I have troubles

Hello ado1905,

Please go to Start > Control Panel and double click on Add/Remove Programs.

Check (tick) this box at the top right hand corner: Show updates.

Locate this update: Windows XP Hotfix - KB885836. Click on Remove to uninstall it.

Then go to this website to download the update and install it.

After installing it, please restart your computer. Do you still have this error?
 
Hello ado1905,

Please download gmer.zip from Gmer and save it to your desktop.

  1. Right click on gmer.zip and select Extract All....
  2. Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  3. Click on the Browse button. Click on Desktop. Then click OK.
  4. Click Next. It will start extracting.
  5. Once done, check (tick) the Show extracted files box.
  6. Double click on gmer.exe to run it.
  7. Select the Rootkit tab.
  8. On the right hand side, check all the items to be scanned, but leave Show All box unchecked.
  9. Select all drives that are connected to your system to be scanned.
  10. Click on the Scan button.
  11. When the scan is finished, click Copy to save the scan log to the Windows clipboard.
  12. Open Notepad or a similar text editor.
  13. Paste the clipboard contents into the text editor.
  14. Save the Gmer scan log and post it in your next reply.
  15. Close Gmer.
  16. Open Command Prompt by going to Start > Run and type in cmd. Press Enter.
  17. In Command Prompt, type in net stop gmer. Press Enter.
  18. Type in exit to close Command Prompt.
Note: Do not run any programs while Gmer is running.

In your next reply, please post:

  1. A new HijackThis log
  2. Gmer log
Note: You will need a few posts as the logs are huge.
 
GEMR log

GMER 1.0.13.12551 - http://www.gmer.net
Rootkit scan 2007-08-27 17:13:24
Windows 5.1.2600 Service Pack 2
--- System - GMER 1.0.13 ----
SSDT 821BBC18
ZwAlertResumeThread
SSDT 821CC640 ZwAlertThread
SSDT 821A8CD8 ZwAllocateVirtualMemory
SSDT 82274008 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwCreateKey
SSDT 821BD988 ZwCreateMutant
SSDT 82171118 ZwCreateThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwDeleteKey
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwDeleteValueKey
SSDT 821D6008 ZwFreeVirtualMemory
SSDT 821BC390 ZwImpersonateAnonymousToken
SSDT 821BC1F8 ZwImpersonateThread
SSDT 8216D468 ZwMapViewOfSection
SSDT 821BDC40 ZwOpenEvent
SSDT \??\C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys ZwOpenProcess
SSDT 81FAC378 ZwOpenProcessToken
SSDT 822B28D8 ZwOpenThreadToken
SSDT 821C2D68 ZwResumeThread
SSDT 821B4900 ZwSetContextThread
SSDT 822BF008 ZwSetInformationProcess
SSDT 82139108 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS ZwSetValueKey
SSDT 821BDED0 ZwSuspendProcess
SSDT 821C8110 ZwSuspendThread
SSDT \??\C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys ZwTerminateProcess
SSDT 820DE330 ZwTerminateThread
SSDT 82275008 ZwUnmapViewOfSection
SSDT 8216D4E0 ZwWriteVirtualMemory
---- Kernel code sections - GMER 1.0.13 ----
.text ntkrnlpa.exe!ZwCallbackReturn + 2729 80501749 7 Bytes [ DE, 1B, 82, 10, 81, 1C, 82 ]
---- User code sections - GMER 1.0.13 ----
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!GetSysColor 7E418E78 5 Bytes JMP 0041C110 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!GetSysColorBrush 7E418EAB 5 Bytes JMP 0041C180 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!SetScrollInfo 7E419056 7 Bytes JMP 0041C000 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!GetScrollInfo 7E420DA2 7 Bytes JMP 0041BF50 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!ShowScrollBar 7E42F2B3 5 Bytes JMP 0041C0D0 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!GetScrollPos 7E42F6C4 5 Bytes JMP 0041BF90 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!SetScrollPos 7E42F710 5 Bytes JMP 0041C040 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!GetScrollRange 7E42F747 5 Bytes JMP 0041BFC0 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!SetScrollRange 7E42F95B 5 Bytes JMP 0041C080 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\WINDOWS\SMINST\Scheduler.exe[3076] USER32.dll!EnableScrollBar 7E467DDD 7 Bytes JMP 0041BF10 C:\WINDOWS\SMINST\Scheduler.exe
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!DialogBoxParamW 7E42555F 5 Bytes JMP 42F0F2A1 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!DialogBoxIndirectParamW 7E432032 5 Bytes JMP 430A0297 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!MessageBoxIndirectA 7E43A04A 5 Bytes JMP 430A0218 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!DialogBoxParamA 7E43B10C 5 Bytes JMP 430A025C C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!MessageBoxExW 7E4505D8 5 Bytes JMP 430A01A4 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!MessageBoxExA 7E4505FC 5 Bytes JMP 430A01DE C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!DialogBoxIndirectParamA 7E456B50 5 Bytes JMP 430A02D2 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[3292] USER32.dll!MessageBoxIndirectW 7E4662AB 5 Bytes JMP 42F3164E C:\WINDOWS\system32\IEFRAME.dll
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_CREATE [F82CD1DE] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_CREATE_NAMED_PIPE [F82CD1DE] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_CLOSE [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_READ [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_WRITE [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_QUERY_INFORMATION [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SET_INFORMATION [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_QUERY_EA [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SET_EA [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_FLUSH_BUFFERS [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_QUERY_VOLUME_INFORMATION [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SET_VOLUME_INFORMATION [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_DIRECTORY_CONTROL [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_FILE_SYSTEM_CONTROL [F82CD454] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_DEVICE_CONTROL [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_INTERNAL_DEVICE_CONTROL [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SHUTDOWN [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_LOCK_CONTROL [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_CLEANUP [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_CREATE_MAILSLOT [F82CD1DE] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_QUERY_SECURITY [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SET_SECURITY [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_POWER [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SYSTEM_CONTROL [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_DEVICE_CHANGE [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_QUERY_QUOTA [F82C0F4C] fltMgr.sys
AttachedDevice \FileSystem\Ntfs \Ntfs IRP_MJ_SET_QUOTA [F82C0F4C] fltMgr.sys
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_CREATE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_CREATE_NAMED_PIPE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_CLOSE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_READ [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_WRITE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_QUERY_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SET_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_QUERY_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SET_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_FLUSH_BUFFERS [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_QUERY_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SET_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_DIRECTORY_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_FILE_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_INTERNAL_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SHUTDOWN [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_LOCK_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_CLEANUP [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_CREATE_MAILSLOT [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_QUERY_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SET_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_POWER [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_DEVICE_CHANGE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_QUERY_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Ip IRP_MJ_SET_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE_NAMED_PIPE [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CLOSE [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_READ [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_WRITE [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_INFORMATION [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SET_INFORMATION [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_EA [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SET_EA [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_FLUSH_BUFFERS [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_VOLUME_INFORMATION [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SET_VOLUME_INFORMATION [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_DIRECTORY_CONTROL [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_FILE_SYSTEM_CONTROL [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_DEVICE_CONTROL [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_INTERNAL_DEVICE_CONTROL [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SHUTDOWN [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_LOCK_CONTROL [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CLEANUP [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE_MAILSLOT [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_SECURITY [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SET_SECURITY [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_POWER [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SYSTEM_CONTROL [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_DEVICE_CHANGE [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_QUOTA [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SET_QUOTA [F7ABDA30] SynTP.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE [F89D8A4A] eabfiltr.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_CLOSE [F89D8A4A] eabfiltr.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_READ [F89D8C82] eabfiltr.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_DEVICE_CONTROL [F89D8CE8] eabfiltr.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_POWER [F89D8660] eabfiltr.sys
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 IRP_MJ_SYSTEM_CONTROL [F89D878E] eabfiltr.sys
 
GEMR log2

AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_CREATE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_CREATE_NAMED_PIPE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_CLOSE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_READ [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_WRITE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_QUERY_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SET_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_QUERY_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SET_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_FLUSH_BUFFERS [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_QUERY_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SET_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_DIRECTORY_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_FILE_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_INTERNAL_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SHUTDOWN [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_LOCK_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_CLEANUP [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_CREATE_MAILSLOT [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_QUERY_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SET_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_POWER [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_DEVICE_CHANGE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_QUERY_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Tcp IRP_MJ_SET_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_CREATE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_CREATE_NAMED_PIPE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_CLOSE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_READ [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_WRITE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_QUERY_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SET_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_QUERY_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SET_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_FLUSH_BUFFERS [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_QUERY_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SET_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_DIRECTORY_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_FILE_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_INTERNAL_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SHUTDOWN [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_LOCK_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_CLEANUP [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_CREATE_MAILSLOT [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_QUERY_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SET_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_POWER [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_DEVICE_CHANGE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_QUERY_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\Udp IRP_MJ_SET_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_CREATE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_CREATE_NAMED_PIPE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_CLOSE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_READ [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_WRITE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_QUERY_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SET_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_QUERY_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SET_EA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_FLUSH_BUFFERS [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_QUERY_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SET_VOLUME_INFORMATION [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_DIRECTORY_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_FILE_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_INTERNAL_DEVICE_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SHUTDOWN [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_LOCK_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_CLEANUP [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_CREATE_MAILSLOT [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_QUERY_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SET_SECURITY [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_POWER [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SYSTEM_CONTROL [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_DEVICE_CHANGE [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_QUERY_QUOTA [AAA43370] SYMTDI.SYS
AttachedDevice \Driver\Tcpip \Device\RawIp IRP_MJ_SET_QUOTA [AAA43370] SYMTDI.SYS
---- Files - GMER 1.0.13 ----
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\WordPad :favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\Yahoo!:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\You Tube\YouTube :favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS C:\Documents and Settings\Tsuyoshi Takeuchi\Favorites\:favicon
ADS E:\System Volume Information\Desktop.ini:KAVICHS ---- EOF - GMER 1.0.13 ----
 
hijackthis log

Scan saved at 23:30:32, on 2007/08/27
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: Norton ツールバーの表示 - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {3BA66EC1-3F6A-49DD-A359-CBAA1290469F} (ToonsXYJ Control) - http://comics.yahoo.co.jp/component/ToonsXYJ.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/jp/securityadvisor/pestscan/pestscan.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/jp/securityadvisor/virusinfo/webscan.cab
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 6992 bytes
 
Hi ado1905,

Your Gmer log is clean. There is nothing to suggest that your computer is having malware problems. I suggest you visit Tech Support Forum so the tech experts could help you.

In the mean time, please update your Adobe Reader. It is out of date.

  1. Click here to download the latest version of Adobe Acrobat Reader.
  2. Select your Windows version and click on Download. If you are using Internet Explorer, you will receive prompts. Allow the installation to be ran and it will be installed automatically for you.
  3. If you are using other browsers, please uninstall Adobe Reader 7.0.9 before installing the latest version.
  4. Close your Internet browser and open it again.

Here are some tips to prevent a re-infection.

Flush the system restore points

  1. Right click on My Computer and select Properties.
  2. Select the System Restore tab.
  3. Check (tick) Turn off system restore on all drives box.
  4. Click OK.
  5. Restart your computer.
After restarting your computer, follow these steps:

  1. Right click on My Computer and select Properties.
  2. Select the System Restore tab.
  3. Uncheck (untick) Turn off system restore on all drives box.
  4. Click OK.
  5. Restart your computer.
Note: Do this only ONCE, don't flush it regularly.

Keep your system updated

Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly.

Install the updates immediately if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed.

To update Windows

Go to Start > All Programs > Windows Update

To update Office

Open up any Office program.

Go to Help > Check for Updates

Alternatively, you can visit the links below to update Windows and Office products.

Windows Update
Office Update

If you are forgetful, you can change some settings so that you will be
informed of updates. Here's how:

  1. Go to Start > Control Panel > Automatic Updates
  2. Select Automatic (recommended) radio button if you want the updates to be downloaded and installed without prompting you.
  3. Select Download updates for me, but let me chose when to install them radio button if you want the updates to be downloaded automatically but to be installed at another time.
  4. Select Notify me but don't automatically download or install them radio button if you want to be notified of the updates.

Java is another program that updates regularly to fix bug issues and loopholes in it. Here's the instructions for updating Java:

  1. Click here to visit Java's website.
  2. Scroll down to Java Runtime Environment (JRE). Click on Download.
  3. Select Accept License Agreement. The page will refresh.
  4. Click on Windows Offline Installation, Multi-language and save it to a convenient location.
  5. Run this installation to update your Java.
Remember to remove all previous versions of Java when you update it to a new version to prevent exploitation of the older versions left on your system.

Besides Windows and Java that need regular updating, antivirus, anti-spyware and firewall programs update regularly too.

Please make sure that you update your antivirus, firewall and anti-spyware programs at least once a week.

Be careful when opening attachments and downloading files.

  1. Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
  2. Never open emails from unknown senders.
  3. Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
  4. Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Backup regularly

You never know when your PC will become unstable or become so infected that you can't recover it. Follow this Microsoft article to learn how to backup. Follow this article by Microsoft to restore your backups.

Alternatively, you can use 3rd-party programs to back up your data. One example can be found at Bleeping Computer.

Make your Internet Explorer safer

For Internet Explorer 7

Please read this article to configure Internet Explorer 7 properly.

Avoid P2P

P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. If you do need to use them, use them sparingly. Check this list of clean and infected P2P programs if you need to use one.

Prevent a re-infection

  1. Spyware Blaster
    SpywareBlaster is a program that is used to secure Internet Explorer by making it harder for ActiveX programs to run on your computer. It does this by disabling known offending ActiveX programs from running at all.

    You can download SpywareBlaster from Javacool.

    If you need help in using SpywareBlaster, you can read SpywareBlaster's tutorial at Bleeping Computer.
  2. SpywareGuard
    Just as an antivirus program scans a file for viruses before opening it, SpywareGuard does the same thing, except that it scans it for spywares.

    You can download SpywareGuard from Javacool.

    If you need help in using SpywareGuard, you can SpywareGuard's tutorial at Bleeping Computer.
  3. IE-SPYAD
    IE-SPYAD adds over 5000 sites to your Internet Explorer restricted zone so that you will be protected if the website turns out to be a bad one. Sites that are in the restricted zone of Internet Explorer can't have any scripts ran, no downloads and cookies. However, you can still connect to these sites.

    You can download IE-SPYAD from Spyware Warrior. Be sure to read the whole website carefully for instructions on usage of IE-SPYAD.

    Updates for IE-SPYAD can be found at Castlecops.
  4. Hosts File
    A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your PC will look up the website's IP address before you can view the website.

    Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

    Here are some Hosts files:

    MVPS Hosts File
    Bluetack's Hosts File
    Bluetack's Host Manager
    hpHosts

    A tutorial about Hosts File can be found at Malware Removal.

    Updates for the Hosts File can be found at Castlecops.
  5. Lavasoft Ad-Aware
    Ad-Aware is an anti-spyware program. Like your antivirus program, please run an Ad-Aware scan at least once per week.

    Ad-Aware can be downloaded from here.

    If you need help in using Ad-Aware, you can read Ad-Aware's tutorial at Bleeping Computer.
  6. Spybot Search and Destroy
    Spybot Search & Destroy is another program for scanning spywares and adwares. Not only so, it has other preventive options as well. You are strongly encouraged to run a scan at least once per week.

    Spybot Search & Destroy can be downloaded from here.

    If you need help in using Spybot Search & Destroy, you can read Spybot Search and Destroy tutorial at Bleeping Computer.
  7. a-squared Free
    a-squared Free is also another program for scanning spywares and adwares. It doesn't have preventive features like Spybot Search & Destroy though.

    You can download a-squared Free from here.
  8. CounterSpy
    CounterSpy is pretty much like Spybot Search & Destroy, but it isn't free.
    You can try CounterSpy for 15 days.

    Before downloading any anti-spyware programs, always check the Rogue/Suspect list of anti-spyware programs. This will save you from a lot of trouble. If in doubt, don't ever download it.
  9. SiteHound Toolbar
    SiteHound is a toolbar that warns you if you go to a site that is known to scam people, that has potentially lots of viruses or spywares or has questionable contents. If you know the site, you can enter it; if you don't, it will bring you back to the previous page. Currently, SiteHound works for Internet Explorer and Firefox only.
  10. Winpatrol
    Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here.

    You can get a free copy of Winpatrol or use the Plus version for more features.

    You can read Winpatrol's FAQ if you run into problems.

Use an alternative Internet Browser

Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead.

Firefox
Opera
K-Meleon

Use an alternative email client

If you are using Outlook Express as your default email client, try using Thunderbird or Pegasus Mail instead.

Here are some more things to read about:

List of clean and infected download managers
Configuring Skype
Greater email safety
Phishing - what is it?
Configuring Outlook Express
The Unofficial Cookie FAQ
Securing your home wireless network
80 Super Security Tips
The different classes of security softwares
 
sorry for late

hi,Mayi
I'm sorry to reply so late.
and thanks lot for your help.
from now I'll check my system or program.
and I have one question.
while checked malware,I downloaded some program,should I keep it?for example,spybot effect hotmail.
thank you so much for your help.
 
hi,Mayi
I'm sorry to reply so late.
and thanks lot for your help.
from now I'll check my system or program.
and I have one question.
while checked malware,I downloaded some program,should I keep it?for example,spybot effect hotmail.
thank you so much for your help.

Hi ado,

AVG Antispyware is not a free product and its auto updates and real-time protection will expire in 30 days starting from the day of installation unless purchased. It will work as a free scanner after that period.

You can uninstall it if you don't want to keep it.

Same for ATF Cleaner. There's no need to uninstall it, deleting it will do.

I would recommend keeping Spybot and using it to scan regularly to keep your system clean.
 
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