error code 5

[born27]

Hi, when trying to update, I got the following message:
An error occurred while trying to replace the existing file:
DeleteFile failed; code 5.
Access is denied
then it gives the option to retry, ignore (not recommended) or abort
Help! I found the TCPIPAddress.dll that this is located in (or at least this is what is at the top of the error message) and when I checked the properties, nothing is locked or hidden. What should I do?

 

[md usa spybot fan]

born27:

It sounds like the TCPIPAddress.dll file is in use.

What version of Spybot - Search & Destroy are you running (Spybot » Help » About)?

What type of update were you doing?

 

[andy_p]

born27:
It sounds like the TCPIPAddress.dll file is in use.

I got the same error, running the automatic update from 1.5.2 to 1.6

ProcessExplorer showed it was the old spybot that was holding TCPIPAddress.dll open, so I found and closed it. The update then completed successfully.
Hope this helps.