If you're asking about this thread, my guess is that they're ignoring it and hoping that it goes away.
If you're asking about the forum, well Zenobia posted a reply just over an hour after your post above, so yes.
Why Zenobia isn't escalating this problem for us is anyone's guess. Zenobia?
Hey,there.

The reason I didn't reply to this thread is because I don't know why some Spybot 1.6.2 users didn't get updates on Wednesday.I read it,and assume that it might be the same reason you guys didn't get updates the first time it happened,but I don't know for sure,so me posting anything about it would be a lie.
I did check that the manual update was a new one,and it appears to be.I looked on the Spybot facebook page to see if anything about the updates was there,and there wasn't.
I can't escalate a problem.I'm a Spybot user,just like you are,only I've used it for a very long time,know very well how it works,and help out wherever I can.In general,I have no more knowledge about definition updates or anything like that then anybody else does.
I can make some guesses,though(keep in mind they are guesses only).This is the weekend,and most of Team Spybot is not available on the weekend.They probably know about this thread,though,either they read it themselves,or tashi told them(tashi is almost always on top of these types of things,she's whole bunches of wonderful.)

Also,just because there has been no reply in this thread does not necessarily mean that the problem isn't being looked at or fixed,so I wouldn't worry too much about it.