Help! I can't get rid of this!!!

[dmack410]

Hi there.

I work for a non-profit organization and one of our computers started showing this screen:

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan.Vundo
File: C:\WINDOWS\Registration\vddafx.dll
Location: C:\WINDOWS\Registration
Computer: MARIA
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Thursday, February 15, 2007 2:28:22 PM

I've tried using Spybot and Ad-Aware but nothing has worked. I even tried VundoFix and it didn't work.

Anyway, here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:19:55 PM, on 2/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Palm Desktop\HOTSYNC.EXE
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {40B3380A-C323-4A2A-9D73-3739B8ACD680} - C:\WINDOWS\Registration\vddafx.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm Desktop\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJ
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120780545484
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = avenues.sunsetyouthservices.org
O17 - HKLM\Software\..\Telephony: DomainName = avenues.sunsetyouthservices.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = avenues.sunsetyouthservices.org
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: vddafx - C:\WINDOWS\Registration\vddafx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

 

[dmack410]

My Panda Online Scan Log

My Panda Online Scan log didn't fit so here it is:


Incident Status Location

Spyware:spyware/virtumonde Not disinfected Windows Registry
Potentially unwanted tool:application/mywebsearch Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Search\
Potentially unwanted tool:application/funweb Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Al\Cookies\al@atwola[2].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Al\Cookies\al@burstnet[2].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Al\Cookies\al@errorsafe[1].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Al\Cookies\al@stats1.reliablestats[2].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\DMACK\Cookies\dmack@burstnet[1].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\DMACK\Cookies\dmack@www.burstbeacon[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Maria\Cookies\maria@atwola[1].txt
Spyware:Cookie/Azjmp Not disinfected C:\Documents and Settings\Maria\Cookies\maria@azjmp[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Maria\Cookies\maria@belnk[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Maria\Cookies\maria@burstnet[2].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Maria\Cookies\maria@cgi-bin[2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Maria\Cookies\maria@com[1].txt
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\Maria\Cookies\maria@ct.360i[1].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Maria\Cookies\maria@did-it[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Maria\Cookies\maria@dist.belnk[2].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Maria\Cookies\maria@drivecleaner[2].txt
Spyware:Cookie/Screensavers Not disinfected C:\Documents and Settings\Maria\Cookies\maria@i.screensavers[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Maria\Cookies\maria@realmedia[2].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Maria\Cookies\maria@server.iad.liveperson[1].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Maria\Cookies\maria@server.iad.liveperson[2].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Maria\Cookies\maria@stats.drivecleaner[1].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Maria\Cookies\maria@target[2].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Maria\Cookies\maria@trafficmp[2].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Maria\Cookies\maria@winantivirus[2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Maria\Cookies\maria@www.burstbeacon[1].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Maria\Cookies\maria@www.drivecleaner[2].txt
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Maria\Cookies\maria@www.myaffiliateprogram[2].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Maria\Cookies\maria@www1.addfreestats[2].txt
Spyware:Cookie/Buydomains Not disinfected C:\Documents and Settings\Maria\Cookies\maria@www47.buydomains[1].txt
Spyware:Cookie/Seeq Not disinfected C:\Documents and Settings\Maria\Cookies\maria@www48.seeq[1].txt
Virus:W32/Mydoom.AQ.worm Disinfected Archive Folders\Sent Items\FW: error\ckaj.zip[ckaj.txt .pif]
Virus:W32/Nurech.B.worm Disinfected Personal Folders\Deleted Items\Send Love On Valentines\Postcard.exe
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@atwola[1].txt
Spyware:Cookie/Azjmp Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@azjmp[2].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@errorsafe[2].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@stats1.reliablestats[2].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@winantivirus[1].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@www.errorsafe[1].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Maria\Local Settings\Temp\Cookies\maria@www.winantivirus[1].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\patrick\Cookies\patrick@banner[1].txt
Spyware:Cookie/WinFixer Not disinfected C:\Documents and Settings\sam\Cookies\sam@winfixer[2].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\toni\Cookies\toni@winantivirus[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\vicky\Cookies\vicky@atwola[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\vicky\Cookies\vicky@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\vicky\Cookies\vicky@dist.belnk[2].txt
Potentially unwanted tool:Application/VSToolbar Not disinfected C:\VundoFix Backups\sjqurnxu.exe.bad
Potentially unwanted tool:Application/VSToolbar Not disinfected C:\WINDOWS\system32\afwbqpoh.exe
Any help will be greatly appreciated. Thanks.

 

[dmack410]

More Info

BTW, I should let everyone know that when the virus first started showing up it listed Bloodhound.Packed.10 but now, it's showing whatever I posted. I'm not sure what that means because I'm a novice at all of this but any help will be greatly appreciated.

Thanks.

 

[Mr_JAk3]

HI dmack410 and welcome to the Forums

You're infected.

At first you need to disable a few realtime protections. These may interfere with our cleaning process.
We'll enable these when you're clean...

Disable Spybot S&D Teatimer.

• Run Spybot-S&D in Advanced Mode
• If it is not already set to do this, go to the Mode menu select "Advanced Mode"
• On the left hand side, click on Tools
• Then click on the Resident icon in the list
• Uncheck "Resident TeaTimer" and OK any prompts.
• Restart your computer

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

 

[dmack410]

Still No Go!!!

Thanks a lot for replying Mr_JAk3. I really didn't know what else to do.

Anyway, I did what you told me to do but when I ran VundoFix, it came up with an Error 75: Path/File error. It loaded up again upon reboot and I scanned for Vundo again, and when it asked me if I want to remove the files, I clicked "Yes" again and still got the same error.

Here's my VundoFix.txt log (it probably includes logs from last week when I tried the program - it gave me the same error then too):


VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:25:47 PM 2/14/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak2
C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini2
C:\WINDOWS\Registration\xfaddv.tmp
C:\WINDOWS\system32\fxxqbufk.dll
C:\WINDOWS\system32\sjqurnxu.exe
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak2
C:\WINDOWS\Registration\xfaddv.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini2
C:\WINDOWS\Registration\xfaddv.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.tmp
C:\WINDOWS\Registration\xfaddv.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\sjqurnxu.exe
C:\WINDOWS\system32\sjqurnxu.exe Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:50:40 PM 2/14/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\system32\fxxqbufk.dll
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:34:39 PM 2/20/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:48:40 PM 2/20/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

 

[dmack410]

HijackThis Log

Hi Mr_JAk3,

Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:08:12 PM, on 2/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Palm Desktop\HOTSYNC.EXE
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6855524E-EBC8-4FE6-A324-52D475DD7851} - C:\WINDOWS\Registration\vddafx.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm Desktop\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJ
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120780545484
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = avenues.sunsetyouthservices.org
O17 - HKLM\Software\..\Telephony: DomainName = avenues.sunsetyouthservices.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = avenues.sunsetyouthservices.org
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: vddafx - C:\WINDOWS\Registration\vddafx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Thanks again. I really appreciate this.

 

[Mr_JAk3]

Hi again

Before we'll continue I would like you to do something for me...
I need you too upload few malware files for further inspection.

Make your hidden files visible:

• Go to My Computer
• Select the Tools menu and click Folder Options
• Click the View tab.
• Checkmark the "Display the contents of system folders"
• Under the Hidden files and folders select "Show hidden files and folders"
• Uncheck "Hide protected operating system files"
• Click Apply and then the OK and close My Computer.

Please go here to upload a suspicious file for analysis.

• Enter your username from this forum
• Copy and paste the link to this thread
  • Click "Browse" on the 1. field.
    Browse to the following file and click the file with your mouse, press "Open"
    C:\WINDOWS\Registration\vddafx.dll
• In the comments, please mention that I asked you to upload this file
• Click on Send File

Please let me know when you have done this and then we'll get you cleaned :bigthumb:

 

[dmack410]

Uploaded The Suspicious File

Hi Mr_JAk3,

I just uploaded vddafx.dll for you. Thanks again. I look forward to hearing from you.

dmack410

 

[Mr_JAk3]

Hi again, we'll continue

Thank you for the upload.

You seem to have this Viewpoint software installed. It has a suspicious reputation and I recommend that you remove it via Control Panel, Add/Remove programs.

You should print these instructions or save these to a text file. Follow these instructions carefully.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

Download ATF Cleaner by Atribune to your desktop.
Do NOT run yet.

==================

We'll run VundoFix again

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once the scan is complete, Right Click inside the listbox (white box) and click add more files
• Copy&Paste the 2 entries below into the top 2 boxes
• C:\WINDOWS\Registration\vddafx.dll
• C:\WINDOWS\Registration\xfaddv.*
• Click Add Files and Click Close Window
• Click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {6855524E-EBC8-4FE6-A324-52D475DD7851} - C:\WINDOWS\Registration\vddafx.dll
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZJ
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/14...2/cpbrkpie.cab
O20 - Winlogon Notify: vddafx - C:\WINDOWS\Registration\vddafx.dll

Restart your computer to the safe mode:

• Restart your computer
• Start tapping the F8 key when the computer restarts.
• When the start menu opens, choose Safe mode
• Press Enter. The computer then begins to start in Safe mode.

Run ATF Cleaner

• Under Main choose: Select All
  Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
    
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.

================

When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log
- contents of C:\vundofix.txt

 

[dmack410]

AVG's Report and HijackThis Log

Hi Mr_JAk3.

Here's my AVG report:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:46:16 PM 2/22/2007

+ Scan result:



C:\System Volume Information\_restore{0E5F6CDB-C233-4796-9AC2-3EB45AB4C987}\RP3\A0000199.exe -> Adware.Searchcolor : Cleaned with backup (quarantined).
C:\VundoFix Backups\sjqurnxu.exe.bad -> Adware.Searchcolor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\afwbqpoh.exe -> Adware.Searchcolor : Cleaned with backup (quarantined).
C:\Documents and Settings\Maria\Local Settings\Temp\miitfshg.dll -> Trojan.BHO.g : Cleaned with backup (quarantined).


::Report end

Here's a fresh HijackThis log:

Scan saved at 4:52:01 PM, on 2/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Yahoo!\Messenger\yupdater.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120780545484
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = avenues.sunsetyouthservices.org
O17 - HKLM\Software\..\Telephony: DomainName = avenues.sunsetyouthservices.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = avenues.sunsetyouthservices.org
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Thanks. BTW, I need to let you know that when I ran AVG, I couldn't see the check boxes (because of some funky thing with my screen in safe mode)so I just assumed they were all checked. I hope that's fine.

 

[dmack410]

Vundofix.txt

Here's my vundofix.txt:


VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:25:47 PM 2/14/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak2
C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini2
C:\WINDOWS\Registration\xfaddv.tmp
C:\WINDOWS\system32\fxxqbufk.dll
C:\WINDOWS\system32\sjqurnxu.exe
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak2
C:\WINDOWS\Registration\xfaddv.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini2
C:\WINDOWS\Registration\xfaddv.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.tmp
C:\WINDOWS\Registration\xfaddv.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\sjqurnxu.exe
C:\WINDOWS\system32\sjqurnxu.exe Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:50:40 PM 2/14/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\system32\fxxqbufk.dll
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

VundoFix V6.3.6

Like before, it includes all the other scans I previously did. Thanks.

dmack410

 

[dmack410]

Oops. Disregard my last vundofix.txt

Sorry. The last vundofix.txt I posted wasn't complete. Here's the complete one.


VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:25:47 PM 2/14/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak2
C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini2
C:\WINDOWS\Registration\xfaddv.tmp
C:\WINDOWS\system32\fxxqbufk.dll
C:\WINDOWS\system32\sjqurnxu.exe
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak2
C:\WINDOWS\Registration\xfaddv.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini2
C:\WINDOWS\Registration\xfaddv.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.tmp
C:\WINDOWS\Registration\xfaddv.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\sjqurnxu.exe
C:\WINDOWS\system32\sjqurnxu.exe Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:50:40 PM 2/14/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\system32\fxxqbufk.dll
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:34:39 PM 2/20/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:48:40 PM 2/20/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\vddafx.dll Could not be deleted.

Performing Repairs to the registry.
Done!

VundoFix V6.3.6

Checking Java version...

Java version is 1.5.0.3

Scan started at 3:17:24 PM 2/22/2007

Listing files found while scanning....

C:\WINDOWS\Registration\vddafx.dll
C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\system32\tvbnmyqc.dll

Beginning removal...

Attempting to delete c:\Windows\Registration\vddafx.dll
c:\Windows\Registration\vddafx.dll Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.bak1
C:\WINDOWS\Registration\xfaddv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\Registration\xfaddv.ini
C:\WINDOWS\Registration\xfaddv.ini Has been deleted!

Performing Repairs to the registry.
Done!

Thanks again.

dmack410

 

[Mr_JAk3]

Hi again, it is looking clean now
The computer is running fine?

Is your Norton working correctly?

You don't seem to have a third-party firewall installed. You must install one firewall.
It is possible that you're using the Windows XP firewall. That is of course better than nothing but I recommend that you install a more advanced firewall that gives more protection. Windows firewall doesn't eg protect your computer from inbound threats. This means that any malware on your computer is free to "phone home" for more instructions. Remember to use only one firewall at the same time. I'll give you a few alternatives if you want to install a third-party firewall:

These are good (free) firewalls:

• Sunbelt-Kerio
• ZoneAlarm
• Sygate
• Outpost
• Comodo

Now you can clean AVG's Quarantine:

• Open AVG Anti-Spyware
• Click Infections
• Click Quarantine tab
• Click Select all
• Click Remove finally
• Close the program

You can remove the tools we used.

Then you should update your Java to the latest version (6.0)

• [*]Start
  [*]Control Panel
  [*]Add/Remove Programs
• Delete the old Java, J2SE Runtime Environment 5.0 Update 3
  Java 2 Runtime Environment, SE v1.4.2
• Download the latest version of Java Runtime Environment (JRE) 6.0.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement."
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Install it

Now you can make your hidden files hidden again.

• Go to My Computer
• Select the Tools menu and click Folder Options
• Click the View tab.
• Checkmark the "Display the contents of system folders"
• Under the Hidden files and folders select "Show hidden files and folders"
• Check "Hide protected operating system files"
• Click Apply and then the OK and close My Computer.

=============

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:

• Clear your system restore
  This will clear the system restore folders from possible malware that was left behind during the cleaning process.
  
• Use ATF Cleaner
  Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
  
• Use Ad-Aware
  Download and install Ad-Aware. Update it and scan your computer regularly with it.
  
• Use AVG Anti-Spyware
  Update it and scan your computer regularly with it.
  
• Use Spybot S&D
  Download and install Spybot S&D. Update it and scan your computer regularly with it.
  
• Install SpywareBlaster
  SpywareBlaster will prevent spyware from being installed.
  
• Install MVPS Hosts file
  This prevents your computer from connecting to harmful sites.
  
• Use Firefox browser
  Firefox is faster, safer and better browser than Internet Explorer.
  
• Keep your systen up-to-date
  Visit Windows Update regularly.
  
• Keep your antivirus and firewall up-to-date
  Scan your computer regularly with your antivirus.
  
• Read this article by TonyKlein
  So how did I get infected in the first place?
  
• Stand Up and Be Counted !
  The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Stay clean and be safe

 

[dmack410]

Thanks!!!!

Hi Mr_JAk3,

Many thanks. The computer seems to be working fine. Like I said in my first post, I work for a non-profit organization and since non-profits are usually strapped for cash, we don't really have an IT department - I'm basically the IT department since I'm the one with the highest level of computer skills (which isn't saying very much since I still feel like I'm a novice at all of this). Anyway, the computer that we just cleaned is actually part of a bigger network so the AV program we use is Symantec Anti-Virus Corporate Edition 8.0. I think it's working properly.

In terms of a firewall, I agree that we should have one. I guess my first question is do you know of any good ones (cheap or free) that I can put on the server so I only have to maintain it on one computer (we have a total of almost 20 computers and I don't want to have to install all of these programs on every computer).

The same goes for anti-spyware software. Do you know of any good ones (once again, cheap or free) that I can just administer using the server?

I'll make sure to speak to the rest of our staff to ask them to watch their browsing habits. I'll also look into the software and articles that you've recommended. Thanks again.

dmack410

 

[Mr_JAk3]

You're very welcome

Ok the enterprise edition explains the Symantec entries.

Most of the firewalls are only free for personal use. My current favourite is Kerio-Sunbelt. Windows XP firewall is of course better than nothing.

Hmm the antispyware programs. Spybot doesn't have a server based management. I don't know the prices but most of the Anti-Spyware programs have some kind of an "enterprise edition" (Ad-Aware, McAfee, Pestpatrol, Trend Micro etc)...

:bigthumb:



As the problem appears to be resolved this topic has been archived.

If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread; this applies only to the original topic starter.

Glad we could help :2thumb: