Frustrated with repeated infection NEED HELP

[jeffce]

Ok...sounds good. :bigthumb:

 

[canstopfishing]

ESET scan results

Here is the ESET scan. 24 found.

 

[jeffce]

Hi,

Ok...all but one of the entries are still active while the others are in the ComboFix quarantine and the others are in restore points that will be removed later.
----------

Go to Start >> Run >> type CMD and press Enter and this will open your command prompt. Copy and paste the text in the code box below into the command prompt window and press Enter.

del "C:\HP recovered data\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe"

----------

How is your system running?

 

[canstopfishing]

so far so good

System running well. Have we cleared up all the issues?

Thanks for your help.

 

[jeffce]

Things definitely look better but stick with me...we are almost done.

When you originally ran DDS there should have been a log created named Attach.txt. Could you post that into your next reply please?

 

[canstopfishing]

attach.txt

Here it is. Attach.txt.

Thanks.

 

[jeffce]

Hi,

Thanks.
----------

Please download JavaRa to your desktop and unzip it to its own
folder

• Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
  click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
  Java Runtime Environment (JRE) version for your computer.

----------

Please run a new scan with DDS and then post both of the newly created logs into your next reply.

 

[canstopfishing]

trouble with JRE download

I'm running XP 32bit, and I'm only seeing windows x64 or x86 as options when I go to the java website. I shouldn't download this for x64 should I?

 

[jeffce]

No no...pick the x86 version.

 

[canstopfishing]

JRE download

Windows x86 offline
Windows x86 online
Windows x64

These are the choices I see, not sure which one or none?

 

[jeffce]

This one >> Windows x86 offline

Thanks for asking these questions...I don't want you with the wrong one. :bigthumb:

 

[canstopfishing]

got it dds next

Got it and on to dds.

Thanks man.

 

[canstopfishing]

DDS / having trouble with posting attach coming next

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_30
Run by Customer at 18:29:39 on 2011-12-23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1458 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\TaskSwitchXP\TaskSwitchXP.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\lxcgcoms.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: UIHost=XPize_Logon.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers runtime\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [TaskSwitchXP] c:\program files\taskswitchxp\TaskSwitchXP.exe
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe" -NoStart
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [lxcgmon.exe] "c:\program files\lexmark 2300 series\lxcgmon.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [LXCGCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCGtime.dll,_RunDLLEntry@16
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [TaskSwitchXP] c:\program files\taskswitchxp\TaskSwitchXP.exe
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
mPolicies-system: DisableCAD = 1 (0x1)
dPolicies-explorer: NoSMHelp = 1 (0x1)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 68.115.71.53 68.113.206.10 66.189.0.100
TCP: Interfaces\{3214AEA9-EA8E-464D-A799-898AC30BD94D} : DhcpNameServer = 68.115.71.53 68.113.206.10 66.189.0.100
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\customer\application data\mozilla\firefox\profiles\gjtiigq7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z206&ocid=zdhp&install_date=20111222
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z206&form=ZGAADF&install_date=20111222&q=
FF - prefs.js: browser.search.selectedEngine - Bing
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extentions.y2layers.installId - 15c823d4-f91b-4a8a-be3f-9d7e8c08246a
FF - user.js: extentions.y2layers.defaultEnableAppsList - Buzzdock,BuzzdockTease,DropDownDeals,DropDownDeals,
.
============= SERVICES / DRIVERS ===============
.
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2011-11-27 28552]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R1 MpKslebe654f2;MpKslebe654f2;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{215ed93c-645a-483d-a63b-fff500c70046}\MpKslebe654f2.sys [2011-12-23 29904]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2005-3-8 61440]
S1 MpKsl9608db61;MpKsl9608db61;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{9614342f-6495-4bfb-b11a-759a21ffa7ba}\mpksl9608db61.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{9614342f-6495-4bfb-b11a-759a21ffa7ba}\MpKsl9608db61.sys [?]
S1 MpKsle6849be9;MpKsle6849be9;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{910340c3-0871-4046-b821-53d085c08f6e}\mpksle6849be9.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{910340c3-0871-4046-b821-53d085c08f6e}\MpKsle6849be9.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-3 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-8-3 136176]
.
=============== Created Last 30 ================
.
2011-12-24 00:19:36 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-12-23 21:04:58 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{215ed93c-645a-483d-a63b-fff500c70046}\MpKslebe654f2.sys
2011-12-23 21:04:52 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{215ed93c-645a-483d-a63b-fff500c70046}\offreg.dll
2011-12-23 19:31:24 -------- d-----w- c:\windows\system32\appmgmt
2011-12-23 17:44:37 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{215ed93c-645a-483d-a63b-fff500c70046}\mpengine.dll
2011-12-23 14:28:07 -------- d-----w- c:\program files\ESET
2011-12-22 08:16:37 59904 ----a-w- c:\windows\system32\regsvc.dll
2011-12-22 08:16:37 59904 ----a-w- c:\windows\system32\dllcache\regsvc.dll
2011-12-22 00:43:30 -------- d-sha-r- C:\cmdcons
2011-12-22 00:42:45 98816 ----a-w- c:\windows\sed.exe
2011-12-22 00:42:45 518144 ----a-w- c:\windows\SWREG.exe
2011-12-22 00:42:45 256000 ----a-w- c:\windows\PEV.exe
2011-12-22 00:42:45 208896 ----a-w- c:\windows\MBR.exe
2011-12-19 13:40:57 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-12-19 13:40:57 -------- d-----w- c:\windows\system32\wbem\Repository
2011-12-09 15:33:26 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-12-09 04:00:06 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-12-09 04:00:06 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-12-09 00:42:28 -------- d-----w- c:\program files\Microsoft Security Client
2011-12-09 00:40:51 -------- d--h--w- c:\windows\system32\GroupPolicy
2011-12-03 20:20:00 -------- d-----w- c:\documents and settings\customer\local settings\application data\OLYMPUS
2011-12-03 20:19:20 -------- d-----w- c:\program files\OLYMPUS
2011-11-27 16:16:58 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2011-11-27 16:16:38 -------- d-----w- c:\program files\Panda Security
.
==================== Find3M ====================
.
2011-12-24 00:19:20 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-12-17 15:25:37 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-12-08 22:47:20 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-15 20:29:56 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 17:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 17:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 17:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 18:30:33.68 ===============

 

[canstopfishing]

attach.txt

Here's the attach.txt

 

[jeffce]

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
----------

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)

----------

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:

• Open Internet Explorer
• Click on Tools > Internet Options
• Press Security tab
• Select Internet zone then place check next to Enable Protected Mode if not already done
• Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
• Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

 

[canstopfishing]

Good to go

Thanks very much for your help Jeff. I think we're good. Most of the IE settings were where you told me to put them, I had to change one I think.

I've installed a third party firewall and will work through the other suggestions.

Cheers.

TR

 

[jeffce]

Ok sounds good. I will leave this open for a day or so in case you have any problems.

 

[jeffce]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you are the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.