coolwwwsearch.olehelp. rootkits detected, please help

DDS (Ver_10-11-10.01) - NTFS_AMD64
Run by Savannah at 13:38:49.32 on Mon 11/15/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3838.1602 [GMT -6:00]

SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\crypserv.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Windows\System32\wsqmcons.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Windows\System32\mobsync.exe
C:\Program Files (x86)\Internet Explorer\ieuser.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msntask.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil10e.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Savannah\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
uInternet Settings,ProxyServer = http=127.0.0.1:50370
uWinlogon: Shell=explorer.exe,C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe
uWindows: Load=C:\Users\Savannah\AppData\Local\Temp\dwm.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [svchost] C:\Users\Savannah\AppData\Roaming\Microsoft\svchost.exe
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe"
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
StartupFolder: C:\Users\Savannah\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AEGFOR~1.LNK - C:\Program Files (x86)\ForeSight Mobility\AEG\Mobility\Console\Current\bin\MobilityColdStart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - C:\PROGRA~2\Java\JRE16~1.0_0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
LSP: C:\Windows\system32\wpclsp.dll
Trusted Zone: illustrationsystem.com\www
DPF: {41861299-EAB2-4DCC-986C-802AE12AC499} - hxxps://air.sheltonstate.edu/ReportServer/Reserved.ReportViewerWebControl.axd?ExecutionID=ea4emmnudb0znfudnec1rm55&ControlID=2742cf3021c64cc494cb04fa56bd65d9&Culture=127&UICulture=9&ReportStack=1&OpType=PrintCab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
mRun-x64: [WPCUMI] C:\Windows\system32\WpcUmi.exe
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - C:\Users\Savannah\AppData\Roaming\Mozilla\Firefox\Profiles\wgsztus0.default\
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Users\Savannah\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;C:\Windows\System32\drivers\pavboot64.sys [2010-7-6 33800]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2010-7-6 135336]
R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2010-7-6 267944]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2010-7-6 81584]
R2 MSSQL$ITSQLEXPRESS;SQL Server (ITSQLEXPRESS);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2009-5-27 29262680]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-10-31 1153368]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2010-6-24 92008]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-11-8 93184]
S3 PCD5SRVC{8AAF211B-043E02A9-05040000};PCD5SRVC{8AAF211B-043E02A9-05040000} - PCDR Kernel Mode Service Helper Driver;C:\PROGRA~1\PC-DOC~1\PCD5SRVC_x64.pkms [2008-9-9 25888]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]

=============== Created Last 30 ================

2010-11-15 16:31:59 -------- d-----w- C:\Program Files (x86)\ESET
2010-11-12 21:12:36 8006480 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{925CC802-460E-439E-9F88-E13BC3FA1572}\mpengine.dll
2010-11-10 23:52:43 -------- d-----w- C:\Program Files (x86)\trend micro
2010-10-30 14:16:29 -------- d-----w- C:\Users\Savannah\.blurb
2010-10-30 14:14:04 -------- d-----w- C:\Program Files (x86)\BookSmart

==================== Find3M ====================

2010-11-07 22:07:36 81584 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
2010-10-19 16:41:44 270720 ------w- C:\Windows\System32\MpSigStub.exe
2010-09-20 12:14:32 316416 ----a-w- C:\Windows\System32\msshsq.dll
2010-09-20 09:25:01 231936 ----a-w- C:\Windows\SysWow64\msshsq.dll
2010-09-10 16:37:06 8147456 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2010-09-10 15:52:05 8147968 ----a-w- C:\Windows\System32\wmploc.DLL
2010-09-08 17:26:59 833024 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-09-08 17:23:42 78336 ----a-w- C:\Windows\SysWow64\ieencode.dll
2010-09-08 16:46:38 1032704 ----a-w- C:\Windows\System32\wininet.dll
2010-09-08 16:43:11 86528 ----a-w- C:\Windows\System32\ieencode.dll
2010-09-08 15:53:07 389632 ----a-w- C:\Windows\SysWow64\html.iec
2010-09-08 15:28:29 1383424 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-09-08 15:26:20 485376 ----a-w- C:\Windows\System32\html.iec
2010-09-08 15:00:33 1383424 ----a-w- C:\Windows\System32\mshtml.tlb
2010-09-06 16:24:40 9728 ----a-w- C:\Windows\SysWow64\sscore.dll
2010-09-06 16:23:14 17920 ----a-w- C:\Windows\SysWow64\netevent.dll
2010-09-06 15:59:19 179712 ----a-w- C:\Windows\System32\srvsvc.dll
2010-09-06 15:59:19 12288 ----a-w- C:\Windows\System32\sscore.dll
2010-09-06 15:57:48 17920 ----a-w- C:\Windows\System32\netevent.dll
2010-09-06 13:44:39 461824 ----a-w- C:\Windows\System32\drivers\srv.sys
2010-09-06 13:44:17 144896 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2010-09-06 13:44:14 175104 ----a-w- C:\Windows\System32\drivers\srv2.sys
2010-08-31 15:41:42 954752 ----a-w- C:\Windows\SysWow64\mfc40.dll
2010-08-31 15:41:42 954288 ----a-w- C:\Windows\SysWow64\mfc40u.dll
2010-08-31 15:40:26 531968 ----a-w- C:\Windows\SysWow64\comctl32.dll
2010-08-31 15:21:34 633856 ----a-w- C:\Windows\System32\comctl32.dll
2010-08-31 13:18:42 2751488 ----a-w- C:\Windows\System32\win32k.sys
2010-08-26 16:27:46 189952 ----a-w- C:\Windows\System32\t2embed.dll
2010-08-26 16:07:25 157184 ----a-w- C:\Windows\SysWow64\t2embed.dll
2010-08-20 15:56:01 1090048 ----a-w- C:\Windows\System32\wmpmde.dll
2010-08-20 15:21:02 866816 ----a-w- C:\Windows\SysWow64\wmpmde.dll
2001-09-28 23:00:28 164864 ----a-w- C:\Program Files (x86)\UNWISE.EXE

============= FINISH: 13:39:32.29 ===============
 
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-11-10.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/23/2009 4:32:22 PM
System Uptime: 11/15/2010 12:48:48 AM (13 hours ago)

Motherboard: PEGATRON CORPORATION | | NutMeg
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5400+ | CPU 1 | 2400/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 453 GiB total, 345.932 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 1.793 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel

==== System Restore Points ===================

RP227: 10/22/2010 5:17:00 AM - Scheduled Checkpoint
RP228: 10/22/2010 5:19:01 AM - Windows Update
RP229: 10/23/2010 4:42:30 PM - Scheduled Checkpoint
RP230: 10/28/2010 6:25:56 AM - Windows Update
RP231: 10/28/2010 6:47:26 PM - Scheduled Checkpoint
RP232: 10/29/2010 5:00:53 PM - Windows Update
RP233: 10/30/2010 5:57:01 PM - Scheduled Checkpoint
RP234: 10/31/2010 6:41:44 PM - Scheduled Checkpoint
RP235: 11/1/2010 7:19:37 AM - Scheduled Checkpoint
RP236: 11/2/2010 3:01:12 PM - Windows Update
RP237: 11/3/2010 5:34:33 AM - Scheduled Checkpoint
RP238: 11/3/2010 8:14:35 PM - Scheduled Checkpoint
RP239: 11/4/2010 8:19:48 AM - Scheduled Checkpoint
RP240: 11/4/2010 10:50:51 AM - Windows Update
RP241: 11/5/2010 4:17:19 PM - Windows Update
RP242: 11/6/2010 8:32:14 AM - Scheduled Checkpoint
RP243: 11/7/2010 5:00:41 PM - Scheduled Checkpoint
RP244: 11/10/2010 6:01:58 PM - Windows Update
RP245: 11/11/2010 3:00:22 AM - Windows Update
RP246: 11/11/2010 6:40:42 PM - Scheduled Checkpoint
RP247: 11/12/2010 9:24:56 AM - Scheduled Checkpoint
RP248: 11/12/2010 3:12:22 PM - Windows Update
RP249: 11/13/2010 1:52:11 PM - Scheduled Checkpoint
RP250: 11/14/2010 5:03:54 PM - Scheduled Checkpoint

==== Installed Programs ======================


Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Aegon Illustration System
AIO_Scan
Avira AntiVir Personal - Free Antivirus
BookSmart® 2.9.1 2.9.1
CCleaner
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
Diablo II
DJ_AIO_Software_min
Download Updater (AOL LLC)
Enhanced Multimedia Keyboard Solution
ESET Online Scanner v3
Facebook Plug-In
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
GDR 4053 for SQL Server Tools and Workstation Components 2005 ENU (KB970892)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Demo
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Total Care Advisor
HP Total Care Setup
HP Update
HPAsset component for HP Active Support Library
Java(TM) 6 Update 7
Juno Preloader
K-Lite Codec Pack 4.1.6 (Full)
LabelPrint
LightScribe System Software 1.14.25.1
LightScribe Template Labeler
MagicDisc 2.7.106
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (ITSQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Setup Support Files (English)
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox (3.0.19)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetZero Preloader
Panda ActiveScan 2.0
PDFLIB
PDFlib 4.0.1
PictureMover
Power2Go
PowerDirector
Python 2.5.2
Realtek High Definition Audio Driver
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
ShowCase
SPORE Creature Creator Trial Edition
Spybot - Search & Destroy
TomTom HOME 2.7.5.2014
TomTom HOME Visual Studio Merge Modules
Toolbox
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
VC 9.0 Runtime
Visual C++ 8.0 Runtime Setup Package (x64)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
WRL-Alliance

==== Event Viewer Messages From Past Week ========

11/14/2010 4:35:50 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.7.100 for the Network Card with network address 00248C2F91AE has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
11/11/2010 3:18:36 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SRTSP SRTSPX
11/11/2010 3:18:26 AM, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the path specified.
11/11/2010 3:01:16 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
11/11/2010 3:01:16 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/11/2010 3:01:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/10/2010 5:50:45 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{ADFD8513-771E-4C05-9844-C5E31D9F8EF0} because another computer on the network has the same name. The server could not start.

==== End Of File ===========================
 
Hi aaron2691

We need to run an OTL Fix
  1. Please reopen
    otlDesktopIcon.png
    on your desktop.
  2. Copy and Paste the following code into the
    customFix.png
    textbox.
    Code:
    :otl
    uWindows: Load=C:\Users\Savannah\AppData\Local\Temp\dwm.exe
    
    :commands
    [emtytemp]
  3. Push
    runFixbutton.png
  4. OTL may ask to reboot the machine. Please do so if asked.
  5. Click
    btnOK.png
    .
  6. A report will open. Copy and Paste that report in your next reply.

Thanks peku006
 
Last edited:
interestingly, OTL has disappeared from my wife's machine. I asked her and she did not delete it. I checked under every user, and it is gone. I reinstalled it from your previous link and ran the fix you gave me. here is the report. Thanks again for your time and effort.

========== OTL ==========
========== COMMANDS ==========
Error: Unable to interpret <[emtytemp]> in the current context!

OTL by OldTimer - Version 3.2.17.3 log created on 11162010_101158
 
Hi aaron2691

Is this still "C:\users\savannah\appdata\Local\Temp\dwm.exe"

  • Download OTS by Oldtimer to your Desktop and double-click on it to extract the files.
    • NOTE: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Double-click on OTS.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • Click the Scan All Users checkbox on the toolbar.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Close Notepad (saving the change if necessry).

Thanks peku006
 
Hi aaron2691

Is this still "C:\users\savannah\appdata\Local\Temp\dwm.exe"

not sure exactly what you meant by that. I went to C:\users\savannah I didn't see any app data present in that area. does that answer your question? I will be posting a scan as soon as OTL finishes on her comp (I am on mine right now).
 
here is the report

OTL logfile created on: 11/16/2010 10:39:31 AM - Run 2
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Savannah\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6001.18000)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 42.00% Memory free
8.00 Gb Paging File | 5.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 452.59 Gb Total Space | 345.56 Gb Free Space | 76.35% Space Free | Partition Type: NTFS
Drive D: | 13.17 Gb Total Space | 1.79 Gb Free Space | 13.62% Space Free | Partition Type: NTFS
Drive G: | 62.45 Mb Total Space | 26.13 Mb Free Space | 41.83% Space Free | Partition Type: FAT

Computer Name: SAVANNAH-PC | User Name: Savannah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found -- C:\Windows\SysWow64\crypserv.exe
PRC - [2010/11/16 10:10:53 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Savannah\Desktop\OTL.exe
PRC - [2010/11/07 16:07:36 | 000,281,768 | ---- | M] (Avira GmbH) -- C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
PRC - [2010/11/07 16:07:36 | 000,267,944 | ---- | M] (Avira GmbH) -- C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
PRC - [2010/11/07 16:07:36 | 000,135,336 | ---- | M] (Avira GmbH) -- C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
PRC - [2010/06/24 08:41:38 | 000,092,008 | ---- | M] (TomTom) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2009/02/23 19:43:12 | 000,576,000 | ---- | M] (MagicISO, Inc.) -- C:\Program Files (x86)\MagicDisc\MagicDisc.exe
PRC - [2009/01/26 14:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
PRC - [2008/10/17 18:57:18 | 000,189,736 | ---- | M] (CyberLink) -- C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
PRC - [2008/10/17 18:56:54 | 001,152,296 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
PRC - [2008/09/26 04:36:40 | 001,148,200 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
PRC - [2008/09/08 17:12:40 | 000,430,080 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
PRC - [2008/08/25 05:57:21 | 000,144,784 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
PRC - [2007/04/18 09:01:34 | 000,065,536 | ---- | M] (Hewlett-Packard Company) -- C:\hp\support\hpsysdrv.exe


========== Modules (SafeList) ==========

MOD - [2010/11/16 10:10:53 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Savannah\Desktop\OTL.exe
MOD - [2010/08/31 09:39:57 | 001,684,480 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/03/02 14:48:02 | 000,126,976 | ---- | M] () [Auto | Running] -- C:\Windows\SysNative\Crypserv.exe -- (Crypkey License)
SRV:64bit: - [2008/08/26 09:02:20 | 000,016,896 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV:64bit: - [2008/01/20 20:47:32 | 000,383,544 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/11/07 16:07:36 | 000,267,944 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe -- (AntiVirService)
SRV - [2010/11/07 16:07:36 | 000,135,336 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe -- (AntiVirSchedulerService)
SRV - [2010/06/24 08:41:38 | 000,092,008 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2009/09/23 15:37:00 | 000,051,168 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files (x86)\NOS\bin\getPlus_Helper.dll -- (getPlusHelper) getPlus(R)
SRV - [2009/01/26 14:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) [Auto | Running] -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe -- (SBSDWSCService)
SRV - [2008/07/27 12:03:13 | 000,069,632 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - File not found [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1000000.07D\SRTSPX64.SYS -- (SRTSPX)
DRV:64bit: - File not found [File_System | System | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1000000.07D\SRTSP64.SYS -- (SRTSP)
DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\ipinip.sys -- (IpInIp)
DRV:64bit: - [2010/11/07 16:07:36 | 000,081,584 | ---- | M] () [File_System | Auto | Running] -- C:\Windows\SysNative\DRIVERS\avgntflt.sys -- (avgntflt)
DRV:64bit: - [2010/03/02 12:35:01 | 000,116,568 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\avipbb.sys -- (avipbb)
DRV:64bit: - [2009/06/30 08:37:16 | 000,033,800 | ---- | M] () [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\pavboot64.sys -- (pavboot)
DRV:64bit: - [2009/04/15 15:37:54 | 000,028,664 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\ckldrv.sys -- (NetworkX)
DRV:64bit: - [2009/02/24 18:35:44 | 000,255,552 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\mcdbus.sys -- (mcdbus)
DRV:64bit: - [2008/09/09 19:19:36 | 000,025,888 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\PC-Doctor for Windows\pcd5srvc_x64.pkms -- (PCD5SRVC{8AAF211B-043E02A9-05040000})
DRV:64bit: - [2008/03/21 06:47:14 | 001,253,376 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2008/01/20 20:47:28 | 000,046,080 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\wpdusb.sys -- (WpdUsb)
DRV:64bit: - [2006/09/18 15:36:24 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\Wbem\ntfs.mof -- (Ntfs)
DRV - [2009/02/24 18:35:44 | 000,255,552 | ---- | M] (MagicISO, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysWOW64\drivers\mcdbus.sys -- (mcdbus)
DRV - [2008/09/26 04:36:34 | 000,027,632 | ---- | M] (Cyberlink Corp.) [Kernel | Auto | Running] -- c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl -- ({55662437-DA8C-40c0-AADA-2C816A897A49})


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:50370

IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
IE - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 50370


FF - HKLM\software\mozilla\Mozilla Firefox 3.0.19\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2010/03/31 04:48:28 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.0.19\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2010/03/31 04:48:28 | 000,000,000 | ---D | M]

[2010/08/16 11:04:26 | 000,000,000 | ---D | M] -- C:\Users\Savannah\AppData\Roaming\Mozilla\Extensions
[2010/08/16 11:04:26 | 000,000,000 | ---D | M] -- C:\Users\Savannah\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com
[2010/11/14 21:46:24 | 000,000,000 | ---D | M] -- C:\Users\Savannah\AppData\Roaming\Mozilla\Firefox\Profiles\wgsztus0.default\extensions
[2009/11/10 06:45:11 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Savannah\AppData\Roaming\Mozilla\Firefox\Profiles\wgsztus0.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/02/27 11:04:33 | 000,000,000 | ---D | M] (Greasemonkey) -- C:\Users\Savannah\AppData\Roaming\Mozilla\Firefox\Profiles\wgsztus0.default\extensions\{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
[2010/02/27 15:54:21 | 000,000,000 | ---D | M] -- C:\Program Files (x86)\Mozilla Firefox\extensions

O1 HOSTS File: ([2010/07/06 10:40:50 | 000,411,423 | R--- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O1 - Hosts: 127.0.0.1 www.007guard.com
O1 - Hosts: 127.0.0.1 007guard.com
O1 - Hosts: 127.0.0.1 008i.com
O1 - Hosts: 127.0.0.1 www.008k.com
O1 - Hosts: 127.0.0.1 008k.com
O1 - Hosts: 127.0.0.1 www.00hq.com
O1 - Hosts: 127.0.0.1 00hq.com
O1 - Hosts: 127.0.0.1 010402.com
O1 - Hosts: 127.0.0.1 www.032439.com
O1 - Hosts: 127.0.0.1 032439.com
O1 - Hosts: 127.0.0.1 www.0scan.com
O1 - Hosts: 127.0.0.1 0scan.com
O1 - Hosts: 127.0.0.1 1000gratisproben.com
O1 - Hosts: 127.0.0.1 www.1000gratisproben.com
O1 - Hosts: 127.0.0.1 1001namen.com
O1 - Hosts: 127.0.0.1 www.1001namen.com
O1 - Hosts: 127.0.0.1 100888290cs.com
O1 - Hosts: 127.0.0.1 www.100888290cs.com
O1 - Hosts: 127.0.0.1 www.100sexlinks.com
O1 - Hosts: 127.0.0.1 100sexlinks.com
O1 - Hosts: 127.0.0.1 10sek.com
O1 - Hosts: 127.0.0.1 www.10sek.com
O1 - Hosts: 127.0.0.1 www.1-2005-search.com
O1 - Hosts: 14218 more lines...
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL ()
O4:64bit: - HKLM..\Run: [NvMediaCenter] C:\Windows\SysNative\NvMcTray.DLL ()
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe (Hewlett-Packard)
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [WPCUMI] C:\Windows\SysNative\WpcUmi.exe ()
O4 - HKLM..\Run: [avgnt] C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe (Avira GmbH)
O4 - HKLM..\Run: [CLMLServer for HP TouchSmart] c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
O4 - HKLM..\Run: [DVDAgent] c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.exe (Microsoft)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [TSMAgent] c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000..\Run: [svchost] C:\Users\Savannah\AppData\Roaming\Microsoft\svchost.exe File not found
O4 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000..\Run: [TomTomHOME.exe] C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O4 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - Startup: C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe (MagicISO, Inc.)
F3:64bit: - HKU\S-1-5-21-2698770454-334339165-2337177048-1000 WinNT: Load - (C:\Users\Savannah\AppData\Local\Temp\dwm.exe) - C:\Users\Savannah\AppData\Local\Temp\dwm.exe File not found
F3 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000 WinNT: Load - (C:\Users\Savannah\AppData\Local\Temp\dwm.exe) - C:\Users\Savannah\AppData\Local\Temp\dwm.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O7 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O7 - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\npjpi160_07.dll (Sun Microsystems, Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Windows\SysNative\wpclsp.dll ()
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000019 - C:\Windows\SysNative\wpclsp.dll ()
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000019 - C:\Windows\SysWow64\wpclsp.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\..Trusted Domains: illustrationsystem.com ([www] https in Trusted sites)
O15 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-21-2698770454-334339165-2337177048-1005\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {41861299-EAB2-4DCC-986C-802AE12AC499} https://air.sheltonstate.edu/Report...127&UICulture=9&ReportStack=1&OpType=PrintCab (RSClientPrint 2005 Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000 Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000 Winlogon: Shell - (C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe) - C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe File not found
O24 - Desktop WallPaper: C:\Users\Savannah\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Savannah\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{30fa211c-bf6e-11de-af0e-00248c2f91ae}\Shell - "" = AutoRun
O33 - MountPoints2\{30fa211c-bf6e-11de-af0e-00248c2f91ae}\Shell\AutoRun\command - "" = K:\LaunchU3.exe -- File not found
O33 - MountPoints2\{4c2e6cad-7af0-11de-97e2-00248c2f91ae}\Shell - "" = AutoRun
O33 - MountPoints2\{4c2e6cad-7af0-11de-97e2-00248c2f91ae}\Shell\AutoRun\command - "" = K:\LaunchU3.exe -- File not found
O33 - MountPoints2\{b7a8dc29-ea58-11de-8d88-00248c2f91ae}\Shell - "" = AutoRun
O33 - MountPoints2\{b7a8dc29-ea58-11de-8d88-00248c2f91ae}\Shell\AutoRun\command - "" = K:\LaunchU3.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/11/16 10:11:58 | 000,000,000 | ---D | C] -- C:\_OTL
[2010/11/16 10:10:44 | 000,575,488 | ---- | C] (OldTimer Tools) -- C:\Users\Savannah\Desktop\OTL.exe
[2010/11/15 10:31:59 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2010/11/14 12:11:44 | 000,000,000 | ---D | C] -- C:\Windows\Sun
[2010/11/11 03:01:25 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/11/10 17:52:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\trend micro
[2010/11/10 17:52:43 | 000,000,000 | ---D | C] -- C:\rsit
[2010/10/30 08:16:37 | 000,000,000 | ---D | C] -- C:\Users\Savannah\Documents\BookSmartData
[2010/10/30 08:16:29 | 000,000,000 | ---D | C] -- C:\Users\Savannah\.blurb
[2010/10/30 08:14:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\BookSmart
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[1 C:\Windows\SysNative\drivers\*.tmp files -> C:\Windows\SysNative\drivers\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/11/16 10:40:28 | 000,000,424 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{ED4E7E7E-86A9-4F21-ADFB-D70451304326}.job
[2010/11/16 10:37:02 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/11/16 10:10:53 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Savannah\Desktop\OTL.exe
[2010/11/15 14:44:34 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/11/15 14:44:34 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/11/15 13:38:35 | 000,630,272 | ---- | M] () -- C:\Users\Savannah\Desktop\dds.scr
[2010/11/12 16:30:12 | 000,756,892 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2010/11/12 16:30:12 | 000,642,154 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2010/11/12 16:30:12 | 000,118,906 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2010/11/07 16:07:36 | 000,081,584 | ---- | M] () -- C:\Windows\SysNative\drivers\avgntflt.sys
[2010/10/30 08:14:58 | 000,001,754 | ---- | M] () -- C:\Users\Public\Desktop\BookSmart.lnk
[2010/10/28 05:07:31 | 000,000,732 | ---- | M] () -- C:\Users\Savannah\AppData\Local\d3d9caps64.dat
[2010/10/24 07:07:25 | 000,000,680 | ---- | M] () -- C:\Users\Savannah\AppData\Local\d3d9caps.dat
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[1 C:\Windows\SysNative\drivers\*.tmp files -> C:\Windows\SysNative\drivers\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/11/15 13:38:31 | 000,630,272 | ---- | C] () -- C:\Users\Savannah\Desktop\dds.scr
[2010/10/30 08:14:58 | 000,001,754 | ---- | C] () -- C:\Users\Public\Desktop\BookSmart.lnk
[2010/10/28 05:07:31 | 000,000,732 | ---- | C] () -- C:\Users\Savannah\AppData\Local\d3d9caps64.dat
[2010/10/24 07:07:25 | 000,000,680 | ---- | C] () -- C:\Users\Savannah\AppData\Local\d3d9caps.dat
[2010/07/06 16:08:01 | 000,420,114 | ---- | C] () -- C:\Users\Savannah\AppData\Local\dd_vcredistMSI5043.txt
[2010/07/06 16:08:01 | 000,011,626 | ---- | C] () -- C:\Users\Savannah\AppData\Local\dd_vcredistUI5043.txt
[2010/04/21 13:47:13 | 000,164,864 | ---- | C] () -- C:\Program Files (x86)\UNWISE.EXE
[2010/04/21 13:46:55 | 000,000,104 | ---- | C] () -- C:\Windows\Aegonusa.ini
[2010/04/21 13:01:00 | 000,001,363 | ---- | C] () -- C:\Program Files (x86)\INSTALL.LOG
[2010/04/21 12:43:59 | 000,708,868 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2009/12/06 23:28:47 | 000,164,352 | ---- | C] () -- C:\Windows\SysWow64\unrar.dll
[2009/12/06 23:28:47 | 000,000,038 | ---- | C] () -- C:\Windows\avisplitter.ini
[2009/12/06 23:28:45 | 003,596,288 | ---- | C] () -- C:\Windows\SysWow64\qt-dx331.dll
[2009/12/06 23:28:45 | 000,755,027 | ---- | C] () -- C:\Windows\SysWow64\xvidcore.dll
[2009/12/06 23:28:45 | 000,159,839 | ---- | C] () -- C:\Windows\SysWow64\xvidvfw.dll
[2009/12/06 23:28:45 | 000,007,680 | ---- | C] () -- C:\Windows\SysWow64\ff_vfw.dll
[2009/11/29 17:27:44 | 000,000,057 | ---- | C] () -- C:\Windows\Crypkey.ini
[2009/11/29 17:27:38 | 000,018,432 | ---- | C] () -- C:\Windows\Setup_ck.dll
[2009/11/25 17:06:55 | 000,000,000 | ---- | C] () -- C:\Users\Savannah\AppData\Local\prvlcl.dat
[2009/08/30 17:59:10 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2009/04/10 16:42:21 | 000,000,368 | ---- | C] () -- C:\ProgramData\hpzinstall.log
[2009/04/10 16:33:39 | 000,015,732 | ---- | C] () -- C:\Users\Savannah\AppData\Roaming\wklnhst.dat
[2009/04/06 16:58:59 | 000,009,728 | ---- | C] () -- C:\Users\Savannah\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/01/16 13:32:36 | 000,327,680 | ---- | C] () -- C:\Windows\SysWow64\pythoncom25.dll
[2009/01/16 13:32:36 | 000,102,400 | ---- | C] () -- C:\Windows\SysWow64\pywintypes25.dll
[2008/01/20 20:50:05 | 000,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2008/01/20 20:49:49 | 000,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

< End of report >
 
Hi aaron2691
I went to C:\users\savannah I didn't see any app data present in that area
I meant this
I received the following errors, the first at reboot, the second when I opened firefox:

"could not load or run C:\users\savannah\appdata\Local\Temp\dwm.exe Make sure the file exists on your computer or remove the reference to it in the registry"

Let's run OTL.
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    F3:64bit: - HKU\S-1-5-21-2698770454-334339165-2337177048-1000 WinNT: Load - (C:\Users\Savannah\AppData\Local\Temp\dwm.exe) - C:\Users\Savannah\AppData\Local\Temp\dwm.exe File not found
    F3 - HKU\S-1-5-21-2698770454-334339165-2337177048-1000 WinNT: Load - (C:\Users\Savannah\AppData\Local\Temp\dwm.exe) - C:\Users\Savannah\AppData\Local\Temp\dwm.exe File not found
  • Then click the Run Fix button at the top
  • Let the program run unhindered
  • A report will open. Copy and Paste that report in your next reply.

Thanks peku006
 
I followed your instructions. here is the report. Thanks.

========== OTL ==========
64bit-Registry value HKEY_USERS\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\Load:C:\Users\Savannah\AppData\Local\Temp\dwm.exe deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\Load:C:\Users\Savannah\AppData\Local\Temp\dwm.exe deleted successfully.

OTL by OldTimer - Version 3.2.17.3 log created on 11162010_115839
 
Hi aaron2691

Malwarebytes' Anti-Malware

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Make sure the "Perform full scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  1. Click on the Show Results button to see a list of any malware that was found.
  2. Check all items except items in the C:\System Volume Information folder... then click on Remove Selected.
    We will take care of the System Volume Information items later.
  3. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  4. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  5. Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Please reply with

the Malwarebytes' Anti-Malware Log

Thanks peku006
 
here is the log you requested. MB did request for me to reboot the computer. I have already done so. Thanks.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5128

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

11/16/2010 1:27:35 PM
mbam-log-2010-11-16 (13-27-35).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|)
Objects scanned: 337491
Time elapsed: 52 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (explorer.exe,C:\Users\Savannah\AppData\Roaming\Microsoft\Windows\shell.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
 
Hi aaron2691

logs look good
How's the computer running now? Any problems?

Thanks peku006[/COLO
 
The size of the font & images on firefox pages is disproportional & this morning avira reported that the new files could not be downloaded properly, but I will try updating it again this evening. I have not noticed anything else unusual at this point but will let you know if I come across anything. Thank you again for all of your much needed help! We REALLY appreciate it!
 
sorry about the delays between the last few posts peku. I had to go out of town, and the wife said that she would handle finishing up with you. but then she had issues logging into my account. and I didn't have internet access. Thanks again for your time.
 
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