Dear volunteers,
I have been using this forum for receiving help before and I find it to be a wonderfull source. If possible I would like to ask for help again )))
First what I did before making a post:
1. I have installed ERUNT from the recommended link and it made a registry copy properly.
2. I have downloaded DDS and tried to run it however unsuccessufully. It opens a black screen just a moment, then nothing happens.
The problem that I wanted to ask for help is following.
Two-three days ago I have received a link to video in facebook which turned out to be a virus. Now I send that link to everybody in my friends' list moreover facebook from this computer (not only my account - any account) is not available anymore, from other computers my account is freely available.
I had Avira antivirus before I got the virus but now it says that it is working in High Security Mode and does not allow me to start system scan. I have tried to re-install Avira however at the final step of installation my computer shuts down.
I have been trying to access Windows on Safe Mode as well, however in a minute or two after opening Safe Mode my computer shuts down without any reasons.
If it would be any help I am talking about Dell Inspiron 6400.
What should I do to get rid of this nasty virus?
Hoping for your help,
Guych
I have been using this forum for receiving help before and I find it to be a wonderfull source. If possible I would like to ask for help again )))
First what I did before making a post:
1. I have installed ERUNT from the recommended link and it made a registry copy properly.
2. I have downloaded DDS and tried to run it however unsuccessufully. It opens a black screen just a moment, then nothing happens.
The problem that I wanted to ask for help is following.
Two-three days ago I have received a link to video in facebook which turned out to be a virus. Now I send that link to everybody in my friends' list moreover facebook from this computer (not only my account - any account) is not available anymore, from other computers my account is freely available.
I had Avira antivirus before I got the virus but now it says that it is working in High Security Mode and does not allow me to start system scan. I have tried to re-install Avira however at the final step of installation my computer shuts down.
I have been trying to access Windows on Safe Mode as well, however in a minute or two after opening Safe Mode my computer shuts down without any reasons.
If it would be any help I am talking about Dell Inspiron 6400.
What should I do to get rid of this nasty virus?
Hoping for your help,
Guych