Does SpyBot S&D affect W10's Windows Defender?

I

iKerry

New member
I've been testing Windows 10 Pro Insider Preview. When I try to use Windows Defender it's not highlighted and I can't turn it on.

I tried a fix that is supposed to allow Windows Defender to be turned on but it didn't work. The prompts suggest that another security app may be the cause.

I'm using SpyBot S&D v 2.4.40.0.

Got tip?

Thanks, Kerry
 
Hi tashi,

Yes, I have reported the problem. Dozens of others have reported same problem.

Since posting here I uninstalled Spy... and Windows Defender did turn on but, I couldn't get it to do a scan. The message was: "The group or resource is not in the correct state to perform the requested operation."

I am now reinstalling Spy...

Thanks, Kerry
 
Hi iKerry,

iKerry said:
Hi tashi,

Yes, I have reported the problem. Dozens of others have reported same problem.
Click to expand...

With Spybot and Windows Defender? If so can you provide a link please. :)
 
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Hi tashi,

I did a cursory search to find my last post with no luck; I find the site to be a bit confusing, not as easy to browse as your forum. http://answers.microsoft.com/en-us/...e=#/Protect/protect_defender-protect_start//1

also, Google, "Windows Defender and Search and Destroy" —that's where I got "Dozens of others have reported same problem." With a complete uninstall and the clean install of SSD Home W10's build 10162 WD still didn't work, so I upgraded to the 2.4 Home version so as to stay protected.

Thanks, Kerry
 
Update: Windows Defender and Spybot... 2.4 both work now as of (7/11/15) with W10 build 10166.

Thanks, Kerry
 
Windows Defender not working now

tashi said:
Thank you for letting us know Kerry. :)
Click to expand...

No sooner did I post than I started getting warnings about not being protected. I tried to turn on Windows Defender and it won't work.

Kerry
SSD 2.4
Windows 10 Pro Preview (build 10260)
 
Hello iKerry,

As this issue is on a Windows 10 build, not a final, it might be best if you post in the Microsoft forums and let us know the outcome. :)

Best regards.
 
Just found the same thing. Windows Defender was off and couldn't be started. I tried updating Spybot to v2.5 using the updater on the desktop, and there was no change. After removing Spybot, Windows Defender is working again.

Details:
Windows 10 Build 10162
Problem was initially with Spybot v2.4, but also with v2.5, both free versions
 
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That entry will become passive after five reboots (there's a counter in the registry for that), but we indeed could not make it uninstallable, otherwise it would conflict with our survival solution in some scenarios.
Maybe we can check if we can make it self destruct instead of getting passive...

edit: how exactly do you try to start/activate/enable Windows Defender? Haven't found anything so far, seems contrary to previous versions of Windows that reported multiple active AV/AS, 10 will only accept one?
 
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When Windows Defender isn't running you should be able to restart it in Control Panel under System and Security, then Security and Maintenance, i.e.

Screenshot 2015-07-30 00.59.35.png

Obviously, since I've uninstalled Spybot, you can't see it here, but that's where it will be.

Regarding the "Makes sure Spybot 2 is there on Windows 10" entry, it's pretty aggressive as is since what appears is the UAC popup asking whether I want to run it. You need to give it some more context, rather than just dumping users into the install process.
 
It's not there in Action Center, since MS seem to have changed the Action Center behaviour to list only one application.
Even though we started months before the Windows 10 release to contact and ask Microsoft, the WSC/AC team in special, we didn't receive the WSC software vendor documentation until July 27th.
Anyway, to reproduce, I probably would need the exact steps you've taken. IF you're sure you were able to try to re-enable Windows Defender in Action Center, we'll have another look.

A UAC popup? Actually, test.exe is there specially to avoid UAC, which would only appear when the installer needs to run. test.exe simply checks for the proper circumstances (Windows 10, no Spybot installed, no previous attempt), and launches the UAC part only when necessary.

Microsoft actually suggests a very similar way (as "aggressive"), possibly with even less user interaction, for installation of new versions after the upgrade.
 
PepiMK said:
Anyway, to reproduce, I probably would need the exact steps you've taken. IF you're sure you were able to try to re-enable Windows Defender in Action Center, we'll have another look.
Click to expand...

I think that there is some confusion here. No one, as far as I can see in this thread, has reported being able to enable Windows Defender with Spybot running.

However, when Spybot is blocking Windows Defender and you try and fix it, e.g. by following the warning in the notifications, you get taken to the Control Panel section I showed you, and Windows Defender is shown as not started with a button that you should be able to click to restart it.

PepiMK said:
A UAC popup? Actually, test.exe is there specially to avoid UAC, which would only appear when the installer needs to run. test.exe simply checks for the proper circumstances (Windows 10, no Spybot installed, no previous attempt), and launches the UAC part only when necessary.

Microsoft actually suggests a very similar way (as "aggressive"), possibly with even less user interaction, for installation of new versions after the upgrade.
Click to expand...

Exactly. I'd uninstalled Spybot, and then when I restart I get this message trying to reinstall it.

Anyhow, I've given you the feedback - I think that you could do better by introducing a step that asks whether the user wants to reinstall Spybot, rather than assuming that it has been removed by the Windows 10 upgrade process.
 
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