IE 7 Takes 5 min to open

[Gary Clements]

Thank you

In the busy ness of my days recently, I dont think I have stopped to thank you for what you are doing for us..Thank you..

This is my wife's computer and she is feeling like someone has cut her arm off not being able to use it freely.

Regards
Gary

 

[Shaba]

Hi

Looking much better

Please download ATF Cleaner by Atribune and save
it to desktop.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit to close ATF-Cleaner.

Copy text below to Notepad and save it as remawf2.bat (save it as all files, *.*)

@ECHO OFF

move /Y "C:\PROGRA~1\GOOGLE\GOOGLE~2\121128~1.546\BAK\GoogleToolbarNotifier.exe"
"C:\PROGRA~1\GOOGLE\GOOGLE~2\121128~1.546"
move /Y "C:\PROGRA~1\JAVA\JRE15~1.0_1\BIN\BAK\jushed.exe" ""C:\PROGRA~1\JAVA\JRE15~1.0_1\BIN"

Boot in safe mode.

Doubleclick remawf2.bat; black dos windows will flash, that's normal.

Delete if present:

C:\WINDOWS\system32\tmp4.tmp.dll

Empty Recycle Bin

Reboot

Re-scan with kaspersky

Post:

- a fresh HijackThis log
- kaspersky report

 

[Gary Clements]

Posts as requested

Following are the Kasp and Hijack this logs as requested...The tasks you asked me to do seem to have competed properly.

According to Kasp..we have gone from 3 viruses found yesterday to 6 this time...

Regards

Gary


KASPERSKY ONLINE SCANNER REPORT
Thursday, May 03, 2007 12:41:21 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 3/05/2007
Kaspersky Anti-Virus database records: 311542
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 96657
Number of viruses found: 6
Number of infected objects: 47
Number of suspicious objects: 0
Duration of the scan process: 01:27:40

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\Temp\CLML_AGENT_LOG1.txt Object is locked skipped
C:\WINDOWS\Temp\sqlite_mCQ4KVy2Kb7qiCK Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{45B7F644-99FA-4788-8E0A-CAA6E36979DD}.bin Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C840000.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C940000.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C840001.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C940001.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C840002.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C900000.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C840003.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C840004.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C900001.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C840005.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C900002.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C740000.VBN Infected: Trojan.Win32.BH skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C940002.VBN Infected: Trojan.Win32.Agent.agv skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C940003.VBN Infected: Trojan.Win32.BH skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C900003.VBN Infected: Trojan-Downloader.Win32.ConHook.ba skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C940004.VBN Infected: Trojan.Win32.BH skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C940005.VBN Infected: Trojan.Win32.BH skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Lucy Walter\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Lucy Walter\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temp\~DF813F.tmp Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Acer Arcade\Trace.log Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Desktop\backups\backup-20070426-132323-555.dll Infected: Trojan.Win32.BHO.g skipped
C:\Documents and Settings\Lucy Walter\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Application Data\SiteAdvisor\SiteAdv.csh Object is locked skipped
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLML_MAIN\CLML.db Object is locked skipped
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP288\A0041442.rbf Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056767.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056791.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056793.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056794.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056795.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056796.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056797.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056816.dll Infected: Packed.Win32.Klone.k skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056864.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056865.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056866.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056867.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056869.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056870.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056871.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056872.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056873.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056874.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056875.EXE Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056876.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056877.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056878.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056879.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056880.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056881.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0058892.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\change.log Object is locked skipped
D:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\change.log Object is locked skipped

Scan process completed.

 

[Gary Clements]

HiJack This

Logfile of HijackThis v1.99.1
Scan saved at 12:41:36 PM, on 3/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Lucy Walter\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O2 - BHO: Control Popups in Internet Explorer - {41353F8B-78CE-48A5-BE44-153ED293D192} - C:\PROGRA~1\POPUPP~1\PopLib.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {a2393039-616d-4df9-a85c-108ae1828ea4} - C:\WINDOWS\system32\grap42a.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\HP\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\hgdebx.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Canon LBP3200 ª¬ºAµøµ¡.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~3\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: PopupPopper Control Panel - {3E94F358-9537-4BBA-8D12-D7F8A0136973} - C:\Program Files\PopupPopper\SiteList.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/pm/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176872148671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176872438937
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5010/mcfscan.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: OKI OPHC DCS Loader - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHCLDCS.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

 

[Shaba]

Hi

Empty this folder (in safe mode if no success in normal mode):

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine

Empty Recycle Bin

Re-scan with kaspersky

Post:

- a fresh HijackThis log
- kaspersky report

 

[Gary Clements]

Better

The Kasp scan this time revealed 3 viruses and 30 infected files. I watched the scan, all viruses and infections are on Drive C..Also the first 2 viruses found appear to affect only one file each with the third infecting the remaining 28.

The original Symtom...very slow to open IE has not changed

Logs follow.

Regards

Gary

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, May 03, 2007 7:20:55 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 3/05/2007
Kaspersky Anti-Virus database records: 311690
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 96932
Number of viruses found: 3
Number of infected objects: 30
Number of suspicious objects: 0
Duration of the scan process: 01:18:10

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\Temp\CLML_AGENT_LOG1.txt Object is locked skipped
C:\WINDOWS\Temp\sqlite_WPTz2vEkaTlN56B Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Lucy Walter\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Lucy Walter\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temp\~DF1CA.tmp Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\History\History.IE5\MSHist012007050320070504\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Acer Arcade\Trace.log Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Lucy Walter\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Lucy Walter\Desktop\backups\backup-20070426-132323-555.dll Infected: Trojan.Win32.BHO.g skipped
C:\Documents and Settings\Lucy Walter\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Lucy Walter\Application Data\SiteAdvisor\SiteAdv.csh Object is locked skipped
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLML_MAIN\CLML.db Object is locked skipped
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP288\A0041442.rbf Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056767.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056791.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056793.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056794.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056795.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056796.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056797.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP301\A0056816.dll Infected: Packed.Win32.Klone.k skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056864.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056865.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056866.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056867.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056869.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056870.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056871.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056872.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056873.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056874.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056875.EXE Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056876.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056877.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056878.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056879.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056880.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0056881.exe Infected: Trojan-Clicker.Win32.Agent.jh skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP302\A0058892.dll Infected: Trojan.Win32.BHO.g skipped
C:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP303\change.log Object is locked skipped
D:\System Volume Information\_restore{036CC90F-6E56-46DE-846D-39032A2FC627}\RP303\change.log Object is locked skipped

Scan process completed.

 

[Gary Clements]

Hijack this

Logfile of HijackThis v1.99.1
Scan saved at 7:21:35 PM, on 3/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\SiteAdvisor\6066\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Documents and Settings\Lucy Walter\Desktop\HijackThis.exe
C:\Documents and Settings\Lucy Walter\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O2 - BHO: Control Popups in Internet Explorer - {41353F8B-78CE-48A5-BE44-153ED293D192} - C:\PROGRA~1\POPUPP~1\PopLib.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {a2393039-616d-4df9-a85c-108ae1828ea4} - C:\WINDOWS\system32\grap42a.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\HP\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\hgdebx.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Canon LBP3200 ª¬ºAµøµ¡.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~3\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: PopupPopper Control Panel - {3E94F358-9537-4BBA-8D12-D7F8A0136973} - C:\Program Files\PopupPopper\SiteList.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/pm/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176872148671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176872438937
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5010/mcfscan.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: OKI OPHC DCS Loader - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHCLDCS.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

 

[Shaba]

Hi

Logs look good.

All viruses are in system restore which can be easily cleaned afterwards; I'll give you instructions later.

Other than, how are things running now?

 

[Gary Clements]

Operating overall is fine except

using the computer has been ok all the way through as long as we do not want to browse. Then and now it takes a looong time to open the browser, or to move from one site to another,

Much of my wifes work is now on the net so as you can imagine this problem has made it impossible for her to work, and is very frustrating.

when we remove these 3 viruses, does the internet Explorer problem go away?

 

[Gary Clements]

3 minutes to open this site

I just logged on to see if you were here yet..and as a test I timed the computer. I have this thread stored as a favourite...with he computer already online, I hit the short cut to here and it took a full 3 minutes b4 this forum opened

 

[Shaba]

Hi

No, I don't think that will solve that problem.

How old is windows installation on your computer? Have you defragged hard disk lately?

 

[Gary Clements]

The computer is less thanh a year old, and hence so is te installation.....the computer is flly defragged regularly, most recently about an hour aga..just before I logged on here and timed the response. The other computers on this network do not experience the same connection delays.

Secondly as this is a laptop we log on both in the office network and on our homew network and this machine now reacts the same way on both

 

[Gary Clements]

this windows installation is also 100% current in terms of automatic Windows updates

 

[Shaba]

Hi

Ok, then how much RAM that laptop has?

 

[Gary Clements]

this is an Acer Laptop (Intel Pentium), with 512 Ram running at 1.60Ghz

This problem never used to be here, it started abruptly a couple of days before I made the first post here

 

[Shaba]

Hi

Then that isn't because of RAM.

I think that problem isn't malware related so I'm a bit unsure if I can help.

However, I can redirect you to some other forum which can help if you like to.

 

[Gary Clements]

again thank you for your help....what I would like to do is firstly to get rid of these three remaining viruses on this computer. I am also running Kasp on the other 4 computers on this network,

so far one is clean,
My own laptop has a couple of "Adware" infestations which I am trying to remove
The third has about a dozen viruses listed and has numerous infections of the same Adware as on my Laptop
and the last one is 50% scanned with one viruse found affecting one file.

Can you pls guide me to get rid of these 3 viruses, then direct me to the other forum so we can try to fix this time issue...after that I would love to keep this thread going to make sure that the malware is not an issue on the remaining network machines,m is thatb asking too much of you?

 

[Shaba]

Hi

I think pcpitstop would be a good forum for that issue.

Open hijackthis, click do a system scan only and checkmark these:

O2 - BHO: (no name) - {a2393039-616d-4df9-a85c-108ae1828ea4} - C:\WINDOWS\system32\grap42a.dll (file missing)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\hgdebx.dll",realset

Close all windows including browser and press fix checked.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Windows XP System Restore Guide

Reenable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  
  Instructions for - Spybot S & D and Ad-aware
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

 

[Gary Clements]

thks for that

Ok I have done those steps on this troublesome machine, and I am currently running Kasp on it one more time.. I have already loaded Adware, Spybot and Microsoft Destroyer, I will get spyware blastewr as well as you suggest. I have also checked and rescheduled virus protection update times on all of the computers, and I will refer this IE delay to the other forum as you suggested.

Of our other computers, I beleive 2 of the 4 are now clean. My laptop has what may or may not be a issue..

I use a TightVNC connection to link to my office server in another state. When I ran Kasp on this machine it came back with 2 viruses infecting two files, and my reading of the log all I can see is the two entries for "not-a-virus" attached to Tight VNC.. I did a Googel on this and it took me to Kaasp, I also went to Microsoft and neither it, no Adware seem to know what to make of it.. Tyhe Kasp Log for this second machine follows..would you also take a quick look at it for me...I cannot delete Tight VNC

Thks

gary

KASPERSKY ONLINE SCANNER REPORT
Friday, May 04, 2007 2:54:57 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 4/05/2007
Kaspersky Anti-Virus database records: 313048
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
G:\
H:\
Q:\
W:\

Scan Statistics:
Total number of scanned objects: 70269
Number of viruses found: 2
Number of infected objects: 8
Number of suspicious objects: 0
Duration of the scan process: 01:18:48

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\Application Data\Microsoft\Outlook\Outlook.NK2 Object is locked skipped
C:\Documents and Settings\Gary Clements\Application Data\Microsoft\Outlook\Outlook~2.srs Object is locked skipped
C:\Documents and Settings\Gary Clements\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
C:\Documents and Settings\Gary Clements\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Application Data\AOL OCP\AIM\Storage\data\garycrimports\localStorage\common.cls Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\History\History.IE5\MSHist012007050420070505\index.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Temp\~DF6ADC.tmp Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Gary Clements\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Gary Clements\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\TightVNC\VNCHooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
C:\Program Files\TightVNC\WinVNC.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{420385EF-1EF2-4090-8720-764AFD69B8D9}\RP126\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\Build Pro Connection Components\tightvnc-1.2.9-setup.exe/data0002 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h skipped
D:\Build Pro Connection Components\tightvnc-1.2.9-setup.exe/data0003 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
D:\Build Pro Connection Components\tightvnc-1.2.9-setup.exe Inno: infected - 2 skipped
D:\Documents\PST File\outlook.pst Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
G:\Build Pro Connection Components\tightvnc-1.2.9-setup.exe/data0002 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h skipped
G:\Build Pro Connection Components\tightvnc-1.2.9-setup.exe/data0003 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
G:\Build Pro Connection Components\tightvnc-1.2.9-setup.exe Inno: infected - 2 skipped
H:\boot.ini Object is locked skipped
H:\NTDETECT.COM Object is locked skipped
H:\ntldr Object is locked skipped
Q:\Batches\Completed\0007081030.zap Object is locked skipped
Q:\Batches\Completed\0007081032.zap Object is locked skipped
Q:\Box Labels\Barcode Labels.doc Object is locked skipped
Q:\Box Labels\BoxBarcode.xls Object is locked skipped

Scan process completed.

 

[Shaba]

Hi

Kaspersky log is ok, tightvnc is listed only because it can also be used on malicious purposes.