Help needed to get rid of Malware

What's this?

While waiting for a reply from you I just got this message popping up from Symantec Antivirus Notification-should I be worried about this?:


Scan type: Auto-Protect Scan
Event: Threat Found!
Threat: Trojan.Pandex
File: C:\System Volume Information\_restore{305DCB07-40D5-440A-B862-CAA14A1ADF2C}\RP709\A0148486.sys
Location: C:\System Volume Information\_restore{305DCB07-40D5-440A-B862-CAA14A1ADF2C}\RP709
Computer: HOME
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Delete succeeded : Access denied
Date found: Sunday, June 01, 2008 3:07:43 PM
 
Hi

No need to be worried. That one (and other bad items in system restore) gets cleaned when you do system restore reset according to the instructions in my previous post :)
 
All done

I cannot thank you enough for all your help.
I've done everythnig as suggested but:
-not able to uninstall Combofix. Even copied it as it is typed but getting "Windows cannot find Combo-fix. make sure you typed that name correctly, and then try again. To search for a file, click the Start button and then click Search"
I even tried Combofix /u still gettign that error message.

Didn't install hosts file as it said it was optional, but what can I expect as I didn't.

Thanks
kazii
 
You're welcome :)

Where is your ComboFix.exe (or renamed one) file located in? Latest CF log shows that it's C:\Documents and Settings\Danielle\Desktop\Combo-Fix.exe. has its location changed after that?

Didn't install hosts file as it said it was optional, but what can I expect as I didn't.
Click to expand...
Hosts file helps making surfing safer by blocking bad sources. I use it myself and haven't regretted my choice :)
 
Hi

Let's try removing with a batch file.

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop. (If you are still unsure on how to do this there is a little tutorial with pictures here)
@echo off
c:
cd\Documents and Settings\Danielle\Desktop
Combo-Fix /u

Double-click on fixes.bat file to execute it.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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