Infected with the dreaded Antivermin!

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plnyu

New member
Hi, first up, I want to say thanks for the service you all provide, it is much appreciated. :bigthumb:

My pc was infected with Antivermin about 3 days ago. I have tried, in vain, to get rid of the 'bloody' (Aussie slang expression), thing by using SmitfraudFix as well as trying several Anti-spyware programs, (Ad-Aware SE, Spyblaster, Spydoctor).

Below is my Panda online scan. (I'll be sending my Hijack this results in my next msg as I received an error saying this msg was too long).

Incident Status Location

Spyware:spyware/searchcentrix Not disinfected Windows Registry
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\NetworkService\Cookies\system@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\NetworkService\Cookies\system@dist.belnk[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Pauline\Desktop\SmitfraudFix\Process.exe
Spyware:Cookie/Rn11 Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@rn11[1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@com[2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@ad.sensismediasmart.com[1].txt
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@www.myaffiliateprogram[1].txt
Spyware:Cookie/Santa Monica networks inc Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@smni[1].txt
Spyware:Cookie/Centralmedia Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@centralmedia[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@ath.belnk[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@atwola[2].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@cgi-bin[4].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@atwola[5].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@atwola[3].txt
Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@yadro[1].txt
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@www.myaffiliateprogram[3].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@atwola[4].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@burstnet[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@dist.belnk[2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@toplist[2].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@xiti[1].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@www.burstbeacon[2].txt
Spyware:Cookie/Kount Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@kount[2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@www.burstbeacon[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@dist.belnk[3].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@belnk[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@burstnet[1].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@cgi-bin[8].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@burstnet[4].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@dist.belnk[4].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@www.burstbeacon[3].txt
Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@xmts[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@burstnet[5].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@cgi-bin[11].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@www.burstbeacon[5].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Pauline\Cookies\pauline@burstnet[6].txt
Adware:Adware/VideoActiveXObject Not disinfected C:\Recycled\NPROTECT\00000914.EXE
Spyware:Cookie/RealMedia Not disinfected C:\Recycled\NPROTECT\00001152.TXT
Spyware:Cookie/Statcounter Not disinfected C:\Recycled\NPROTECT\00001153.TXT
Spyware:Cookie/Casalemedia Not disinfected C:\Recycled\NPROTECT\00001154.TXT
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Recycled\NPROTECT\00001155.TXT
Spyware:Cookie/QuestionMarket Not disinfected C:\Recycled\NPROTECT\00001156.TXT
Adware:Adware/Trymedia Not disinfected C:\Downloads\Bone-dm[1].exe
Cheers
Pauline
 
As per my previous msg, here are my Hijack this results.

------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 4:55:00 AM, on 8/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Spyware Doctor\swdoctor.exe
C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
D:\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\freecell.exe
D:\Spybot-S&D 8Feb07\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
D:\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - D:\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll (disabled by BHODemon)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - D:\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll__BHODemonDisabled (file missing)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVGCtrl] D:\AVGNT.EXE /min
O4 - HKLM\..\Run: [AVSCHED32] D:\AVSched32.EXE /min
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SNM] D:\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [SpybotSnD] "F:\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKCU\..\Run: [Skype] "F:\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [Spyware Doctor] "D:\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Spybot-S&D 8Feb07\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PC Alert 4.lnk = C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Billminder.lnk = D:\Program Files\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - D:\AVGUARD.EXE (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - D:\AVWUPSRV.EXE (file missing)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - D:\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZONELABS\vsmon.exe (file missing)

Look forward to your response.
Pauline from Australia :)
 
G'Day Pauline and welcome to the forum, I first want to say I see no malware in the HJT log, but this junk is usually hidden. Smitfraudfix is the tool we use first and I will ask you to run it again so I can be sure that infection is gone. What I need from you is a description of the symptoms, any error message you receive posted "word for word". Let's proceed like this.

1) This item: C:\WINDOWS\system32\freecell.exe is probably a game, but it can also be a trojan. If you were playing the game at the time you created the HJT log, fine, just close it for me when you make a log so I can be sure it is a game.

2) This item: C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe well, read about it:
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.clickz.com/news/article.php/3561546
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint

3) D:\HijackThis.exe <<< is this a drive, if yes then please return there and create a new folder by right clicking your mouse on the item. Move the .exe and the log that is there into that folder. We need this to safely store backups. If you need more information use this:
http://russelltexas.com/malware/createhjtfolder.htm
http://www.bleepingcomputer.com/forums/tutorial94.html

4) Delete any Smitfraudfix you have on the computer and then download it new from here:
http://siri.geekstogo.com/SmitfraudFix.php
Follow only these directions:
Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Complete the above instructions and then post the C:\report.txt from Smitfraudfix and a new HJT log. Add any comments you think will help.

Cheers
 
Hi Pskelly in Florida! I like your pic. Brave, fierce and cute all at the same time.

Apologies for the delay in getting back to you (had some more pc problems & then my keyboard decided it needed replacing, doh!!).

OK. Have acted on your instructions and here are the results:

1. C:\WINDOWS\system32\freecell.exe is a game.

2. Went to delete C:\Program Files\Viewpoint\Common\ViewpointService.exe and
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe but it was not in Add Remove programs (hidden I suspect), so I went directly to the folders to attempt to delete them. I deleted what I could but some parts of this program would not allow deleting eg. FotomatShellExt.dll 3.7.0.40 Viewpoint Photos Shell Extension, gave the following error msg; 'Cannot delete FotomatShellExt: Access is denied. Make sure the disk is not full or write-protected and that the files is not currently in use.' There are 3 other parts; ViewpointService, ViewMgr, ViewMgrCore.dll, all with the same error msg. :mad:

3. Have created a folder on the drive and put the hjt .exe and log in it.

4. Followed your instructions re Smitfraud and ran a new hjt, here are the results:

SmitFraudFix v2.141

Scan done at 16:43:04.57, Sat 10/02/2007
Run from C:\Documents and Settings\Pauline\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

-----------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 6:24:58 PM, on 14/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
F:\Phone\Skype.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
D:\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
D:\Program Files\Microsoft Office\Office\1033\msohelp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\DOCUME~1\Pauline\LOCALS~1\Temp\AutoDL%3FBundleId=11026_b197d946.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Pauline\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - D:\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll (disabled by BHODemon)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - D:\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll__BHODemonDisabled (file missing)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVGCtrl] D:\AVGNT.EXE /min
O4 - HKLM\..\Run: [AVSCHED32] D:\AVSched32.EXE /min
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SNM] D:\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [SpybotSnD] "F:\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKCU\..\Run: [Skype] "F:\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Spyware Doctor] "D:\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Spybot-S&D 8Feb07\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PC Alert 4.lnk = C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Billminder.lnk = D:\Program Files\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - D:\AVGUARD.EXE (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - D:\AVWUPSRV.EXE (file missing)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - D:\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZONELABS\vsmon.exe (file missing)

Thanks very much for your help. I look forward to your response. Hope all is now well in Florida, (your weather made our Newscast here in Australia recently).

Cheers :bigthumb:
Pauline
 
G'Day Pauline, I understand though it helps if you pop in and say that quickly or you may find the topic closed due to inactivity when you do return.

Strange about Viewpoint not being in Add Remove programs, thats where I see it all of the time. Do you have time to allow me a look at your uninstall list? We can remove it manually in safe mode, but uninstall is the better way to go.

Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

Please look at the information in those links I provided, if you need HJT it can not save backups for you there:
You are running HJT.exe from a .zip file in a Temporary Directory. This is unsafe as we will have no backups. That is why you received this message when you used HJT: http://russelltexas.com/malware/images/unsafefolder.gif
Please use the information in the following link to place HJT in a permanent, safe folder, I prefer C:\HJT\HijackThis.exe. If you need additional instructions use these: http://russelltexas.com/malware/createhjtfolder.htm

Smitfraudfix is clean but the instructions were not followed. I indicated not to run anything but "Search". There is a reason for that, Siri the creator has indicated damage can be done to the Desktop if the fix is run when no infection is present, thus the reason for "Search" first.

Looking at this HJT log, here is what I see:

1) I am concerned about this item, know why it is there?
C:\DOCUME~1\Pauline\LOCALS~1\Temp\AutoDL%3FBundleId=11026_b197d946.exe

2) The Viewpoint junk will have to wait until I look at the uninstall list.

3) O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon) <<< this is disabled, if you don't use it why not use HJT to remove it?

4) TeaTimer may block the change, turn it off when you use HJT:
http://russelltexas.com/malware/teatimer.htm

5) I can see no malware, but I was wondering why Dr Watson is running so often? You may want to look at those reports, could be an indication of a problem with hardware or information about a buggy program being run?
http://support.microsoft.com/kb/308538
http://www.nomorehistory.com/dr_watson.html
(your weather made our Newscast here in Australia recently).
Click to expand...
Must have been the tornados, they were in central Florida and I live on the Gulf coast near Tampa. Nothing but a little rain.

Send the uninstall list only and your comments. I'll let you know if I see anything in the list and we will remove Viewpoint at that point. If you are having any problems with malware, tell me about them.

Thanks
 
Hi Pskelly,

Here is my uninstall list:

Ad-Aware SE Personal
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.0.8
Adobe® Photoshop® Album Starter Edition 3.0
AntiVir/XP
Atomic Clock Sync
Blue's 123 Time Activities
Borland Database Engine (BDE) 7
Borland Database Engine 7
Eurex MarginCalculator 2
Freedom Security and Privacy Suite
Google Desktop
Google Toolbar for Internet Explorer
Google Video Player
HijackThis 1.99.1
Hotfix for Windows XP (KB912475)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB929120)
IVS Viewer
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
LiveUpdate BVRP Software
Marketmaker CFD-FX Asia Pacific Client
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
mobile PhoneTools
Nero - Burning Rom
Norton SystemWorks 2003
Norton WMI Update
Panda ActiveScan
PC Alert 4
Plaxo
PowerDVD
Print Server
ProSavageDDR and Utilities
QuickBooks: Small Business Edition 2003
Quicken 2006
Quicken v7
RealArcade
RealPlayer
Realtek AC'97 Audio
S3Display
S3Gamma2
S3Info2
S3Overlay
SafeCast Shared Components
Sandlot Games Client Services
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB929969)
Skype 2.5
Spelling Dictionaries For Adobe Reader Package
SpongeBob SquarePants Employee of the Month
Spybot - Search & Destroy 1.4
Spyware Doctor 4.0
System Alert Popup
The Print Shop Photo Organizer 1.0
Trader Workstation
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Version 2.01 Free
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Yahoo! Address AutoComplete
Yahoo! Internet Mail
Yahoo! Messenger

The D: that I had put HJT on is not a temporary drive and it is not in a temp folder. However, I checked to see if HJT was making back ups and it doesn't seem to be, so I have moved it to a permanent folder on my C:. I hadn't wanted to put on on C: originally because I am running out of space there. My ex-pc guy, for reasons known only to him, partitioned my hard drive into 4 sections, C: D: E: & F: , (which is part of the reason he is now 'ex'ed), and I do not know how to un-partition them.

Sorry for mis-understanding your instructions re. Smitfraudfix. :red:

I don't know why C:\DOCUME~1\Pauline\LOCALS~1\Temp\AutoDL%3FBundleId=11026_b197d946.exe is there. I went looking for it to see what it is, but it's no longer there.

I don't know how to use HJT to remove O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon). Had never used HJT prior to the dreaded Antivermins infection. Am very willing to learn how to do it, with some instruction. :)

I have been getting more error msg's due to non-responsive programs. This is probably why Dr Watson is showing up often. I have run a program called 'Spyware Doctor' which tells me I have a have Trojan. Here is the info SpyDoc provides;

Trojan.Popuper (AdClick
Adware/SecurityError [Panda]
AdWare.Win32.Agent.o [Kaspersky]
Trojan.FakeSpy
Smitfraud
Quicknavigate
Trojan.Puper
Trojan-Clicker.Win32.Agent.cr[Kaspersky]
Downloader-ACZ[McAfee]
Troj/AdClick-BE[Sophos]
Trojan.Emcodec.G)

Threat Level: High

Description: Trojan.Popuper hijacks the default Internet Explorer settings and changes your Internet Explorer homepage. It also appears as a security alert notifying users that their PC has been compromised and then downloads rogue antispyware products onto their PC.

Thanks again for your help. It is much appreciated. :greeting:
Pauline
 
Hi Pauline, let's regroup and look a little harder at this thing. I'll look at the uninstall list first, please understand I am looking for malware and security issues. It's a great chance for you to look for programs no longer needed. If there are space issues, it's a good place to start.

See this: http://forums.spybot.info/showpost.php?p=12880&postcount=2

Uninstall list:

AntiVir/XP: do you need this installed?
http://www.free-av.com/

Freedom Security and Privacy Suite: may be an old program?
http://www.freedom.net/

Uninstall all but the new one:
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9

Before we move against viewpoint and other stuff, some of the stuff you are finding makes me think we should run Smitfraudfix again, download it new from the link below and run only the "Search" function:
http://siri.geekstogo.com/SmitfraudFix.php SmitFraudFix v2.142

Post the report.txt from Smitfraudfix and a new HJT log.

Thanks
 
Hi Pskelly,
thank you for the information, (and education. I'm learning some very useful stuff).

Here's the report.txt from Smitfraudfix and the HJT log:

SmitFraudFix v2.142

Scan done at 5:26:12.43, Sat 17/02/2007
Run from C:\Documents and Settings\Pauline\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Pauline


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Pauline\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\PAULINE\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~2\\GOEC62~1.DLL"


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection



Logfile of HijackThis v1.99.1
Scan saved at 5:34:16 AM, on 17/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
F:\Phone\Skype.exe
D:\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\DOCUME~1\Pauline\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - D:\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll (disabled by BHODemon)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - D:\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVGCtrl] D:\AVGNT.EXE /min
O4 - HKLM\..\Run: [AVSCHED32] D:\AVSched32.EXE /min
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SNM] D:\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [SpybotSnD] "F:\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [Skype] "F:\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Spyware Doctor] "D:\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PC Alert 4.lnk = C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Billminder.lnk = D:\Program Files\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - D:\AVGUARD.EXE (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - D:\AVWUPSRV.EXE (file missing)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - D:\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZONELABS\vsmon.exe (file missing)

I have gone through and deleted what I think is no longer useful in Add/Remove programs. I have tried on several occasions, to delete AntiVir/XP: but it will not allow deletion and gives me this error msg: Cannot load resource library! D:\AVUNINST.dll

Ciao for now. (Just in case you don't know, ciao is italian for bye and sounds like chow. My partner is of Italian decent).
Pauline :banana:

Ps. I worked out how to get rid of O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon) using HJT. Was rather simple and I now feel silly having asked for instructions :red: Am glad I learned how to do it though.
 
OK Pauline, the Smitfraudfix log is showing nothing. The AntiVir item is running from Services and once we disaable it, you should be able to delete it.

I will look at the HJT log and make my suggestions, if I suggest something for removal you want to keep, then please do so.

1) This is very important: You are running HJT.exe from a .zip file in a Temporary Directory. This is unsafe as we will have no backups. That is why you received this message when you used HJT: http://russelltexas.com/malware/images/unsafefolder.gif
Please use the information in the following link to place HJT in a permanent, safe folder, I prefer C:\HJT\HijackThis.exe. If you need additional instructions use these: http://russelltexas.com/malware/createhjtfolder.htm
Please do not proceed until you do this, we would have NO backups if we need them.

2) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

3) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

4) Disable the Service
Click Start > Run and type services.msc
Scroll down to Viewpoint Manager Service and right click on it.
Click Properties and under Service Status click Stop, then under Startup Type change it to Disabled.

Do the same for these services: AntiVir Update and AntiVir Service

5) Use these instructions to Kill Process on these two programs:
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
http://www.bleepingcomputer.com/tutorials/tutorial42.html#HTProcessManager

6) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (disabled by BHODemon)
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll (disabled by BHODemon)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll (file missing)
(Spybot: I suggest you take this off autocheck and run it manually when needed)
O4 - HKLM\..\Run: [SpybotSnD] "F:\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - D:\AVGUARD.EXE (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - D:\AVWUPSRV.EXE (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

7) RIGHT Click on Start then click on Explore. Locate and delete these items:

D:\AVGUARD.EXE <<< delete that file

D:\AVWUPSRV.EXE <<< delete that file

C:\Program Files\Viewpoint\ <<< delete that folder

8) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post a new HJT log and your comments.

Thanks
 
Hi Pskelley,

1. Thank-you for your patience while I've been getting HJT right, (it's no longer giving me a warning msg, so hopefully I've got it right this time).

I've completed items 2, 3 & 4, (successully), as you instructed.

In item 5 I did not find:
C:\Program Files\Viewpoint\Common\ViewpointService.exe
I killed the other item successfully.

In item 6 I did not find:
O4 - HKLM\..\Run: [SpybotSnD] "F:\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - D:\AVGUARD.EXE (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - D:\AVWUPSRV.EXE (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
I fixed the other 3 items you mentioned.

In item 7 I did not find:
D:\AVGUARD.EXE
D:\AVWUPSRV.EXE
I was able to delete Viewpoint.

Item 8. Successfully completed.

Here is my new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:42:12 AM, on 20/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
F:\Phone\Skype.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\Spyware Doctor\swdoctor.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
D:\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - D:\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - D:\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVGCtrl] D:\AVGNT.EXE /min
O4 - HKLM\..\Run: [AVSCHED32] D:\AVSched32.EXE /min
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SNM] D:\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [SpybotSnD] "D:\Spybot-S&D 8Feb07\Spybot - Search & Destroy\SpybotSD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [Skype] "F:\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Spyware Doctor] "D:\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PC Alert 4.lnk = C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Billminder.lnk = D:\Program Files\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - D:\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZONELABS\vsmon.exe (file missing)

I am still occassionally getting a Dr Watson error msg when I go to open my C: which says that it has encountered a problem and when I click OK it then shuts down my My Computer window. I'll run another Spyware Doctor scan and post you the results.

Thanks
Pauline
 
OK, Spyware Doc is still showing that I have a Trojan.

Name: Trojan.Popuper
Risk Level:
Description: Trojan.Popuper hijacks the default Internet Explorer settings and changes your Internet Explorer homepage. It also appears as a security alert notifying users that their PC has been compromised and then downloads rogue antispyware products onto their PC.
Type: Trojan, Hijacker
Also known as: AdClick Adware/SecurityError [Panda] AdWare.Win32.Agent.o [Kas

I have found some more info, which may be useful, which is in the registry line, (a line which drops down directly under the Trojan main heading):

Registry

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup##

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup##DisplayName

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup##UninstallString

Hope this helps.

Cheers
Pauline
 
Thanks for the feedback, let me have a look at the HJT log and I will know more.
I am still occassionally getting a Dr Watson error msg when I go to open my C: which says that it has encountered a problem and when I click OK it then shuts down my My Computer window.
Click to expand...
You need to read the links I am posting, you can look at the DrWatson log but chances are this is being caused by poorly written script in some of your programs, DrWatson only reports it, it does not make it happen. You have options, stop running programs with poorly written script or stop using DrWatson.
I'll run another Spyware Doctor scan and post you the results.
Click to expand...
You can post it but I do not run the program nor do I trust it. If it is telling you about a trojan, navigate to that file and scan it free here:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/flash/index_en.html

If it scans bad, delete it. If you can't delete it because it is "running", boot to safe mode and delete it there.

These need to go:
O4 - HKLM\..\Run: [AVGCtrl] D:\AVGNT.EXE /min
http://www.bleepingcomputer.com/startups/AVGNT.EXE-9104.html

O4 - HKLM\..\Run: [AVSCHED32] D:\AVSched32.EXE /min
http://www.hijackfree.com/en/processdetails/?id=587

O4 - HKLM\..\Run: [SNM] D:\SpyNoMore\SNM.exe /startup
strongly suggested

O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
while I guess it is legitimate, I have heard of folks having issues with this one, you may have to turn stuff off one at a time to find what is causing your DrWatson issue.
http://www.bleepingcomputer.com/startups/plaxoupdate-9259.html

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O4 - HKLM\..\Run: [AVGCtrl] D:\AVGNT.EXE /min
O4 - HKLM\..\Run: [AVSCHED32] D:\AVSched32.EXE /min
O4 - HKLM\..\Run: [SNM] D:\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [SpybotSnD] "D:\Spybot-S&D 8Feb07\Spybot - Search & Destroy\SpybotSD.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

RIGHT Click on Start then click on Explore. Locate and delete these items if there:

D:\AVGNT.EXE <<< delete the file

D:\AVSched32.EXE <<< delete the file

D:\SpyNoMore\ <<< delete the folder

Dr Watson:
http://www.google.com/search?source...=GGLG,GGLG:2006-16,GGLG:en&q=what+is+drwatson
http://www.google.com/search?source...rls=GGLG,GGLG:2006-16,GGLG:en&q=drwatson+logs
http://www.google.com/search?source...GLG,GGLG:2006-16,GGLG:en&q=turn+off+drwatson+

Post a new HJT log, along with any comments you think will help.

Thanks
 
A look at the products Spybot removes includes the AdClicker trojan? Would you please update your version to 1.4 if you have not already, then download the latest databases and run a system scan with Spybot S&D. It should remove the problem.

Thanks
 
pskelley said:
A look at the products Spybot removes includes the AdClicker trojan? Would you please update your version to 1.4 if you have not already, then download the latest databases and run a system scan with Spybot S&D. It should remove the problem.

Yes I have already done this more than once & the Trojan is still there. I will try your other suggestion to get rid of it. Thanks.

Yes I have been reading the links that you have posted me, (I don't always understand everything in the information contained in the links, but I really appreciate the info & education). Thanks again.

OK, here's my latest HJT, (I'm keeping Plaxo for the moment):

Logfile of HijackThis v1.99.1
Scan saved at 4:03:45 PM, on 20/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
F:\Phone\Skype.exe
D:\Spyware Doctor\swdoctor.exe
C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\hijackthis\HijackThis.exe
C:\WINDOWS\explorer.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - D:\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - D:\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [Skype] "F:\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Spyware Doctor] "D:\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: PC Alert 4.lnk = C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Billminder.lnk = D:\Program Files\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - D:\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZONELABS\vsmon.exe (file missing)


It occurs to me that the original AntiVermin problem I had seems OK now. So unless there is something else you think I need to fix in my latest HJT perhaps we can close this thread?

Thanks for your time.
Pauline
Click to expand...
 
Hi Pauline, thanks for that feedback. Looking over the Panda scan:
You can remove all of Smitfraudfix, if you ever need it again, it must be downloaded new because of updates.
C:\Documents and Settings\Pauline\Desktop\SmitfraudFix\Process.exe

I hope something in NPROTECT is not being seen as the problem, I suggest you clean that folder out like this:
http://service1.symantec.com/suppor...85256c370048ad89?OpenDocument&src=bar_sch_nam
C:\Recycled\NPROTECT\<<< clean out everything, just do not delete the folder.

C:\Downloads\Bone-dm[1].exe <<< delete that file
It occurs to me that the original AntiVermin problem I had seems OK now. So unless there is something else you think I need to fix in my latest HJT perhaps we can close this thread?
Click to expand...
You are sure welcome, I'll post the name of a good free trojan hunter if you want to give it a try once you complete the above instructions.
http://www.misec.net/trojanhunter/

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
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Hi Pskelley,

Thanks for all the links on how stay clean and safe online, as well as all the other useful info you've given me. It has certainly been a big learning experience.

I'm very grateful that there are people like you out there :angel:, who help us troubled pc users.

Over and out.
P
 
As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.
 
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