help with Malware

R

Renaissance

New member
First off thanks for any help that is given.
My problem is my computer is running extremely slow and i can access my wallpaper and my screen saver options my also my desktop wallpaper was changed to and virus alert that said i was infected and then i would get a blue screen that said windows has been shut down and that i should restart and when i do its seems like its running normal. I've included my highjack file to please i will appreciate and help that is given.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:40 PM, on 16/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgupd.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3 Beta\AWC.exe" /startup
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Procedure Manager(TPM) (RPCM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Speech\csvde.exe (file missing)
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe

--
End of file - 3750 bytes
 
Hi

Have you run any fixes (Malwarebytes' Anti-Malware for example) by yourself before posting hjt log? If you have please post reports of those too.
 
i have the malewarebytes log


Malwarebytes' Anti-Malware 1.28
Database version: 1274
Windows 5.1.2600 Service Pack 3

16/10/2008 6:57:53 AM
mbam-log-2008-10-16 (06-57-34).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 88747
Time elapsed: 1 hour(s), 2 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 9
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 15

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\gzipmod.dll (Trojan.Agent) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2030077a-371e-4c97-90b2-1dee85686a53} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{426f7bde-d6a9-411d-b165-155ff18ceb04} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{5d12cb5f-1ff0-4c0b-b8ad-fe2a9bbd6a84} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{6c46492e-16f2-4021-b277-a1e977458dcf} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\VAV (Rogue.VistaAntivirus2008) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\gzipmod (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Adsl Software Ltd (Trojan.FakeAlert) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> No action taken.
C:\WINDOWS\system32\phcpbaj0e1fe.bmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\system32\k86.bin (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\system32\gzipmod.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\vbagz.sys (Rootkit.Agent) -> No action taken.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt9F.tmp.vbs (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt1.tmp.vbs (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\TERRANCE\Local Settings\Temp\.tt2.tmp.vbs (Trojan.FakeAlert) -> No action taken.
 
Hi again Renaissance

Did you quarantine the findings? I'm asking this cos the report says "no action taken".

Start hjt, do a system scan, check:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k


Close browsers and fix checked. Reboot.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report & a fresh hjt log.
 
here is my highjack log but everytime i try to update Kaspersky the update fails

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:12:45 PM, on 17/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3 Beta\AWC.exe" /startup
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Procedure Manager(TPM) (RPCM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Speech\csvde.exe (file missing)
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe

--
End of file - 3300 bytes
 
Hi

Let's see if you can use ESET scanner.

* Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic, along with a new HijackThis log & a description of any remaining problems.
 
I've included the Eset Scanner log, a newhijacklog and I have also included a fresh malware-bytes log. Concerning the Malwarebytes log it found some problems but the only option I have is to delete the files not quarantine, if it is safe to delete any of them please let me know which ones to delete. The problems that still occur is i cant access my screensaver options or wallpaper options through right>properties or the control panel its like they never existed and my pc is very slow.

Once again thanks for all the help.

This is the ESET SCAN LOG

version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3534 (20081018)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.060 (20070601)
# EOSSerial=d74ff1fd4d7ae8448675cc41797fc13d
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-10-18 11:39:03
# local_time=2008-10-18 07:39:03 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=206160
# found=3
# scan_time=6845
C:\Documents and Settings\TERRANCE\My Documents\My Music\Jennifer Hudson - Jennifer Hudson (Album) (2008)\11-jennifer_hudson-invisible.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 45C5FF156299389983D73D736066C0AA
C:\Documents and Settings\TERRANCE\My Documents\My Music\OneRepublic - Dreaming Out Loud\03-onerepublic-stop_and_stare-butt.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 9782C51F2C5728AFD9168AFE15EE40AC
C:\WINDOWS\system32\drivers\sptd.sys a variant of Win32/Spy.Goldun.AXT trojan 5F202D73447293C5C61C53A50D0DDF42
--------------------------------------------------------------------------
HIGH JACK THIS LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:46:16 AM, on 18/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\cmd.execf
C:\WINDOWS\system32\attrib.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Procedure Manager(TPM) (RPCM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Speech\csvde.exe (file missing)
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe

--
End of file - 3569 bytes

--------------------------------------------------------------------------
THE MALEWARE BYTES LOG

Malwarebytes' Anti-Malware 1.28
Database version: 1274
Windows 5.1.2600 Service Pack 3

18/10/2008 6:37:21 AM
mbam-log-2008-10-18 (06-37-03).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 90502
Time elapsed: 50 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 9
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\gzipmod.dll (Trojan.Agent) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2030077a-371e-4c97-90b2-1dee85686a53} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{426f7bde-d6a9-411d-b165-155ff18ceb04} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{5d12cb5f-1ff0-4c0b-b8ad-fe2a9bbd6a84} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{6c46492e-16f2-4021-b277-a1e977458dcf} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\VAV (Rogue.VistaAntivirus2008) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\gzipmod (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Adsl Software Ltd (Trojan.FakeAlert) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> No action taken.
C:\WINDOWS\system32\phcpbaj0e1fe.bmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\system32\k86.bin (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\system32\gzipmod.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\vbagz.sys (Rootkit.Agent) -> No action taken.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> No action taken.
 
Hi

Delete following files:
C:\Documents and Settings\TERRANCE\My Documents\My Music\Jennifer Hudson - Jennifer Hudson (Album) (2008)\11-jennifer_hudson-invisible.mp3
C:\Documents and Settings\TERRANCE\My Documents\My Music\OneRepublic - Dreaming Out Loud\03-onerepublic-stop_and_stare-butt.mp3

Let MBAM delete all its findings. Then post MBAM report & a fresh hjt log, please :)
 
I can access all my screensaver and wallpaper options and my computer is faster. I would like to say thanks for all your help and here are the logs you requested.

HI JACK THIS LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:57:05 PM, on 18/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: pmnkKaAR - pmnkKaAR.dll (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Procedure Manager(TPM) (RPCM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Speech\csvde.exe (file missing)
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe

--
End of file - 3398 bytes
----------------------------------------------------------------

MALWARE BYTES LOG

Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\gzipmod.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2030077a-371e-4c97-90b2-1dee85686a53} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{426f7bde-d6a9-411d-b165-155ff18ceb04} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5d12cb5f-1ff0-4c0b-b8ad-fe2a9bbd6a84} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{6c46492e-16f2-4021-b277-a1e977458dcf} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\VAV (Rogue.VistaAntivirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\gzipmod (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Adsl Software Ltd (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> Delete on reboot.
C:\WINDOWS\system32\phcpbaj0e1fe.bmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\k86.bin (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gzipmod.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\vbagz.sys (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
 
Hi

You're welcome but cleaning process is not over yet :)


Start hjt, do a system scan, check (if found):
O20 - Winlogon Notify: pmnkKaAR - pmnkKaAR.dll (file missing)

Close browsers and fix checked.

Reboot. Post a fresh hjt log.
 
Thx Again and here is my hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:18 AM, on 19/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
 
Hi

Looks like ending part of the log got cut off. Could you post a complete one, please? :)
 
The file that you mentioned was not there.
here is a fresh hjl.

ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:10 PM, on 19/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Procedure Manager(TPM) (RPCM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Speech\csvde.exe (file missing)
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SpeedBit Video Accelerator\VideoAcceleratorService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 4306 bytes
 
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
I have followed every instruction you have given and now my computer is running like it great. So I would like to say thank you for all the help you have given me.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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