Having trouble checking for problems

Shukes

New member
Hi,

Having trouble running the scan, every time i click on search for problems I get an error message saying ' I need to install detection updates first' the problem is I have already clicked on update and downloaded all the files so when I click it now it just says no new files avaliable. Any ideas what I could do next?
 
You can download and install the detection updates manually as follows:

However, to make sure that the update process is working properly for the future, maybe it is best if you do uninstall and reinstall.

  • Uninstall Spybot-S&D 1.4:
    • Go to Windows > Control panel > Add or Remove Programs > Locate "Spybot – Search & Destroy 1.4" > Remove.
    • Using Windows explorer, verified that the following folder has been delete. If not, delete it:
      • C:\Program Files\Spybot - Search & Destroy
    • Make sure that all the registry entries that Spybot-S&D added during installation are removed, there is a .reg file available on the safer-networking.org WEB site that can do that. See the following article:
    • Delete the Configuration.ini file
      • The Configuration.ini file is stored in one of the following folders:
        • Windows 95 or 98:
          C:\Windows\Application Data\Spybot - Search & Destroy
        • Windows ME:
          C:\Windows\All Users\Application Data\Spybot - Search & Destroy
        • Windows NT, 2000 or XP:
          C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
  • Reinstall Spybot-S&D 1.4:
    • Execute the spybotsd14.exe installation program again.
    • Do not change the default installation path of:
      • C:\Program Files\Spybot - Search & Destroy
    • If you did not update during the installation, make sure that you update before running a scan, as follows:
      • Go into Spybot > Update
      • Click "Search for Updates"
      • Check everything found
      • Click "Download Updates"
 
Thanks for that,

Downloaded the detection files and once I installed those then the scan worked fine.

Think I will re-install now just to be on the safe side.
 
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