endless wait circle icon

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Run I.E. alone

Hi OCD, I missed the context of this part of your last post:
Show Hidden Files & Folders in Windows 7
•To show hidden files, just click on the Organize button in any folder, and then select “Folder and Search Options” from the menu.
•Click the View tab, and then you should select “Show hidden files and folders” in the list.
•Then click OK.

I performed the other tasks (except for the Garmin uninstall) and rebooted. I.E. seemed to be fine except being a tad slow starting up and closing. I went to the same CNN link, within an article about the pope, that gave the script error before in I.E. and the error came back. Although it took a minute or so for the error message to come up, it otherwise did not create the endless cursor circle of delay. Otherwise, I could not duplicate the previous problems, for example, the Bengals.com site had no problems.

Thanks again for your help, it seems as if we are getting closer to a fix.
 
more testing

I just did a little more testing by going to my email (Hotmail) and going to some of the links via different vendor emails. One or two worked fine, but another one immediately had problems. What was different, was that I.E. had messages about trying to fix it rather than just the endless circle. The script not responding box with the exclamation mark in a yellow triangle appeared but disappeared when I clicked continue. Then the web site not responding box came up for the link with an option to recover the webpage. It was able to recover the webpage and eventually work, but the whole process took at least five minutes.
 
Hi Samwise,

MiniToolBox

Please download MiniToolBox, save it to your desktop and run it.
Right click and select "Run as Administrator".

Check-mark the following check-boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

=========================

TFC

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
    • Vista, Windows 7 & 8 Right click and select "Run as Administrator"
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
=========================

Re-test performance on sites other than the ones you regularly visit. I'm trying to test if the problem is isolated to a particular site.

In your next post please provide the following:
  • Result.txt
  • Re-test performance and post update.
 
first post

MiniToolBox by Farbar Version: 18-12-2013
Ran by John (administrator) on 06-01-2014 at 18:33:40
Running from "C:\Users\John\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 15471 more lines starting with "127.0.0.1"

========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/06/2014 10:13:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 19765

Error: (01/06/2014 10:13:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 19765

Error: (01/06/2014 10:13:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/06/2014 10:13:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9781

Error: (01/06/2014 10:13:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9781

Error: (01/06/2014 10:13:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/06/2014 08:32:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/06/2014 08:31:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/06/2014 07:46:49 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/05/2014 00:45:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15584


System errors:
=============
Error: (01/05/2014 10:16:47 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error:
%%1053

Error: (01/05/2014 10:16:47 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.

Error: (01/05/2014 10:16:13 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (01/05/2014 10:16:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (01/05/2014 10:14:47 AM) (Source: Service Control Manager) (User: )
Description: The Avira Realtime Protection service failed to start due to the following error:
%%2

Error: (01/05/2014 10:14:45 AM) (Source: Service Control Manager) (User: )
Description: The Avira Scheduler service failed to start due to the following error:
%%2

Error: (01/04/2014 07:01:13 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (01/04/2014 07:01:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (01/04/2014 06:59:51 PM) (Source: Service Control Manager) (User: )
Description: The Avira Realtime Protection service failed to start due to the following error:
%%2

Error: (01/04/2014 06:59:49 PM) (Source: Service Control Manager) (User: )
Description: The Avira Scheduler service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (01/06/2014 10:13:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 19765

Error: (01/06/2014 10:13:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 19765

Error: (01/06/2014 10:13:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/06/2014 10:13:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9781

Error: (01/06/2014 10:13:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9781

Error: (01/06/2014 10:13:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/06/2014 08:32:16 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (01/06/2014 08:31:27 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (01/06/2014 07:46:49 AM) (Source: Windows Backup)(User: )
Description: F:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (01/05/2014 00:45:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15584


CodeIntegrity Errors:
===================================
Date: 2014-01-06 18:32:32.836
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-06 18:26:44.817
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-06 07:46:56.995
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-05 10:35:00.866
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-05 10:01:36.829
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-05 09:50:52.827
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-04 19:06:48.893
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-04 18:56:39.199
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-04 18:44:27.185
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-01-04 18:11:33.813
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Accidental Damage Services Agreement (Version: 2.0.0)
Adobe Flash Player 10 Plugin 64-bit (Version: 10.3.162.28)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Photoshop Elements 11 (Version: 11.0)
Adobe Premiere Elements 11 (Version: 11.0)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 11.6 (Version: 11.6.7.637)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Control Center (Version: 2.010.0517.1741)
Bing Bar (Version: 7.0.609.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 3.0.0.10)
BUFFALO HD-WIU2/R1 RAID Setup Utility
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0517.1742.29870)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0517.1742.29870)
Catalyst Control Center InstallProxy (Version: 2010.0517.1742.29870)
Catalyst Control Center Localization All (Version: 2010.0517.1742.29870)
CCC Help Chinese Standard (Version: 2010.0517.1741.29870)
CCC Help Chinese Traditional (Version: 2010.0517.1741.29870)
CCC Help Czech (Version: 2010.0517.1741.29870)
CCC Help Danish (Version: 2010.0517.1741.29870)
CCC Help Dutch (Version: 2010.0517.1741.29870)
CCC Help English (Version: 2010.0517.1741.29870)
CCC Help Finnish (Version: 2010.0517.1741.29870)
CCC Help French (Version: 2010.0517.1741.29870)
CCC Help German (Version: 2010.0517.1741.29870)
CCC Help Greek (Version: 2010.0517.1741.29870)
CCC Help Hungarian (Version: 2010.0517.1741.29870)
CCC Help Italian (Version: 2010.0517.1741.29870)
CCC Help Japanese (Version: 2010.0517.1741.29870)
CCC Help Korean (Version: 2010.0517.1741.29870)
CCC Help Norwegian (Version: 2010.0517.1741.29870)
CCC Help Polish (Version: 2010.0517.1741.29870)
CCC Help Portuguese (Version: 2010.0517.1741.29870)
CCC Help Russian (Version: 2010.0517.1741.29870)
CCC Help Spanish (Version: 2010.0517.1741.29870)
CCC Help Swedish (Version: 2010.0517.1741.29870)
CCC Help Thai (Version: 2010.0517.1741.29870)
CCC Help Turkish (Version: 2010.0517.1741.29870)
ccc-core-static (Version: 2010.0517.1742.29870)
ccc-utility64 (Version: 2010.0517.1742.29870)
Cisco AnyConnect VPN Client (Version: 2.3.2016)
Consumer In-Home Service Agreement (Version: 2.0.0)
Cozi (Version: 1.0.4323.24051)
Creative Audio Control Panel (Version: 3.00)
Creative Software AutoUpdate (Version: 1.40)
Creative Sound Blaster Properties x64 Edition
CyberLink PowerDVD 9.5 (Version: 9.5.1.3426)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Online (Version: 2.8.0.44)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.4.156.0)
Dell PhotoStage (Version: 1.5.0.130)
Dell Stage (Version: 1.7.209.0)
Dell VideoStage (Version: 1.1.0.1011)
DirectX 9 Runtime (Version: 1.00.0000)
DW WLAN Card (Version: 5.60.48.35)
Elements 11 Organizer (Version: 11.0)
Elevated Installer (Version: 2.1.12)
EMET (Version: 3.0.0)
ESET Online Scanner v3
Garmin Express Tray (Version: 2.1.12)
Garmin Update Service (Version: 2.1.12)
Google Earth (Version: 7.1.2.2041)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.22.3)
GoToAssist Corporate (Version: 9.1.0.615)
Host OpenAL (Version: 1.00)
iCloud (Version: 3.1.0.40)
Intel(R) Rapid Storage Technology (Version: 10.1.0.1008)
Internet TV for Windows Media Center (Version: 4.2.2.0)
iTunes (Version: 11.1.3.8)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Security Scan Plus (Version: 3.8.130.10)
Memeo Backup Premium (Version: 4.60.0.7494)
Memeo LifeAgent Explorer Extension (Version: )
Memeo LifeAgent Explorer Extension (Version: 3.00.71)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft IntelliType Pro 8.2 (Version: 8.20.469.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MobileMe Control Panel (Version: 3.1.8.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
My Dell (Version: 3.4.6361.48)
NEF Codec (Version: 1.00.0000)
Netflix in Windows Media Center (Version: 3.3.101.0)
Nikon File Uploader 2 (Version: 2.0.2)
Nikon Message Center 2 (Version: 2.0.1)
OFFLINE FORMS (Version: 1.0.0)
PhotoShowExpress (Version: 2.0.028)
Picture Control Utility (Version: 1.2.1)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PRE11 STI 64Installer (Version: 11.0)
PSE11 STI Installer (Version: 11.0)
QuickTime (Version: 7.74.80.86)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6141)
Revo Uninstaller Pro 3.0.8 (Version: 3.0.8)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Burn (Version: 1.8.57.4)
Roxio Creator Starter (Version: 1.0.311)
Roxio Creator Starter (Version: 12.1.40.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Safari (Version: 5.34.57.2)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skins (Version: 2010.0517.1742.29870)
Skype Toolbars (Version: 1.0.4051)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sound Blaster X-Fi (Version: 1.0)
SPORE™ (Version: 1.00.0000)
Spybot - Search & Destroy (Version: 2.1.21)
SpywareBlaster 4.4 (Version: 4.4.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab CYRI (Version: 4.5.1.0)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
USER ACCESS (Version: 3.8.3)
ViewNX 2 (Version: 2.0.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
WOT for Internet Explorer (Version: 11.7.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 8174.46 MB
Available physical RAM: 6299.41 MB
Total Pagefile: 16347.09 MB
Available Pagefile: 13188.87 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.15 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:919.22 GB) (Free:695.38 GB) NTFS

========================= Users: ========================================

User accounts for \\SAMIAM-PC

Administrator Guest John

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 
Hi Samwise,

Did you run TFC?

Please confirm you only have one Anti-Virus program installed and running.

Multiple Anti-Virus Programs Installed

I notice that you have multiple Anti-Virus programs installed at the same time. Having more than one antivirus program running at the same time can seriously degrade the performance of your system.
  • Microsoft Security Essentials
  • Avira Desktop
Please uninstall any one (1) (which ever you prefer) using either the provided uninstall feature that is part of the antivirus program or through Add/Remove Programs (for Vista and Win 7 users to go to Programs and Features in the Control Panel). As a rule of thumb one should run one firewall, one antivirus program in memory, and one anti-spyware utility in memory. It's fine to have other security tools available on an as-needed or on-demand basis, but when multiple tools simultaneously perform the same function, you're asking for trouble.

=========================

Reset Internet Explorer

Go to the Start menu > Control Panel > Look in the upper right hand corner and make sure the "Category" drop down menu says Small or Large Icons
Locate Internet Options > Advanced tab > Reset button at the bottom of the menu.

=========================

Reboot and test Internet Explorer

=========================

In your next post please provide the following:
  • Update on performance.
 
testing

Hi OCD
I did run TFC and re-booted.
I've been testing since last time and have not reproduced problem on new or frequently visited sites. Now McAfee antivirus is also running for some reason. I had uninstalled Avira to get rid of the hourly pop up that it could not connect, so it's curious that it is back. Remember, I purchased the Spybot antivirus home edition but had to uninstall it as part of the fix. I trust spybot more than any of the other ones. Should I re install it? How do you uninstall MS security essentials? I thought that was part of Windows.
Thanks,
Samwise
 
Hi Samwise,

The Avira might just be some remenants that are still present in the logs, let's move along and uninstall MSE & McAfee

Uninstall via Programs and Features

Click Start > Control Panel > Programs and Features. Locate and select the following that are present on the list and click the Remove button:
  • Microsoft Security Essentials
  • McAfee Security Scan Plus
=========================

Reboot

=========================

Re-install the Spybot Anti-Virus Home Edition you purchased

=========================

Reboot again and test

=========================

Test using Internet Explorer only still.
 
:bigthumb:

Hi OCD,
I think you were right about Avira. When I tried to delete an icon associated with it, it said it did not exist.

I uninstalled the other two (McAfee and MSE) and re-installed Spybot plus Antivirus home edition and ran the immunization. Of interest, when I have done that in the past it always said there were 100's of items still unprotected, but not this time.

I also reset IE as directed and decided to check the box to delete cookies, passwords and etc. I also tried to delete the Garmin express tray in safe mode and it could not be found...of course it showed up right away after I rebooted.

I rebooted between steps as directed and tested for a while with no inordinate delays, script messages, or frozen circle cursors. :)
It does take about one minute for the home page to finally come up when clicking on the IE icon and some links were slow, but that may be a function of the sites.

I'll keep my fingers crossed. I think we may have arrived at a fix. Should I re-install and use "NoScript" or Mozilla?

Regards,
Samwise
 
Hi Samwise,

Yes, go ahead and reinstall Mozilla Firefox, reboot then test.

If all goes well with the test, then reinstall the NoScript add-on.

Reboot, and test again.

Post results in your next reply.
 
Trouble with I.E. and mozilla

Hi OCD,

As I was navigating to install Mozilla, a couple of web pages started not responding and I got the prompt to reload them, which was successful. Also this site went white and I had to re-navigate to it.
When I tried to download Mozilla it asked for an administrative password, which it did not accept, or to navigate under my user name. When clicked, the whole down load process eventually disappeared. So I have not been able to load it. Any ideas?
 
Hi Samwise,

Disable your Anti-Virus software BEFORE running this tool.
Tutorials: here.

=========================

The programs looks might be slightly different from the images provided below, if you have any questions please ask before proceeding.

=========================

Download Tweaking.com Windows Repair from here or here and save it to your desktop.
  • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
Once the program opens you will be at the Welcome tab.



=========================

Step 1: Malwarebytes



To download and run a Malwarebytes scan click the Download & Scan System button
Otherwise choose Next or an appropriate tab

=========================

Step 2: Check Disk (optional)



To run a Check Disk scan select the Do It button. (this action requires a system restart)
Otherwise choose Next or an appropriate tab to continue

=========================

Step 3: System File Checker (optional)



To run a System File Check scan select the Do It button. (this action recommends a system restart)
Otherwise choose Next or an appropriate tab to continue

=========================

Step 4: Create a System Restore Point & Create a Registry Back-up



Create a Restore Point:
  • Select the Create button to create a new restore point
  • Wait, confirmation will be displayed below the Restore button
=========================

Back-up the Registry:
  • Select the Back-up button,Tweaking.com Registry Back-up window will open and begin the back-up
  • It will close automatically. (that's normal)
=========================

Step 5: Start Repairs



Select the Start button to continue, the window below will open.

Repair Window settings



In the Repair Options window, place a check mark next to the following items: (not select all)

  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Repair MDAC & MS Jet
  • Repair Hosts File
  • Remove Policies Set By Infections
  • Repair Missing Start Menu Icons Removed By Infections
  • Repair Icons
  • Repair Winsock & DNS Cache
  • Remove Temp Files
  • Repair Proxy Settings
  • Unhide Non System Files
  • Repair Windows Updates
  • Repair CD/DVD Missing/Not Working
  • Repair Volume Shadow Copy Service
  • Repair Windows Sidebar/Gadgets
  • Repair MSI (Windows Installer)
  • Repair Windows Snipping Tool
  • Repair File Associations
  • Repair Windows Safe Mode
  • Repair Print Spooler
  • Restore Important Windows Services
  • Set Windows Services To Default Startup
=========================
or Select All
=========================
  • Locate the Restart/Shutdown System when Finished, select the box, then choose Restart System
  • Click the Start button, a DOS window will/may appear during the repair process.
  • Acknowledge the System reboot when finished
=========================

Log files can be located by going to the Settings tab in the Windows Repair program and clicking the Open Log Folder button



The default location for the logs is : C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs\

=========================

In your next post please provide the following:
  • Windows Repair Log (default location listed above)
 
hopefully this is what you wanted, I did all five steps

Starting Repairs...
Start (1/9/2014 4:31:50 PM)

01 - Reset Registry Permissions 01/03
HKEY_CURRENT_USER & Sub Keys
Start (1/9/2014 4:31:50 PM)
Running Repair Under Current User Account
Done (1/9/2014 4:31:57 PM)

01 - Reset Registry Permissions 02/03
HKEY_LOCAL_MACHINE & Sub Keys
Start (1/9/2014 4:31:57 PM)
Running Repair Under System Account
Done (1/9/2014 4:32:57 PM)

01 - Reset Registry Permissions 03/03
HKEY_CLASSES_ROOT & Sub Keys
Start (1/9/2014 4:32:57 PM)
Running Repair Under System Account
Done (1/9/2014 4:33:24 PM)

02 - Reset File Permissions 01/17
C:\AdwCleaner & Sub Folders
Start (1/9/2014 4:33:24 PM)
Running Repair Under System Account
Done (1/9/2014 4:33:27 PM)

02 - Reset File Permissions 02/17
C:\Apps & Sub Folders
Start (1/9/2014 4:33:27 PM)
Running Repair Under System Account
Done (1/9/2014 4:33:29 PM)

02 - Reset File Permissions 03/17
C:\Config.Msi & Sub Folders
Start (1/9/2014 4:33:29 PM)
Running Repair Under System Account
Done (1/9/2014 4:33:32 PM)

02 - Reset File Permissions 04/17
C:\DDS Jump drive back up & Sub Folders
Start (1/9/2014 4:33:32 PM)
Running Repair Under System Account
Done (1/9/2014 4:33:51 PM)

02 - Reset File Permissions 05/17
C:\dell & Sub Folders
Start (1/9/2014 4:33:51 PM)
Running Repair Under System Account
Done (1/9/2014 4:33:53 PM)

02 - Reset File Permissions 06/17
C:\Drivers & Sub Folders
Start (1/9/2014 4:33:53 PM)
Running Repair Under System Account
Done (1/9/2014 4:34:00 PM)

02 - Reset File Permissions 07/17
C:\FIND_EULA_PATH & Sub Folders
Start (1/9/2014 4:34:00 PM)
Running Repair Under System Account
Done (1/9/2014 4:34:03 PM)

02 - Reset File Permissions 08/17
C:\Intel & Sub Folders
Start (1/9/2014 4:34:03 PM)
Running Repair Under System Account
Done (1/9/2014 4:34:05 PM)

02 - Reset File Permissions 09/17
C:\John & Sub Folders
Start (1/9/2014 4:34:05 PM)
Running Repair Under System Account
Done (1/9/2014 4:34:30 PM)

02 - Reset File Permissions 10/17
C:\MSOCache & Sub Folders
Start (1/9/2014 4:34:30 PM)
Running Repair Under System Account
Done (1/9/2014 4:34:33 PM)

02 - Reset File Permissions 11/17
C:\PerfLogs & Sub Folders
Start (1/9/2014 4:34:33 PM)
Running Repair Under System Account
Done (1/9/2014 4:34:35 PM)

02 - Reset File Permissions 12/17
C:\Program Files & Sub Folders
Start (1/9/2014 4:34:35 PM)
Running Repair Under System Account
Done (1/9/2014 4:35:25 PM)

02 - Reset File Permissions 13/17
C:\Program Files (x86) & Sub Folders
Start (1/9/2014 4:35:25 PM)
Running Repair Under System Account
Done (1/9/2014 4:38:45 PM)

02 - Reset File Permissions 14/17
C:\ProgramData & Sub Folders
Start (1/9/2014 4:38:45 PM)
Running Repair Under System Account
Done (1/9/2014 4:40:24 PM)

02 - Reset File Permissions 15/17
C:\RegBackup & Sub Folders
Start (1/9/2014 4:40:24 PM)
Running Repair Under System Account
Done (1/9/2014 4:40:27 PM)

02 - Reset File Permissions 16/17
C:\Windows & Sub Folders
Start (1/9/2014 4:40:27 PM)
Running Repair Under System Account
Done (1/9/2014 4:47:50 PM)

02 - Reset File Permissions 17/17
C:\_OTL & Sub Folders
Start (1/9/2014 4:47:51 PM)
Running Repair Under System Account
Done (1/9/2014 4:47:55 PM)

02 - Reset File Permissions: Cleanup
& Sub Folders
Start (1/9/2014 4:47:55 PM)
Running Repair Under System Account
Processing ACL of: <\\?\C:\Documents and Settings>

SetACL finished successfully.
Processing ACL of: <\\?\C:\ProgramData\Application Data>

SetACL finished successfully.
Processing ACL of: <\\?\C:\ProgramData\Desktop>

SetACL finished successfully.
Processing ACL of: <\\?\C:\ProgramData\Documents>

SetACL finished successfully.
Processing ACL of: <\\?\C:\ProgramData\Favorites>

SetACL finished successfully.
Processing ACL of: <\\?\C:\ProgramData\Start Menu>

SetACL finished successfully.
Processing ACL of: <\\?\C:\ProgramData\Templates>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\All Users\Application Data>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\All Users\Desktop>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\All Users\Documents>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\All Users\Favorites>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\All Users\Start Menu>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\All Users\Templates>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default User>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Application Data>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Cookies>
Reading the SD from <\\?\C:\Users\Default\Cookies> failed with: The system cannot find the file specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the file specified.

Processing ACL of: <\\?\C:\Users\Default\Local Settings>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\My Documents>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\NetHood>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\PrintHood>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Recent>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\SendTo>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Start Menu>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Templates>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\AppData\Local\Application Data>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\AppData\Local\History>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\AppData\Local\Temporary Internet Files>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Documents\My Music>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Documents\My Pictures>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\Default\Documents\My Videos>

SetACL finished successfully.
Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Application Data>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Application Data> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Cookies>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Cookies> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Local Settings>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Local Settings> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\My Documents>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\My Documents> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\NetHood>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\NetHood> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\PrintHood>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\PrintHood> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Recent>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Recent> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\SendTo>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\SendTo> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Start Menu>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Start Menu> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Templates>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Templates> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\AppData\Local\Application Data>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\AppData\Local\Application Data> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\AppData\Local\History>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\AppData\Local\History> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\AppData\Local\Temporary Internet Files>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\AppData\Local\Temporary Internet Files> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Documents\My Music>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Documents\My Music> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Documents\My Pictures>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Documents\My Pictures> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Processing ACL of: <\\?\C:\Users\SAMIAM-PC$\Documents\My Videos>
Reading the SD from <\\?\C:\Users\SAMIAM-PC$\Documents\My Videos> failed with: The system cannot find the path specified.


SetACL finished with error(s):
SetACL error message: The call to GetNamedSecurityInfo () failed
Operating system error message: The system cannot find the path specified.

Done (1/9/2014 4:47:57 PM)

03 - Register System Files
Start (1/9/2014 4:47:57 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:48:17 PM)

04 - Repair WMI
Start (1/9/2014 4:48:17 PM)
Running Repair Under Current User Account
Done (1/9/2014 4:50:04 PM)

05 - Repair Windows Firewall
Start (1/9/2014 4:50:04 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:50:40 PM)

06 - Repair Internet Explorer
Start (1/9/2014 4:50:40 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:51:00 PM)

07 - Repair MDAC/MS Jet
Start (1/9/2014 4:51:00 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:51:04 PM)

08 - Repair Hosts File
Start (1/9/2014 4:51:04 PM)
Running Repair Under System Account
Done (1/9/2014 4:51:07 PM)

09 - Remove Policies Set By Infections
Start (1/9/2014 4:51:07 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:51:12 PM)

10 - Repair Missing Start Menu Icons Removed By Infections
Start (1/9/2014 4:51:12 PM)
Running Repair Under System Account
Done (1/9/2014 4:51:14 PM)

11 - Repair Icons
Start (1/9/2014 4:51:14 PM)
Running Repair Under System Account
Done (1/9/2014 4:51:16 PM)

12 - Repair Winsock & DNS Cache
Start (1/9/2014 4:51:16 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:51:29 PM)

13 - Remove Temp Files
Start (1/9/2014 4:51:29 PM)
Running Repair Under System Account
Done (1/9/2014 4:51:32 PM)

14 - Repair Proxy Settings
Start (1/9/2014 4:51:32 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:51:36 PM)

15 - Unhide Non System Files
Start (1/9/2014 4:51:36 PM)
C:\ - Total Files Unhidden: 816 - Check Unhidden_Files.txt for list of files unhidden
Done (1/9/2014 4:52:36 PM)

16 - Repair Windows Updates
Start (1/9/2014 4:52:36 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:21 PM)

17 - Repair CD/DVD Missing/Not Working
Start (1/9/2014 4:53:21 PM)
Done (1/9/2014 4:53:21 PM)

18 - Repair Volume Shadow Copy Service
Start (1/9/2014 4:53:21 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:25 PM)

19 - Repair Windows Sidebar/Gadgets
Start (1/9/2014 4:53:25 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:30 PM)

20 - Repair MSI (Windows Installer)
Start (1/9/2014 4:53:30 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:43 PM)

21 - Repair Windows Snipping Tool
Start (1/9/2014 4:53:43 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:48 PM)

22.01 - Repair bat Association
Start (1/9/2014 4:53:48 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:52 PM)

22.02 - Repair cmd Association
Start (1/9/2014 4:53:53 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:53:57 PM)

22.03 - Repair com Association
Start (1/9/2014 4:53:57 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:02 PM)

22.04 - Repair Directory Association
Start (1/9/2014 4:54:02 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:07 PM)

22.05 - Repair Drive Association
Start (1/9/2014 4:54:07 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:11 PM)

22.06 - Repair exe Association
Start (1/9/2014 4:54:11 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:16 PM)

22.07 - Repair Folder Association
Start (1/9/2014 4:54:16 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:21 PM)

22.08 - Repair inf Association
Start (1/9/2014 4:54:21 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:25 PM)

22.09 - Repair lnk (Shortcuts) Association
Start (1/9/2014 4:54:25 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:30 PM)

22.10 - Repair msc Association
Start (1/9/2014 4:54:30 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:35 PM)

22.11 - Repair reg Association
Start (1/9/2014 4:54:35 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:40 PM)

22.12 - Repair scr Association
Start (1/9/2014 4:54:40 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:44 PM)

23 - Repair Windows Safe Mode
Start (1/9/2014 4:54:44 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:54:49 PM)

24 - Repair Print Spooler
Start (1/9/2014 4:54:49 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:55:02 PM)

25 - Restore Important Windows Services
Start (1/9/2014 4:55:02 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:55:07 PM)

26 - Set Windows Services To Default Startup
Start (1/9/2014 4:55:07 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (1/9/2014 4:55:12 PM)

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

Cleaning up empty logs...

All Selected Repairs Done.
Done (1/9/2014 4:55:12 PM)
Total Repair Time: 00:23:22


...YOU MUST RESTART YOUR SYSTEM...
Running Repair Under Current User Account
 
Hi Samwise,

Thanks for the log.

Prior to re-installing Spybot's Anti-Virus, were you able to view web pages with little to no difficulty?

If so, try uninstalling Spybot's Anti-Virus (again), then try and download and install Mozilla.

Before you attempt this you should install a different Anti-Virus so you are protected during the test.

Here are a few to choose from:

Microsoft Security Essentials
Avast

Test and report back results
 
Spybot

Hi OCD,
Sorry for the delay, I was trying to find the time to do adequate testing. My sense is that the problem got a lot worse after installing spybot antivirus. I was having the persistent avira that suddenly could not connect to the internet to update, a fact it seemed to remind of every ten minutes, that I put up with for a month. That is what drove me to get rid of avira and purchase spybot in the first place.

I did as you instructed and uninstalled spybot and installed MSE and have been navigating without the errors. I did get the bar popping up saying 'an add on for this site failed to load', or 'this site stopped responding' a couple of times but clicking on the prompt corrected it.

Do you think the problem is with Spybot?
 
spybot

Hi OCD,
I wanted to get some more time testing before responding. I am still getting an occasional IE not responding message, but it seems to be able to correct itself. Are you aware of anyone else having problems with spybot? I know the free version always worked well. What next?
Thanks,
 
Hi Samwise,

Samwise said:
Are you aware of anyone else having problems with spybot?
Click to expand...
I have not heard of others having an issue similar to yours. But I only volunteer on the malware removal forum, so if others are having issues it might be talked about in a different sub-forum.

If you are satisfied with how the computer is performing, we would do a little housekeeping (remove tools & logs generated) and give you some suggestions for helping you stay malware free.

Please let me know if you have any remaining issues you would like to address.
 
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