Laptop infected with Virus

Is Adobe Acrobat used for other duties than pdf conversions?

Used for reading, writing and converting pdfs

As suggested I have uninstall these old Javas:

J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 7
 
Got the internet working and the scan is running. Will posted the log as soon as it is completed. Last time I used this tool it took 3-4 hours.
 
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, May 25, 2010
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, May 25, 2010 13:22:10
Records in database: 4171357
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 155131
Threats found: 6
Infected objects found: 11
Suspicious objects found: 0
Scan duration: 03:44:55


File name / Threat / Threats count
C:\Documents and Settings\LT\Application Data\Sun\Java\Deployment\cache\6.0\12\6189068c-3a91b8fd Infected: Exploit.Java.Agent.f 1
C:\Documents and Settings\LT\Application Data\Sun\Java\Deployment\cache\6.0\47\4934abef-343d448b Infected: Exploit.Java.Agent.f 1
C:\Documents and Settings\LT\Application Data\Sun\Java\Deployment\cache\6.0\52\e649f74-5b5aebb9 Infected: Exploit.Java.Agent.f 1
C:\HelpAsst_backup\c\DOCUME~1\HelpAssistant\Application Data\Sun\Java\Deployment\cache\6.0\12\6189068c-3a91b8fd Infected: Exploit.Java.Agent.f 1
C:\HelpAsst_backup\c\DOCUME~1\HelpAssistant\Application Data\Sun\Java\Deployment\cache\6.0\47\4934abef-343d448b Infected: Exploit.Java.Agent.f 1
C:\HelpAsst_backup\c\DOCUME~1\HelpAssistant\Application Data\Sun\Java\Deployment\cache\6.0\52\e649f74-5b5aebb9 Infected: Exploit.Java.Agent.f 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088192.exe Infected: not-a-virus:FraudTool.Win32.Agent.ara 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088197.dll Infected: Trojan.Win32.FraudPack.apxl 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088198.exe Infected: Trojan.Win32.FraudPack.auka 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088199.exe Infected: Packed.Win32.Katusha.m 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088200.dll Infected: Backdoor.Win32.Agent.ashe 1

Selected area has been scanned.
 
Hi,

Open notepad and copy/paste the text in the quotebox below into it:

Code:
DeQuarantine::
c:\qoobox\quarantine\c\documents and settings\LT\Application Data\Microsoft\HTML Help\hh.dat.vir
Quit::


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

CFScriptB-4.gif


Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Delete these files:
C:\Documents and Settings\LT\Application Data\Sun\Java\Deployment\cache\6.0\12\6189068c-3a91b8fd
C:\Documents and Settings\LT\Application Data\Sun\Java\Deployment\cache\6.0\47\4934abef-343d448b
C:\Documents and Settings\LT\Application Data\Sun\Java\Deployment\cache\6.0\52\e649f74-5b5aebb9

and this folder:
C:\HelpAsst_backup

Update Avast definitions. How's the system running?
 
c:\qoobox\quarantine\c\documents and settings\LT\Application Data\Microsoft\HTML Help\hh.dat.vir -> c:\documents and settings\LT\Application Data\Microsoft\HTML Help\hh.dat ( 8590 bytes )

I have deleted the 3 files and the HelpAsst_backup folder.

Updating AVAST now and will post the performance shortly.
 
Hi,

If symptoms are gone then the chances for cleaned system are pretty good :)


It's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok
  • Run Secunia vulnerability check here and fix its findings.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Blade,

I ran the Kaspersky scanner online before your post and pasting the log here.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, May 27, 2010
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, May 26, 2010 19:16:58
Records in database: 4173539
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 152391
Threats found: 6
Infected objects found: 8
Suspicious objects found: 0
Scan duration: 03:50:53


File name / Threat / Threats count
C:\RECYCLER\S-1-5-21-3727747301-3168930972-3825058957-1005\Dc1 Infected: Exploit.Java.Agent.f 1
C:\RECYCLER\S-1-5-21-3727747301-3168930972-3825058957-1005\Dc3 Infected: Exploit.Java.Agent.f 1
C:\RECYCLER\S-1-5-21-3727747301-3168930972-3825058957-1005\Dc5 Infected: Exploit.Java.Agent.f 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088192.exe Infected: not-a-virus:FraudTool.Win32.Agent.ara 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088197.dll Infected: Trojan.Win32.FraudPack.apxl 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088198.exe Infected: Trojan.Win32.FraudPack.auka 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088199.exe Infected: Packed.Win32.Katusha.m 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP371\A0088200.dll Infected: Backdoor.Win32.Agent.ashe 1

Selected area has been scanned.
 
Hi,

Empty Windows recycle bin and then follow instructions in my previous post (system restore reset should take care of those other items).
 
I have followed your instructions and ran the Kaspersky Scanner again and here is the log file.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, June 1, 2010
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, June 01, 2010 19:25:22
Records in database: 4195511
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 141107
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 03:40:45

No threats found. Scanned area is clean.

Selected area has been scanned.
 
Blade,

I would like to Thank You for all your time and help cleaning up my laptop. I will definitely show my gratitude by donating to Spybot :)

Cheers,
Rayoflight
 
You're welcome

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
 
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