Help!

[pctroubled]

Hi to all, I need help on this:

Whenever I am surfing the net, popups (from rond.starsdoor) kept turning up. Thinking that the pic might be affected, I ran my AVG which dutifully said it is infected with trojan downloader.generic3. So I healed it. However, the problem kept coming back and the popups failed to go away. I also noticed bar888 in my menu bar options and an unknown program ipwins in my prog files. These two are not in the prog list.

So what should I do now? Thanks!

 

[tashi]

Hello.

Please see the procedure for posting in this forum: "BEFORE you POST" Mandatory Steps Before Requesting Assistance

Post the information into this topic, and a helper will advise you as soon as available.

Cheers.

 

[pctroubled]

Thanks. Do I post the Hijackthis log or? I can't seem to access the hijackthis link. :sad:

 

[tashi]

Hello.

The instructions for producing a log are in that topic, with details on how to copy/paste it into your thread along with the results of the on-line anti virus scan.

I can't seem to access the hijackthis link.

Could you give more details please if you are still needing assistance.

 

[tashi]

This topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.