Note:
I started a thread titled 'startup' on Jan 25 - The title was misleading and the first entry is now OBE. so I started this thread.
Please delete 'Startup' and only address this thread for John30.
------------------
Problem: I have constant pop-ups.
I cannot delete the core.cache.dsk
I seem to also be missing some files. (i.e. windows\system 32\awvvv.exe at least)
--------------------------------------------------------------------------------
I have tried to follow the spyware removal / virus removal first steps. I attempted to make a Recovery Console - But was unsuccessful with the XP disk I received with the computer from Dell. I have tried to turn off Real Time monitoring by Spybot and Ad-Aware. I am not clear if I have turned off my Symantic Endpoint (if you can do such a thing)
I have run offline many scans using the symantic / Kaspersky /spybot / ad-aware/Hijackthis.
I have run a Hijackthis log also.
I have run a Kaspersky scan also.
I will provide Hijackthis and spybot log.
The Kaspersky log is too long.
(Although the log says I did not complete the Spybot scan - I did complete it two other times with the same results - so I stopped.)
Spybot scan-----------------------------------
Smitfraud-C.CoreService: [SBI $9C656B9A] Data (File, nothing done)
C:\WINDOWS\system32\drivers\core.cache.dsk
User abort!: Scan was not completed successfully. ()
--- Spybot - Search & Destroy version: 1.5 (build: 20070830) ---
2007-08-31 blindman.exe (1.0.0.6)
2007-08-31 SDMain.exe (1.0.0.4)
2007-08-31 SDUpdate.exe (1.0.6.4)
2007-08-31 SDWinSec.exe (1.0.0.8)
2007-08-31 SpybotSD.exe (1.5.1.15)
2007-08-31 TeaTimer.exe (1.5.0.9)
2008-01-15 unins000.exe (51.46.0.0)
2007-08-31 Update.exe (1.4.0.5)
2007-08-31 advcheck.dll (1.5.3.0)
2007-04-02 aports.dll (2.1.0.0)
2007-04-02 DelZip179.dll (1.79.5.3)
2007-08-31 SDHelper.dll (1.5.0.8)
2007-08-31 Tools.dll (2.1.2.0)
2008-01-09 Includes\Cookies.sbi (*)
2007-12-26 Includes\Dialer.sbi (*)
2008-01-09 Includes\DialerC.sbi (*)
2008-01-09 Includes\HeavyDuty.sbi (*)
2007-12-26 Includes\Hijackers.sbi (*)
2008-01-09 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (*)
2008-01-09 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2008-01-09 Includes\Malware.sbi (*)
2008-01-09 Includes\MalwareC.sbi (*)
2007-10-24 Includes\PUPS.sbi (*)
2008-01-09 Includes\PUPSC.sbi (*)
2008-01-09 Includes\Revision.sbi (*)
2008-01-09 Includes\Security.sbi (*)
2008-01-09 Includes\SecurityC.sbi (*)
2007-11-07 Includes\Spybots.sbi (*)
2008-01-09 Includes\SpybotsC.sbi (*)
2007-11-06 Includes\Tracks.uti
2007-12-12 Includes\Trojans.sbi (*)
2008-01-09 Includes\TrojansC.sbi (*)
2008-12-24 Plugins\TCPIPAddress.dll
--------
Wordwrap was OFF on logfile...Would you rather have the file?
---------------------------------------
Hijackthis scan results:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:46 AM, on 1/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC .exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\DOCUME~1\John\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\Pando Networks\Pando\Pando.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://verizon.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
https://my.screenname.aol.com/_cqr/h...g=en&locale=us
F3 - REG:win.ini: load=C:\WINDOWS\system32\awvvv.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {48015180-3496-4185-B2D5-CB6E1A153D64} - C:\Program Files\Messenger\hokewo4444.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: (no name) - {8303393A-4160-4E76-BF1F-10CE7A0AEE4C} - C:\WINDOWS\system32\awvvv.dll (file missing)
O2 - BHO: (no name) - {87F32F1A-BC96-4A15-B848-A0A28AFF1A19} - C:\Program Files\Messenger\hokewo83122.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O2 - BHO: (no name) - {E1759A31-E627-4758-9562-6899DF36C9C2} - C:\WINDOWS\system32\cbxyxyx.dll (file missing)
O2 - BHO: (no name) - {E5DC891D-6A8C-3F0F-8B2F-39E6058509B7} - C:\WINDOWS\system32\ahodn.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {f7d94fa3-10b0-4558-86f2-e5f58076ddea} - C:\WINDOWS\system32\csrbggt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC .exe" /tray
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask .exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Minimized
O4 - HKCU\..\Run: [Fypxgc] "C:\Documents and Settings\John\Application Data\??crosoft\?explore.exe"
O4 - HKCU\..\Run: [Dot1XCfg] C:\Program Files\Dot1XCfg\Dot1XCfg.exe
O4 - HKCU\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.8.6\webbuying.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) -
http://www.hp.com/cpso-support-new/S...dObjSigned.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) -
http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) -
http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} -
http://www.trueswitch.com/verizonyah...rizonYahoo.exe
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: cbxyxyx - cbxyxyx.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
--
End of file - 15809 bytes
-------------------
Additional information:
I have available a Kaspersky online report.
Too long for post.
Below is the very initial infomation
Editted info:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, January 26, 2008 8:34:03 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 26/01/2008
Kaspersky Anti-Virus database records: 533594
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
E:\
Scan Statistics:
Total number of scanned objects: 102710
Number of viruses found: 16
Number of infected objects: 556
Number of suspicious objects: 0
Duration of the scan process: 01:47:07
--------------------------------------
I have download (via another computer) the combo fix, but I am waiting for help before executing.
Please advise:
Thanks for the help.
John
