Error Message During SpyBot Scan

0

06Honda

New member
" There were problems in the include file C:\Program Files\Spybot-search Destroy\Includes\Trojans.sbi
See 'Include errors.log' for details. " Any ideas what this is, I have no clue. I followed the path but did not see a Trojans.sbi but there is one called Trojans & TrojansC.
 
Problem scanning

Hello:
During scanning, I get the message:
There were problems in the include file C:\Program Files\Spybot-search Destroy\Includes\Trojans.sbi
See 'Include errors.log' for details.
I checked for updates and there weren't any, I also deleted temporary internet files. The scan also freezes when it is almost complete.
What should I do?
Thanks
 
No more error message but...

I don't get the error message anymore while running the scan with the new version of 1.5.2. but the scan still freezes when it is almost done (about when it is done 6/8 of the way).
Thanks, please help.
 
Response to what I found out when my scan freezes...

My scan freezes at the following point: 139621/154829: Zlob.Downloader.bs
I started such scan with version 1.5.2 after cleaning cache, temp. files and cookies.
I use Windows XP if that's what my operating system is.
I was told by a computer technician that it is advisable not to defrag on my computer, which is a Compaq Presario laptop.
I don't know how much memory I have.
Thanks,
I hope anyone can help,
Proxier
 
proxier:

Other people have had problems while scanning Zlob.downloader.bs. See:
Try running the scan without scanning for "Zlob.downloader.bs":
  • Go into Spybot > Mode > Advanced mode > Settings > Ignore products.
  • Locate the item that you what to exclude from the scan ("Zlob.downloader.bs") and check it.
 
md usa spybot fan said:
proxier:
Try running the scan without scanning for "Zlob.downloader.bs":
  • Go into Spybot > Mode > Advanced mode > Settings > Ignore products.
  • Locate the item that you what to exclude from the scan ("Zlob.downloader.bs") and check it.
Click to expand...

Can you do what md wrote? Also, do you have any Service Packs installed? To find your system properties (RAM and Windows version), go to Control Panel (XP) find "Performance and Maintenance" and click on "System". You should see the system properties along with a whole bunch of other tabs.
 
Only scans 252 bots

For several months now Spybot 1.5.2 only scans 252 bots on my Windows XP pc. It always used to scan thousands. Is there a reason for this? Is it no longer being supported?
 
Hello,

Please run Spybot - Search & Destroy and switch to "Advanced mode" via the menu bar item "Mode" and select "Settings" --> "File Sets" in the left bar. There, please right-click somewhere into the list and choose "select all available checks".

Best regards
Sandra
Team Spybot
 
My scan is working now!!

Thank you both for your help.
I took out the aforementioned file and it ran, but it stopped temporarily in another file, but it finally finished on its own. After correcting the errors, I ran another scan including the file with the problems and it finished with no problems.
proxier
 
Ah. I didn't realize that. Glad to know it solved the problem, proxier. Sandra, when installing Spybot-SD, the file sets are all checked by default correct (except the user trackage)? Thanks.
 
Seems to me there are two separate issues (maybe they are related I'm sure someone will let me know).

1. The error message being received related to "trojans......" No big deal for me I just click ok and the scan continues.

2. The extremely slow scans being caused by "Zlob.Downloader.bs". I followed the suggestion to exclude that item from the scan but I had to stop the scan I was doing and restart and eventually rerun after excluding "Zlob". Also AFAICT I would have to exclude it everytime I run a scan (i.e. it doesn't stay checked permanently). So how would I know what is causing the problem until it happens? Then I've wasted a lot of scanning time.

Am I correct? Is something being done related to this "Zlob" causing problems?
 
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