Internet Explorer Redirects

rundll32

Ok that worked fine, Control Panel add/remove functions restored. I did not see any listing for Big Fish Games, but there was another game that looks like it was associated with Big Fish, so I removed it. Next I still found this on my drive:
c:\Program Files\bfgtoolbar\bfgtoolbar.dll

So I renamed the folder and renamed the dll, let me know if I should just delete them.

Here's the new Kaspersy:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, November 30, 2007 12:47:57 PM
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 30/11/2007
Kaspersky Anti-Virus database records: 469309
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 88365
Number of viruses found: 11
Number of infected objects: 28
Number of suspicious objects: 8
Duration of the scan process: 03:24:12

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aolstderr.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aolstdout.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aoltsmon.lock Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\cache.db Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\server.lock Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde14.zip/winCBC.tmp.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde14.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde2.zip/win6C9.tmp.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde2.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde9.zip/winC49.tmp.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde9.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WebBuyingAssistant.zip/v1.8.5/wbuninst.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WebBuyingAssistant.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Tracy C\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Tracy C\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Tracy C\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Tracy C\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Tracy C\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Documents.dfd Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Documents.did Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Documents.dsd Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Keywords.kdb Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Keywords.kdl Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Keywords.kib Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Keywords.kpf Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\DTS\Index\MainChunk\Keywords.ksb Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\History\History.IE5\MSHist012007113020071201\index.dat Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Temp\D.tmp Object is locked skipped
C:\Documents and Settings\Tracy C\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Tracy C\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Tracy C\ntuser.dat.LOG Object is locked skipped
C:\Program Files\ComPlus Applications\holesufup4444.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\Program Files\ComPlus Applications\holesufup555077.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\Program Files\ComPlus Applications\holesufup83122.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\qoobox\Quarantine\C\WINDOWS\df87173.exe.vir Infected: Trojan-Clicker.Win32.VB.vx skipped
C:\qoobox\Quarantine\C\WINDOWS\hg173.exe.vir Infected: Trojan-Clicker.Win32.VB.vx skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\hgggdda.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.apx skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\jkkhghi.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.app skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\nnnkljg.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.arf skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\nnnnmmn.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.arf skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\opnomjk.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.app skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\ssqqqno.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.apx skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\urqoolj.dll.vir Infected: Trojan.Win32.Inject.kq skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP19\change.log Object is locked skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002356.exe Infected: Trojan-Clicker.Win32.VB.vx skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002357.exe Infected: Trojan-Clicker.Win32.VB.vx skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002359.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.apx skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002360.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.app skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002361.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.arf skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002362.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.arf skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002363.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.app skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002364.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.apx skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002365.dll Infected: Trojan.Win32.Inject.kq skipped
C:\System Volume Information\_restore{A0F9910A-8AC8-4420-AE91-F1DE8E78E34A}\RP6\A0002458.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.atj skipped
C:\WINDOWS\Debug\oakley.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\WINDOWS\Downloaded Program Files\ZwinkyInitialSetup1.0.0.15-3.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.aw skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{7B3761B3-5C34-4804-BF9B-570FC5DC9C60}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
 
HiJack this

And here's the new HiJack this:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:54:54 PM, on 11/30/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4serv.exe
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 3300 Series\lxccmon.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Common Files\AOL\1137856692\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\1137856692\ee\aolsoftware.exe
c:\program files\common files\aol\1137856692\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINDOWS\System32\lxcccoms.exe
c:\program files\common files\aol\1137856692\ee\aolsoftware.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Tracy C\Desktop\RKCypher.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forums.spybot.info/showthread.php?t=20339&page=3
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lxccmon.exe] "C:\Program Files\Lexmark 3300 Series\lxccmon.exe"
O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Google Updater.lnk.disabled
O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - ?p=ZJxdm028NJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} (QuickBooks Online Edition Utilities Class v9) - https://accounting.quickbooks.com/c3/v16.571/qboax9.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.quickbooks.com/c3/v15.578/qboax8.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.gamehouse.com/realarcade-webgames/insaniquarium/popcaploader.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbtcoms.exe
O23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxcccoms.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE (file missing)

--
End of file - 9569 bytes
 
Hi

"Next I still found this on my drive:
c:\Program Files\bfgtoolbar\bfgtoolbar.dll

So I renamed the folder and renamed the dll, let me know if I should just delete them."

Yes as well as fix these:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)

Empty these folders:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\
C:\qoobox\Quarantine\

Delete these:

C:\Program Files\ComPlus Applications\holesufup4444.dll
C:\Program Files\ComPlus Applications\holesufup555077.dll
C:\Program Files\ComPlus Applications\holesufup83122.dll
C:\WINDOWS\Downloaded Program Files\ZwinkyInitialSetup1.0.0.15-3.exe

Empty Recycle Bin.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
 
Shaba,

I deleted bfgtoolbar and the content.

I deleted:
C:\Program Files\ComPlus Applications\holesufup4444.dll
C:\Program Files\ComPlus Applications\holesufup555077.dll
C:\Program Files\ComPlus Applications\holesufup83122.dll

I could not locate:
C:\WINDOWS\Downloaded Program Files\ZwinkyInitialSetup1.0.0.15-3.exe

You said:
"Yes as well as fix these:"

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)


What should I do with the above? Was deleting the BFGTOOLBAR the only thing to do? If there is more, please instruct me how.

The computer is working well now.

Let me know anything further I should do.

Also, What do you recommend now for Windows updates? Should I install the later ServicePak?

And should I load a firewall? Any recommendations there?

I look forward to your reply.
 
Hi

"I could not locate:
C:\WINDOWS\Downloaded Program Files\ZwinkyInitialSetup1.0.0.15-3.exe"

Download the Killbox.
Save it to the desktop

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\Downloaded Program Files\ZwinkyInitialSetup1.0.0.15-3.exe
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

Empty this folder:

C:\!KillBox

Empty Recycle Bin.

"You said:
"Yes as well as fix these:"

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)


What should I do with the above? Was deleting the BFGTOOLBAR the only thing to do? If there is more, please instruct me how."

Open HijackThis, click do a system scan only and checkmark these:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)

Close all windows including browser and press fix checked.

Reboot.

Post a fresh HijackThis log.

"Also, What do you recommend now for Windows updates? Should I install the later ServicePak?

And should I load a firewall? Any recommendations there?

I look forward to your reply."

I give you shortly instructions :)
 
Shaba, Ok. Killbox, complete, and removed the 3 entries using HiJack this per your instructions, Thanks!

Here is the fresh HiJack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:37:42 AM, on 12/3/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4serv.exe
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 3300 Series\lxccmon.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
C:\Program Files\Common Files\AOL\1137856692\ee\aolsoftware.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\AOL\1137856692\ee\aolsoftware.exe
c:\program files\common files\aol\1137856692\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1137856692\ee\aolsoftware.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\lxcccoms.exe
C:\Program Files\internet explorer\iexplore.exe
c:\program files\aol\aol toolbar 5.0\AolTbServer.exe
C:\Documents and Settings\Tracy C\Desktop\RKCypher.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forums.spybot.info/showthread.php?t=20339&page=3
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lxccmon.exe] "C:\Program Files\Lexmark 3300 Series\lxccmon.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\LXCCtime.dll,_RunDLLEntry@16
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Google Updater.lnk.disabled
O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - ?p=ZJxdm028NJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} (QuickBooks Online Edition Utilities Class v9) - https://accounting.quickbooks.com/c3/v16.571/qboax9.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.quickbooks.com/c3/v15.578/qboax8.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.gamehouse.com/realarcade-webgames/insaniquarium/popcaploader.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbtcoms.exe
O23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxcccoms.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE (file missing)

--
End of file - 9371 bytes
 
Shaba, I really have no problems left! I can use the internet without the problems I had before. You have been such a help, I really appreciate it.

I do want to try an make sure I have protected the computer so I can minimize the chances of reinfection.

Thanks, Rick
 
Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo
2) Sunbelt/Kerio
3) Agnitum
4) ZoneAlarm

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnerable for infections.
Please download the newest version here:
http://www.adobe.com/products/acrob...used=0&esdcanhandle=0&hasjavascript=1&dlm=nos

Install it, then go to Add/Remove Programs and remove any older versions that may remain.

Next we remove all used tools.

Please download OTMoveIt and save it to desktop.
  • Double-click OTMoveIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
Shaba, Wait, I spoke too soon, something is still very wrong. Here are the symptoms that happened when I tried to do your last instructions:

1. Firewall: I chose Comodo (for 32bit OS). Saved install file, when I launched it I got this message: COMODO Firewall Pro Protect supports Windows XP service Pack 2 or Vista . Therefore can not continue with the installation.

I also tried to update Adobe Reader and got a message saying that a Windows Service Pack must be installed.

So I thought I would install the service pack....

2. Windows Update Site: I received a message "Checking if your computer has the latest....." Then the message:
X To install updates from this website, you must be logged on as an administrator....

So I rebooted to check my log on (I always log in to Windows one way and in User Accounts this log on is listed as "computer administrator" but when my computer restarted, I go this message:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

I chose "Start Windows normally". There is a selection "Last known good configuration..." but I thought I would check with you based on the possibility of reinfecting myself from older settings.

The Only other thing that I can think of that I did over the passed few days was this. While I was looking for some files that you instructed me to delete, I could not find them. So in the C:\Windows folder properties, I unchecked the Read Only attribute box, and then rechecked it. The computer took a while doing whatever I had it do. I'm not sure if changing attributes in the Windows folder could have messed something up.

Sorry, I thought we were done, any ideas?

Thanks very much
 
Hi

Yes you can try last good configuration first.

Using that won't cause re-infection.

Attributes thing won't cause anything like that.
 
Shaba, The choice to boot from last good configuration worked. And I no longer get the Windows did not start successfully message.

The Windoes update site does not allow me to update programs still. It says I need to be logged on as an administrator. I confirmed in Control Panel User Accounts that I am logged on as administrator. I have to resolve this so I can update my OS and install the firewall, adobe reader, etc.

So far I can't find any information on this problem.

Thanks, Rick
 
Hi

I can re-direct you to some windows forum; I don't think that I can help you with that issue, unfortunately.
 
Shaba, Yes I appreciate that. I was incorrect also, I still get the Windows did not start successfully message on each boot even when I choose to start from the last known good configuration. Thanks, Rick
 
Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it had been 10 days or more since your last post, and especially if the helper assisting you posted a response to that post to which you did not reply, the topic will not be reopened.

In that situation, if you still require help, it would be best to start a new topic and include a fresh HijackThis log with a link to your original thread.

Everyone else please begin a New Topic.
 
You must log in or register to reply here.
Back
Top