Decreased Computer Performance

H

hawksbb

New member
My computer has been running slower lately, I'm not sure why.

I have many FREE anti virus/spyware things loaded onto my computer (AVG, adaware, Spybot, Defender) that say my computer is fine. But, when scaneed with the trial version of Uniblue SpyEraser, it finds that my computer has multiple infections from spyware, but I have to pay to fix it, which I am not about to do.

Any help would be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 8:48:10 PM, on 1/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\AntiSpyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pflugervilleisd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCPitStopEraser] C:\Program Files\PCPitstop\Erase\PCPitStopErase.exe /remindme
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [hcsystray] C:\Program Files\Kuma Games\hcsystray\hc_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pcpitstop.com/pestscan/pestscan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169342621852
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37710.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
 
Welcome to the forum, let me first say that while SpyEraser is not on my list of rouge products:
http://www.spywarewarrior.com/rogue_anti-spyware.htm
I have no knowledge of this product, but it will not be the first time I have heard of products finding stuff to goad a purchase. I say...buyer beware!

I am also seeing nothing in the HJT log but a little clutter, let me suggest you look at this information first:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

If you want a good check for junk from a free program that will remove what it finds, follow the directions in this link, make sure you delete or at least quarantine anything the program locates. Post the scan results so I can have a look.
http://forums.security-central.us/showthread.php?t=3165

Thanks
 
One question...

Hi pskelley, thank you for replying. I have one little question:
Whenever I check my task manager when the computer is running slow, it is always seemingly caused by a process named svchost.exe, which is constantly using upper 90s to 100% of the CPU. I was just wondering if this is the problem, and if it is then what should I do to get rid of it.

Thank you and I will try to post the results of the scan soon.
 
Thanks for the feedback, first: svchost.exe is a very important file, please view this information:
http://support.microsoft.com/kb/314056
This article describes Svchost.exe and its functions. Svchost.exe is a generic host process name for services that run from dynamic-link libraries (DLLs).
The Svchost.exe file is located in the %SystemRoot%\System32 folder.
Click to expand...
I suggest you read the rest. Now understand that hackers also use this name to confuse folks so they do not know it is malware, I usually see it running then from C:\Windows\ or elsewhere. There are also many other reasons for high CPU usage that have nothing to do with malware.

Here are resources to help troubleshoot these issues:
http://kadaitcha.cx/high_cpu.html here is the Google on this:
http://www.google.com/search?source...ls=GGLG,GGLG:2006-16,GGLG:en&q=high+cpu+usage

I just ran into this a day or so ago where the member had downloaded some program to install patches that cause the problem, if I can find the link I will post it. If this just started all of a sudden, look at anything that was installed around the same time.
I am still not saying this is not possibly malware, HJT can not show everything because of it's small size. If the other information does not help, then run the program I posted a link to, perhaps it will spot something hiding.

Another good possibility would be to run a diagnostic here: http://www.pcpitstop.com/
Post a link to the results, I may spot something to help.

Thanks
 
Scan log

The scan found cookies, nothing more.

--------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 8:56:18 PM 2/2/2007

+ Scan result:



C:\Documents and Settings\Connor\Cookies\connor@2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Connor\Cookies\connor@maxis.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Connor\Cookies\connor@scholastic.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\TOSHIBA USER\Cookies\toshiba_user@2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Connor\Cookies\connor@adbrite[2].txt -> TrackingCookie.Adbrite : No action taken.
C:\Documents and Settings\Connor\Cookies\connor@atdmt[2].txt -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\Riley\Cookies\riley@e-2dj6wjnyohcpsco.stats.esomniture[2].txt -> TrackingCookie.Esomniture : No action taken.
C:\Documents and Settings\Connor\Cookies\connor@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : No action taken.


::Report end

I did delete everything it found.

About pcpitstop- which scan are you wanting me to perform?
Thanks
 
These tests are free, you don't have to register but I suggest you do. They will track you tests and store results for you. Read the page and where it says send a link you can link me to the test results, where it says So let's go! will also take you to the test, just follow the directions.

Welcome to PC Pitstop! Is your PC acting sluggish? Are strange windows inexplicably popping up on your screen? Do you have to reboot your computer because of errors and lockups? Our free computer checkup and diagnostics can help you detect and fix many common computer problems! Our full PC tune-up should be your first stop to get the computer help you need
What do our tests do?
You can send a link with your test results to anyone you want, or post the link on our forums if you have questions. So let's go!
Click to expand...
Have you reviewed all of the information I posted for you in the links? Along with the link to the test results, please post a last HJT log.

Thanks
 
Pitstop Link

Yes, I have reviewed the links to the information you sent earlier, but I pretty much knew about the high CPU usage. BUt, when I googled svchost.exe, one of the articles from Uniblue.com (strangely the creator of the pay for removal spyware scanner I told you about earlier) says theat svchost is a common target for hackers. I thought this was pretty strange.

Anyways, this is the address to my results:
http://www.pcpitstop.com/techexpress.asp?id=JCMWFW6F9QWSPHMJ

HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:40:40 PM, on 2/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\AntiSpyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pflugervilleisd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCPitStopEraser] C:\Program Files\PCPitstop\Erase\PCPitStopErase.exe /remindme
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [hcsystray] C:\Program Files\Kuma Games\hcsystray\hc_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pcpitstop.com/pestscan/pestscan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169342621852
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37710.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

THanks
 
You said:
strangely the creator of the pay for removal spyware scanner I told you about earlier) says theat svchost is a common target for hackers. I thought this was pretty strange.
Click to expand...
Review this information again: http://support.microsoft.com/kb/314056
Remember the hackers can run their junk from where they wish and call it whatever they want, but they use this service to run their crap.
Look through some of this information to help you understand:
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2006-16,GGLG:en&q=svchost.exe

Now looking at your diagnostic, you have a serious harddrive space problem, and minor internet problems you need to address. I will assume you have reviewed the information. If you need help with the information, it is available here:
http://pcpitstop.invisionzone.com/index.php?showforum=6

These two jump out at me but you should review all information provided:
Free space 5410 MB (14%)
Junk files 708 MB (2%)

Let's do a quick check, open MyComputer, then right click the C drive and click properties. On the General tab post the used space and free space available. Your tools are there, and you appear to need those also.
While I can not copy and paste all of the information to this topic, and you should be about reviewing it all, this is important:
Solutions
You may be able to increase available disk space by uninstalling applications, deleting unneeded files, or moving rarely-needed files to a backup such as Zip, CD-R, or tape. If this does not free up enough disk space, you should consider installing another disk drive, either as a replacement to the existing one or as an addition to it.

I see no malware in this HJT log you posted. I would seriously consider uninstalling this program: Uniblue SpyEraser and I would be glad to look at your uninstall list and make suggestions if you wish:
Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

(In your situation with limited disk space, I am going to suggest you uninstall this program)
AVG Anti-Spyware is a good program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
I checked My computer:
31.2 GB Used
5.98 Free

Uninstall list

18 WoS Across America
Ad-Aware SE Personal
Adobe Acrobat 5.0
AGEIA PhysX v2.4.4
Alps Pointing-device Driver
American Civil War Gettysburg
Apple Software Update
AVG Anti-Spyware 7.5
AVG Free Edition
Casino Empire
C-Dilla Licence Management System
Dogfight - Battle for the Pacific
Drag'n Drop CD+DVD
DVD-RAM Driver
Electronic Arts Game Updater
Google Toolbar for Internet Explorer
Graphical Analysis
Greeting Card Magic
HijackThis 1.99.1
Hot Rod American Street Drag
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB915865)
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Connections Drivers
InterVideo WinDVD 4
iTunes
Macromedia Flash Player 8
Madden NFL 2004
Medal of Honor Pacific Assault(tm)
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB886906)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Flight Simulator 2004 A Century of Flight
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Premium
Microsoft Office Standard Edition 2003
NASCAR Thunder TM 2004
NBA Live 2003
Need For Speed - Porsche Unleashed
Need For Speed Hot Pursuit 2
Need For Speed III
Need For Speed Underground
NETGEAR WG511 54 Mbps Wireless PC Card
Network Play System (Patching)
Notebook Maximizer
PA070
PartyPokerNet
QuickTime
RealPlayer Basic
RollerCoaster Tycoon 2
RollerCoaster Tycoon 2: Wacky Worlds
RollerCoaster Tycoon 3
Rome - Total War(TM)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Shockwave
Sid Meier's SimGolf
SimCity 3000
Software Suite
SoundMAX
Spybot - Search & Destroy 1.4
The Sims 2
The Sims 2 Pets
The Sims Unleashed
TOSHIBA Access
TOSHIBA ConfigFree
TOSHIBA Console
Toshiba Hotkey Utility for Display Devices
TOSHIBA Power Saver
Toshiba Registration
TOSHIBA Software Modem
TOSHIBA Software Upgrades
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad On/Off Utility V2.05.00
TOSHIBA Utilities
Uniblue SpyEraser
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Viewpoint Media Player
Windows Defender
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
Yahoo! Toolbar
ZoneAlarm
Zoo Tycoon 2 Endangered Species



we have alot of games on the computer, as you can see :red:
 
Uninstall list:

AVG Anti-Spyware 7.5I convered this earlier and due to the limited space I suggest you uninstall the program.

Google Toolbar for Internet Explorer: This can be uninstallrf if you don't use it.

Viewpoint Media Player: resource waster, see this information and uninstall this one. For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.clickz.com/news/article.php/3561546
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
we have alot of games on the computer, as you can see
Click to expand...
I can see and can't help with that. You know now what the problem is, lack of hard drive space. You have no room to install anything. I have done about all I can for you.

Thanks
 
One more thing

Thank you pskelley for helping me out. I have one more question-

When the computer first started going slow I installed like 5 adware removal programs (i.e. Defender, Spybot, Ad aware, Avg, Spy eraser) I was wondering if that many scanners slows my computer down and If it would be a good idea to remove some.

Thanks for the hep, I really appreciate it.
 
You are sure welcome, you should have running at all times one antivirus program (AVG) that you either set to auto or manually update and run often. One firewall and at least one Spyware program (Windows Defender will do) Spybot S&D and Ad-aware run on demand only so all they do not slow the computer, they just use space on the drive. My advice would be to dump other junk and keep those. I do not use Spy eraser and know nothing about it. I will say again, it is not your malware programs that are causing you space problems. My best advice if you are satisfied with the computer, install another hard drive.
http://www.google.com/search?source...2006-16,GGLG:en&q=how+to+install+a+hard+drive
Here is some good information: http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Thanks
 
this topic has been archived. :)

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
This topic has been archived. :)

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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