Help my computer! Please !!!!

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I really do not think so, but we are still going to check for a rootkit infection. I am not really sure why you are having this problem. Malware may have changed some settings?
The next time you post, I want you to post the message you receive from Windows "word for word". Post also any other error messages you are receiving in the same manner.
Include with that information any other symptoms you think I should know about.

Looking at the diagnostic report: Not too bad of a report, no major issues. You should click these links and make the changes they advise to the best of your ability.
Customized Tune-up Tips
• Internet Explorer cache overflow
• Sub Optimal Internet Performance
• Adjust IE browser cache size
• Reduce System Restore space (Drive C)

Like the first on: Internet Explorer cache overflow
Systems with a cache overflow act erratically when browsing the internet. Microsoft documents several of these problems, such as 306907 and 260650, that you might not associate with a full cache.
Click to expand...
Thoise numbers are Microsoft Knowledge Base numbers where you can read more.
My advice would be to look over all information and benefit from their advice.

Let's run a tool to look for hidden infections:

Click here to download AVG Anti Rootkit and save it to your desktop.
http://beta.grisoft.cz/beta/betarep.files/antirootkit/AVG_AntiRootkit_1.0.0.13.exe
Double-click on the AVG_AntiRootkit_1.0.0.13.exe file to run it.
Click "I Agree" to agree to the EULA.
By default it will install to "G:\Program Files\GRISOFT\AVG Anti-Rootkit Beta".
Click "Next" to begin the installation then click "Install".
It will then ask you to reboot now to finish the installation.
Click "Finish" and your computer will reboot.
After it reboots, double-click on the AVG Anti-Rootkit Beta shortcut that is now on your desktop.
Click on the "Perform in-depth search" button to begin the scan.
The scan will take a while so be patient and let it complete.
When the scan is finished, click the "Save result to file" button.
Save the scan results to your desktop then come back here to copy
and paste the results in your next reply to this thread.

Thanks
 
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Error Message

HI

Here is the error message when I tried to make changes to my startup programs

"An Access denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes."
 
Other Error Message

Hi Here is the other error I get, the only application I have open is Word.

Windows Virtual Memory Minimum too Low

"Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging file. During this process, memory requests for sopme applications may be denied."
 
Thanks

I will read over the thinks, I was just concerned that some type of virus was causing the problem.

Thanks for your help.

Do you think everything is good now?

Tanya
 
Root Scan

Hi

THe rootscan said that no rootkits were found and did not provide any results for me to save.


THanks
Tanya
 
Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
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