i-dialer removal

Download a self-extracting copy of HijackThis from :-
http://downloads.malwareremoval.com/hijackthis_sfx.exe
1. save it to your Desktop.
2. Double-click on the file hijackthis_sfx.exe and it will self-extract into its own folder,
C:\Program Files\HijackThis
3. Go to this folder and run the hijackthis.exe file
4. click Do a system scan and save a logfile
5. Copy & paste the logfile into your next post here...

steam
 
hi steam,
thanks for ur early reply. As per ur instruction here i m posting my log file.
expecting an early reply.
thanks a lot.

madhuc


Logfile of HijackThis v1.99.1
Scan saved at 12:08:14 PM, on 29/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\mdm.exe
D:\Madhu\Calendar\Calendar.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HijackThis\HijackThis.exe

O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: Calendar.lnk = D:\Madhu\Calendar\Calendar.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: + &Download Express: download this file - C:\Program Files\Download Express\Add_Url.htm
O8 - Extra context menu item: + Offline &Explorer: Download the link - file://C:\Program Files\Offline Explorer Pro\Add_UrlO.htm
O8 - Extra context menu item: + Offline E&xplorer: Download the current page - file://C:\Program Files\Offline Explorer Pro\Add_AllO.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YAHOOM~1.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YAHOOM~1.EXE
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/01aab8fce3a8b1f49e05/netzip/RdxIE601.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winrzf32 - C:\WINNT\SYSTEM32\winrzf32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 
hi steam,

pls check this log file too.
thanks

madhuc


Logfile of HijackThis v1.99.1
Scan saved at 12:18:38 PM, on 29/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\mdm.exe
D:\Madhu\Calendar\Calendar.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\TEMP\win487.tmp.exe
C:\WINNT\TEMP\idd488.tmp.exe
C:\Program Files\HijackThis\HijackThis.exe

O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: Calendar.lnk = D:\Madhu\Calendar\Calendar.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: + &Download Express: download this file - C:\Program Files\Download Express\Add_Url.htm
O8 - Extra context menu item: + Offline &Explorer: Download the link - file://C:\Program Files\Offline Explorer Pro\Add_UrlO.htm
O8 - Extra context menu item: + Offline E&xplorer: Download the current page - file://C:\Program Files\Offline Explorer Pro\Add_AllO.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YAHOOM~1.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YAHOOM~1.EXE
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/01aab8fce3a8b1f49e05/netzip/RdxIE601.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A5863C17-72A2-4611-8B34-8E711FDB3E40}: NameServer = 212.72.1.186 212.72.23.4
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winrzf32 - C:\WINNT\SYSTEM32\winrzf32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 
Hi

Why 2 logs ?

Are they from different accounts ?

This is i-dialer shown running in your second log, but not the first :-

C:\WINNT\TEMP\win487.tmp.exe
C:\WINNT\TEMP\idd488.tmp.exe

& this is the source file :- (in both logs)

C:\WINNT\SYSTEM32\winrzf32.dll

Please run AVG anti-spyware first (post the log) this should remove the source file...

Download and install the 30 day trial of AVG Anti-Spyware from HERE :-

http://www.ewido.net/en/download/

1. Download it to your desktop
2. Doubleclick the AVG Anti-Spyware icon to start the ewido setup process...
3. update the definition files....
Click the Update icon then select the Update now link...
Select the Start Update button, the update will start and a progress bar will show the updates being installed.
4. select the Scanner icon at the top of the screen, then select the Settings tab
click on Recommended actions and then select Quarantine
5. Under Reports...
Select Automatically generate report after every scan
Un-Select Only if threats were found
6. Close AVG Anti-Spyware > Do not run the scan yet.

Boot your computer into Safemode

1. Go to Start> Shut Off your Computer> Restart
2. As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
3. Use the Up and Down Arrow Keys to scroll up to SAFEMODE
4. Then press the Enter on your Keyboard

IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning process

1. Launch AVG Anti-Spyware by double-clicking the icon on your desktop.
2. Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
3. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
4. Once the scan is complete do the following:
5. If you have any infections you will prompted, then select Apply all actions
6. Next select the Reports icon at the top.
7. Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
8. make sure to remember where you saved that file, this is important
9. Close AVG Anti-Spyware
10. Copy & paste the AVG Anti-Spyware report in your next post

Reboot then find and delete :-

.....The entire contents of the C:\windows\temp folder ( Do NOT delete the folder itself)

.....The entire contents of the C:\documents and settings\user name\local settings\temp folder ( Do NOT delete the folder itself)

PLEASE NOTE The local settings folder is a hidden folder.....Click here >>> How to Show Hidden/System Files

clean this temp folder for all accounts

When you post back, let me know if your problem is resolved, & we'll complete the cleanup...

remember to post the

AVG Anti-Spyware report

& a new hijackthis log

steam
 
Hi,

Thanks a lot Steam. I followed ur instructions and completed the task. But I used AVG Scanner in normal mode beacuse I couldn't load my computer in Safe Mode. When ever I start in Safe Mode, it hangs at Logo On screen. So I scanned in normal mode.

My log files are here..

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 7:20:50 PM 31/01/2007

+ Scan result:



HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a} -> Adware.Generic : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\ILMVCXAN\srvafh[1].exe -> Dialer.Small : Cleaned with backup (quarantined).
D:\Downloads\drsmartload185a.exe -> Downloader.Adload.ai : Cleaned with backup (quarantined).
D:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\OBUHIBC3\drsmartload[1].exe -> Downloader.Adload.bv : Cleaned with backup (quarantined).
D:\Downloads\WarezP2P_TDL.exe -> Downloader.Small : Cleaned with backup (quarantined).
D:\Documents and Settings\Administrator\Cookies\administrator@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned.
D:\Documents and Settings\Administrator\Cookies\administrator@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned.
D:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
D:\Documents and Settings\Administrator\Cookies\administrator@ehg-sharpelectronic.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
D:\Documents and Settings\Administrator\Cookies\administrator@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.
D:\Documents and Settings\Administrator\Cookies\administrator@ivwbox[2].txt -> TrackingCookie.Ivwbox : Cleaned.
C:\WINNT\system32\__delete_on_reboot__w_i_n_r_z_f_3_2_._d_l_l_ -> Trojan.Mezzia : Cleaned with backup (quarantined).
C:\MADHU\Flashes\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
C:\MADHU\Roadrash\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\Bookstore\Reports\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\Evaluation\Reports\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\Evaluation\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\SIS\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\TimeTable\Reports\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).
D:\Madhu\ISWK Final\TimeTable\Temp.Htt -> Worm.VB.nei : Cleaned with backup (quarantined).


::Report end

------------------

Logfile of HijackThis v1.99.1
Scan saved at 9:03:27 PM, on 31/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINNT\system32\mdm.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
D:\Madhu\Calendar\Calendar.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HijackThis\HijackThis.exe

O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: Calendar.lnk = D:\Madhu\Calendar\Calendar.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: + &Download Express: download this file - C:\Program Files\Download Express\Add_Url.htm
O8 - Extra context menu item: + Offline &Explorer: Download the link - file://C:\Program Files\Offline Explorer Pro\Add_UrlO.htm
O8 - Extra context menu item: + Offline E&xplorer: Download the current page - file://C:\Program Files\Offline Explorer Pro\Add_AllO.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YAHOOM~1.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YAHOOM~1.EXE
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/01aab8fce3a8b1f49e05/netzip/RdxIE601.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winrzf32 - winrzf32.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

------------

I hope all Malewares are removed from my computer. I'll watch for one or two days and the result will post here.

Thanks a lot for ur help.

madhuc :)
 
HI

There's your dialer ...

C:\WINNT\system32\__delete_on_reboot__w_i_n_r_z_f_3_2_._d_l_l_ -> Trojan.Mezzia : Cleaned with backup (quarantined).

Disconnect from the internet Close ALL browser windows (including this one) - run hijackthis and tick to fix (check the box next to) the list below.........when all are ticked (checked) click the Fix Checked button at the bottom. :-

O20 - Winlogon Notify: winrzf32 - winrzf32.dll (file missing)


I suggest you now run Ccleaner & keep checking those temp folders for a day or 2...

Download CCleaner from :-

http://www.filehippo.com/download_ccleaner/ (click the download tab)

During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it.

doubleclick the ccsetup.exe file and install the program...

After installing, go to Start > programs > CCleaner > Options > Advanced > UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

Make sure the "windows" tab is selected

Under "internet explorer" tick...

Temporary internet files
Cookies* > see Note below
History
Recently typed URL's (leave this unticked if you DON'T want to clear the drop down list in the address window of IE)
Delete index.dat files
Last download location
Autocomplete form history


under "Windows explorer" these are optional, but you can safely tick them all if you wish, they are only "most recently used lists"

Other explorer MRU's (leave this unticked if you DON'T want to clear lists such as the start\run list)

under "System"

Tick ALL these ...


under "Advanced"

no need to tick any of these (but you can if you want, and realise what they do)


Applications tab...

These will mostly clean out old log files for these applications...

Clean:- (if you use them)

Firefox/Mozilla (optional - leave the cookies - see note)
Opera
Sun Java
ZoneAlarm
...
Personally I clean everything in the applications tab... but you tick what you want...

Note: *If there are any cookies you want to keep (if you remove the cookie for a site you require a password for, you will need to re-enter your password when you next visit that site) ... click options > cookies > then keep the cookies you want.

click "analyse" if you want to see a list of what is going to be removed, before it is removed.

Or

click "run cleaner" to let it get on with it's work... clicking this will result in the following pop-up

"This process will permanently delete files from your system. Are you sure you wish to proceed?"

click OK.

cheers

steam
 
Hi,

I m very sorry Steam. Last 2-3 days I was not well. Because of that I couldn't reply on time. Once again sorry...

Now I am doing what u said and reply to u ASAP.

Thank u

madhuc
 
This topic has been closed to prevent others with similar issues posting in it.

If you need it re-opened, please send me a private message (pm) and provide a link to the thread. :)
 
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