List index out of bounds....anything to do?

[MacPeter]

Hi,

After an update a French-speaking user has the following message popping up:

"List index out of bounds (43)"


What can I tell him?

Thank you for your answers.

 

[spybotsandra]

Hello,

We need a little more informations.
Which version of Spybot does he run?
Which operating system does he have?

Best regards
Sandra
Team Spybot

 

[MacPeter]

Hello,

It's XP Home SP2

And Spybot 1.5.2.20

 

[spybotsandra]

Hello,

We recommend a fresh install of Spybot - Search & Destroy.

Please uninstall Spybot - Search & Destroy according to the following link:
http://www.safer-networking.org/en/howto/uninstall.html
Then make a fresh install of Spybot - Search & Destroy 1.5.2.
You will find links to several download locations on our website:
http://www.safer-networking.org/en/mirrors/index.html
Please do not forget to search for updates.
This should solve the problem.

Best regards
Sandra
Team Spybot

 

[wwolf]

List index out of bounds....Solution.

Hi,
I had the same problem and it was useless to uninstall ( as per http://www.safer-networking.org/en/howto/uninstall.html) and install the program (I made it twice) untill I realize that there are 2 others identities on my computer and that it was necessary to manually delete also the folders
Documents and Settings\"identity 1"\Application Data\Spybot - Search & Destroy\ and Documents and Settings\"identity 2"\Application Data\Spybot - Search & Destroy\.
After the third attempt deleting the two extra folders, the new installation was perfect: no more "list index out of bounds" ,even after updating.
Regards