Error message when running Spybot and virus pop ups

T

Tanya09

New member
I received a popup that says I have serious viruses and then it locked me up. I then ran Sptbot 2X, both times I got a few error messages while I was running the program. It did finish and find several things which I "fixed". My system is running a little slow as well.

Can you please tell me if you think I have a problem, my log is below.

Thanks
Tanya

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:20:49 AM, on 6/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;setup.msn.com;memberservices.msn.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5013/mcfscan.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9909 bytes
 
Hi Tanya


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here
 
Help!!!!!

Blade-

I am confused? I did not run any thing called combo fix on my own, I don't even know what that is? The only thing I did was run Spybot, and which I recieved errors while doing so. I also created the HJT log. Orginally, the reason I though I had a problem was because I was doing a search on MSN and all of the sudden a box came up that said I had dangerous virus and that they needed to be fixed. It had the XP logo, but I felt like it was a trick. Every time I tried to get out of it, it would not let me. Do you think it could have done a "combo fix"?

Do I have a virus on my computer? Do I need to do this combo fix?


THanks for your help

Tanya
 
I am confused? I did not run any thing called combo fix on my own, I don't even know what that is?
Click to expand...
Hi

That's meant to be a warning for those people who may read your topic and use ComboFix on their own. As I stated above it shouldn't be used without supervision. I instructed you to run it so please run it and post back the logs I asked for :)
 
Thanks

Blade-

OK thanks.

What does thins mean?
I don't help with logs thru PM. If you have problems create a thread in the forum, please.

Should I post a new thread when I have the logs? I just want to be sure that I am doing what you want me to do.

Again, thanks for your help.

Tanya
 
What does thins mean?
I don't help with logs thru PM. If you have problems create a thread in the forum, please.

Should I post a new thread when I have the logs? I just want to be sure that I am doing what you want me to do.
Click to expand...
That's also for those who read this topic. Some people send private messages (pm) while they should create a topic for their problems. With that signature I'm trying to guide them do so :)
 
Logs

Blade-

Here are the logs. Thanks By the way when I ran the Combofix, this box poped up and said it picked up a virus, but did not say what it was.

ComboFix 08-06-20.4 - Tanya 2008-06-28 20:12:12.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.173 [GMT -4:00]
Running from: C:\Documents and Settings\Tanya\Desktop\ComboFix.exe
* Created a new restore point
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-05-28 to 2008-06-29 )))))))))))))))))))))))))))))))
.

2008-06-26 07:30 . 2008-06-26 07:30 <DIR> d-------- C:\Documents and Settings\Tanya\.SunDownloadManager
2008-06-25 22:57 . 2008-06-25 23:57 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-06-10 17:54 . 2008-06-13 09:10 272,128 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\bthport.sys
2008-06-02 18:19 . 2008-06-28 20:02 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-06-02 18:19 . 2008-06-02 18:19 1,409 --a------ C:\WINDOWS\QTFont.for
2008-06-01 21:08 . 2008-06-01 21:08 <DIR> d-------- C:\Program Files\MSECache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-29 00:06 --------- d-----w C:\Documents and Settings\Tanya\Application Data\MSN6
2008-06-26 02:57 --------- d-----w C:\Program Files\Viewpoint
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-11 00:41 --------- d-----w C:\Program Files\McAfee
2008-05-10 01:45 --------- d-----w C:\Program Files\Common Files\Adobe
2008-05-10 01:42 --------- d-----w C:\Documents and Settings\Tanya\Application Data\AdobeUM
2008-05-09 21:35 691,545 ----a-w C:\WINDOWS\unins000.exe
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-08 12:28 202,752 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2008-05-07 05:18 1,287,680 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2008-04-24 02:16 3,591,680 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-04-22 07:40 625,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2008-04-22 07:39 70,656 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-04-22 07:39 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2008-04-20 05:07 161,792 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2007-01-10 02:20 630,784 ----a-w C:\Documents and Settings\Tanya\GoToAssist_chat2way__317_en.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56 15360]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"SFP"="C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE" [2003-09-05 16:30 561152]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 21:15 290816]
"Dell AIO Printer A920"="C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-05-02 19:46 270336]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 02:01 110592]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-01-29 23:59 77824]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-11-03 14:46 4800512]
"MMTray"="C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe" [2004-04-19 15:45 131072]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2004-04-19 15:45 53248]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-09-13 21:36 50688]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12 221184]
"HPHUPD08"="C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-01 12:35 49152]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-11 23:12 49152]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 12:43 53248]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-03-15 02:04 122933]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2004-08-12 17:06 26112]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"Motive SmartBridge"="C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe" [2002-05-18 12:04 327680]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-03 23:33 582992]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-11 23:23:26 282624]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2005-05-12 00:49:24 73728]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-11-04 16:04:48 176128]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 15:12:08 16423]
Picture Package Menu.lnk - C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [2005-06-22 14:00:49 151552]
Verizon Online Support Center.lnk - C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe [2005-05-22 12:59:11 204800]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R0 sonypvl3;sonypvl3;C:\WINDOWS\system32\drivers\sonypvl3.sys [2004-09-22 11:55]
R1 sonypvf3;sonypvf3;C:\WINDOWS\system32\drivers\sonypvf3.sys [2004-11-15 13:55]
R1 sonypvt3;sonypvt3;C:\WINDOWS\system32\drivers\sonypvt3.sys [2004-12-06 14:26]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 17:38]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2005-05-14 17:34:29 C:\WINDOWS\Tasks\ISP signup reminder 1.job"
- C:\WINDOWS\System32\OOBE\OOBEBALN.EXE
"2007-07-11 01:03:49 C:\WINDOWS\Tasks\McDefragTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe'
"2008-03-01 06:00:22 C:\WINDOWS\Tasks\McQcTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-28 20:18:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-28 20:23:47
ComboFix-quarantined-files.txt 2008-06-29 00:23:40

Pre-Run: 59,407,450,112 bytes free
Post-Run: 60,037,414,912 bytes free

111 --- E O F --- 2008-06-20 03:05:17


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:28:36 PM, on 6/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;setup.msn.com;memberservices.msn.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5013/mcfscan.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9601 bytes
 
Good. Let's make a final scan with Kaspersky online scanner. :)


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings and select the following:
Scan using the following Anti-Virus database:​
  • Extended (If available, otherwise Standard)
Scan Options:​
  • Scan Archives
  • Scan Mail Bases
  • Click OK.
  • Under
    select a target to scan
    , select My Computer.
  • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
Once the scan is complete:
  • Click on the Save as Text button.
  • Save the file to your desktop.
  • Copy and paste that information into your next post if the AV content will fit into one post only. Post a fresh hjt log too.


Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.
 
Scan Results

Blade-

Here are the results from the scan. What is the problem with my computer? Do I have a virus?

Thanks for your help! :)

Tanya



KASPERSKY ONLINE SCANNER REPORT
Sunday, June 29, 2008 1:17:54 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 29/06/2008
Kaspersky Anti-Virus database records: 897014


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
F:\

Scan Statistics
Total number of scanned objects 62833
Number of viruses found 1
Number of infected objects 1
Number of suspicious objects 0
Duration of the scan process 01:53:40

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\log.edb Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR10.tmp Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\Adobe\Acrobat\7.0\Updater\udlog.txt Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\Microsoft\Word\AutoRecovery save of real exchange rates disuss the relative attractiveness of the US and India thou.asd Object is locked skipped

C:\Documents and Settings\Tanya\Application Data\MSN6\UserData\{0392AA80-5EF1-01C5-0200-00008911B40C}\favthumb.dbx Object is locked skipped

C:\Documents and Settings\Tanya\Cookies\INDEX.DAT Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\Microsoft\Media Player\CurrentDatabase_219.wmdb Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\Microsoft\MSN\db30\BNT04-msn-com.sdf Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\History\History.IE5\MSHist012008062820080629\index.dat Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\History\History.IE5\MSHist012008062920080630\index.dat Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\Acr5507.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\Acr550E.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\Acr5510.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\Acr5512.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\Acr5514.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\fdr3672.fdr Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\me_CPlZhUsYZYUwYPS Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\me_hUPodQ4loqFAYLL Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\me_qFRxuauRVR5vfPi Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\me_rfqZAJggf6p1ki2 Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\me_zF05ZWJssZjB2sA Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\_hphtra07.log Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF1F07.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF2341.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF417C.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF472.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF530F.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF594B.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF6E4F.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF758B.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DF9147.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DFAB97.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DFB78E.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DFC35E.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~DFF90B.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temp\~WRD0144.doc Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temporary Internet Files\Content.IE5\B5PVT6ZQ\1W_+InvestmentDecisionSelectionPaper_Team+A%5BFinal%5D[1].doc Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temporary Internet Files\Content.IE5\DMUQO218\Tesha%27s+Week+3+Team+Assignment[1].doc Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temporary Internet Files\Content.Word\~WRS0313.tmp Object is locked skipped

C:\Documents and Settings\Tanya\Local Settings\Temporary Internet Files\PhishingFilter\10278502-67BC-43EF-B0AA-BBF67795D5B0.dat Object is locked skipped

C:\Documents and Settings\Tanya\My Documents\FIN 403\Foreign Exchange and Derivatives Markets Paper Team A.doc Object is locked skipped

C:\Documents and Settings\Tanya\My Documents\FIN 403\real exchange rates disuss the relative attractiveness of the US and India thou.doc Object is locked skipped

C:\Documents and Settings\Tanya\My Documents\FIN 403\~WRL0289.tmp Object is locked skipped

C:\Documents and Settings\Tanya\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Tanya\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Verizon Online\SFP\vzbb.dll Infected: not-a-virus:AdWare.Win32.MegaSearch.b skipped

C:\Program Files\Kodak\Kodak EasyShare software\bin\Catalog\EasyShare.me Object is locked skipped

C:\Program Files\Kodak\Kodak EasyShare software\bin\Catalog\EasyShare.mm Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\BWKDLogs\BWTargetInf.log Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\D0000000.FCS Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\inuse.txt Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\L0000045.FCS Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\main.log Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.idx Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.dat Object is locked skipped

C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.idx Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\calendar.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\market.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\market32.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\miadv.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\mibas.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\micd.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\printing.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\qos.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\themedef32.mar Object is locked skipped

C:\Program Files\MSN\MSNCoreFiles\ui.mar Object is locked skipped

C:\Program Files\MSN\MsnInstaller\install.mar Object is locked skipped

C:\Program Files\MSN\MsnInstaller\Resources\MSNClientBrand\en\us\vz02\9.50.433.0\brand.mar Object is locked skipped

C:\Program Files\Verizon Online\SupportCenter\log\mpbtn.log Object is locked skipped

C:\Program Files\Verizon Online\SupportCenter\SmartBridge\log\httpclient.log Object is locked skipped

C:\Program Files\Verizon Online\SupportCenter\SmartBridge\SmartBridge.log Object is locked skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP169\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\mcafee_Y7CSFgrI2viTau6 Object is locked skipped

C:\WINDOWS\Temp\mcmsc_QqbNxPpUxefj1Hs Object is locked skipped

C:\WINDOWS\WIADEBUG.LOG Object is locked skipped

C:\WINDOWS\WIASERVC.LOG Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
 
Hi

That finding is a false positive :) May I see also a fresh hjt log for just in case, please?
 
Log

Blade-

Here is a fresh log. Do you see any problems at all? Anthing that would explain why I had the virus thing pop-up or what would make Spybot have errors?

Thanks, it's nice to have someone as knowlegable as you helping me! I appreciate it.

Tanya


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:01:43 PM, on 6/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;setup.msn.com;memberservices.msn.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5013/mcfscan.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9867 bytes
 
Hi Tanya

The logs look ok. :)


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Now lets uninstall ComboFix:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 6.
  • Scroll down to where it says
    The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Thanks

Blade-

Thanks for all of you help. I will do all suggested updates!!!

What was wrong with my computer? Did I have a virus?

Tanya
 
You're welcome :)

Probably things got fixed when you ran Spybot earlier.
 
Error Message

Blade-


I tried running Spybot again this evening and I got this error:

There were problems in the include file C:\Program Files\Spybot - Search -Destroy\Includes\Trojans.sbi See 'Include errors.log' for details.

What does this mean?



Thanks
Tanya
 
Hi

What version of Spybot do you have installed? Please make sure it's latest one (at the moment 1.5.2).
 
Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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