Infected by Trojan and maybe others

Good. Now let's clean temps and then do one more Kaspersky scan. :)


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


After that run Kaspersky online scanner and post back its report.
 
Sorry for the delay

Sorry for the delay. Very busy at work.
I ran the ATF cleanup. As a side note I have noticed a significant increase in system start-up time as well as a decrease in performance. Could this be related to the removal of items which windows is still looking for and not finding?

Friday, January 25, 2008 3:33:28 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 25/01/2008
Kaspersky Anti-Virus database records: 532093


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\
L:\

Scan Statistics
Total number of scanned objects 141960
Number of viruses found 10
Number of infected objects 29
Number of suspicious objects 0
Duration of the scan process 03:38:42

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NetworkMonitor4.zip/netmon.exe Infected: not-a-virus:Monitor.Win32.NetMon.a skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NetworkMonitor4.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC.zip/drsmartload45a45a45g.exe Infected: Trojan-Downloader.Win32.Adload.fq skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC1.zip/drsmartload.exe Infected: Trojan-Downloader.Win32.Adload.fp skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC1.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC4.zip/MTE3NDI6ODoxNg.exe Infected: Trojan-Downloader.Win32.Small.buy skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC4.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC5.zip/drsmartload45a45a45g.exe Infected: Trojan-Downloader.Win32.Adload.fq skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC5.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC6.zip/drsmartload.exe Infected: Trojan-Downloader.Win32.Adload.fp skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC6.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC7.zip/Installer4.exe Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC7.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsSearchAssistant.zip/ClientAX.dll Infected: not-a-virus:AdWare.Win32.180Solutions.ao skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsSearchAssistant.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsZango.zip/zangohook.dll Infected: not-a-virus:AdWare.Win32.180Solutions.au skipped

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsZango.zip ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\ccSubSDK\submissions.idx Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.DAT Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\volatile.DAT Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-01-25_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{A654307E-4429-4D49-B63F-0D23DE0C2194}.ldb Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{A654307E-4429-4D49-B63F-0D23DE0C2194}.sds Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\C210774C.TMP Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_1827650943_30605312_5676 Object is locked skipped

C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE3.tmp Object is locked skipped

C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{2EDE145E-DC06-45DC-80A8-C721DBAC9445}.TmpSBE Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\Desktop.ini Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG0.JPG Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG1.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG10.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG11.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG12.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG13.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG2.JPG Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG3.JPG Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG4.JPG Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG5.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG6.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG7.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG8.JPG Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\IMG9.JPG Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\My Logitech Pictures\Pictures and Videos\folder.dat Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\Sample Pictures.lnk Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\Samples.lnk Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\Thumbs.db Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\Thumbs.db Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 027.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 037.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 039.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 042.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 051.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 052.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 055.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 056.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 058.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 062.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 063.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 064.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 066.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 069.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Mags\WE'RE HOT 071.jpg Object is locked skipped

C:\Documents and Settings\Girls Rule\My Documents\My Pictures\WE'RE HOT\Thumbs.db Object is locked skipped

C:\Documents and Settings\HP_Administrator\Application Data\Symantec\NPMDataStore\CIMStore.xml Object is locked skipped

C:\Documents and Settings\HP_Administrator\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\MSHist012008012520080126\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temp\fla562.tmp Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temp\fla563.tmp Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temp\fla585.tmp Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temp\fla586.tmp Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\HP_Administrator\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Administrator\UserData\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\Program Files\World of Warcraft\Logs\gx.log Object is locked skipped
 
Continued

C:\Program Files\World of Warcraft\Logs\SESound.log Object is locked skipped

C:\RECYCLER\S-1-5-21-1166220765-3949105353-3721524447-1008\Dc1\vhymevpx.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP497\A0134985.exe/file02 Infected: not-a-virus:FraudTool.Win32.WinZix.a skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP497\A0134985.exe/file14 Infected: Trojan.Win32.Obfuscated.mc skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP497\A0134985.exe Inno: infected - 2 skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP517\A0142717.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP517\A0142722.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP517\A0142730.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP518\A0142736.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP518\A0142741.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP519\A0142745.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP519\A0142750.exe Infected: Trojan.Win32.Inject.qu skipped

C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP537\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{8B2FAAFF-EA19-446F-81AD-7CD7302C6A2B}.crmlog Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{E22254DB-3665-43B8-97E4-063AC6982D3E}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped

C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped

C:\WINDOWS\system32\config\OSession.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\JET583D.tmp Object is locked skipped

C:\WINDOWS\Temp\~ROMFN_00000288 Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
 
Hi

Clear recycler bin and Spybot recovery items (first aid kit icon in Spybot program). Other infected objects will be cleaned when you do system restore (instructed below).


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Next we remove all used tools.

  • Double-click OTMoveIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 4.
  • Scroll down to where it says
    The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • Download iespyad
    It puts many bad webpages on your restricted zones list. This means that you can still view the
    bad
    webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
    If you need help understanding how it works, there is a tutorial here
    Download it here
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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