log

AVG failed

AVG failed so I removed it thinking something might be wrong with it since I downloaded it right after I got the Virus. I redownloaded AVG and started with another scan. Will let you no what happens . But the first Scan it shut down just like before.
 
Avira scan good here is results

Avira AntiVir Personal
Report file date: Tuesday, September 01, 2009 00:03

Scanning for 1675275 virus strains and unwanted programs.

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows Vista
Windows version : (Service Pack 1) [6.0.6001]
Boot mode : Normally booted
Username : SYSTEM
Computer name : FERRINGTON-PC

Version information:
BUILD.DAT : 9.0.0.407 17961 Bytes 7/29/2009 10:34:00
AVSCAN.EXE : 9.0.3.7 466689 Bytes 7/21/2009 19:36:14
AVSCAN.DLL : 9.0.3.0 40705 Bytes 2/27/2009 16:58:24
LUKE.DLL : 9.0.3.2 209665 Bytes 2/20/2009 17:35:49
LUKERES.DLL : 9.0.2.0 12033 Bytes 2/27/2009 16:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 18:30:36
ANTIVIR1.VDF : 7.1.4.132 5707264 Bytes 6/24/2009 15:21:42
ANTIVIR2.VDF : 7.1.5.146 3087360 Bytes 8/21/2009 05:01:34
ANTIVIR3.VDF : 7.1.5.188 393728 Bytes 8/31/2009 05:01:38
Engineversion : 8.2.1.7
AEVDF.DLL : 8.1.1.1 106868 Bytes 7/28/2009 19:31:50
AESCRIPT.DLL : 8.1.2.26 463227 Bytes 9/1/2009 05:01:54
AESCN.DLL : 8.1.2.4 127348 Bytes 7/23/2009 15:59:39
AERDL.DLL : 8.1.2.4 430452 Bytes 7/23/2009 15:59:39
AEPACK.DLL : 8.1.3.18 401783 Bytes 7/28/2009 19:31:50
AEOFFICE.DLL : 8.1.0.38 196987 Bytes 7/23/2009 15:59:39
AEHEUR.DLL : 8.1.0.155 1921400 Bytes 9/1/2009 05:01:52
AEHELP.DLL : 8.1.6.0 233846 Bytes 9/1/2009 05:01:42
AEGEN.DLL : 8.1.1.59 356725 Bytes 9/1/2009 05:01:40
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/9/2008 20:32:40
AECORE.DLL : 8.1.7.6 184694 Bytes 7/23/2009 15:59:39
AEBB.DLL : 8.1.0.3 53618 Bytes 10/9/2008 20:32:40
AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 14:47:59
AVPREF.DLL : 9.0.0.1 43777 Bytes 12/5/2008 16:32:15
AVREP.DLL : 8.0.0.3 155905 Bytes 1/20/2009 20:34:28
AVREG.DLL : 9.0.0.0 36609 Bytes 12/5/2008 16:32:09
AVARKT.DLL : 9.0.0.3 292609 Bytes 3/24/2009 21:05:41
AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 1/30/2009 16:37:08
SQLITE3.DLL : 3.6.1.0 326401 Bytes 1/28/2009 21:03:49
SMTPLIB.DLL : 9.2.0.25 28417 Bytes 2/2/2009 14:21:33
NETNT.DLL : 9.0.0.0 11521 Bytes 12/5/2008 16:32:10
RCIMAGE.DLL : 9.0.0.25 2438913 Bytes 5/15/2009 21:39:58
RCTEXT.DLL : 9.0.37.0 86785 Bytes 4/17/2009 16:19:48

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: c:\program files\avira\antivir desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:, D:,
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium

Start of the scan: Tuesday, September 01, 2009 00:03

Starting search for hidden objects.
'103045' objects were checked, '0' hidden objects were found.

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'VSSVC.exe' - '1' Module(s) have been scanned
Scan process 'msiexec.exe' - '1' Module(s) have been scanned
Scan process 'wuauclt.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'RoxMediaDB9.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SDWinSec.exe' - '1' Module(s) have been scanned
Scan process 'XAudio.exe' - '1' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'KHALMNPR.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'sprtsvc.exe' - '1' Module(s) have been scanned
Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
Scan process 'RoxWatch9.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'McciCMService.exe' - '1' Module(s) have been scanned
Scan process 'lxbxcoms.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'ONENOTEM.EXE' - '1' Module(s) have been scanned
Scan process 'SetPoint.exe' - '1' Module(s) have been scanned
Scan process 'EasyShare.exe' - '1' Module(s) have been scanned
Scan process 'DLG.exe' - '1' Module(s) have been scanned
Scan process 'msptcmd.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'ehtray.exe' - '1' Module(s) have been scanned
Scan process 'sttray.exe' - '1' Module(s) have been scanned
Scan process 'wmdSync.exe' - '1' Module(s) have been scanned
Scan process 'sprtcmd.exe' - '1' Module(s) have been scanned
Scan process 'qttask.exe' - '1' Module(s) have been scanned
Scan process 'ISUSPM.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'dwm.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'LBTSERV.EXE' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SLsvc.exe' - '1' Module(s) have been scanned
Scan process 'audiodg.exe' - '0' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'lsm.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'wininit.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
65 processes with 65 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan executable files (registry).
The registry was scanned ( '53' files ).


Starting the file scan:

Begin scan in 'C:\' <OS>
C:\hiberfil.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\Users\Brandy\Music\Amazon MP3\LimeWireWin2.exe
[0] Archive type: NSIS
--> ProgramFilesDir/PackedJars.7z
[WARNING] The file could not be written!
[WARNING] The file could not be written!
Begin scan in 'D:\' <RECOVERY>


End of the scan: Tuesday, September 01, 2009 01:01
Used time: 57:11 Minute(s)

The scan has been done completely.

25236 Scanned directories
229922 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
2 Files cannot be scanned
229920 Files not concerned
1964 Archives were scanned
4 Warnings
2 Notes
103045 Objects were scanned with rootkit scan
0 Hidden objects were found
 
Yes it looks good to me and appears to be AVG related issue. Their forums might be helpful if you like to continue using AVG.

Are you ready for final instructions?
 
Yes I'm ready for final instructions. Yes I liked AVG and if we can get it set up right that would be good but if not we will work with that one.
 
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor
3) PC Tools
4) Sunbelt/Kerio
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows Vista System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date
    Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
 
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