Everything seems to be working fine. He was able to connect to Spybot and download the udpates (something he couldn't do before). In the hijackthis.log, do you have any idea what those 017 entries are? Do you think they're ok to have?
O17 - HKLM\System\CCS\Services\Tcpip\..\{948CEBD2-BAF9-49F2-ACFE-77E6624C2B7F}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220 208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220 208.67.222.222