I've tried all I know to do

J

Julene

New member
I have AntivirusPro 2009 and possibly something else on my roommate's computer.

I've tried everything I know. I can't get Malwarebytes' Anti-Malware or Spybot to run, even in safe mode.

Here's the log, TIA.





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:41:07 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.broadbandcompass.com/search/display?partnerID=hp&channelID=presdesktopicon
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\bzzn89rk.slt\prefs.js)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exe -startup
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [LXBSCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBStime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Antivirus Pro 2009] "C:\Program Files\AntivirusPro2009\AntivirusPro2009.exe" /hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [brastk] brastk.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [nah_Shell] C:\Documents and Settings\Owner\nah_idsc.exe
O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [application] C:\Program Files\ASMonitor\ASMonitor.exe hs
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Freecell Solitaire - http://presence.games.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\516\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\516\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbs_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbscoms.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9283 bytes
 
hi,

we can try this; first we will use hjt, then boot into safe mode to look for some files to delete. you should copy/paste the safe mode part into notepad and save it so you can read it in safe mode. before using hjt;

disable spy bots tea timer, how:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

ok next: we will use hjt:

start HJT, click the "Scan" button. check the items below, close any open windows, then click "Fixed checked"

O4 - HKLM\..\Run: [brastk] brastk.exe

O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe

O4 - HKCU\..\Run: [nah_Shell] C:\Documents and Settings\Owner\nah_idsc.exe

O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
--------------------------------
time for safe mode:

you know how to get into safe mode, chose first option from list safe mode
once at the safe mode desktop:

to help show all files you can do this:

FOr XP: on the desktop double click my computer,at the top click on> tools>folder options>view> then select "show hidden files and folders", then UNcheck "hide protected operating system files " also UNcheck "hide extensions for known file types" click apply to all folders, apply then ok

navigate to:
C:\WINDOWS\system32
look for and delete if found: brastk.exe

navigate to;
C:\WINDOWS\system32\drivers ("drivers" is a folder in the system32 dir))
look for and delete if found inside of the folder: svchost.exe

navigate to:
C:\Documents and Settings\Owner
look for and delete: nah_idsc.exe

also in safe mode:

Click Start>Run then type %temp%
Hit OK. Delete all the files you can.

click Start>Run then type %windir%\temp
hit ok. delete all the files you can

Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

reboot computer normally and try running malwarebytes.
 
I could NOT disable spy bots tea timer, because I could not get Spybot-S&D to run.

I ran HJT, and deleted

O4 - HKLM\..\Run: [brastk] brastk.exe

and

O4 - HKCU\..\Run: [nah_Shell] C:\Documents and Settings\Owner\nah_idsc.exe


I did not delete the others, because they were not there.

I went into safe mode, and deleted brastk.exe

I tried to delete svchost.exe, but got this error "Cannot delete svchost: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."

The disk is not full.

I hit ctrl-alt-delete and went to processes. svchost.exe is in the list three times. I tried to end the process on the last one in the list, then got a System Shutdown window, giving me a 60 second warning "The system is shutting down. Please save all work in progress and log off. any unsaved changes will be lost..."


So I let it restart and here is the new log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:50:57 AM, on 11/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Garmin\gStart.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.broadbandcompass.com/search/display?partnerID=hp&channelID=presdesktopicon
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\bzzn89rk.slt\prefs.js)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exe -startup
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [LXBSCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBStime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [application] C:\Program Files\ASMonitor\ASMonitor.exe hs
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Freecell Solitaire - http://presence.games.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\516\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\516\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbs_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbscoms.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10456 bytes
 
ok thanks for the info. any luck running malwarebytes in normal or safe mode? you can try renaming the desktop short cut. right click, rename to scan or something then try to run it
 
I renamed the desktop icon and it still will not run. Spybot will not run, even with a renamed icon. I've tried in normal and in safe mode. I've tried to get the machine to restore to an earlier date, and that won't work either.
 
ok lets try this;

go to one of the links below to download combofix.

http://subs.geekstogo.com/ComboFix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

before saving it--> change its file name <--- to scanme.exe then save to your desktop.

before using scanme.exe please close all your anti-malware and antivirus. usually a right click/exit,close on the icon by the clock will do it.

double click scanme.exe to run, you will be prompted to install the MS recovery console, most likely its not installed. chose yes to install it.
follow the rest of the prompts.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log.

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.

there is more info here you can read if you want to:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
 
I downloaded the program to a flash drive from another machine and renamed it. I launched it on the infected computer. I lied and clicked that I agreed to the terms of service when I had no idea what they were and it started to run. Then I got this message: "ComboFix has detected the presence of rootkit activity and needs to reboot the machine". I clicked OK and went to go make a sandwich.
 
After eating my sandwich, here is the log that was produced:

ComboFix 08-11-23.02 - Owner 2008-11-24 19:49:35.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.180 [GMT -6:00]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Owner\Cookies\inezuhuxo.com
c:\documents and settings\Owner\Local Settings\Temporary Internet Files\ecesu.scr
c:\documents and settings\Owner\Local Settings\Temporary Internet Files\igybi.bin
c:\documents and settings\Owner\Local Settings\Temporary Internet Files\qysyq.sys
c:\windows\brastk.exe
c:\windows\Downloaded Program Files\setup.inf
c:\windows\system32\_scui.cpl
c:\windows\system32\drivers\TDSSpaxt.sys
c:\windows\system32\iAlmcoin.dll
c:\windows\system32\system
c:\windows\system32\system\msxml4.dll
c:\windows\system32\system\msxml4r.dll
c:\windows\system32\TDSScfum.dll
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSnrsr.dll
c:\windows\system32\TDSSofxh.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSSrhym.log
c:\windows\system32\TDSSriqp.dll
c:\windows\system32\TDSSsihc.dll
c:\windows\system32\TDSStkdv.log
c:\windows\system32\wini10894.exe
D:\Autorun.inf

c:\windows\system32\winlogon.exe . . . is infected!!

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV.SYS
-------\Legacy_TDSSSERV.SYS
-------\Legacy_SVCHOST


((((((((((((((((((((((((( Files Created from 2008-10-25 to 2008-11-25 )))))))))))))))))))))))))))))))
.

2008-11-21 21:40 . 2008-11-21 21:40 <DIR> d-------- c:\program files\Trend Micro
2008-11-21 19:18 . 2008-11-21 19:18 <DIR> d-------- c:\documents and settings\Owner\Application Data\Motive
2008-11-21 18:54 . 2008-11-21 19:23 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-11-21 18:54 . 2008-11-21 18:54 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-21 18:54 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-21 18:54 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-11-20 18:40 . 2008-11-21 21:17 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-11-20 18:40 . 2008-11-21 21:49 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-19 17:50 . 2008-11-19 17:50 19,060 --a------ c:\windows\ragyre.vbs
2008-11-19 17:50 . 2008-11-19 17:50 18,870 --a------ c:\program files\Common Files\vurofykah.dll
2008-11-19 17:50 . 2008-11-19 17:50 18,421 --a------ c:\program files\Common Files\ycekuza.scr
2008-11-19 17:50 . 2008-11-19 17:50 18,134 --a------ c:\windows\nyzuquvina.pif
2008-11-19 17:50 . 2008-11-19 17:50 17,212 --a------ c:\windows\amotykygan.db
2008-11-19 17:50 . 2008-11-19 17:50 16,935 --a------ c:\windows\system32\vymyconok.com
2008-11-19 17:50 . 2008-11-19 17:50 14,068 --a------ c:\windows\system32\vuse.inf
2008-11-19 17:50 . 2008-11-19 17:50 12,258 --a------ c:\windows\system32\teqirir.com
2008-11-18 20:13 . 2008-11-18 20:13 150 --a------ c:\documents and settings\Owner\delself.bat
2008-11-11 19:37 . 2008-10-24 05:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-11 19:36 . 2008-09-04 11:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-03 22:33 . 2008-11-03 22:34 <DIR> d-------- c:\program files\iTunes
2008-11-03 22:33 . 2008-11-03 22:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-03 22:31 . 2008-11-03 22:31 <DIR> d-------- c:\program files\Bonjour
2008-11-03 22:29 . 2008-11-03 22:30 <DIR> d-------- c:\program files\QuickTime
2008-11-03 22:12 . 2008-11-03 22:13 <DIR> d-------- c:\program files\Safari

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-25 01:58 --------- d-----w c:\documents and settings\Owner\Application Data\OpenOffice.org2
2008-11-23 18:26 --------- d-----w c:\program files\Lx_cats
2008-11-12 09:11 --------- d-----w c:\program files\Apple Software Update
2008-11-08 12:33 --------- d-----w c:\program files\PokerStars.NET
2008-11-04 04:33 --------- d-----w c:\program files\iPod
2008-11-04 04:29 --------- d-----w c:\program files\Common Files\Apple
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-20 23:35 --------- d-----w c:\program files\NOS
2008-10-20 23:35 --------- d-----w c:\documents and settings\All Users\Application Data\NOS
2008-10-10 23:13 --------- d-----w c:\program files\Norton SystemWorks
2008-08-22 16:50 61,224 ----a-w c:\documents and settings\Owner\GoToAssistDownloadHelper.exe
.

------- Sigcheck -------

2004-08-04 01:56 295424 b60c877d16d9c880b952fda04adf16e6 c:\windows\$NtServicePackUninstall$\termsrv.dll
2008-04-13 18:12 295424 ff3477c03be7201c294c35f684b3479f c:\windows\ServicePackFiles\i386\termsrv.dll
2008-11-18 20:13 295424 63999d0abd8dabfd76a9c07f6e104868 c:\windows\system32\termsrv.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Mozilla Quick Launch"="c:\program files\Netscape\Netscape\Netscp.exe" [2004-08-04 526224]
"SsAAD.exe"="c:\progra~1\Sony\SONICS~1\SsAAD.exe" [2006-05-08 81920]
"gStart"="c:\garmin\gStart.exe" [2007-08-23 1891416]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 2156368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-11 61440]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-13 212992]
"PS2"="c:\windows\system32\ps2.exe" [2002-07-31 81920]
"Drag'n'Drop_Autolaunch"="c:\program files\Iomega HotBurn Pro\Autolaunch.exe" [2002-10-15 86016]
"AcctMgr"="c:\program files\Norton SystemWorks\Password Manager\AcctMgr.exe" [2004-08-18 586896]
"YBrowser"="c:\program files\Yahoo!\browser\ybrwicon.exe" [2003-07-11 57344]
"2wSysTray"="c:\program files\2Wire\2PortalMon.exe" [2004-05-25 393216]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"MemoryCardManager"="c:\program files\Lexmark\Lexmark Precision Photo\MemCard.exe" [2004-02-02 139264]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNOTIFY.EXE" [2004-07-19 263320]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"LXBSCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\LXBStime.dll" [2004-03-17 65536]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-07-19 78008]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 c:\windows\ALCXMNTR.EXE]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
OpenOffice.org 2.0.lnk - c:\program files\OpenOffice.org 2.0\program\quickstart.exe [2005-09-23 61440]
PowerReg Scheduler V3.exe [2003-08-28 225280]
Yahoo! Widgets.lnk - c:\program files\Yahoo!\Widgets\YahooWidgets.exe [2008-03-18 4742184]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]
Compaq Connections.lnk - c:\program files\Compaq Connections\1940576\Program\BackWeb-1940576.exe [2003-04-26 16384]
Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2002-09-20 53248]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-22 10:50 10536 c:\program files\Citrix\GoToAssist\516\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\1940576\\Program\\BackWeb-1940576.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-01-10 24652]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-10-20 33752]
S3 GoToAssist;GoToAssist;"c:\program files\Citrix\GoToAssist\516\g2aservice.exe" Start=service [2008-08-22 16680]
S3 PCDRDRV;Pcdr Helper Driver;\??\c:\progra~1\PC-DOC~1\DIAGNO~1\PCDRDRV.sys []
S3 RioDrv;Rio600 driver;c:\windows\system32\Drivers\RioDrv.sys [2001-08-17 12032]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
\Shell\AutoRun\command - E:\Setup.exe
\Shell\dxsetup\command - e:\directx\dxsetup.exe
\Shell\setup\command - E:\setup.exe
.
Contents of the 'Scheduled Tasks' folder

2008-11-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-11-21 c:\windows\Tasks\Norton SystemWorks One Button Checkup.job
- c:\program files\Norton SystemWorks\OBC.exe [2003-09-12 20:16]

2008-11-24 c:\windows\Tasks\Symantec Drmc.job
- c:\program files\Common Files\Symantec Shared\SymDrmc.exe [2003-09-10 04:48]

2008-11-25 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-07-19 17:26]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MsnMsgr - c:\program files\MSN Messenger\MsnMsgr.Exe
HKCU-Run-Yahoo! Pager - c:\program files\Yahoo!\Messenger\ypager.exe
HKLM-Run-PRISMSVR.EXE - c:\windows\system32\PRISMSVR.EXE
HKLM-Run-MsgCenterExe - c:\program files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
HKLM-Explorer_Run-application - c:\program files\ASMonitor\ASMonitor.exe


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\o2e91gxg.default\
FF -: plugin - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\o2e91gxg.default\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}\plugins\np_gp.dll
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\DivX\DivX Content Uploader\npUpload.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\np_gp.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npcpbrk7.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\NPCpnMgr.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npmozax.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npsnapfish.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npyaxmpb.dll
FF -: plugin - c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-24 19:57:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\Iomega Activity Disk2]
"ImagePath"="\"\""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(528)
c:\program files\Citrix\GoToAssist\516\G2AWinLogon.dll
c:\windows\system32\WINSPOOL.DRV
c:\windows\system32\WgaLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\progra~1\Iomega\System32\AppServices.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\progra~1\NORTON~2\NORTON~2\NPROTECT.EXE
c:\progra~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\progra~1\Yahoo!\browser\ycommon.exe
c:\program files\OpenOffice.org 2.0\program\soffice.exe
c:\program files\OpenOffice.org 2.0\program\soffice.bin
c:\program files\iPod\bin\iPodService.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-11-24 20:04:58 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-25 02:04:24

Pre-Run: 6,129,283,072 bytes free
Post-Run: 6,384,164,864 bytes free

223 --- E O F --- 2008-11-12 09:05:04
 
Since it looked like that might have worked, I then ran Spybot.

I got a message, "Please re-apply immunization after this update. It is recommended that you do a full scan after this update."

Now I am running search and destroy.
 
The sandwich was dry. We didn't have any cheese or mayo, so it was just bread and roast beef.

I ran the S&D and it took a long time. It deleted 535 out of 538 bad files, then had to run a restart search to get the other three. It is working on that right now. It is at file 11500 or 342000.
 
On restart there was a problem with the Norton Utilities that came with the machine so I went to add and delete and deleted it. The machine then restarted on its own.

The Malwarebytes icon that was on the desktop did nothing, so I deleted it. I then deleted the Malwarebytes folder from program files and re-downloaded and re-installed it.

Since the web browser did not get hijacked when I downloaded Malwarebyes, I'm starting to think we've got this one.

I ran Malwarebytes and performed a full scan. It found 18 more infected files, which were removed. Malwarebytes required a restart.

I gotta go to class.
 
hi,

ok good. not done yet. its possible the flash drive you used is infected now. I wouldnt use it. we need to install the ms recovery console. click the combofix icon and you will be prompted to install it. follow the prompts, let combofix do another scan. please post the the new combofix log and the last malwarebytes log. you have up to date/active antivirus software on your computer? wouldnt hurt to scan with it also.

you can get the last malwarebytes log like this:
The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
 
Julene, this topic has been archived due to inactivity.

As it has been five days or more since your last post, and your helper posted a response to which you did not reply, this topic has been archived and will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread.

Applies only to the original poster, anyone else with similar problems please start a new topic.

Thank you shelf life. :)
 
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