Help with Jetswap Safesurf removal

[flangy]

My laptop is infected with this vile crap and I cannot remove it

I had it on my desktop and removed it ok..went through same procedure with laptop and it keeps coming back

Any help please

 

[tashi]

Hello flangy,

Please see the forum FAQ which also includes instructions on posting a preliminary DDS log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then start a new topic and a volunteer analyst will advise you when available.

Best regards.