IE 7.0 problems - Malware/Spyware?

H

happy1

New member
I am not able to open ANY site using IE 7.0. It asks to install HTML viewr
but wonn't allow me to install since a pop-up window shows up asking "Click
to install ActiveX control on this web page. When I click OK, I get -
"Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience." And gives me two options: (1) Debug and (2)
Close. When I select Debug it shuts down IE.

On the same window, when I select - "For more information about this error, click here", I see the following information

AppName: iexplore.exe AppVer: 7.0.6000.16414 ModName: mshtml.dll
ModVer: 7.0.6000.16414 Offset: 002118c3

This is VERY annoying. Any help to resolve this problem will be appreciated.

Thank you.
 
Hello happy1 and welcome to the Forums :)

Let's do some research...

Please post a HijackThis log to here:
  • Click here to download HijackThis.exe
  • Save HijackThis.exe to your desktop.
  • Create a new folder named HijackThis to your desktop. Move Hijackthis.exe into that folder.
  • Run HijackThis.exe
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
:scratch:

This topic has been archived due to lack of a response.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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