Help! Norton will not remove Trojan

Under the infection tab you can remove it. :)


One of the best features of Windows XP is the System Restore option, however if a virus or spyware infection.
There can be backups made in the System Restore folder.
Therefore, clearing the restore points is necessary after a virus or spyware removal.

To reset your restore points, please note that you will need to log into your computer with an account
which has full administrator access. You will know if the account has administrator access because
you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


To help keep your PC clean follow the recommendations in Tony Klein's article
So how did I get infected in the first place?
 
Last edited:
As the problem appears to be resolved this topic will be archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.

Thank you little eagle
 
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