Laptop slowed badly

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No, I wouldn't bother because if the HD is heading south it will do no good. I am wondering if you can just return it for a refund in lieu of a swap.

A few months ago I helped a friend of mine in Orlando buy a refurbed desktop from Dell, it came with the tower, keyboard and mouse and speakers but no monitor which was fine as she had a nice monitor anyway that worked. It came with Win 7 32 bit and the cost was only $249 , I helped her set it up and so far its been running with no problems

They have laptops as well
http://outlet.us.dell.com/ARBOnline...earch.aspx?c=us&cs=22&l=en&s=dfh&brandId=2201
 
Roger regarding no System Restore.

I bought this laptop through Walmart and have already sent them a request for reimbursement. I also sent Walmart a link to the article On Joy Systems that you sent me. Walmart might turn me down, in which case I guess I'll be stuck with a replacement from Joy...yuk. If that happens, I'll hold my breath every time I turn it on.
 
How long have you had this laptop, Walmart is pretty good about returns as long as it has not been to long. Whenever you buy a computer in the future stick with Dell or HP, the reliability is so much greater than from a no name. Let me know what Walmart says. If it was me I would just have went to Walmart physically with the laptop and your receipt and just told them that you want to return it as you have had nothing but problems with it.
 
Unfortunately, I left this laptop in its box from mid-Feb to early June, unaware that Walmart has a 90-day limit on returning computers. All I can really count on now is the 1-year warrenty from Joy Systems. I intend to keep pestering Walmart, but I need a computer, so will probably cave and try the replacement Joy has agreed to send me.

I own two identical HP Notebooks with AMD processors (Model G62-340US) about three years old. One is dead and the other freezes or goes black after a few mnutes of use. A computer shop out in West Melbourne (can't recall name) revived the dead one once, and charged me $150 to do so. They told me its processor chip was prone to overheating and showed me a couple of others (failed) just like it. I think they fixed it by reflowing the solder the processor device is mounted with. My HP laptops took in cooling air through the bottom, and my wife liked to operate hers on the bed, which starves it for air.

I decided to get this "new" laptop because Walmart advertised it as a "refurbished Lenovo," and friends spoke highly of Lenovo. Walmart's ad didn't mention Joy Systems, so I assumed it had been refurbished by Lenovo. Live and learn.

Since I'm sending this laptop back, I decided I had nothing to lose by taking everything out of it and then doing a System Restore. The Restore was evidently successful, and it's now downloading over 100 Windows Updates. I'm curious to see if the laptop can hold up for a day or so.
 
Lenovo bought the computer division of IBM a few years back, what a shame because IBM built the first home computer. Been into this malware thing for about 13 years or so, prior to this I used to be a system builder and have built at least a dozen or so computers from the ground up for family and friends. I used to hang out on a forum for system builders and the one thing I learned was that the AMD processors ran hot so I always avoided them.

https://en.wikipedia.org/wiki/ThinkPad

Lets see what happens after the system restore , keep me up to date and also if they swap out this computer for a new one. What I posted about the hard drive failing was a possibility but it may not happen, no way to know, its a crapshoot, what ever you do keep your important files and pictures backed up to a usb drive or an external hard drive, seen them at Costco for around $50
 
Windows Update took forever because there were so many, and when I restarted the laptop, the majority of the updates Failed. I went back to Windows Update, and it indicated 1 (just ONE) important update (from the description, it seemed totally irrelevant, so I ignored it).

When I return this laptop, I intend to enclose a note describing the experience of trying to use it in hopes that whoever troubleshoots it gains some insight into what's wrong with it.
 
With that refurbished Dell for my friend, they installed the OS but not the updates and it took a few hours.

Well good luck with your swapout, hope you get something more reliable. Since this malware has be cleaned on this system I am going to close the thread

Good Luck

Ken
 
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