Typically MBAM is a tool most keep on their computers and regularly update to scan with. If an item is found and you are unsure what it is and should you let it delete, ask first.
The other tools you've seen me use shouldn't be used unless instructed. (FRST and ComboFix) ADWCleaner is generally safe to use but download when needed because it doesn't have an update tool built in the program itself. (I think, it's very early here and right now I don't remember)
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Please Run TFC by OldTimer to clear temporary files:
Download TFC from here http://oldtimer.geekstogo.com/TFC.exe
and save it to your desktop.
Close any open programs and Internet browsers.
Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
Please be patient as clearing out temp files may take a while.
Once it completes you may be prompted to restart your computer, please do so.
Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.
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AdwCleaner by Xplode
Click on this link to download : ADWCleaner
Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop.
Do not click on any links in the top Advertisment.
Close all open windows and browsers.
- Right click the AdwCleaner icon
on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
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- Click the Scan button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above the progress bar you will see Pending. Please uncheck elements you don't want to remove.
[*]After the scan is complete click on "Clean"
[*]Confirm each time with Ok.
[*]Click the Report button to get the log
[*]Copy and Paste it into your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[R0].txt.
[*]Click the X in the upper right corner of the program or click the File menu and click Exit to close the program.
[*]NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.
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What we can do now is run an online scan with Eset, for the time being it is our most trusted scanner.
Most reliable and thorough.
The settings I suggest will show us items located in quarantine folders so don't be alarmed with this, also, in case of a false positive I ask that you not allow it to delete what it does find.
This scanner can take quite a bit of time to run, depending of course how full your computer is.
Go here to run an online scanner from ESET.
- Turn off the real time scanner of any existing antivirus program while performing the online scan
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activeX control to install
- Click Start
- Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
- Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
- Click Scan
- Wait for the scan to finish
- When the scan completes, press the LIST OF THREATS FOUND button
- Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
- Include the contents of this report in your next reply.
- Press the BACK button.
- Press Finish
Please post
C:\AdwCleaner\AdwCleaner.txt
Eset log
