File sets - Only PUPS and usage tracking

[LDH at FISC]

Hi. My daughter was having problems with Spybot - it was only reckoning to check 700+ items, so I downloaded and installed v 1.4, and updated. On checking the File Sets, it was showing only PUPS and Usage tracks sets to be available for use, and, despite rebooting the laptop several times, I have been unable to find any other detection sets. I can't select other sets, because they are just not there! I have tried looking for updates a few times, but it always tells me that we are up to date. I have also tried stopping and then reloading Spybot S&D, and, as I said, I have rebooted the laptop a number of times.
Any ideas to help, please?

LDH

 

[md usa spybot fan]

The problem has occurred before after the installation of Spybot 1.4 and I am not quite sure what causes the problem. The problem has been solved in the past by using Method 2 below. However, if you are willing, I would like to see if Method 1 works and if subsequent updates work properly (should be this coming Friday).

Method 1:

• Please try to download and execute the manual update file (spybotsd_includes.exe) from here:
  • Downloads – The home of Spybot-S&D!
    http://www.safer-networking.org/en/download/index.html
  The item (currently) is:
  • Detection updates 2005-11-25 - product description
    md5: 6995106F3F092A963C00D546AE2D5426
    
    This updates the detection rules. Only needed if you do not want to use the update function integrated into Spybot-S&D.
    
    
  • The direct download link (usually remains the same for all updates) is:
    • http://www.spybotupdates.com/updates/files/spybotsd_includes.exe

Method 2:

• Exit Spybot.
• Delete the following folders:
  • C:\Program Files\Spybot - Search & Destroy\Includes
  • C:\Program Files\Spybot - Search & Destroy\Updates
• Start Spybot.
• Go into Update.
• Search for updates.
• Check everything found.
• Download updates.

 

[LDH at FISC]

Thanks for the suggestions - I'll try to talk my lass through that over the phone, but if I can't explain it, I'll have to try it myself when I visit her in 2 weeks time. I'll try Method 1 first, and post an update.

LDH