Downloader.Zlob

templars

New member
I'm having trouble removing this Zlob and browsela trojans... I've tried so many differente spyware removers and different anti-virus, like norton and AVG. I think it's time for the big guys (i mean you :laugh: ). Could you give me a hand?

This is the log generated by highjackthis

Logfile of HijackThis v1.99.1
Scan saved at 23:04:32, on 03-07-2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Programas\CATIAV5\intel_a\code\bin\CATSysDemon.exe
C:\Programas\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\niSvcLoc.exe
C:\WINDOWS\system32\rclumad.exe
C:\WINDOWS\system32\svchost.exe
C:\Programas\Symantec AntiVirus\Rtvscan.exe
C:\acer\epm\epm-dm.exe
C:\Programas\Spyware Nuker\swnxt.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Programas\Synaptics\SynTP\SynTPLpr.exe
C:\Programas\Synaptics\SynTP\SynTPEnh.exe
C:\Programas\Java\jre1.5.0_06\bin\jusched.exe
C:\Programas\Arcade\PCMService.exe
C:\Programas\Launch Manager\QtZgAcer.EXE
C:\Programas\HP\HP Software Update\HPWuSchd2.exe
C:\Programas\HP\hpcoretech\hpcmpmgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programas\Nokia\PC Suite for Nokia 6600\ectaskscheduler.exe
C:\Programas\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
D:\Bluetooth\BTTray.exe
C:\PROGRA~1\Nokia\PCSUIT~1\Elogerr.exe
C:\Programas\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
C:\Programas\acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Nokia\PCSUIT~1\BROADC~1.EXE
C:\PROGRA~1\Nokia\PCSUIT~1\SCRFS.exe
D:\PROGRA~1\FREEDO~1\fdm.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O4 - HKLM\..\Run: [epm-dm] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [SWN2] C:\Programas\Spyware Nuker\swnxt.exe /h
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programas\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Programas\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LManager] C:\Programas\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programas\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programas\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - Global Startup: PCSuiteForNokia6600 TS.lnk = ?
O4 - Global Startup: PCSuiteForNokia6600 Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Programas\Ficheiros comuns\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: Download all by Free Download Manager - file://D:\Programas\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download by Free Download Manager - file://D:\Programas\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://D:\Programas\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://D:\Programas\Free Download Manager\dlpage.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programas\Ficheiros comuns\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Programas\Ficheiros comuns\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.metrodoporto.pt/mapa/mgaxctrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Programas\Ficheiros comuns\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Backbone Service (BBDemon) - Dassault Systemes - C:\Programas\CATIAV5\intel_a\code\bin\CATSysDemon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Programas\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NILM License Manager (NILM License manager) - Macrovision Corporation - C:\flexlm\lmgrd.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments - C:\WINDOWS\system32\niSvcLoc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cluster Manager Service V2 (rcluma) - Unknown owner - C:\WINDOWS\system32\rclumad.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Programas\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programas\Ficheiros comuns\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Programas\Symantec AntiVirus\Rtvscan.exe



Please do help me!
 
Hello

"I'm having trouble removing this Zlob and browsela trojans"
What files and were are they that avg and norton are unable to remove ?

What are the symtoms , such as hijacks, search redirects etc ?

Post a report from a free online scan.
Panda ActiveScan-Free online scanner,
http://www.pandasoftware.com/products/activescan.htm
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.
 
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.
 
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