Is SweetIM spyware?
- Thread starter GT500
- Start date
Sweet IM Installs Adware
Yes, the TrustE certification was granted, in 2008. What has been done lately to update this certification? Symantec thinks this is crapware as well. Hmmmm....
hello - I am the VP Marketing of SweetIM, and I would like to assure you that SweetIM is a 100% clean product. recently we received TrustE certification for trusted download programs, seehttp://www.truste.org/pvr.php?page=validate&softwareProgramId=102&sealid=112) for more information.
if for some reason you are unable to uninstall SweetIM please contact at:
http:/ /www.sweetim.com/help_contact.asp
best,
Iftah
Yes, the TrustE certification was granted, in 2008. What has been done lately to update this certification? Symantec thinks this is crapware as well. Hmmmm....
meisjustme
New member
Quote from the SweetIM Support page
I have tried to remove SweetPack/SweetIM by using Windows Add/Remove. After I did it, it still showed up in Internet-Explorer and Mozilla. I was able to uninstall it for Mozilla but not for the Internet-Explorer. And now I'd like to quote the Support from SweetIM:
So, what they officially tell you here is:
"You can not really uninstall SweetIM. You can only deactivate it. We do not provide any way to remove it completely."
This is really a bad piece of software!
I have tried to remove SweetPack/SweetIM by using Windows Add/Remove. After I did it, it still showed up in Internet-Explorer and Mozilla. I was able to uninstall it for Mozilla but not for the Internet-Explorer. And now I'd like to quote the Support from SweetIM:
(Source: Goto http://sweetim.sweetpacks.com/support/ and enter "SweetIM for Internet Explorer doesn’t appear in Add/Remove list, but still shows up in IE")
So, what they officially tell you here is:
"You can not really uninstall SweetIM. You can only deactivate it. We do not provide any way to remove it completely."
This is really a bad piece of software!
Jeff Wells
New member
Spybot Saved the Day
Last night, I downloaded a program from cnet.com: Free RAR Extract Frog. Upon installing it, I was given the opportunity to install three additional items that included SweetIM. I didn't choose any of these add-ons, and unclicked all three boxes. The installation of the program took forever; in fact, I had to manually shut the computer down, but before I did, I saw three new icon shortcuts on my desktop; SweetIM and two others. I deleted the icons, yet SweetIM "had its way" with my system.
I have Windows XP; Firefox 15.0.1; Internet Explorer 8.
SweetIM became my preferred homepage whether I used Firefox or Internet Explorer. I went to Add or Remove Programs through my Control panel, but I couldn't find SweetIM, under any name.
I went to both browsers and changed my homepage back to google, but no matter how many times I did this, SweetIM always hijacked the homepage.
I went to both browsers in order to disable SweetIM as an add-on. I did this successfully in Firefox (but to no avail; it didn't seem to help); I couldn't find SweetIM as an add-on in IE.
When I used Firefox, and when I clicked on the little "house" icon which normally takes me to my homepage, seven new tabs tried to open all at once, pages that were convinced that they were all my homepage.
Luckily, Spybot informed me that SweetIM is a bad program. I did find SweetIM in my program files, but when I clicked on SweetIM's uninstall file, nothing happened. When I clicked on Start and then All Programs, SweetIM did not appear in my program list.
I wrote to SweetIM, telling them that they ought to be ashamed of themselves for unleashing this malicious program. I asked them to help me; SweetIM's technical support sent me an automatically generated reply and suggested that I read their FAQ page; I even tried to use SweetIM's online uninstall, but to no avail. By the way, that reply did not have word wrap, and the e-mail was just one really long sentence that bled off into Outlook's right margin.
This morning (remember, SweetIM attached itself to my system late last night), I ran Spybot which detected 118 SweetIM entries (mostly in my computer's Registry). Spybot was able to clean 114 of those items, and suggested that I restart my computer, and allow Spybot to run as it restarted. When the computer restarted, Spybot ran for about 90 minutes.
When Spybot finished, I found SweetIM still in the Program directory, yet there were only four files left (perhaps these were the four that Spybot couldn't fix of the 118 it found the first time through). I deleted those items. I opened Firefox and IE where I found SweetIM as my homepage; I changed the homepages on both, restarted both browsers, and SweetIM is gone.
I've reported this problem to cnet. SweetIM is nasty; thank goodness for Spybot!
Last night, I downloaded a program from cnet.com: Free RAR Extract Frog. Upon installing it, I was given the opportunity to install three additional items that included SweetIM. I didn't choose any of these add-ons, and unclicked all three boxes. The installation of the program took forever; in fact, I had to manually shut the computer down, but before I did, I saw three new icon shortcuts on my desktop; SweetIM and two others. I deleted the icons, yet SweetIM "had its way" with my system.
I have Windows XP; Firefox 15.0.1; Internet Explorer 8.
SweetIM became my preferred homepage whether I used Firefox or Internet Explorer. I went to Add or Remove Programs through my Control panel, but I couldn't find SweetIM, under any name.
I went to both browsers and changed my homepage back to google, but no matter how many times I did this, SweetIM always hijacked the homepage.
I went to both browsers in order to disable SweetIM as an add-on. I did this successfully in Firefox (but to no avail; it didn't seem to help); I couldn't find SweetIM as an add-on in IE.
When I used Firefox, and when I clicked on the little "house" icon which normally takes me to my homepage, seven new tabs tried to open all at once, pages that were convinced that they were all my homepage.
Luckily, Spybot informed me that SweetIM is a bad program. I did find SweetIM in my program files, but when I clicked on SweetIM's uninstall file, nothing happened. When I clicked on Start and then All Programs, SweetIM did not appear in my program list.
I wrote to SweetIM, telling them that they ought to be ashamed of themselves for unleashing this malicious program. I asked them to help me; SweetIM's technical support sent me an automatically generated reply and suggested that I read their FAQ page; I even tried to use SweetIM's online uninstall, but to no avail. By the way, that reply did not have word wrap, and the e-mail was just one really long sentence that bled off into Outlook's right margin.
This morning (remember, SweetIM attached itself to my system late last night), I ran Spybot which detected 118 SweetIM entries (mostly in my computer's Registry). Spybot was able to clean 114 of those items, and suggested that I restart my computer, and allow Spybot to run as it restarted. When the computer restarted, Spybot ran for about 90 minutes.
When Spybot finished, I found SweetIM still in the Program directory, yet there were only four files left (perhaps these were the four that Spybot couldn't fix of the 118 it found the first time through). I deleted those items. I opened Firefox and IE where I found SweetIM as my homepage; I changed the homepages on both, restarted both browsers, and SweetIM is gone.
I've reported this problem to cnet. SweetIM is nasty; thank goodness for Spybot!
bouncedancer
New member
SweetIM is nasty
I am currently struggling w/a Medusa of a virus, and so far Spybot is the only scan that has been able to even detect it. What made me run for Spybot was 2 Russian tabs suddenly appearing on my web page.
SweetIM is part of this cabal, as well as Babylon, zwinky, Claro and much more.
Thank you to you supergeeks who help us figure out how to protect ourselves from these horrible threats.
I am currently struggling w/a Medusa of a virus, and so far Spybot is the only scan that has been able to even detect it. What made me run for Spybot was 2 Russian tabs suddenly appearing on my web page.
SweetIM is part of this cabal, as well as Babylon, zwinky, Claro and much more.
Thank you to you supergeeks who help us figure out how to protect ourselves from these horrible threats.
Damn you sweet Im! you are a :worm: spyware :worm: and you are not :nono: certified by TRUSTehello - I am the VP Marketing of SweetIM, and I would like to assure you that SweetIM is a 100% clean product. recently we received TrustE certification for trusted download programs, see
if for some reason you are unable to uninstall SweetIM please contact at:
http:/ /www.sweetim.com/help_contact.asp
best,
Iftah
mandy may bell
New member
Can't be all that hidden if you found it, but seriously if someone can't do something everyone else CAN do that isn't a virus, it's user error. I have used Sweet IM for years. I have several users on my pc which is shared and they are all in my contacts lists, for all my various accounts, Facebook, Yahoo ect. NOT one of them has ever gotten a mysterious hidden link. I don't have any virus's. My pc works fine. I haven't even had a detected virus in over two years. A good anti-virus, a good pc clean up program, some common sense about what not to do along with understanding what is a virus and what is human error and these boards might not be so full of erroneous complaints.
dacapoapps
New member
Bad Software
Sweet IM maybe spying or not, but its displays very bad behavior, it piggy backs on VLC (a media playback software to be installed (PS so does yahoo), and then gives the owner a bad time in trying to get it out. As someone whose family owns a few PCs I have already wasted a several days in taking out sweet IM from all my PCs repeatedly (a few times already when the software they piggy back on gets a new version and requires a resinstall), AV and antispyware should have an option to keep them out. SweetIM is certainly a malware.
Sweet IM maybe spying or not, but its displays very bad behavior, it piggy backs on VLC (a media playback software to be installed (PS so does yahoo), and then gives the owner a bad time in trying to get it out. As someone whose family owns a few PCs I have already wasted a several days in taking out sweet IM from all my PCs repeatedly (a few times already when the software they piggy back on gets a new version and requires a resinstall), AV and antispyware should have an option to keep them out. SweetIM is certainly a malware.
cyberpolice75
New member
hello - I am the VP Marketing of SweetIM, and I would like to assure you that SweetIM is a 100% clean product. recently we received TrustE certification for trusted download programs, see
if for some reason you are unable to uninstall SweetIM please contact at:
http:/ /www.sweetim.com/help_contact.asp
best,
Iftah
My friend was recently infected with this browser hijacker like activities and the nature of how sweetim apps works makes it impossible to remove plus it automatically does firewall policy updating makes your product a annoyances.
All in, no matter how you said it, It's only your on verifiable worlds against the evidence of malware like behaviour your product poses or it's actions opens up backdoor.
Sweetim is a browser hijacker.
Just uninstalled SweetIM
Found this site while searching for a way to uninstall this program.
My son gave me this link to a free uninstaller. Installed it and used the advanced method.
Everything was fine in 10 minutes total.
The link is: http://www.revouninstaller.com/revo_uninstaller_free_download.html
So I registered here just to let you know and I very much appreciate Spybot!!
Regards
Adri
Found this site while searching for a way to uninstall this program.
My son gave me this link to a free uninstaller. Installed it and used the advanced method.
Everything was fine in 10 minutes total.
The link is: http://www.revouninstaller.com/revo_uninstaller_free_download.html
So I registered here just to let you know and I very much appreciate Spybot!!
Regards
Adri
They're Still Naughty
My experience is similar to Jim Well's. When I opened Firefox this AM the welcome was a Flash Player update. I didn't trust it so clicked "No". SweetPacks basically highjacked all my browsers. Next was about 8 hrs of hell removing (hopefully) all of their files hidden throughout my Program Files.
Since I make my living with my PC my family lost a day's income. I am grateful to the folks on this site, and others who provided ideas on how to eliminate all the SweetPacks files and it's little friend Supreme Savings. Other help came from:
Edit: Removed link, W.O.T. score= http://www.mywot.com/en/scorecard/guides.yoosecurity.com?utm_source=addon&utm_content=popup-donuts
I'm not as proficient at computers as you folks so it took me a long time. You need to remove it from each browser, and Program. I did finally resort to an Uninstall program that came up via Firefox; but it was from the original culprits so you can imagine my concern. Is it really gone? Will they now have access to my computer via a back door?
One of the distressing things that happen in this process is that my Norton Security Suite was placed in the Recycle bin along the way. It wasn't by me. So before you delete those Recycle files make sure these chaps haven't placed crucial files in your wastebasket for you.
My experience is similar to Jim Well's. When I opened Firefox this AM the welcome was a Flash Player update. I didn't trust it so clicked "No". SweetPacks basically highjacked all my browsers. Next was about 8 hrs of hell removing (hopefully) all of their files hidden throughout my Program Files.
Since I make my living with my PC my family lost a day's income. I am grateful to the folks on this site, and others who provided ideas on how to eliminate all the SweetPacks files and it's little friend Supreme Savings. Other help came from:
Edit: Removed link, W.O.T. score= http://www.mywot.com/en/scorecard/guides.yoosecurity.com?utm_source=addon&utm_content=popup-donuts
I'm not as proficient at computers as you folks so it took me a long time. You need to remove it from each browser, and Program. I did finally resort to an Uninstall program that came up via Firefox; but it was from the original culprits so you can imagine my concern. Is it really gone? Will they now have access to my computer via a back door?
One of the distressing things that happen in this process is that my Norton Security Suite was placed in the Recycle bin along the way. It wasn't by me. So before you delete those Recycle files make sure these chaps haven't placed crucial files in your wastebasket for you.
Last edited by a moderator:
Got rid of SweetIM
Using Spybot, I found 44 examples of this on a friend's computer, but Spybot couldn't get rid of it. So, I did something I've found to work before. I restarted in safe mode and ran Spybot again. It found the same number of problems, and it also removed them. One more reason to love Spybot!
Using Spybot, I found 44 examples of this on a friend's computer, but Spybot couldn't get rid of it. So, I did something I've found to work before. I restarted in safe mode and ran Spybot again. It found the same number of problems, and it also removed them. One more reason to love Spybot!
DonkeyOdie
New member
Lies
If it's not malicious, why does it deposit malware and viruses every time I try to uninstall it? I think you are a liar and represent a company that is spying on anyone and everyone it can. I am already looking into legal (both criminal and civil) manners of getting rid of you and your bullshit corporation. You are what's wrong with the internet.
hello - I am the VP Marketing of SweetIM, and I would like to assure you that SweetIM is a 100% clean product. recently we received TrustE certification for trusted download programs, see
if for some reason you are unable to uninstall SweetIM please contact at:
http:/ /www.sweetim.com/help_contact.asp
best,
Iftah
If it's not malicious, why does it deposit malware and viruses every time I try to uninstall it? I think you are a liar and represent a company that is spying on anyone and everyone it can. I am already looking into legal (both criminal and civil) manners of getting rid of you and your bullshit corporation. You are what's wrong with the internet.
Working in a computer repair shop, currently being trained in spyware, malware, and virus removal, I can confirm that everytime someone in the shop sees SweetIM, we groan. So far the best combination we've found to pull it without manually deleting files (best from safe mode or a temporary, live OS), is a combination of Revo, AdwCleaner, and/or Spybot (pick 2).
Yeahhh...! Right, It's One more reason to love Spybot
So why is Sweetim apparently the world's 125th most populer .com?
People here want to get rid of Sweetim.
When I look at the world's most visited domains, sweetim.com is the world's 125th most popular! Either a lot of people love it, or more likely a lot of people don't know how to get rid of it.
If I believe the rankings on the below website (domaintyper.com/top-websites/most-popular-websites-with-com-domain), Sweetim.com is more popular than renren.com, badoo.com, Vimeo.com and tube8.com (also not suitable for kids!). This high ranking coupled with poor content implies that the visits to the Sweetim website are involuntary. In other words, your computer is visiting sights that you never requested. That makes it dangerous in my view. I would remove the App ASAP.
Ranked list of the world's most popular .com websites:
https://domaintyper.com/top-websites/most-popular-websites-with-com-domain
People here want to get rid of Sweetim.
When I look at the world's most visited domains, sweetim.com is the world's 125th most popular! Either a lot of people love it, or more likely a lot of people don't know how to get rid of it.
If I believe the rankings on the below website (domaintyper.com/top-websites/most-popular-websites-with-com-domain), Sweetim.com is more popular than renren.com, badoo.com, Vimeo.com and tube8.com (also not suitable for kids!). This high ranking coupled with poor content implies that the visits to the Sweetim website are involuntary. In other words, your computer is visiting sights that you never requested. That makes it dangerous in my view. I would remove the App ASAP.
Ranked list of the world's most popular .com websites:
https://domaintyper.com/top-websites/most-popular-websites-with-com-domain