I need help...can't get rid of viruses!

Okay.....

I couldn't delete this file:
c:\documents and settings\default\start menu\programs\startup\winlogon.lnk (may not have that .lnk but delete if you find just winlogon)
I couldn't find it anywhere....
My sound was lost somethime in during the virus cleanup.
I don't know how to update my audio drivers so I have yet to try that, if you could give me some info that would be great!

Also here are the reports:
Logfile of HijackThis v1.99.1
Scan saved at 6:29:09 PM, on 1/19/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jucheck.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HJT\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\WUTemp\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [AcctMgr] "C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe" /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe"
O4 - Startup: winlogon.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: 01Apache - Unknown owner - C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe" --ntservice (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe



And the other:
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:24:08 PM 1/19/2007

+ Scan result:



C:\Program Files\PeDevice\PeDev.dll -> Adware.Delfin : Cleaned.
C:\Documents and Settings\Mom and Dad\DoctorWeb\Quarantine\ipwins.dll -> Adware.Maxifiles : Cleaned.
C:\WINDOWS\system32\e9nrl8rc.exe -> Adware.SAHAgent : Cleaned.
C:\Documents and Settings\Mom and Dad\Local Settings\Temporary Internet Files\Content.IE5\FY5IS86J\callme.nm[1] -> Not-A-Virus.Exploit.HTML.VML.b : Cleaned.
C:\RECYCLER\NPROTECT\00136721.TXT -> TrackingCookie.Addynamix : Cleaned.
C:\RECYCLER\NPROTECT\00136729.TXT -> TrackingCookie.Addynamix : Cleaned.
C:\RECYCLER\NPROTECT\00136847.TXT -> TrackingCookie.Addynamix : Cleaned.
C:\RECYCLER\NPROTECT\00137686.TXT -> TrackingCookie.Addynamix : Cleaned.
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\RECYCLER\NPROTECT\00136835.TXT -> TrackingCookie.Atdmt : Cleaned.
C:\RECYCLER\NPROTECT\00137702.TXT -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\RECYCLER\NPROTECT\00136705.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136706.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136707.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136708.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136709.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136710.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136711.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136712.TXT -> TrackingCookie.Falkag : Cleaned.
C:\RECYCLER\NPROTECT\00136713.TXT -> TrackingCookie.Falkag : Cleaned.
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.
C:\RECYCLER\NPROTECT\00136737.TXT -> TrackingCookie.Fastclick : Cleaned.
C:\RECYCLER\NPROTECT\00136738.TXT -> TrackingCookie.Fastclick : Cleaned.
C:\RECYCLER\NPROTECT\00136739.TXT -> TrackingCookie.Fastclick : Cleaned.
C:\RECYCLER\NPROTECT\00136740.TXT -> TrackingCookie.Fastclick : Cleaned.
C:\RECYCLER\NPROTECT\00136837.TXT -> TrackingCookie.Linksynergy : Cleaned.
C:\RECYCLER\NPROTECT\00136838.TXT -> TrackingCookie.Linksynergy : Cleaned.
C:\RECYCLER\NPROTECT\00136839.TXT -> TrackingCookie.Linksynergy : Cleaned.
C:\RECYCLER\NPROTECT\00137689.TXT -> TrackingCookie.Linksynergy : Cleaned.
C:\RECYCLER\NPROTECT\00136899.TXT -> TrackingCookie.Liveperson : Cleaned.
C:\RECYCLER\NPROTECT\00136900.TXT -> TrackingCookie.Liveperson : Cleaned.
C:\RECYCLER\NPROTECT\00137684.TXT -> TrackingCookie.Liveperson : Cleaned.
C:\RECYCLER\NPROTECT\00136692.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136693.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136694.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136695.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136696.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136697.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136700.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136701.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136702.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136703.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136704.TXT -> TrackingCookie.Paypopup : Cleaned.
C:\RECYCLER\NPROTECT\00136747.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136748.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136749.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136750.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136751.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136752.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136753.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136754.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136755.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136756.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136757.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136758.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136759.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136760.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136761.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136762.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136763.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136764.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136834.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00137691.TXT -> TrackingCookie.Shopathomeselect : Cleaned.
C:\RECYCLER\NPROTECT\00136805.TXT -> TrackingCookie.Sidefind : Cleaned.
C:\RECYCLER\NPROTECT\00137697.TXT -> TrackingCookie.Sidefind : Cleaned.
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\RECYCLER\NPROTECT\00137696.TXT -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


::Report end

THank you for you help I really appreciate it!!!!:)
 
Ok looking quite good :)
How is the computer running ?

Open HijackThis.
  • Open the Misc Tools section
  • Delete a file on Reboot
  • Copy the following line to the filenamebox and press Open; c:\documents and settings\default\start menu\programs\startup\winlogon.lnk
  • Answer Yes
  • Reboot the computer if it isn't restarted automatically

Post a fresh HijackThis log :bigthumb:
 
Ok.....hope this works...DOn't think it did!

Logfile of HijackThis v1.99.1
Scan saved at 5:18:35 PM, on 1/20/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HJT\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\WUTemp\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [AcctMgr] "C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe" /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe"
O4 - Startup: winlogon.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: 01Apache - Unknown owner - C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe" --ntservice (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
 
Hi :)

A tool called SDFix has been updated and it should do the job...

Download SDFix and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
  • In Safe Mode, right click the SDFix.zip folder and choose Extract All,
  • Open the extracted folder and double click RunThis.bat to start the script.
  • Type Y to begin the script.
  • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • Your system will take longer that normal to restart as the fixtool will be running and removing files.
  • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
  • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
 
Umm.....

The program doesn't have this file:
Open the extracted folder and double click RunThis.bat to start the script
and everytime i just try to open it and run it it tells me that I have to open the extracted folder(which I am) to run it!!!
 
My sound still doesn't work...

My sound still doesn't work.
I am not sure what happened to it but it doesn't play anything from Windows Media...It just gets a red ! and says:
Cannot playback the audio stream: no audio hardware is available, or the hardware is not responding.

I am not sure what to do about this but I would love it if you could give me some insight!
Thanks a bunch!
 
Hi :)

We'll get to the audio problem but let's get you cleaned first.

Ok looks that intructions aren't accurate...

When you extract the contents of SDFIC.zip and run the file SDFix.exe, the contents are extracted to C:\SDFix folder.

Go to C:\SDFix folder and run the file Runthis.bat

Let me know if it doesn't work, sorry for the inconvenience :bigthumb:
 
Okay

Here is the SDFix report:

SDFix: Version 1.61

Fri 01/26/2007 - 23:11:01.78

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:

Path:


Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting...

Normal Mode:
Checking Files:

Files will be copied to Backups folder and removed:

C:\Documents and Settings\Mom and Dad\Start Menu\Programs\Startup\winlogon.lnk - Deleted
C:\WINDOWS\system32\netstat.com - Deleted
C:\WINDOWS\system32\taskkill.com - Deleted
C:\WINDOWS\system32\unsvchosts.lzma - Deleted



Alternate Streams Check:

C:\WINDOWS\system32
No streams found.

Final Check:

Remaining Services:
------------------



Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip


Checking For Files with Hidden Attributes :

C:\NTDETECT.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\3COM 3c509 Packet\3C5X9PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\3COM 3c556 Packet\3C556.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\3COM 3c59x Packet\3C59XPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1200 Packet\EC32PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1203 Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1204 Packet\VLNWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207 Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207C Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207D Packet\ACCPKT.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207F Packet\EN5251PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207TX Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1208 Packet\1208PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1625 Packet\NEPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1640 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1650 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1651 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1652 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1653 Packet\NE2PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1656 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1657 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1658 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN166X Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2216 Packet\PCMPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2218 Packet\PCMPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2228 Packet\PCMPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2320 Packet\EN5251PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\DEVICE.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\KEYB.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\MODE.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\MOUSE.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\NETBIND.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\Paralink.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\pcdos\command.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\pcdos\IBMBIO.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\pcdos\IBMDOS.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DEC EtherWORKS DE450 Packet\DE450.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DEC EtherWORKS DE500 Packet\DE500.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DEC EtherWorks ISA (DE305) Packet\DE305.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DLink DE400 Packet\De400pd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DLink DMF560-TX Packet\Lmpd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DLink DT620 Packet\Dt620pd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\IBM Crystal LAN Packet\Epktisa.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Kingston EtheRx KNE110TX Packet\Ktc110p.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Laneed LD 10-100AL Packet\L100al.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Laneed LD-CDF Packet\Ldcdt.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Laneed LD-PCI2TL Packet\Ldpcil.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Melco LPC2-T\Lpchkat2.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Planex FNW9x00T - ENW8300T Packet\fetpkt.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Planex FW-100TX Fast Ethernet Packet\FETPKT.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Planex FW-100TX Fast Ethernet Packet\Rtspkt.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\PXE Packet Driver\Undipd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\SN 2000p Packet\PNPPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\WaveLAN Packet\Wvlan42.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom CBE10-100BTX Packet\Cbepd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Ethernet II PS Packet\Xpspd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom RE10 - RE100 Packet\Ce3pd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\CMDS.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\CMDS16.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\E.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\GUEST.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\MSCDEX.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\Net.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\OHCI.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\PROTMAN.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\UHCI.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom CBE10-100BTX\Cbendis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Ethernet 10-100 + Modem\Cbendis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Ethernet II PS\Xpsndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom PE3-10Bx\Pe3ndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Re-100Btx + Ce3B-100Btx\Ce3ndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom RE10BT\Ce3ndis.exe
C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe
C:\QooBox\Purity\WINDOWS\PPATCH~1\?hkdsk.exe
C:\WINDOWS\system32\cdplayer.exe.manifest
C:\WINDOWS\system32\logonui.exe.manifest
C:\IO.SYS
C:\MSDOS.SYS
C:\pagefile.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\CATC USB Ethernet\Elndis.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\CATC USB Ethernet\Usbd.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI1394.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI2DOS.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI4DOS.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI8DOS.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI8U2.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPICD.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPIEHCI.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPIOHCI.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPIUHCI.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\BOOTSRV.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\bootsrv16.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\BTCDROM.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\BTDOSM.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\COUNTRY.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\DISPLAY.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\DLSHELP.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\FLASHPT.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\HIMEM.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\KEYBOARD.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\msbootsrv16.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\OAKCDROM.SYS
C:\Documents and Settings\Megan\Local Settings\Temp\DXM179.tmp
C:\Documents and Settings\Megan\Local Settings\Temp\DXM17A.tmp
C:\Documents and Settings\Megan\Local Settings\Temp\DXM17B.tmp

Finished

And here is the log report for Hijackthis:

Logfile of HijackThis v1.99.1
Scan saved at 11:18:22 PM, on 1/26/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jucheck.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\HJT\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\WUTemp\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [AcctMgr] "C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe" /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: 01Apache - Unknown owner - C:\PROGRA~1\01COM~1\WEBSER~1\Apache.exe" --ntservice (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe



Hope I did it right!
 
OK very good :)

How is the computer running at the moment ?

You coud try updating your soundcard drivers, looks llike you have a C-Media soundcard there -> C-Media

Let me know how things are running :bigthumb:
 
Okay so I downloaded the CM320 Driver but my sound is still not working.
I downloaded it to my desktop. Should I have downloaded it to somewhere else?? Or should I have downloaded something else? DO I have to do something to get it activated?

My computer is running fine.
I still have winlogon in my system32 folder(I found it but it said that access was denied when I tried deleting it.)
I also have Outerinfo in my start Menu>All Programs.
I am not sure how to delete it or anything
THank you for your help!
 
Hi :)

Yes you need to install the drivers too.
Extract the contents of the zip file (a folder) to C-drive.
Then go to that folder and run the file setup.exe, follow the promts.

When ready, reboot.

winlogon.exe in system32 folder is a legitimate Windows component, do not delete it !

Thn the Outerinfo leftover, rigthclick it with your mouse and choose "Delete" from the menu. Answer yes.

Let me know it worked :bigthumb:
 
Alright....Update:

Hi,
I extracted the files to my C Drive but when I double click setup.exe it tells me to Please Plug In C Media USB Card Reader
I am not sure what to do with it now.
THank you
 
I think that it is not the rigth driver for you...

Do you know the type of your soundcard ?
 
Nice to hear that, you're very welcome :)

Now you can clean AVG's Quarantine:
  • Open AVG Anti-Spyware
  • Click Infections
  • Click Quarantine tab
  • Click Select all
  • Click Remove finally
  • Close the program
You can remove the tools we used.

Then you should update your Java to the latest version (6.0)
  • [*]Start
    [*]Control Panel
    [*]Add/Remove Programs
  • Delete the old Java, J2SE Runtime Environment 5.0 Update 4
  • Download the latest version of Java Runtime Environment (JRE) 6.0.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement."
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Install it
Now you can make your hidden files hidden again.
  • Go to My Computer
  • Select the Tools menu and click Folder Options
  • Click the View tab.
  • Checkmark the "Display the contents of system folders"
  • Under the Hidden files and folders select "Show hidden files and folders"
  • Check "Hide protected operating system files"
  • Click Apply and then the OK and close My Computer.

=============

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
  • Clear your system restore
    This will clear the system restore folders from possible malware that was left behind during the cleaning process.
  • Use ATF Cleaner
    Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
  • Use Ad-Aware
    Download and install Ad-Aware. Update it and scan your computer regularly with it.
  • Use AVG Anti-Spyware
    Update it and scan your computer regularly with it.
  • Use Spybot S&D
    Download and install Spybot S&D. Update it and scan your computer regularly with it.
  • Install SpywareBlaster
    SpywareBlaster will prevent spyware from being installed.
  • Install MVPS Hosts file
    This prevents your computer from connecting to harmful sites.
  • Use Firefox browser
    Firefox is faster, safer and better browser than Internet Explorer.
  • Keep your systen up-to-date
    Visit Windows Update regularly.
  • Keep your antivirus and firewall up-to-date
    Scan your computer regularly with your antivirus.
  • Read this article by TonyKlein
    So how did I get infected in the first place?
  • Stand Up and Be Counted !
    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Stay clean and be safe ;)
 
Glad we could help, as the problem appears to be resolved this topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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