Internet Explorer home page still blocked

P

Pascal

New member
Hello,
I don't know since when the following problem has appeared on my computer, I realized just a few days ago: my Internet Explorer home page is blocked to 'http://www.gahooyoogle.com/', I cannot change it through the tools/internet options menu.

I have Spybot S&D v1.4 installed, and no problem is reported in 'default' mode.
I have Zone Alarm firewall and Norton antivirus installed and up to date. I scanned the system, no problem reported.
I am administrator on the PC.

After some reading on the WEB - I have just joined this forum because of this issue:
1) I tried to change it in the registry (HKEY_CURRENT_USER > software > microsoft > internet explorer > main > start page : but any change is not effective (I get the message 'cannot edit start page: error writing the new value's contents')

2) I tried in the S&D advanced mode (I never accessed this mode before) to do the following: in the Tools, I ticked the 'Browser Pages' menu item, and inside this menu I tried to change the home page URL and clicked 'ok' but nothing changed. The home page address stays the same and I don't get any error message either.

What do I need to do to resolve? Is there anything else that would be damaged?
By the way, I have also downloaded the 'HijackThis' software, but not installed it yet.

Thanks for your precious help, I am a beginner in this.

Regards

Pascal
 
This topic is closed.

If you need it re-opened please send me a pm and provide a link to the thread.
Applies only to the original topic starter.
 
Hello,
I have done as you required.
1) The on-line anti-virus scan (Panda) is clean - see Panda.zip

2) The Spybot S&D scan in safe mode is clean - see Spybot.zip
Note: I have also tried to activate the 'Teatimer' flag as I understand this is advised. Can you confirm I should do it?
Also, I have tried to activate the 'SDHelper' flag, but there I receive a meesage I cannot read (the bottom of the message 'Spybot SDHelper issue.zip' is not displayed!), and I cannot activate the flag. What should I do?

3) I attach the Hijackthis log file

4) Besides, talking to a friend who had a similar issue, I installed and ran Ad-aware in safe mode. 34 objects were found and should have been removed (I asked to remove them). I also attach the log. Note that (is this normal?) I cannot see the scan result / log when running ad-aware again in Windows normal mode.

After all this, the issue still remains. Thanks a lot in advance for your help

Regards

Pascal
 
Last edited by a moderator:
Hi Pascal

There was a recent ZA update that interfears with changing your homepage, i suggest you post about it at there forums, perhaps they will fix it sooner.

Can you explain the Tea timer and Sdhelper problem in more detail please ?
 
Hello,
you were right ! By pure coincidence, when I started reading your mail, I received a ZA notification for update. I did install the update, and the problem is resolved!

Now for what concerns Tea timer and Sdhelper:
- tea timer seems to be ok. Can you please reconfirm whether I should use it or not and why?
- sdhelper: when I activate it, the message here below attached pops up: I cannot read the bottom of the message, it is simply not displayed, I don't know why.
Can you please reconfirm whether I should use it or not (if yes, which option that I cannot read properly should I select from the pop up message), and why?

Thanks again

Pascal
 
Tea timer and SDhelper

Hi again,
thanks for the links.

I have fixed the Tea Timer pop up issue - great.

For the SDhelper, the description indicates that there are three selectable modes that this can operate in: (1) Block all pages silently (2) Display dialog when blocking (3) Ask for blocking confirmation.
But I only see a check box to select or unselect SDHelper. Where are the modes to choose from?

Regards

Pascal
 
As the problem appears to be resolved this topic has been archived.

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.


Cheers.
 
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