Infected?: Unable to update windows or turn on update service

M

moe0303

New member
Hello,
I was running AVG 7.0 on this PC and I forgot to upgrade it back when 8.0 came out and now it is infected. I have since downloaded the new AVG which finds and heals the viruses, but they keep coming back. The first scan found 28 threats, the next 3, the last scan that took place found 0 threats. I am unable to update Windows because when I try to turn the service on I get an "Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it." message. I am not sure where to go next. Here is an HJT log from today. TIA for any help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:54 AM, on 10/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\No-IP\DUC20.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Shared\Software\HiJackThis.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: raid_tool.exe.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {33704B0F-9EB7-434B-B752-EA6CFFB87423} (pmjpegaudio Class) - http://192.168.1.253/JpegInst.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\System32\kbdbr32.dll,C:\WINDOWS\System32\mchgrcoi32.dll,C:\WINDOWS\System32\mchgrcoi32.dll,avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NoIPDUCService - Vitalwerks LLC - C:\Program Files\No-IP\DUC20.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 5879 bytes
 
Hi

Navigate into C:\Shared\Software folder and rename HijackThis.exe file -> something.exe. Post a fresh hjt log after renaming is done.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:39:23 PM, on 10/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\No-IP\DUC20.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\WINDOWS\system32\rundll32.exe
C:\Shared\Software\something.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {62D1390B-75E8-445C-A99D-3340E08FD4C5} - C:\WINDOWS\system32\vtUkiheE.dll (file missing)
O2 - BHO: (no name) - {698749F2-67EF-456E-8C60-01785A16E4FA} - C:\WINDOWS\system32\vtUmNEXO.dll (file missing)
O2 - BHO: (no name) - {C9F88CDF-0332-4BA3-98EA-8D8BB7D11A19} - C:\WINDOWS\system32\cbXpQIca.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [11091252] rundll32.exe "C:\WINDOWS\system32\dibwwmla.dll",b
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: raid_tool.exe.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {33704B0F-9EB7-434B-B752-EA6CFFB87423} (pmjpegaudio Class) - http://192.168.1.253/JpegInst.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\System32\kbdbr32.dll,C:\WINDOWS\System32\mchgrcoi32.dll,C:\WINDOWS\System32\mchgrcoi32.dll,avgrsstx.dll
O20 - Winlogon Notify: 110912fd486 - C:\WINDOWS\System32\mchgrcoi32.dll (file missing)
O20 - Winlogon Notify: vtUkiheE - vtUkiheE.dll (file missing)
O20 - Winlogon Notify: __c007731F - C:\WINDOWS\System32\__c007731F.dat (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NoIPDUCService - Vitalwerks LLC - C:\Program Files\No-IP\DUC20.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 6659 bytes
 
Hi

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
 
ComboFix 08-10-30.05 - Babcock SRV 2008-10-30 9:45:24.1 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.163 [GMT -4:00]
Running from: C:\Documents and Settings\Babcock SRV\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\IE4 Error Log.txt
C:\WINDOWS\system32\__c00AEF56.exe
C:\WINDOWS\system32\__c00FBF59.exe
C:\WINDOWS\system32\2.tmp
C:\WINDOWS\system32\3.tmp
C:\WINDOWS\system32\5.tmp
C:\WINDOWS\system32\9.tmp
C:\WINDOWS\system32\A.tmp
C:\WINDOWS\system32\acIQpXbc.ini
C:\WINDOWS\system32\acIQpXbc.ini2
C:\WINDOWS\system32\ahhowv.dll
C:\WINDOWS\system32\almwwbid.ini
C:\WINDOWS\system32\B.tmp
C:\WINDOWS\system32\bcyjpnib.ini
C:\WINDOWS\system32\C.tmp
C:\WINDOWS\system32\cbXpQIca.dll
C:\WINDOWS\system32\D.tmp
C:\WINDOWS\system32\E.tmp
C:\WINDOWS\system32\F.tmp
C:\WINDOWS\system32\hfcbecxw.dll
C:\WINDOWS\system32\hpvyvmll.dll
C:\WINDOWS\system32\iajjncxb.ini
C:\WINDOWS\system32\lbwnslsi.ini
C:\WINDOWS\system32\mdm.exe
C:\WINDOWS\system32\OXENmUtv.ini
C:\WINDOWS\system32\OXENmUtv.ini2
C:\WINDOWS\system32\wwybni.dll
C:\WINDOWS\system32\wxcebcfh.ini
C:\xcrashdump.dat

.
((((((((((((((((((((((((( Files Created from 2008-09-28 to 2008-10-30 )))))))))))))))))))))))))))))))
.

2008-10-27 13:28 . 2008-10-27 13:28 318,464 --ahs---- C:\WINDOWS\system32\19.tmp
2008-10-27 13:27 . 2008-10-27 13:27 0 --a------ C:\WINDOWS\system32\18.tmp
2008-10-27 12:27 . 2008-10-27 12:28 318,464 --ahs---- C:\WINDOWS\system32\17.tmp
2008-10-27 11:27 . 2008-10-27 11:28 318,464 --ahs---- C:\WINDOWS\system32\16.tmp
2008-10-27 10:32 . 2008-10-27 10:32 <DIR> d--h----- C:\$AVG8.VAULT$
2008-10-27 10:22 . 2008-10-27 10:22 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
2008-10-27 10:22 . 2008-10-27 10:22 <DIR> d-------- C:\Program Files\AVG
2008-10-27 10:22 . 2008-10-27 10:22 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-10-27 10:22 . 2008-10-27 10:22 96,520 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
2008-10-27 10:22 . 2008-10-27 10:22 75,272 --a------ C:\WINDOWS\system32\drivers\avgtdix.sys
2008-10-27 10:22 . 2008-10-27 10:22 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
2008-10-27 09:28 . 2008-10-27 09:28 <DIR> d--hs---- C:\WINDOWS\system32\GroupPolicyManifest
2008-10-24 16:37 . 2008-10-24 16:40 318,464 --ahs---- C:\WINDOWS\system32\15.tmp
2008-10-24 15:37 . 2008-10-24 15:38 318,464 --ahs---- C:\WINDOWS\system32\14.tmp
2008-10-24 14:37 . 2008-10-24 14:41 318,464 --ahs---- C:\WINDOWS\system32\13.tmp
2008-10-24 12:59 . 2008-10-24 12:59 <DIR> d-------- C:\WINDOWS\system32\scripting
2008-10-24 12:59 . 2008-10-24 12:59 <DIR> d-------- C:\WINDOWS\system32\en
2008-10-24 12:59 . 2008-10-24 12:59 <DIR> d-------- C:\WINDOWS\l2schemas
2008-10-24 11:26 . 2008-10-24 11:26 0 --a------ C:\WINDOWS\system32\4.tmp
2008-10-24 03:30 . 2006-12-28 15:01 19,569 --a------ C:\WINDOWS\006028_.tmp
2008-10-24 03:30 . 2008-04-13 20:12 10,752 --------- C:\WINDOWS\system32\smtpapi.dll
2008-10-24 03:30 . 2008-04-13 20:12 9,728 --------- C:\WINDOWS\system32\rwnh.dll
2008-10-24 03:30 . 2007-06-21 01:52 974 --------- C:\WINDOWS\system32\pid.inf
2008-10-24 03:10 . 2008-05-01 10:30 331,776 --------- C:\WINDOWS\system32\dllcache\msadce.dll
2008-10-24 02:35 . 2008-10-24 02:35 318,464 --ahs---- C:\WINDOWS\system32\2B.tmp
2008-10-24 01:35 . 2008-10-24 01:35 318,464 --ahs---- C:\WINDOWS\system32\11.tmp
2008-10-24 00:35 . 2008-10-24 00:38 318,464 --ahs---- C:\WINDOWS\system32\10.tmp
2008-10-23 16:13 . 2008-10-23 16:14 318,464 --ahs---- C:\WINDOWS\system32\48.tmp
2008-10-23 15:18 . 2008-10-23 15:18 4,139 --a------ C:\WINDOWS\GnuHashes.ini
2008-10-23 15:13 . 2008-10-23 15:13 127 --a------ C:\WINDOWS\system32\MRT.INI
2008-10-23 12:08 . 2004-08-02 14:20 7,208 --------- C:\WINDOWS\system32\secupd.sig
2008-10-23 12:08 . 2004-08-02 14:20 4,569 --------- C:\WINDOWS\system32\secupd.dat
2008-10-23 08:24 . 2008-10-27 09:28 1,433 --ahs---- C:\WINDOWS\system32\GroupPolicy000.dat
2008-10-22 09:45 . 2008-04-13 20:11 1,082,368 --a------ C:\WINDOWS\system32\esent.dll
2008-10-22 09:33 . 2008-04-13 20:12 354,304 --a------ C:\WINDOWS\system32\winhttp.dll
2008-10-22 09:33 . 2008-04-13 20:12 18,944 --a------ C:\WINDOWS\system32\qmgrprxy.dll
2008-09-05 23:30 . 2008-09-05 23:30 241,704 --------- C:\WINDOWS\system32\dllcache\wgaLogon.dll
2008-09-05 23:29 . 2008-09-05 23:29 917,032 --------- C:\WINDOWS\system32\dllcache\WgaTray.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2003-06-03 14:49 448,256 ----a-w C:\WINDOWS\inf\EL2K_N64.sys
2003-06-03 14:48 147,328 ----a-w C:\WINDOWS\inf\EL2K_XP.sys
2003-06-03 14:47 147,328 ----a-w C:\WINDOWS\inf\EL2K_2K.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [2004-12-02 102400]
"LightScribe Control Panel"="C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-04-19 484904]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-05-04 149040]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-05-04 161328]
"InCD"="C:\Program Files\Nero\Nero 7\InCD\InCD.exe" [2007-05-04 1057328]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-24 282624]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-10-27 1177368]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="C:\PROGRA~1\SYMNET~1\SNDWarn.exe" [2004-07-13 95352]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
raid_tool.exe.lnk - C:\Program Files\VIA\RAID\raid_tool.exe [2004-01-09 561152]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2004-02-02 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\RDS\\PLCtrlWz.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 viasraid;viasraid;C:\WINDOWS\system32\drivers\viasraid.sys [2003-06-12 75904]
R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-10-27 96520]
R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-10-27 902424]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-10-27 282904]
R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-10-27 75272]
S3 tj2knd5;Terayon Cable Modem (NDIS);C:\WINDOWS\system32\DRIVERS\tj2knd5.sys [2002-10-14 17616]
S3 tj2kunic;Terayon Cable Modem (WDM);C:\WINDOWS\system32\DRIVERS\tj2kunic.sys [2002-10-14 69680]
S3 V90drv;v90drv;C:\WINDOWS\system32\DRIVERS\v90drv.sys [2001-11-29 1432836]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"
.
Contents of the 'Scheduled Tasks' folder

2008-10-30 C:\WINDOWS\Tasks\backup.job
- C:\backup.bat [2004-02-02 14:37]

2008-10-30 C:\WINDOWS\Tasks\Symantec NetDetect.job
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE [2004-12-14 12:24]

2008-10-30 C:\WINDOWS\Tasks\BACKUP_DO_NOT_DELETE.job
- E:\BACKUP_DO_NOT_DELETE.bat [2008-06-12 00:28]

2008-10-30 C:\WINDOWS\Tasks\MP Scheduled Scan.job
- C:\Program Files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
.
- - - - ORPHANS REMOVED - - - -

BHO-{62D1390B-75E8-445C-A99D-3340E08FD4C5} - C:\WINDOWS\system32\vtUkiheE.dll
BHO-{698749F2-67EF-456E-8C60-01785A16E4FA} - C:\WINDOWS\system32\vtUmNEXO.dll
BHO-{895770db-315a-4c5a-9d2a-1713d1d60e5f} - C:\WINDOWS\system32\wwybni.dll
BHO-{C9F88CDF-0332-4BA3-98EA-8D8BB7D11A19} - C:\WINDOWS\system32\cbXpQIca.dll
HKLM-Run-11091252 - C:\WINDOWS\system32\hfcbecxw.dll
ShellExecuteHooks-{62D1390B-75E8-445C-A99D-3340E08FD4C5} - C:\WINDOWS\system32\vtUkiheE.dll
Notify-110912fd486 - C:\WINDOWS\System32\mchgrcoi32.dll
Notify-__c007731F - C:\WINDOWS\System32\__c007731F.dat
Notify-vtUkiheE - vtUkiheE.dll


.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Babcock SRV\Application Data\Mozilla\Firefox\Profiles\ztvzpzra.default\
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-30 09:51:45
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\SYSTEM32\ATI2EVXX.EXE
C:\PROGRAM FILES\WINDOWS DEFENDER\MSMPENG.EXE
C:\PROGRAM FILES\AVG\AVG8\AVGWDSVC.EXE
C:\WINDOWS\SYSTEM32\CTSVCCDA.EXE
C:\PROGRAM FILES\NERO\NERO 7\INCD\INCDSRV.EXE
C:\PROGRAM FILES\COMMON FILES\LIGHTSCRIBE\LSSRVC.EXE
C:\PROGRAM FILES\NO-IP\DUC20.EXE
C:\PROGRAM FILES\ANALOG DEVICES\SOUNDMAX\SMAGENT.EXE
C:\PROGRAM FILES\AVG\AVG8\AVGRSX.EXE
C:\WINDOWS\SYSTEM32\ATI2EVXX.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\SoftwareDistribution\Download\e59aa0bf8ffee6bb7d565028a40e2f6e\update\update.exe
.
**************************************************************************
.
Completion time: 2008-10-30 9:55:47 - machine was rebooted [Babcock SRV]
ComboFix-quarantined-files.txt 2008-10-30 13:55:28

Pre-Run: 131,632,496,640 bytes free
Post-Run: 131,791,421,440 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

193 --- E O F --- 2008-10-24 17:02:47

----------------------------------------------------------------------------------------------------------HJT--------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:02:10 AM, on 10/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\No-IP\DUC20.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Shared\Software\something.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: raid_tool.exe.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {33704B0F-9EB7-434B-B752-EA6CFFB87423} (pmjpegaudio Class) - http://192.168.1.253/JpegInst.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{0C65C6BB-9D9C-4BEE-A8B5-451F8C54C887}: NameServer = 192.168.2.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NoIPDUCService - Vitalwerks LLC - C:\Program Files\No-IP\DUC20.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 6027 bytes


It came up with a message that it was downloading updates that will automatically restart my PC. I chose the "restart later" option.
 
I also notice another IE shortcut. Is this ok?
Click to expand...
Hi

Right click the shortcut and select properties to see what path it contains.



Open notepad and copy/paste the text in the quotebox below into it:

Code: 
File::
C:\WINDOWS\system32\19.tmp
C:\WINDOWS\system32\18.tmp
C:\WINDOWS\system32\17.tmp
C:\WINDOWS\system32\16.tmp
C:\WINDOWS\system32\15.tmp
C:\WINDOWS\system32\14.tmp
C:\WINDOWS\system32\13.tmp
C:\WINDOWS\system32\4.tmp
C:\WINDOWS\006028_.tmp
C:\WINDOWS\system32\2B.tmp
C:\WINDOWS\system32\11.tmp
C:\WINDOWS\system32\10.tmp
C:\WINDOWS\system32\48.tmp


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

CFScriptB-4.gif


Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Uninstall old Adobe Reader and get the latest one here or get Foxit Reader here.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


* Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic, along with a new HijackThis log & above mentioned ComboFix resultant log.
 
Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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