First post - Extremely Slow PC - Slow too boot
- Thread starter jinxie
- Start date
ken545
Emeritus-Security Expert
Cant help you if you dont help me :red:
This is what I need you to do.
1. What brand of computer is this ?
2. I see Combofix did not install a Recovery Console, did you opt out of this or did Combofix not prompt you to install one ?
3. Use a CD or a Thumb Drive and back up all your pictures and important documents.
4. Do you have your windows CD or the Recovery CD that came with your computer ?
This is what I need you to do.
1. What brand of computer is this ?
2. I see Combofix did not install a Recovery Console, did you opt out of this or did Combofix not prompt you to install one ?
3. Use a CD or a Thumb Drive and back up all your pictures and important documents.
4. Do you have your windows CD or the Recovery CD that came with your computer ?
Missed that.....
1-not sure of brand. A friend of mine built it about 5 yrs ago. Do you need me to find out motherboard/cpu info?
2-I dont recall....I would have followed directions as instructed.
3-Probably need a day or so to do this step
4- No, my friend built the computer and i didnt get any discs or backup copies.
1-not sure of brand. A friend of mine built it about 5 yrs ago. Do you need me to find out motherboard/cpu info?
2-I dont recall....I would have followed directions as instructed.
3-Probably need a day or so to do this step
4- No, my friend built the computer and i didnt get any discs or backup copies.
ken545
Emeritus-Security Expert
This is what I would like you to do, we are sure your Master Boot Record is infected, after you back up all your data, drag Combofix to the trash and download a newly updated copy and run it and post the log.
Download ComboFix from one of these locations:
Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Download ComboFix from one of these locations:
Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop
- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
- See this Link for programs that need to be disabled and instruction on how to disable them.
- Remember to re-enable them when we're done.
- Double click on ComboFix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.