I have followed the steps outlined in the "Before You Post" message. The Registry is backed up and when I double clicked of HJT, it appeared to run but then shut down without opening Notepad. Whatever is ailing my laptop seems to prevent the installation or running of anything that might help solve the problem.
I have tried a number of things before finding this forum. In this forum I have learned that many of the things that I have done, I shouldn't have and I apologize. I will refrain from doing anything further until I hear from you.
Thank you.
I have tried a number of things before finding this forum. In this forum I have learned that many of the things that I have done, I shouldn't have and I apologize. I will refrain from doing anything further until I hear from you.
Thank you.