Google redirecting to "anti-virus" links

graceare · Sep 14, 2009

This is happening to me in Firefox. Earlier today, this first started happening on my mother's computer (but hers is a work computer so someone there is going to look at it). Malwarebytes, Spybot S&D, and Norton scans all came up clean for me. Thanks in advance for your help!

Here's the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:19:48 PM, on 9/13/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy2\TeaTimer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [OEM04Mon.exe] C:\Windows\OEM04Mon.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy2\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save YouTube Video as MP3 - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {700EF03F-A472-4D26-8ACB-300F4D04FD96} (Recovery ActiveX Control Module) - https://www.lojackforlaptops.com/ctmweb/testoc.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {C237A80A-4C55-4C68-BAA9-CBE4408D12B2} (F-Secure Online Scanner 4.0 Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll (file missing)
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9096e4390f6ae) (gupdate1c9096e4390f6ae) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy2\SDWinSec.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 10821 bytes

And here's the Malwarebytes log:
Malwarebytes' Anti-Malware 1.41
Database version: 2792
Windows 6.0.6002 Service Pack 2

9/13/2009 8:57:51 PM
mbam-log-2009-09-13 (20-57-51).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 287059
Time elapsed: 3 hour(s), 38 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Shaba · Sep 16, 2009

Hi graceare

Download gmer.zip and save to your desktop.
alternate download site

Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
When you have done this, disconnect from the Internet and close all running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double-click on Gmer.exe to start the program.
Allow the gmer.sys driver to load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
Click on the Rootkit tab.
Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
Click on the "Scan" and wait for the scan to finish.
Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
Note: If you have any problems, try running GMER in SAFE MODE"

Important! Please do not select the "Show all" checkbox during the scan..

graceare · Sep 16, 2009

gmer keeps crashing at the same point, even in safe mode. The message on the blue screen after it crashed was PFN_LIST_CORRUPT, and the crash happens right after it scanned software\microsoft\windows\currentversion\internet settings\zonemaps\EscDomains\(with a bunch of weird URL addresses after that). I'm pretty sure I followed the directions correctly (C: was the only drive checked, and all the other boxes except "show all" were checked).

Shaba · Sep 16, 2009

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

graceare · Sep 16, 2009

Here's the ComboFix log:

ComboFix 09-09-14.02 - Grace 09/16/2009 16:06.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3069.1973 [GMT -4:00]
Running from: c:\users\Grace\Desktop\ComboFix.exe
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-1400113804-1914402855-3429530994-500
c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500
c:\$recycle.bin\S-1-5-21-2230857508-1053866862-3952508736-500
c:\windows\COUPON~1.OCX
c:\windows\CouponPrinter.ocx
c:\windows\emMON.exe
c:\windows\system32\BSTIEPrintCtl1.dll
c:\windows\system32\oem7.inf

Infected copy of c:\windows\System32\autochk.exe was found and disinfected
Restored copy from - c:\windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.0.6001.18000_none_e1f3ed49c1c122ef\autochk.exe

.
((((((((((((((((((((((((( Files Created from 2009-08-16 to 2009-09-16 )))))))))))))))))))))))))))))))
.

2009-09-16 20:13 . 2009-09-16 20:15 -------- d-----w- c:\users\Grace\AppData\Local\temp
2009-09-16 20:13 . 2009-09-16 20:13 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-09-13 19:34 . 2009-09-10 18:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-13 19:34 . 2009-09-13 19:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-13 19:34 . 2009-09-10 18:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-12 01:46 . 2009-09-12 01:46 -------- d-----w- c:\users\Grace\AppData\Roaming\Amazon
2009-09-12 01:46 . 2009-09-12 01:46 -------- d-----w- c:\program files\Amazon
2009-09-09 22:24 . 2008-04-17 17:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2009-09-09 22:24 . 2009-05-18 18:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-09-09 22:23 . 2009-09-09 22:23 -------- d-----w- c:\program files\iPod
2009-09-09 22:23 . 2009-09-09 22:24 -------- d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-09 22:18 . 2009-09-09 22:19 -------- d-----w- c:\program files\QuickTime
2009-09-09 15:30 . 2009-06-10 11:41 2868224 ----a-w- c:\windows\system32\mf.dll
2009-09-09 15:30 . 2009-07-11 19:01 302592 ----a-w- c:\windows\system32\wlansec.dll
2009-09-09 15:30 . 2009-07-11 19:01 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2009-09-09 15:30 . 2009-07-11 17:03 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2009-09-09 15:30 . 2009-07-11 19:01 513536 ----a-w- c:\windows\system32\wlansvc.dll
2009-09-09 15:30 . 2009-07-11 19:01 65024 ----a-w- c:\windows\system32\wlanapi.dll
2009-09-09 15:29 . 2009-08-14 16:27 904776 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-09-09 15:29 . 2009-08-14 13:48 105984 ----a-w- c:\windows\system32\netiohlp.dll
2009-09-09 15:29 . 2009-08-14 13:49 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-09-09 15:29 . 2009-08-14 13:49 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-09-09 15:29 . 2009-08-14 13:49 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-09-09 15:29 . 2009-08-14 13:49 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-09-09 15:29 . 2009-08-14 13:49 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-09-09 15:29 . 2009-08-14 13:49 10240 ----a-w- c:\windows\system32\finger.exe
2009-09-09 15:29 . 2009-08-14 13:48 30720 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2009-09-09 15:29 . 2009-08-14 13:49 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-09-09 15:29 . 2009-08-14 15:53 17920 ----a-w- c:\windows\system32\netevent.dll
2009-09-02 23:42 . 2009-08-29 00:14 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-09-02 23:42 . 2009-08-29 00:27 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 01:50 . 2009-06-15 14:53 218624 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-28 01:50 . 2009-06-15 14:52 499712 ----a-w- c:\windows\system32\kerberos.dll
2009-08-28 01:50 . 2009-06-15 14:54 175104 ----a-w- c:\windows\system32\wdigest.dll
2009-08-28 01:50 . 2009-06-15 14:53 270848 ----a-w- c:\windows\system32\schannel.dll
2009-08-28 01:50 . 2009-06-15 23:15 439864 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-08-28 01:50 . 2009-06-15 14:53 72704 ----a-w- c:\windows\system32\secur32.dll
2009-08-28 01:50 . 2009-06-15 14:52 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2009-08-28 01:50 . 2009-06-15 12:48 9728 ----a-w- c:\windows\system32\lsass.exe
2009-08-26 07:02 . 2009-06-22 10:09 2048 ----a-w- c:\windows\system32\tzres.dll
2009-08-24 03:43 . 2009-08-24 03:43 -------- d-----w- c:\program files\Coupons
2009-08-23 05:56 . 2009-08-23 05:59 -------- d-----w- c:\users\Grace\Software
2009-08-23 05:36 . 2009-08-23 05:36 -------- d-----w- c:\windows\system32\fringeScreensaver dir
2009-08-23 05:36 . 2009-08-23 05:36 201728 ----a-w- c:\windows\system32\fringeScreensaver.scr
2009-08-23 04:17 . 2009-08-23 04:17 64 ----a-w- c:\users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\dxlqimcw.default\extensions\dvscontextmenuy@dvdvideosoft.com

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-16 20:14 . 2009-06-19 17:01 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2009-09-16 20:14 . 2009-06-19 16:39 51200 ----a-w- c:\windows\system32\rpcnet.dll
2009-09-16 19:53 . 2009-06-19 17:02 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2009-09-14 01:03 . 2009-06-19 16:57 -------- d-----w- c:\program files\ERUNT
2009-09-12 16:41 . 2009-04-26 00:35 -------- d-----w- c:\programdata\Soulseek
2009-09-12 02:00 . 2008-05-10 18:17 -------- d-----w- c:\program files\Spybot - Search & Destroy2
2009-09-11 00:04 . 2009-06-13 20:59 -------- d-----w- c:\users\Grace\AppData\Roaming\ZoomBrowser EX
2009-09-11 00:03 . 2009-06-13 20:51 -------- d-----w- c:\programdata\ZoomBrowser
2009-09-09 23:33 . 2008-04-09 23:33 -------- d-----w- c:\users\Grace\AppData\Roaming\Apple Computer
2009-09-09 22:24 . 2008-04-09 23:33 -------- d-----w- c:\program files\iTunes
2009-09-09 22:23 . 2008-04-09 23:32 -------- d-----w- c:\program files\Common Files\Apple
2009-09-09 15:56 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-09-09 15:56 . 2008-04-11 16:49 -------- d-----w- c:\programdata\Microsoft Help
2009-08-23 05:46 . 2008-04-14 21:18 -------- d-----w- c:\program files\Common Files\DVDVideoSoft
2009-08-20 14:49 . 2009-06-13 04:30 -------- d-----w- c:\program files\Symantec
2009-08-20 14:48 . 2009-06-13 04:30 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-20 14:48 . 2009-06-13 04:30 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-20 14:48 . 2009-06-13 04:30 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-18 19:11 . 2009-06-13 04:30 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2009-08-17 01:10 . 2008-10-03 19:13 27839 ----a-w- c:\programdata\nvModes.dat
2009-08-16 05:40 . 2008-04-05 00:10 -------- d-----w- c:\program files\Google
2009-08-05 00:14 . 2008-04-04 23:58 -------- d-----w- c:\program files\Java
2009-08-03 19:07 . 2009-08-03 19:07 403816 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-08-03 19:07 . 2009-08-03 19:07 322928 ----a-w- c:\windows\system32\OGAAddin.dll
2009-08-03 19:07 . 2009-08-03 19:07 230768 ----a-w- c:\windows\system32\OGAEXEC.exe
2009-07-30 15:41 . 2008-04-05 00:14 -------- d-----w- c:\programdata\CyberLink
2009-07-30 15:40 . 2008-09-12 01:02 -------- d-----w- c:\programdata\NOS
2009-07-30 15:40 . 2009-07-30 03:38 -------- d-----w- c:\program files\NOS
2009-07-25 09:23 . 2009-06-22 17:47 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-07-21 21:52 . 2009-07-29 15:18 915456 ----a-w- c:\windows\system32\wininet.dll
2009-07-21 21:47 . 2009-07-29 15:18 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-07-21 21:47 . 2009-07-29 15:18 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-07-21 20:13 . 2009-07-29 15:18 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-07-17 13:54 . 2009-08-12 21:45 71680 ----a-w- c:\windows\system32\atl.dll
2009-07-15 12:40 . 2009-08-12 21:45 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2009-07-15 12:39 . 2009-08-12 21:45 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-15 12:39 . 2009-08-12 21:45 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-07-15 12:39 . 2009-08-12 21:45 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-06-19 16:37 . 2007-06-12 17:02 51200 ----a-w- c:\windows\system32\rpcnet.exe
2009-06-19 04:12 . 2009-06-19 04:12 0 ----a-w- C:\ntuser.dat
2008-01-08 02:47 . 2008-04-09 23:26 300400 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2008-12-11 16:31 . 2008-04-05 00:01 76 --sh--r- c:\windows\CT4CET.bin
2008-04-05 07:42 . 2008-04-05 07:28 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2007-04-17 04:13 721408 ----a-w- c:\program files\Fingerprint Reader Suite\farchns.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2007-04-17 04:13 721408 ----a-w- c:\program files\Fingerprint Reader Suite\farchns.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"CTSyncU.exe"="c:\program files\Creative\Sync Manager Unicode\CTSyncU.exe" [2007-07-17 868352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-01-18 17920]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-05-10 857648]
"OEM04Mon.exe"="c:\windows\OEM04Mon.exe" [2007-12-03 36864]
"VolPanel"="c:\program files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" [2006-11-27 180224]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-12 3444736]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-09-11 67488]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-09-04 13552160]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-09-04 92704]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2008-09-04 96800]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-13 405504]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-7-20 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableCAD"= 1 (0x1)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):ec,3b,95,bf,d7,f2,c9,01

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{57119079-79B4-4946-B6B3-74D62E8C699B}"= Disabled:UDP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{2A388F7F-97EB-430A-A558-3AADF90A6998}"= Disabled:TCP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{B2170494-300A-47D8-B580-7B59C416D47C}"= c:\program files\Dell\MediaDirect\MediaDirect.exe

ell MediaDirect
"{F2C5D97E-A62F-4013-A9DB-D2FD579417C6}"= c:\program files\Dell\MediaDirect\PCMService.exe:CyberLink PowerCinema Resident Program
"{0E13F631-30B2-45D1-9A96-8E4101A0DC8D}"= c:\program files\Dell\MediaDirect\Kernel\DMP\CLBrowserEngine.exe:Cyberlink Media Server Browser Engine
"{42AF2B07-2CD3-4D41-BCC2-AE4D1E2927D1}"= c:\program files\Dell\MediaDirect\Kernel\DMS\CLMSService.exe:CyberLink Media Server
"{F0E5A24B-9014-478E-AA2E-F5576753A3C5}"= UDP:c:\program files\Cisco Systems\Clean Access Agent\CCAAgent.exe:Clean Access Agent
"{D675E917-0FBB-47BF-9523-CD2A237F6379}"= TCP:c:\program files\Cisco Systems\Clean Access Agent\CCAAgent.exe:Clean Access Agent
"{6F43F14A-03C1-46B0-92A7-B966B5FDF08C}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{A37EA0D5-1289-470C-9D89-970B2B7A35E9}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{FBF221DD-DC79-4771-9061-7C2A6CBAF4AB}"= UDP:c:\program files\DNA\btdna.exe

NA
"{7F944761-ABE3-42B6-BA93-554388B85230}"= TCP:c:\program files\DNA\btdna.exe

NA
"{7BB8CC2E-1799-4DC2-9910-864F64573B68}"= UDP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent
"{13565A6F-F60F-4A1E-AD20-40F36CD6B4C7}"= TCP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent
"{93C9FDFD-CE1D-41F1-BA02-056D9C7DD331}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook
"{A07CC193-F7D5-4C3A-96BC-1623FE0D611A}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{3E58A078-FC50-40C9-A867-B09560DF5C76}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{58C20915-2852-48DA-9A2E-F81B8ADBCD14}"= UDP:c:\program files\DNA\btdna.exe

NA
"{8FA2AE6F-C70E-427C-A71E-F0C983C78BD6}"= TCP:c:\program files\DNA\btdna.exe

NA
"{441A60D4-708C-4492-B724-EA4984F399FA}"= UDP:c:\program files\DNA\btdna.exe

NA (TCP-In)
"{D84AC033-DFEB-4399-8770-A7B61255AEF0}"= TCP:c:\program files\DNA\btdna.exe

NA (UDP-In)
"{9BE28201-9C9D-4D42-AC04-3F6E7A6658B8}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{FB0DD24F-D2FA-40BD-AF31-7355F5541CFB}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{2B999744-B9DB-4297-AADC-05F49F5F772F}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{B8C3F6B4-3588-4785-AC60-E8C3823A9398}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Program Files\\BitTorrent\\bittorrent.exe"= c:\program files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent

R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\NIS\1007020.00B\SymEFA.sys [9/8/2009 7:55 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\NIS\1007020.00B\BHDrvx86.sys [9/8/2009 7:55 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\NIS\1007020.00B\cchpx86.sys [9/8/2009 7:55 PM 482432]
R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090910.003\IDSvix86.sys [9/10/2009 4:22 PM 293424]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [9/11/2007 1:45 AM 124832]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\AEstSrv.exe [4/4/2008 7:48 PM 73728]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [9/8/2009 7:55 PM 117640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy2\SDWinSec.exe [5/10/2008 2:17 PM 1153368]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\System32\drivers\b57nd60x.sys [4/5/2008 3:42 AM 179712]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/26/2009 4:00 AM 102448]
R3 OEM04Vfx;Creative Camera OEM004 Video VFX Driver;c:\windows\System32\drivers\OEM04Vfx.sys [4/5/2008 3:42 AM 7424]
R3 OEM04Vid;Creative Camera OEM004 Driver;c:\windows\System32\drivers\OEM04Vid.sys [4/5/2008 3:42 AM 234720]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\NIS\1007020.00B\symndisv.sys [9/8/2009 7:55 PM 48688]
S2 gupdate1c9096e4390f6ae;Google Update Service (gupdate1c9096e4390f6ae);"c:\program files\Google\Update\GoogleUpdate.exe" /svc --> c:\program files\Google\Update\GoogleUpdate.exe [?]
S3 AngelUsb;Angel USB MPEG Device;c:\windows\System32\drivers\AngelUsb.sys [11/2/2006 6:25 AM 392320]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080405
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Copy to Semagic - c:\program files\Semagic\copy.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Save YouTube Video as MP3 - c:\program files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
IE: Semagic - c:\program files\Semagic\link.htm
FF - ProfilePath - c:\users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\dxlqimcw.default\
FF - prefs.js: browser.startup.homepage - hxxp://commondreams.org/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?btnI=I%27m+Feeling+Lucky&q=
FF - component: c:\program files\Common Files\DVDVideoSoft\Dll\FFContextMenuY\components\FFContextMenu.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
FF - plugin: c:\users\Grace\AppData\Roaming\Move Networks\plugins\npqmp071500000347.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - Creative ZENcast v2.01.01);user_pref(general.useragent.extra.zencast, .
- - - - ORPHANS REMOVED - - - -

Notify-GoToAssist - c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
Notify-psfus - c:\windows\system32\psqlpwd.dll
AddRemove-Creative OEM004 - c:\windows\CtDrvIns.exe -uninstall -script OEM004.uns -plugin OEM04Pin.dll -pluginres OEM04Pin.crl

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-16 16:15
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(3312)
c:\program files\Fingerprint Reader Suite\farchns.dll
c:\program files\Fingerprint Reader Suite\infra.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\nvvsvc.exe
c:\windows\System32\audiodg.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\BCMWLTRY.EXE
c:\windows\System32\wlanext.exe
c:\program files\Fingerprint Reader Suite\upeksvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\windows\System32\rpcnet.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\System32\stacsv.exe
c:\windows\System32\dllhost.exe
c:\windows\ehome\ehsched.exe
c:\windows\ehome\ehrecvr.exe
.
**************************************************************************
.
Completion time: 2009-09-16 16:23 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-16 20:23

Pre-Run: 107,564,187,648 bytes free
Post-Run: 107,304,751,104 bytes free

298 --- E O F --- 2009-09-09 16:13

graceare · Sep 16, 2009

and here's the fresh HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:34 PM, on 9/16/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [OEM04Mon.exe] C:\Windows\OEM04Mon.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save YouTube Video as MP3 - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {700EF03F-A472-4D26-8ACB-300F4D04FD96} (Recovery ActiveX Control Module) - https://www.lojackforlaptops.com/ctmweb/testoc.cab
O16 - DPF: {C237A80A-4C55-4C68-BAA9-CBE4408D12B2} (F-Secure Online Scanner 4.0 Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9096e4390f6ae) (gupdate1c9096e4390f6ae) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy2\SDWinSec.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 9087 bytes

Shaba · Sep 17, 2009

To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

graceare · Sep 17, 2009

uninstall_list

here's the uninstall list:

2007 Microsoft Office system
AC3Filter (remove only)
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 6.0
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0 Templates
Adobe Premiere Elements 4.0 Templates
Adobe Reader 9.1.3
Advanced Audio FX Engine
Advanced Video FX Engine
Amazon MP3 Downloader 1.0.5
Any Video Converter 2.6.3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
AviSynth 2.5
Bonjour
Broadcom Management Programs
Browser Address Error Redirector
Canon G.726 WMP-Decoder
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Computrace
Consumer Complete Care Services Agreement
Coupon Printer for Windows
Creative MediaSource 5
CutePDF Writer 2.7
Debut Video Recorder
Dell DataSafe Online
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card
DivX Codec
DivX Converter
DivX Plus DirectShow Filters
DivX Web Player
eBook Library by Sony
ERUNT 1.1j
ExtractNow
Fingerprint Reader Suite 5.6
Free Video to Mp3 Converter version 3.2
Free YouTube to Mp3 Converter version 3.2
fringeScreensaver
Google Gears
Google Update Helper
GoToAssist 8.0.0.514
GSpot Codec Information Appliance
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
IrfanView (remove only)
iTunes
Java(TM) 6 Update 15
Java(TM) SE Runtime Environment 6
Last.fm 1.5.4.24567
LG USB Modem driver
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
ljArchive
Malwarebytes' Anti-Malware
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.5.3)
Music, Photos & Videos Launcher
Norton Internet Security
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OutlookAddinSetup
Picasa 3
Product Documentation Launcher
QualxServ Service Agreement
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Semagic (remove only)
SigmaTel Audio
SoulSeek 157 NS 13e
Sound Blaster Audigy ADVANCED MB
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
TBS WMP Plug-in
The Extractor
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb973514)
User's Guides
VC80CRTRedist - 8.0.50727.762
VideoLAN VLC media player 0.8.6f
VobSub v2.23 (Remove Only)
Windows Driver Package - Sony Corporation (PRSUSB) USB (08/08/2006 1.0.03.08080)
Windows Media Player Firefox Plugin
Xvid 1.1.3 final uninstall

Shaba · Sep 17, 2009

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

BitTorrent DNA

I'd like you to read the this thread.

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

Please run a new uninstall list scan when finished and post the log back here.

graceare · Sep 17, 2009

Here's the new list, I also uninstalled this coupon printer thing I only used once that ComboFix removed part of

2007 Microsoft Office system
AC3Filter (remove only)
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 6.0
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0 Templates
Adobe Premiere Elements 4.0 Templates
Adobe Reader 9.1.3
Advanced Audio FX Engine
Advanced Video FX Engine
Amazon MP3 Downloader 1.0.5
Any Video Converter 2.6.3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
AviSynth 2.5
Bonjour
Broadcom Management Programs
Browser Address Error Redirector
Canon G.726 WMP-Decoder
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Computrace
Consumer Complete Care Services Agreement
Creative MediaSource 5
CutePDF Writer 2.7
Debut Video Recorder
Dell DataSafe Online
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card
DivX Codec
DivX Converter
DivX Plus DirectShow Filters
DivX Web Player
eBook Library by Sony
ERUNT 1.1j
ExtractNow
Fingerprint Reader Suite 5.6
Free Video to Mp3 Converter version 3.2
Free YouTube to Mp3 Converter version 3.2
fringeScreensaver
Google Gears
Google Update Helper
GoToAssist 8.0.0.514
GSpot Codec Information Appliance
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
IrfanView (remove only)
iTunes
Java(TM) 6 Update 15
Java(TM) SE Runtime Environment 6
Last.fm 1.5.4.24567
LG USB Modem driver
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
ljArchive
Malwarebytes' Anti-Malware
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.5.3)
Music, Photos & Videos Launcher
Norton Internet Security
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OutlookAddinSetup
Picasa 3
Product Documentation Launcher
QualxServ Service Agreement
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Semagic (remove only)
SigmaTel Audio
Sound Blaster Audigy ADVANCED MB
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
TBS WMP Plug-in
The Extractor
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb973514)
User's Guides
VC80CRTRedist - 8.0.50727.762
VideoLAN VLC media player 0.8.6f
VobSub v2.23 (Remove Only)
Windows Driver Package - Sony Corporation (PRSUSB) USB (08/08/2006 1.0.03.08080)
Windows Media Player Firefox Plugin
Xvid 1.1.3 final uninstall

Shaba · Sep 17, 2009

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

graceare · Sep 17, 2009

Kaspersky report

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, September 17, 2009
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, September 17, 2009 19:05:19
Records in database: 2845411
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 181242
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 02:52:30

No threats found. Scanned area is clean.

Selected area has been scanned.

graceare · Sep 17, 2009

HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:26:24 PM, on 9/17/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\OEM04Mon.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre1.6.0\bin\java.exe
C:\Windows\explorer.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [OEM04Mon.exe] C:\Windows\OEM04Mon.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save YouTube Video as MP3 - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {700EF03F-A472-4D26-8ACB-300F4D04FD96} (Recovery ActiveX Control Module) - https://www.lojackforlaptops.com/ctmweb/testoc.cab
O16 - DPF: {C237A80A-4C55-4C68-BAA9-CBE4408D12B2} (F-Secure Online Scanner 4.0 Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9096e4390f6ae) (gupdate1c9096e4390f6ae) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy2\SDWinSec.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 9795 bytes

Shaba · Sep 18, 2009

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Free support.
2) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows.

You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.

After that, please post back a fresh HijackThis log and tell me if you have any issues left?

graceare · Sep 18, 2009

I have Norton Internet Security--I had disabled it while the Kaspersky scan ran because the program said to do so, so maybe I hadn't re-enabled when I made the HijackThis log--should I make a fresh log and post it and see if it shows up then?

graceare · Sep 18, 2009

Here's the fresh HijackThis log. I haven't noticed any issues, but I've also been wary when using the internet so I'm not sure if anything I've done would trigger the problem there again. But everything else seems to still be running alright and I have used Google several times without any redirecting.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:08:07 AM, on 9/18/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\OEM04Mon.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [OEM04Mon.exe] C:\Windows\OEM04Mon.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save YouTube Video as MP3 - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {700EF03F-A472-4D26-8ACB-300F4D04FD96} (Recovery ActiveX Control Module) - https://www.lojackforlaptops.com/ctmweb/testoc.cab
O16 - DPF: {C237A80A-4C55-4C68-BAA9-CBE4408D12B2} (F-Secure Online Scanner 4.0 Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9096e4390f6ae) (gupdate1c9096e4390f6ae) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy2\SDWinSec.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 9613 bytes

Shaba · Sep 18, 2009

OK test a bit and post back and I will give you final instructions

graceare · Sep 22, 2009

It still seems to be working fine, and nothing suspicious has appeared, so please let me know what your final instructions are, and thanks for the help!

Shaba · Sep 22, 2009

Good

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide

Malwarebytes' Anti-Malware Scanning Guide
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:

Shaba · Sep 27, 2009

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Google redirecting to "anti-virus" links

New member

Security Expert: Emeritus

New member

Security Expert: Emeritus

New member

New member

Security Expert: Emeritus

New member

Security Expert: Emeritus

New member

Security Expert: Emeritus

New member

New member

Security Expert: Emeritus

New member

New member

Security Expert: Emeritus

New member

Security Expert: Emeritus

Security Expert: Emeritus