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kandk

New member
I am having a hard time with removing a browser hijacker. I do not have pop ups but do have a problem with redirecting. I have ran adaware, spybot, ccleaner, and norton.

Here is my hijackthis log.

Any help would be very much appreciated. Thank you. My husband says we could back up the computer but Id rather fix the problem.

Logfile of HijackThis v1.99.1
Scan saved at 10:14:01 PM, on 5/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\cyb2k.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\DOCUME~1\Kevin\LOCALS~1\Temp\clclean.0001
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\Documents and Settings\Kevin\Local Settings\Temporary Internet

Files\Content.IE5\H109WSBR\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

https://login.yahoo.com/config/mail?.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL =

www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2061028
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no

file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program

Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} -

C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -

C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program

Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} -

C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} -

C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe

/uninstall
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec

Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [C2K] C:\WINDOWS\cyb2k.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

(file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} -

C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -

{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program

Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent

6.6) -

http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/h

cImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

http://by115fd.bay115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site

.cab?1177422400169
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/x

scan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) -

http://download.shockwave.com/pub/otoy/OTOYAX.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -

http://playgames.comcast.net/online2/zuma/popcaploader_v5.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file

missing)
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program

Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel

Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec

Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner -

C:\WINDOWS\system32\PSIService.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
 
Welcome to Safer Networking, if you still need help and are not receiving it elsewhere, it appears you have missed some important instructions our administrator has posted at the top of the forum, especially this: "BEFORE you POST" Mandatory Steps Before Requesting Assistance http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please read and follow all instructions and post all required logs or reports, anything less will slow your process.
Use "Post Reply" to post the information in the instructions and stay in the same topic.

Please read and follow the direction and post a log that is not formatted. Provide more information also, exactly where are you being redirected to? I will be glad to take a look.

Thanks
 
I may have replied to this twice, if so please delete one. Thank you and sorry.

It seems to be all search engines. It redirects me to many different sites, here are a couple....btcar, stopzilla and toseekA.

I checked for updates with spybot and ran that in safe mode.


Here are my results from the eTrust Antivirus Web scanner. I did not delete the infected files.

Scan Results: 95430 files scanned. 2 viruses were detected.
File Infection Status Path
A0019503.exe Win32/Moiling!generic infected C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP156\
A0019504.exe Win32/Moiling!generic infected C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP156\


Logfile of HijackThis v1.99.1
Scan saved at 9:45:03 AM, on 5/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\DOCUME~1\Kevin\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/mail?.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2061028
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [C2K] C:\WINDOWS\cyb2k.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by115fd.bay115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177422400169
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://download.shockwave.com/pub/otoy/OTOYAX.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://playgames.comcast.net/online2/zuma/popcaploader_v5.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

I hope this is in the correct format.

Thank you.
 
Thanks for returning your information and the unformatted log. First let me say the items in the etrust scan are in your System Restore files, which we will purge before we are done. Just do not use System Restore or they would get back on your computer.

Logfile of HijackThis v1.99.1 Scan saved at 9:45:03 AM, on 5/17/2007

You know you have this item onboard...correct?
C:\WINDOWS\system32\PSIService.exe <<< http://www.castlecops.com/o23list-2432.html
http://www.bleepingcomputer.com/startups/PSIService.exe-16772.html

I see some junk that I believe should go and an out of date Java program that is dangerous, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Update Java and then uninstall all old versions in Add Remove Programs.

I just do not see anything that should be causing your issues. It is possible we are dealing with a rootkit infection, so we will do a little searching and see what we find.

1) Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

2) Please download F-Secure BlackLight Beta:
https://europe.f-secure.com/exclude/blacklight/index.shtml

Save it to its own folder in the Desktop
Double-click blbeta.exe to run the program
Click : Scan
A list of all items found is created

The list is in the BlackLight folder on the Desktop, and named fsbl.xxxxxxx.log (xxxxxxx are numbers).

Please provide the log created by BlackLight in your next reply.

3) Follow the directions in this link to download, install, update ad run AVG Anti-Spyware. Make sure you delete or at least quarantine anything it finds and save that scan report.
http://forums.security-central.us/showthread.php?t=3165

Restart the computer and post the uninstall list, the report from the BlackLight scan and the report from the AVG Anti-Spyware scan.

Thanks
 
Hello again. Can or should I get rid of the bleepingcomputer and the castlecops that was found in the hijackthis log? I was not aware they were there.


I did get the lastest version of Java. Heres the uninstall list from Hijackthis:

Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
AFPL Ghostscript Fonts
Alchemy Deluxe
Andrea VoiceCenter
AudibleManager
Blackhawk Striker 2
Blues Clues School
Bookworm Adventures
Bookworm Deluxe
BookWorm Deluxe 1.03
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
CCleaner (remove only)
Cinderella's Dollhouse
Comcast High-Speed Internet Install Wizard
Comcast Rhapsody
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Conquer 2.0
Creative Audio Pack
Creative MediaSource
Creative MediaSource 5
Creative MuVo NX-TX
Creative System Information
Curious George Reading and Phonics
DeductionPro 2006
Dell CinePlayer
Dell Driver Reset Tool
Dell Game Console
Dell Support 3.2
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
Dsc Pro
EducateU
ESPNMotion
Games, Music, & Photos Launcher
GemMaster Mystic
Google Earth
Google SketchUp
HESItest CD
High Definition Audio Driver Package - KB835221
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Intel(R) Matrix Storage Manager
Jewel Logic
Jewel Quest 2 (remove only)
JumpStart Numbers
JumpStart Preschool 2001
Karu
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)
MCU
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Press Interactive Training
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
Microsoft Works 2000
Microsoft Works 2000 Setup Launcher
Modem Helper
Morpheus 5.3 (remove only)
Morpheus Toolbar
Mosby's Comprehensive Review of Nursing for the NCLEX-RN®, 18th Edition
Mosby's Medical Encyclopedia
MSXML 4.0 SP2 (KB927978)
MuVo Driver
NetWaiting
Norton AntiVirus 2003
NVIDIA Drivers
OTOY
Otto
Pdf995
PdfEdit995
PerformanceTest v6.0
PSP Video Express(remove only)
QuickTime
RealPlayer Basic
Rhapsody Player Engine
Risk II
Roxio DLA
Roxio Express Labeler
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SearchAssist
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Sonic Activation Module
Sonic Advanced Decoder
Sonic Encoders
Sonic Update Manager
Sound Blaster ADVANCED MB Drivers
Sound Blaster Audigy ADVANCED MB
Sound Blaster Audigy ADVANCED MB Product Registration
SpongeBob SquarePants® Operation Krabby Patty
Spybot - Search & Destroy 1.4
TaxCut Premium 2006
Test Smart
Thief:The Dark Project
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
Viewpoint Media Player
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Winmail Reader 0.2
Word in Works Suite add-in
Worms Armageddon
Yahoo! Messenger


Here is the Backlight log:

05/17/07 19:55:34 [Info]: BlackLight Engine 1.0.61 initialized
05/17/07 19:55:34 [Info]: OS: 5.1 build 2600 (Service Pack 2)
05/17/07 19:55:34 [Note]: 7019 4
05/17/07 19:55:34 [Note]: 7005 0
05/17/07 19:55:46 [Note]: 7006 0
05/17/07 19:55:46 [Note]: 7011 1992
05/17/07 19:55:46 [Note]: 7026 0
05/17/07 19:55:46 [Note]: 7026 0
05/17/07 19:55:51 [Note]: FSRAW library version 1.7.1021
05/17/07 20:02:15 [Info]: Hidden file: c:\WINDOWS\system32\kdeku.exe
05/17/07 20:02:15 [Note]: 7002 32
05/17/07 20:02:15 [Note]: 7003 1
05/17/07 20:02:15 [Note]: 10002 1
05/17/07 20:03:43 [Note]: 2000 1012
05/17/07 20:07:41 [Note]: 7007 0

Here is the AVG Antispyware report:


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:06:10 PM 5/17/2007

+ Scan result:

C:\Documents and Settings\Caleb\Desktop\sinstaller2.exe -> Adware.Comet : Cleaned.
HKU\S-1-5-21-60799019-2500792242-1645178983-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1A29A79A-B9C8-44A9-BEDF-7FADDE3CF33F} -> Adware.Generic : Cleaned.
HKU\S-1-5-21-60799019-2500792242-1645178983-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{274C0420-EBE0-4F1D-B473-EDD1AA9B85DD} -> Adware.Generic : Cleaned.
HKU\S-1-5-21-60799019-2500792242-1645178983-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{84938242-5C5B-4A55-B6B9-A1507543B418} -> Adware.Generic : Cleaned.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP156\A0019494.ini -> Adware.Qworke : Cleaned.
C:\Downloads\ChuzzleSetup-dm[1].exe -> Adware.Trymedia : Cleaned.
C:\Downloads\JewelQuest2Setup-dm[1].exe -> Adware.Trymedia : Cleaned.
C:\Downloads\RiskIISetup-dm[1].exe -> Adware.Trymedia : Cleaned.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP156\A0019499.dll -> Downloader.Zlob.asv : Cleaned.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP156\A0019503.exe -> Downloader.Zlob.bov : Cleaned.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP156\A0019504.exe -> Downloader.Zlob.bov : Cleaned.
C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : Cleaned.
C:\Documents and Settings\Caleb\Cookies\caleb@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Caleb\Cookies\caleb@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@cdn.euroclick[1].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Caleb\Cookies\caleb@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Caleb\Cookies\caleb@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@anad.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@anat.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Kevin\Cookies\kevin@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Caleb\Cookies\caleb@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Caleb\Local Settings\Temp\laf40.tmp -> Trojan.Renos.nak : Cleaned.
C:\Documents and Settings\Caleb\Local Settings\Temp\laf51.tmp -> Trojan.Renos.nak : Cleaned.

::Report end

Thanks!!!
 
Hello again. Can or should I get rid of the bleepingcomputer and the castlecops that was found in the hijackthis log? I was not aware they were there
Click to expand...
Those are just links to information about this junk:
C:\WINDOWS\system32\PSIService.exe
Here is the Google on the junk:
http://www.google.com/search?hl=en&q=PSIService.exe+&btnG=Google+Search
Understand that the item was installed on purpose because someone installed another program without reading the EULA agreement. I provided you with information to help decide if you want it on your computer, but I can't make the decision for you.


You have a hidden rookit infection, review this tutorial so you will know what you are doing.
http://www.bleepingcomputer.com/tutorials/tutorial124.html
This is the bad file you need to clean: c:\WINDOWS\system32\kdeku.exe

Post a new HJT log and let me know about any malware problems at that point.

Thanks
 
I think its fixed!!! YEA!!! Thank you. Here is the latest hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 12:48:34 PM, on 5/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\DOCUME~1\Kevin\LOCALS~1\Temp\clclean.0001
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/mail?.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2061028
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [C2K] C:\WINDOWS\cyb2k.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by115fd.bay115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177422400169
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://download.shockwave.com/pub/otoy/OTOYAX.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://playgames.comcast.net/online2/zuma/popcaploader_v5.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
 
Thanks for the feedback and returning the information, here is some information about this aol junk:
Viewpoint Media PlayerFor your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546

Let do a little cleaning:

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(first two are damamged and not working right if at all, dowload them again if you use them)

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
(next two are optional removal)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://playgames.comcast.net/online2...ploader_v5.cab
http://www.castlecops.com/atxlist-747.html <<< see this

Close all programs but HJT and all browser windows, then click on "Fix Checked"

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

run cleanmgr
http://spyware-free.us/tutorials/cleanmgr/

If you are back to normal, then I would say you are good to go:bigthumb:

AVG Anti-Spyware is a good program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
Thanks alot again. I cleaned out my system and took care of all the unnecessary "junk". I will recommend this site to anyone I know with computer problems (which is almost everyone I think).

All is working well so I guess this issue is closed. (I hope)
 
Glad we could help, as the problem appears to be resolved this topic has been archived. :)

If you need it re-opened, please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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