Downloader.Agent.uj - cannot get rid of it.

[hoodlum]

Hi and thanks in advance!
ewido has found this problem. In safe mode I get 3 instances of infections, which cannot be fixed. In safe mode, BitDefender will not run, and Spybot S&D hangs at win32.sober.
My symptoms include being redirected to false pages when clicking on links, unless I type the URL directly into the address bar.
I attach an ewido log and hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 21:07:22, on 24/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\NewSoft\Presto! PVR\URemote.exe
C:\Program Files\NewSoft\Presto! PVR\Monitor.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Softwin\BitDefender8\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdnagent.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Anti virus software\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SENS Keyboard V4 Launcher] "C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [URemote] C:\Program Files\NewSoft\Presto! PVR\URemote.exe
O4 - HKLM\..\Run: [ChangeFilterMerit] C:\Program Files\NewSoft\Presto! PVR\ChangeFilterMerit.exe
O4 - HKLM\..\Run: [Presto! PVR Monitor] C:\Program Files\NewSoft\Presto! PVR\Monitor.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TIxDSL] C:\PROGRA~1\FREESE~1\BIN\WIN2K\tidslmon.exe
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Ewido log doesn't say much - In normal windows mode I get 15 instances of infection.
---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 18:59:32 24/07/2006

+ Scan result:

[1428] VM_009D0000 -> Downloader.Agent.uj : Error during cleaning.
[176] VM_00D60000 -> Downloader.Agent.uj : Error during cleaning.
[1876] VM_00D40000 -> Downloader.Agent.uj : Error during cleaning.
[200] VM_00BF0000 -> Downloader.Agent.uj : Error during cleaning.

::Report end

Running the full suite of protection software including Zone Alarm, AVG, Bitdefender, ewido, Spybot and Spyware blaster. Thanks for your help.

 

[hoodlum]

Fixed it

I worked out what it was and figured I needed to use Fixwareout.
All traces of the bug have disappeared and ewido was a clean sweep in safe mode. Won't post the logs as I'm reasonably sure i'm infection free.

Have never come across anything like that infection before!

 

[LonnyRJones]

Hi hoodlum
To prevent conflicts uninstall either bitdefender or avg
Post the c:\fixwareout.txt and a new hiajckthis log

 

[tashi]

This topic is closed.

If you need it re-opened please send me a pm and provide a link to the thread.
Applies only to the original topic starter.