Malware and trojan problem

N

nanobiovipul

New member
Hi

I am a novice in computers. I recently bought a HP laptop (Windows XP) and was trying to find a free keygen for adobe photoshop. The keygen was unfortunately not from a reliable source, and when I installed the keygen, I ended up infecting my laptop with trojans and malwares. Some funny windows keep popping up and my default homepage in Internet Explore keeps changing to connect to some spyware site. My desktop theme also keeps changing on every reboot, with a message saying that my pc is infected with spyware. I have McAfee Virus Scan Enterprise 8.0 installed on my pc, which detects some trojan and delete them everytime, I boot my PC. But apparently they keep generating more and more, every time I boot my PC. My computer and IE has become really slow.

Please help and let me know, what should I do.

Thanks,
Vipul
 
Kaspersky scan log

Hi

In continuation to my first post, I have run the Kaspersky Online Scanner version 5.0.98.0. Please find below the report obtained:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, March 24, 2008 8:11:36 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 24/03/2008
Kaspersky Anti-Virus database records: 657037
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 101049
Number of viruses found: 10
Number of infected objects: 20
Number of suspicious objects: 0
Duration of the scan process: 01:45:17

Infected Object Name / Virus Name / Last Action
C:\!KillBox\antiviirus.exe Infected: Trojan-Downloader.Win32.Small.ivo skipped
C:\!KillBox\antiviirus.exe( 3) Infected: Trojan-Downloader.Win32.Small.ivo skipped
C:\!KillBox\jkhfg.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\!KillBox\jkhfg.dll( 6) Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\!KillBox\opnmjge.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\!KillBox\opnmjge.dll( 7) Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\!KillBox\vbgtorfd.pdf Infected: not-a-virus:AdWare.Win32.Vapsup.czq skipped
C:\!KillBox\vbgtorfd.pdf( 1) Infected: not-a-virus:AdWare.Win32.Vapsup.czq skipped
C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbc2e.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbdam Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbdao Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbeam Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbeao Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbm Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbu2d.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbvm.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\dbvmh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\fii.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\fiih.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\hp Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\hpt2i.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\rpm.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\rpm1m.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\rpm1mh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\rpmh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-black-enchashm.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-black-enchashmh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-black-urlm.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-black-urlmh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-malware-domainm.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-malware-domainmh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-white-domainm.cf1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Desktop\3c0f89c2dcd1\safeweb\goog-white-domainmh.ht1 Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\NAILogs\UpdaterUI_PC217053820318.log Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\~DF2237.tmp Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\~DF4AD6.tmp Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Db\Agent_PC217053820318.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Db\PrdMgr_PC217053820318.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\DesktopProtection\OnAccessScanLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\antiviirus.exe Infected: Trojan-Downloader.Win32.Small.ivo skipped
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SwiHpWmi.log Object is locked skipped
C:\Program Files\Network Associates\System Compliance Profiler\PtchScan.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\tracking.log Object is locked skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006287.exe Infected: Trojan-Spy.Win32.Zbot.amq skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006324.exe Infected: Trojan-Downloader.Win32.Adload.xh skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006389.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ktr skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006589.exe Infected: not-a-virus:AdWare.Win32.Vapsup.czp skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006680.dll Infected: not-a-virus:AdWare.Win32.Vapsup.czq skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006836.exe Infected: not-virus:Hoax.Win32.Renos.bgf skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP38\A0006837.exe Infected: Trojan-Spy.Win32.Agent.sc skipped
C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP39\change.log Object is locked skipped
C:\Temp\VirusScan\AccessProtectionLog.txt Object is locked skipped
C:\Temp\VirusScan\BufferOverflowProtectionLog.txt Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Installer\{40cd0237-a376-43d6-aee4-310111ab182a}\AlrtDrv.dll Infected: Trojan-Downloader.Win32.Agent.lsw skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SMINST\schedule.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\Credenti.evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\drivers\SafeBoot.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\jkhfg.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\system32\log.txt Object is locked skipped
C:\WINDOWS\system32\MsDtc\MSDTC.LOG Object is locked skipped
C:\WINDOWS\system32\MsDtc\Trace\dtctrace.log Object is locked skipped
C:\WINDOWS\system32\msmq\storage\QMLog Object is locked skipped
C:\WINDOWS\system32\novell\nici\SYSTEM\XMGRCFG.KS2 Object is locked skipped
C:\WINDOWS\system32\novell\nici\SYSTEM\XMGRCFG.KS3 Object is locked skipped
C:\WINDOWS\system32\ntos.exe Object is locked skipped
C:\WINDOWS\system32\opnmjge.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\system32\ras\hhlmken.scp Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wsnpoem\audio.dll Object is locked skipped
C:\WINDOWS\system32\wsnpoem\video.dll Object is locked skipped
C:\WINDOWS\Temp\atchk.log Object is locked skipped
C:\WINDOWS\Temp\atchksrv.log Object is locked skipped
C:\WINDOWS\Temp\Cookies\index.dat Object is locked skipped
C:\WINDOWS\Temp\History\History.IE5\index.dat Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_1154.dat Object is locked skipped
C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\WINDOWS\vbgtorfd.pdf Infected: not-a-virus:AdWare.Win32.Vapsup.czq skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\System Volume Information\Desktop.ini Object is locked skipped
E:\System Volume Information\Folder.htt Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\System Volume Information\Protect.ed Object is locked skipped
E:\System Volume Information\Warning.bmp Object is locked skipped

Scan process completed.
 
HJT log - waiting for expert's opinion

After performing Kaspersky log, I had run the spybot-S&D in SafeMode and fixed all the problems found in red. Then, I ran spybot-S&D again and found that it does not show any more enteries in Red. After this, I installed HijackThis 2.0.2 and did a system scan. The HJT logfile looks like this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:09:57, on 25/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\svchost.exe
z:\clntrust.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Novell\GroupWise\grpwise.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rmit.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.rmit.edu.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *rmit.edu.au;<local>
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {C3CA7D01-E4C7-4F75-93F1-5E816C3DA1C2} - C:\WINDOWS\system32\jkhfg.dll (file missing)
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: qvdntlmw - {3D5F91CB-4CEC-4AA8-BF5D-D7797DE45A4B} - C:\WINDOWS\qvdntlmw.dll (file missing)
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [atchk] "C:\Program Files\Intel\AMT\atchk.exe"
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe -minimize
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [antiviirus] C:\Program Files\antiviirus.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA68] command /c del "C:\WINDOWS\system32\wsnpoem\audio.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1027] cmd /c del "C:\WINDOWS\system32\wsnpoem\audio.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5870] command /c del "C:\WINDOWS\system32\wsnpoem\video.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7694] cmd /c del "C:\WINDOWS\system32\wsnpoem\video.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA364] command /c del "C:\WINDOWS\system32\jkhfg.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6477] cmd /c del "C:\WINDOWS\system32\jkhfg.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA3155] command /c del "C:\WINDOWS\system32\opnmjge.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7844] cmd /c del "C:\WINDOWS\system32\opnmjge.dll_old"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [wslyszai] C:\WINDOWS\system32\qdmhihar.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingD7315] cmd /c del "C:\WINDOWS\system32\wsnpoem\audio.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4889] command /c del "C:\WINDOWS\system32\wsnpoem\video.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3891] cmd /c del "C:\WINDOWS\system32\wsnpoem\video.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1874] command /c del "C:\WINDOWS\system32\jkhfg.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD969] cmd /c del "C:\WINDOWS\system32\jkhfg.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8260] command /c del "C:\WINDOWS\system32\opnmjge.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8963] cmd /c del "C:\WINDOWS\system32\opnmjge.dll_old"
O4 - HKLM\..\Policies\Explorer\Run: [c7apynrRaW] C:\Documents and Settings\All Users\Application Data\gvitcnur\slajazwx.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1205224504375
O20 - AppInit_DLLs: APSHook.dll KATRACK.DLL C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O20 - Winlogon Notify: opnmjge - C:\WINDOWS\
O21 - SSODL: AlrtDrv - {40cd0237-a376-43d6-aee4-310111ab182a} - C:\WINDOWS\Installer\{40cd0237-a376-43d6-aee4-310111ab182a}\AlrtDrv.dll (file missing)
O21 - SSODL: dwnrpofk - {EC7406D1-55FD-4AC9-A42C-6E7951DA7041} - C:\WINDOWS\dwnrpofk.dll (file missing)
O21 - SSODL: vbgtorfd - {2F7A3AA2-C24E-47C8-B0D9-1C34DAF7BAED} - C:\WINDOWS\vbgtorfd.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe (file missing)
O23 - Service: Intel(R) Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\WINDOWS\system32\flcdlock.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel(R) Active Management Technology Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Intel(R) Active Management Technology User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\AMT\UNS.exe

--
End of file - 15430 bytes

I am waiting for an expert's opinion, because I have not so far heard from anybody. I have taken the above three steps (1) Kaspersky (2) Spybot, and (3) HJT log in that order based on suggestion given by Tashi in one of the another thread ("BEFORE you POST").

Please help.

I am eagerly waiting for somebody to respond.

Thank you very much,

Vipul
 
Hi

I hope this episode taught you a lesson not to use illegal software.


1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here
 
Hi Blade

Thanks for your response

I ended up into certain more problems before I received your response. I ended up deleting winlogon registry file, since a malware was associated with that. After that, I can not pass the login stage and hence my notebook will keep loging in and loging off.

To rectify the problem, I tried to "repair install" my operating system using Windows XP CD. I could pass through the stage where Windows Setup asked me for XP key, which I added. I will like to highlight that I have "Novell Client" installed on my system and probably that's why, during repair install (while setup says "Installing Windows"), Windows Setup also asks for some Novell related dll files, which I provide it by changing the CD. The setup again asks for Windows XP CD and I place the windows xp cd back in cd drive.

The problem start somewhere now. The setup is showing the "Completing installation" feature for last few hours (saying that 28 minutes remaining) and doesn't do anything after that. I am stuck in between Repair Install of Windows.

I tried to remove the malwares before geting your response and ended up causing more damage. Can you please suggest me, what should I do? An early response will be highly appreciated. I am really stuck.

Thanks
Vipul
 
Hi

Unfortunately that looks totally different problem now. Since we provide help against malware problems only I suggest you post about your problem at Pc Pitstop forums. Hope you get things sorted out.
 
Thanks Blade for providing me the link. I will post my problem there and will let you know, once it is solved.

Many thanks,
Vipul
 
Thanks Blade.
I have clean installed my windows again. Since the laptop was relatively new, and there was not much data in the laptop, I found it better to clean install the things.

Do you reckon, whether it will be worthwhile to still confirm that my PC does not contain any malwares/trojans? If yes, please let me know, what steps should I follow.

Thanks,
Vipul
 
Hi

You can post the hjt log and I'll check then what you could install there to improve the system's security. :)
 
Hi Blade

Please find below my HJT log. Please note that my windows firewall was off, while I created this HJT log. I can not access my office's internet network without turning off the windows firewall.

Thanks
Vipul



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:51:48 AM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Novell\GroupWise\grpwise.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
z:\clntrust.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://wpad.rmit.edu.au/wpad.dat
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.rmit.edu.au;*.rmit.*;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [atchk] "C:\Program Files\Intel\AMT\atchk.exe"
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1207076535859
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1207076529062
O20 - AppInit_DLLs: APSHook.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Intel(R) Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\WINDOWS\system32\flcdlock.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Active Management Technology Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Intel(R) Active Management Technology User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\AMT\UNS.exe

--
End of file - 12060 bytes
 
Looks ok so, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 5.
  • Scroll down to where it says
    The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • Download iespyad
    It puts many bad webpages on your restricted zones list. This means that you can still view the
    bad
    webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
    If you need help understanding how it works, there is a tutorial here
    Download it here
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Dear Blade

Thank you for all your help and suggestions. I have performed all the steps as suggested by you. So far, PC looks great (courtesy: Blade).

However, I still have a query. You provided a whole list of antimalwares and other stuff, which in themselves look like Virus to me, because they sort of take a full control of the system (Viruses fighting Viruses). Could you please suggest me, which one of these will you recommend me for sure to install?

I have McAfee and Windows Defender installed on my PC at this moment.

Thanks n Cheers,
Vipul
 
Hi

Those on the list are mainly targetting spyware and other malware but not specially viruses. None of them is virus (I wouldn't want your system get reinfected, would I? :D:) and I recommend those all since they make system safer and don't interfere with each others.
 
Dear Blade

My apologies, if I offended you in my previous message. My comment was just a bit towards lighter side.

By the way, I have installed Boclean, Ad-aware, Spybot and iespyad. The system is working perfectly fine.

Thank you very much for all you help to improve my system security.

Much appreciated

Cheers,
Vipul
 
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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