Help Help Help!!!!!!

krg74

New member
"System Error" Your computer was infected by unknown trojan. Click OK to download antispyware program. (recommended).

I keep getting this message everytime i go to a web page or try to use the web page i am on. I notice it pops up more when i am trying to use a security site. I have tried spybot and have norton antivirus running. I have deleted to trojans but this message keeps coming up. Please help. PS i am very computer dumb, so please have patience with me. thanks krg74
 
Hello krg74

Welcome to Safer Networking.

Please read Before YouPost
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.


Download Trendmicros Hijackthis to your desktop.
Double click it to install
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
 
Back
Top