Malware - bad Starter with Antivirus Xp 2008

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K

kkrish

New member
Hello -

My computer got infected after pressing on one of those links that masks itself as though it comes from fedex.
I know I got the Antivirus XP 2008 virus, and it *looks* though it may be cleaned, but the system is still acting strange.
I had a couple of other things that got downloaded as well. I have run search and destroy (effectively I may add) but as I mentioned I am not sure I am out of the woods yet
I sincerly appreciate your help. You guys do a great job
______________________________________________________________
Hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:09:06 AM, on 8/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\IBM\Sametime Connect\sametime.exe
C:\Program Files\IBM\Sametime Connect\jre\bin\sametime75.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WordWeb\wweb32.exe
C:\WINDOWS\system32\mobsync.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\oembios.exe,
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TrackPointSrv] C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [PSBO Clean] C:\Program Files\KONICA MINOLTA\PageScope Box Operator\PSBO.exe /clean
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Sametime Connect 7.5] "C:\Program Files\IBM\Sametime Connect\sametime.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.sametime-ii.solutions-ii.com
O16 - DPF: {00191E4B-49C2-48E2-A548-8F702D75622A} - http://conference.itdemocentral.com/imtapp/res/jar/cnsload.cab
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} - https://asp22.centra.com/SiteRoots/main/Install/win32/CentraUpdaterAx.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2202D225-22C1-4B8C-A4B8-6A7E7B7E1524} (ICWMInstallObj Class) - https://isvwebcast.on.intercall.com/confmgr/installs/ICWMInstall.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179791569000
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) - http://200.9.36.138:82/wg_webeye.cab
O16 - DPF: {D79BD4AB-C8E1-48C7-9A86-DF163C340383} (JNILoader Control) - http://sametime-ii.solutions-ii.com/sametime/stmeetingroomclient/STJNILoader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://kazeon.webex.com/client/T23L/webex/ieatgpc.cab
O20 - AppInit_DLLs: karina.dat
O20 - Winlogon Notify: AwayNotify - C:\Program Files\Lenovo\AwayTask\AwayNotify.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.801.1629 (GoogleDesktopManager-010108-205858) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Update (SUService) - - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkVantage Registry Monitor Service - Unknown owner - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: tp4serv - Lenovo Group Limited - C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

--
End of file - 16554 bytes
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.

I don't see Antivirus XP 2008 virus but we will check for it, but I see this:
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\oembios.exe
It looks like this one:
http://www.bitdefender.fr/VIRUS-1000378-fr--Trojan.Spy.Zbot.KJ.html < read all of that information:
This may be used as a mean of stealing information, remote control or at spaming.
Click to expand...
and this: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451
When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

There may also be a rootlit involved? This is new to me, let's see what combofix does with it.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

2) Remove any old copies of combofix before you proceed.

Thanks to sUBs and anyone else who helped with this fix.

It is important that it is saved directly to your Desktop.

Download ComboFix from Here to your Desktop
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Tutorial
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks
 
Update post running combofix & new Hijackthis log

Thanks for your reply. I followed your instructions. Attached is the requested output. FYI between the time I posted my first output to the time I saw your response. The Antivirus XP somehow got re-installed.



Log from Combofix

ComboFix 08-08-26.03 - Shawn 2008-08-20 8:09:13.1 - NTFSx86

Running from: C:\Documents and Settings\Shawn\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Shawn\Application Data\macromedia\Flash Player\#SharedObjects\K56RH5YL\bin.clearspring.com
C:\Documents and Settings\Shawn\Application Data\macromedia\Flash Player\#SharedObjects\K56RH5YL\interclick.com
C:\Documents and Settings\Shawn\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com
C:\Documents and Settings\Shawn\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
C:\Documents and Settings\Shawn\Application Data\rhcg0kj0ec2g
C:\WINDOWS\Downloaded Program Files.\cnsload-3.0.3.406.dll
C:\WINDOWS\Downloaded Program Files.\cnsload.inf
C:\WINDOWS\system32\braviax.exe
C:\WINDOWS\system32\DelSelf.bat
C:\WINDOWS\system32\drivers\beep.sys
C:\WINDOWS\system32\winivstr.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_sysrest.sys


((((((((((((((((((((((((( Files Created from 2008-07-20 to 2008-08-20 )))))))))))))))))))))))))))))))
.

2008-08-25 13:21 . 2008-08-22 09:47 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-08-25 13:21 . 2008-08-22 12:05 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-23 07:07 . 2008-08-23 07:07 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-22 16:20 . 2008-08-22 16:20 <DIR> d--hs---- C:\Documents and Settings\NetworkService\Application Data\sysproc64
2008-08-22 09:47 . 2008-08-22 09:47 <DIR> d--hs---- C:\Documents and Settings\LocalService\Application Data\sysproc64
2008-08-22 08:40 . 2008-08-24 02:45 <DIR> d--hs---- C:\WINDOWS\system32\sysproc64
2008-07-22 16:40 . 2008-07-22 16:59 <DIR> d-------- C:\Documents and Settings\Shawn\Application Data\U3

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-24 09:59 --------- d-----w C:\Documents and Settings\Shawn\Application Data\Sametime
2008-08-23 21:37 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-07-16 14:21 --------- d-----w C:\Documents and Settings\Shawn\Application Data\Roxio
2008-07-16 14:21 --------- d-----w C:\Documents and Settings\LocalService\Application Data\Roxio
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-03-28 23:00 56,912 ----a-w C:\Documents and Settings\Shawn\g2mdlhlpx.exe
2008-02-06 01:28 256 ----a-w C:\Documents and Settings\Shawn\pool.bin
2007-08-28 19:58 389,120 ----a-w C:\Documents and Settings\Shawn\stas75_20060810.0001.dll
2007-08-28 19:52 360,448 ----a-w C:\Documents and Settings\Shawn\stsm75_20060810.0001.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-30 08:36 68856]
"H/PC Connection Agent"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 14:39 1289000]
"Sametime Connect 7.5"="C:\Program Files\IBM\Sametime Connect\sametime.exe" [2006-10-18 20:40 360448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TrackPointSrv"="C:\Program Files\Lenovo\TrackPoint\tp4serv.exe" [2007-11-08 11:56 92960]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 09:11 1388544]
"TPKBDLED"="C:\WINDOWS\system32\TpScrLk.exe" [2002-10-08 22:28 40960]
"TPHOTKEY"="C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2006-10-02 11:19 94208]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-11-02 09:03 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-11-02 08:59 126976]
"BMMGAG"="C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll" [2005-04-20 01:38 110592]
"BMMLREF"="C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE" [2005-04-20 01:38 20480]
"BMMMONWND"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll" [2005-04-20 01:38 396288]
"BLOG"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2005-04-20 01:38 208896]
"TPKMAPHELPER"="C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe" [2006-06-02 23:00 856064]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-04-08 15:52 48752]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2005-04-17 12:30 85184]
"Acrobat Assistant 7.0"="C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2004-12-14 02:12 483328]
"AwaySch"="C:\Program Files\Lenovo\AwayTask\AwaySch.EXE" [2006-10-19 03:08 69632]
"EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2006-09-13 03:23 237568]
"LPManager"="C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe" [2006-07-05 02:11 110592]
"TVT Scheduler Proxy"="C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2006-11-09 15:08 503808]
"cssauth"="C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" [2006-11-09 15:15 2341632]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2006-07-07 16:15 600896]
"PSBO Clean"="C:\Program Files\KONICA MINOLTA\PageScope Box Operator\PSBO.exe" [2006-06-12 14:50 851968]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00 132496]
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-08-16 09:56 236016]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-02-22 14:42 29744]
"TP4EX"="tp4ex.exe" [2005-10-17 01:11 65536 C:\WINDOWS\system32\TP4EX.exe]
"TpShocks"="TpShocks.exe" [2006-03-15 20:04 106496 C:\WINDOWS\system32\TpShocks.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 20:29 39264]

C:\Documents and Settings\Shawn\Start Menu\Programs\Startup\
WordWeb.lnk - C:\Program Files\WordWeb\wweb32.exe [2007-08-21 17:01:11 44384]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system]
"NoDispScrSavPage"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\AwayNotify]
2006-10-19 03:08 49152 C:\Program Files\Lenovo\AwayTask\AwayNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
2005-07-06 00:45 28672 C:\WINDOWS\system32\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2005-11-30 20:16 24576 C:\WINDOWS\system32\tphklock.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Rvy71.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\IBM\\Sametime Connect\\jre\\bin\\sametime75.exe"=
"C:\Program Files\Microsoft ActiveSync\rapimgr.exe"= C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"C:\Program Files\Microsoft ActiveSync\wcescomm.exe"= C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"C:\Program Files\Microsoft ActiveSync\WCESMgr.exe"= C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"C:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.5.0.SR4-200707311521\\jre\\bin\\notes2w.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 Shockprf;Shockprf;C:\WINDOWS\system32\drivers\Shockprf.sys [2006-03-15 18:08]
R1 ShockMgr;ShockMgr;C:\WINDOWS\system32\drivers\ShockMgr.sys [2005-06-20 13:18]
R1 TPPWR;TPPWR;C:\WINDOWS\system32\drivers\Tppwr.sys [2005-04-20 01:38]
R2 smi2;smi2;C:\Program Files\SMI2\smi2.sys [2006-11-09 13:04]
R2 tp4serv;tp4serv;C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE [2007-11-08 11:56]
R3 Tp4Track;PS/2 TrackPoint Driver;C:\WINDOWS\system32\DRIVERS\tp4track.sys [2007-11-08 11:56]
S0 Rvy71;Rvy71;C:\WINDOWS\system32\Drivers\Rvy71.sys []
S2 MLPTDR_B;MLPTDR_B;C:\WINDOWS\system32\MLPTDR_B.SYS [2003-09-02 15:06]
S3 apusbsnt;AirPrime USB Modem Device Driver;C:\WINDOWS\system32\DRIVERS\apusbsnt.sys [2004-07-15 10:00]
S3 GoogleDesktopManager-010108-205858;Google Desktop Manager 5.7.801.1629;C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-02-22 14:42]
S3 MSSQL$SALESNET_OFFLINE;MSSQL$SALESNET_OFFLINE;C:\Program Files\Salesnet\Salesnet Offline\OtrDB\MSSQL$SALESNET_OFFLINE\Binn\sqlservr.exe [2002-12-17 16:26]
S3 SQLAgent$SALESNET_OFFLINE;SQLAgent$SALESNET_OFFLINE;C:\Program Files\Salesnet\Salesnet Offline\OtrDB\MSSQL$SALESNET_OFFLINE\Binn\sqlagent.EXE [2002-12-17 16:23]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\wd_windows_tools\WDSetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38a65d71-2885-11db-8242-0013ce79313f}]
\Shell\AutoRun\command - D:\JDLightning\Windows\JDLightning.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38a65d74-2885-11db-8242-0013ce79313f}]
\Shell\AutoRun\command - rundll32.exe url.dll,FileProtocolHandler LapNetWizard.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{87382160-5ee4-11db-8269-0013ce79313f}]
\Shell\AutoRun\command - rundll32.exe url.dll,FileProtocolHandler LapNetWizard.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9d94046f-48b7-11db-825c-0013ce79313f}]
\Shell\AutoRun\command - rundll32.exe url.dll,FileProtocolHandler LapNetWizard.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c265426d-cdb1-11dc-8322-0013ce79313f}]
\Shell\AutoRun\command - D:\start.exe
.
Contents of the 'Scheduled Tasks' folder

2006-06-12 C:\WINDOWS\Tasks\BMMTask.job
- C:\PROGRA~1\ThinkPad\UTILIT~1\BMMTASK.EXE [2005-04-20 01:38]

2008-08-20 C:\WINDOWS\Tasks\MP Scheduled Scan.job
- C:\Program Files\Windows Defender\MpCmdRun.exe [2006-10-05 23:11]

2008-08-24 C:\WINDOWS\Tasks\{F897AA24-BDC3-11D1-B85B-00C04FB93981}_TILEV_Shawn.job
- C:\WINDOWS\system32\mobsync.exe [2004-08-04 05:00]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Search Page = hxxp://www.google.com
R0 -: HKCU-Main,Start Page = hxxp://www.google.com
R0 -: HKCU-Main,Search Bar = hxxp://www.google.com/ie
R0 -: HKLM-Main,Default_Search_URL = hxxp://www.google.com/ie
R0 -: HKLM-Main,Start Page = hxxp://www.google.com
R0 -: HKCU-Search,SearchAssistant = hxxp://www.google.com/ie
R1 -: HKCU-SearchURL,(Default) = hxxp://www.google.com/search?q=%s
R0 -: HKLM-Search,SearchAssistant = hxxp://www.google.com/ie
O8 -: Convert link target to Adobe PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 -: Convert link target to existing PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 -: Convert selected links to Adobe PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 -: Convert selected links to existing PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 -: Convert selection to Adobe PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 -: Convert selection to existing PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 -: Convert to Adobe PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 -: Convert to existing PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O16 -: Microsoft XML Parser for Java - C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd

O16 -: {00191E4B-49C2-48E2-A548-8F702D75622A} - hxxp://conference.itdemocentral.com/imtapp/res/jar/cnsload.cab
C:\WINDOWS\Downloaded Program Files\cnsload.inf
C:\WINDOWS\Downloaded Program Files\cnsload-3.0.3.406.dll

O16 -: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} - hxxps://asp22.centra.com/SiteRoots/main/Install/win32/CentraUpdaterAx.cab
C:\WINDOWS\Downloaded Program Files\CentraUpdaterAx.inf
C:\WINDOWS\Downloaded Program Files\CentraUpdaterAx.dll

O16 -: {2202D225-22C1-4B8C-A4B8-6A7E7B7E1524} - hxxps://isvwebcast.on.intercall.com/confmgr/installs/ICWMInstall.cab
C:\WINDOWS\Downloaded Program Files\ICWMInstall.inf
C:\WINDOWS\Downloaded Program Files\ICWMInstall.dll

O16 -: {A8739816-022C-11D6-A85D-00C04F9AEAFB} - hxxp://200.9.36.138:82/wg_webeye.cab
C:\WINDOWS\Downloaded Program Files\webeye.inf
C:\WINDOWS\system32\msvcrt.dll
C:\WINDOWS\system32\mfc42.dll
C:\WINDOWS\system32\olepro32.dll
C:\WINDOWS\Downloaded Program Files\adv6api.dll
C:\WINDOWS\Downloaded Program Files\webeyeaudio.ocx
C:\WINDOWS\Downloaded Program Files\webeye.ocx

O16 -: {D79BD4AB-C8E1-48C7-9A86-DF163C340383} - hxxp://sametime-ii.solutions-ii.com/sametime/stmeetingroomclient/STJNILoader.cab
C:\WINDOWS\Downloaded Program Files\STJNILoader.inf
C:\WINDOWS\system32\stfm7.dll
C:\WINDOWS\system32\stsm7.dll
C:\WINDOWS\system32\stas7.dll
C:\WINDOWS\Downloaded Program Files\STJNILoader.ocx
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-20 08:29:27
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\tphklock.dll
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ibmpmsvc.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\system32\TPHDEXLG.exe
C:\WINDOWS\system32\TpKmpSvc.exe
C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
.
**************************************************************************
.
Completion time: 2008-08-20 8:47:07 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-20 15:47:01

Pre-Run: 24,318,464,000 bytes free
Post-Run: 24,303,398,912 bytes free

243 --- E O F --- 2008-08-23 19:37:23
___________________________________________________________

HijackThis Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:51:29 AM, on 8/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TrackPointSrv] C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [PSBO Clean] C:\Program Files\KONICA MINOLTA\PageScope Box Operator\PSBO.exe /clean
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Sametime Connect 7.5] "C:\Program Files\IBM\Sametime Connect\sametime.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O15 - Trusted Zone: http://www.sametime-ii.solutions-ii.com
O16 - DPF: {00191E4B-49C2-48E2-A548-8F702D75622A} - http://conference.itdemocentral.com/imtapp/res/jar/cnsload.cab
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} - https://asp22.centra.com/SiteRoots/main/Install/win32/CentraUpdaterAx.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2202D225-22C1-4B8C-A4B8-6A7E7B7E1524} (ICWMInstallObj Class) - https://isvwebcast.on.intercall.com/confmgr/installs/ICWMInstall.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179791569000
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) - http://200.9.36.138:82/wg_webeye.cab
O16 - DPF: {D79BD4AB-C8E1-48C7-9A86-DF163C340383} (JNILoader Control) - http://sametime-ii.solutions-ii.com/sametime/stmeetingroomclient/STJNILoader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://kazeon.webex.com/client/T23L/webex/ieatgpc.cab
O20 - Winlogon Notify: AwayNotify - C:\Program Files\Lenovo\AwayTask\AwayNotify.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.801.1629 (GoogleDesktopManager-010108-205858) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Update (SUService) - - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkVantage Registry Monitor Service - Unknown owner - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: tp4serv - Lenovo Group Limited - C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

--
End of file - 14714 bytes
 
This is the date and time on the most recent HJT log you posted for me.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:51:29 AM, on 8/20/2008

Please be careful, we are working on your computer. Delete all old HJT logs, keep only the most recent one until it is replaced. If you just close them after they are posted, the newest will replace the oldest here:
C:\Program Files\Trend Micro\HijackThis\ <<< in that folder

Post a new HJT log.

Thanks
 
Update to your response

Hello -

I am sorry, I should have mentioned it earlier. I also seem to have another virus/malware that's brings up a popup message saying "shutdown NT Authority\system dcom" and it counts down from a minute and shuts the machine down. To prevent that from happening I changed the date back a few days, so the count down starts from 7 days before today.

The output is the latest output, I copied straight after hijackthis completed, so this is the latest output

Thanks
 
What is the date in the system tray? Mouse ove the clock. If it does not say todays date, set the clock. Right click, then click adjust time and date.

Post that error message exactly as you get it "word for word"

Post a new HJT log that has todays date on it.

Thanks
 
new Hijackthis log

I reset the date/time back to the current date and time and re-ran hijackthis. I think happens only when I run a Anti Spyware such as Ad-aware. Not sure if it happens with spybot, not all the time, not sure what triggers of that message. It appears to be very intermittent

But when it does it does not give me much time to try and fix anything else or run any of the utilities. Besides it could be that combofix has fixed it.
I was checking online when I did get the message, and below is what it said.

"System shutdown initiated by NT Authority/system. System must restart because DCOM server process launcher terminated unexpectedly"
________________________________________________________________
Current hijackthis log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:21:21 PM, on 8/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\mobsync.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TrackPointSrv] C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [PSBO Clean] C:\Program Files\KONICA MINOLTA\PageScope Box Operator\PSBO.exe /clean
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Sametime Connect 7.5] "C:\Program Files\IBM\Sametime Connect\sametime.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O15 - Trusted Zone: http://www.sametime-ii.solutions-ii.com
O16 - DPF: {00191E4B-49C2-48E2-A548-8F702D75622A} - http://conference.itdemocentral.com/imtapp/res/jar/cnsload.cab
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} - https://asp22.centra.com/SiteRoots/main/Install/win32/CentraUpdaterAx.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2202D225-22C1-4B8C-A4B8-6A7E7B7E1524} (ICWMInstallObj Class) - https://isvwebcast.on.intercall.com/confmgr/installs/ICWMInstall.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179791569000
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) - http://200.9.36.138:82/wg_webeye.cab
O16 - DPF: {D79BD4AB-C8E1-48C7-9A86-DF163C340383} (JNILoader Control) - http://sametime-ii.solutions-ii.com/sametime/stmeetingroomclient/STJNILoader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://kazeon.webex.com/client/T23L/webex/ieatgpc.cab
O20 - Winlogon Notify: AwayNotify - C:\Program Files\Lenovo\AwayTask\AwayNotify.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.801.1629 (GoogleDesktopManager-010108-205858) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Update (SUService) - - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkVantage Registry Monitor Service - Unknown owner - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: tp4serv - Lenovo Group Limited - C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

--
End of file - 14813 bytes
 
Thanks for that feedback, likely the malware is causing it and you are not the only one getting it, have a look:
http://www.google.com/search?hl=en&...ated+unexpectedly&btnG=Google+Search&aq=f&oq=
Look at that information for a solution and I will continue to look at malware as the reason.

The only thing I see in the HJT log is an out of date Java program which is dangerous.
C:\Program Files\Java\jre1.6.0_02\ <<< see this information: http://forums.spybot.info/showpost.php?p=12880&postcount=2
but that is surely not causing the eror message.

Run this tool: http://www.microsoft.com/security/malwareremove/default.mspx
Choose Skip the details and download the tool
Let me know what it finds.


And then do this:
Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file in your next reply.

Thanks...Phil
 
logfiles post mbam

Hello -

I ran the microsoft tool, it said that it fixed the following:

trojandownloade:win32/Renos removed

Below is the output from mbam:

Malwarebytes' Anti-Malware 1.25
Database version: 1090
Windows 5.1.2600 Service Pack 2

4:50:24 PM 8/27/2008
mbam-log-08-27-2008 (16-50-24).txt

Scan type: Full Scan (C:\|)
Objects scanned: 99479
Time elapsed: 1 hour(s), 0 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\sysproc64 (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\system32\winivstr.exe.vir (Rogue.Installer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{88DAF87F-AF7D-4C07-ABFA-1CB250E2D838}\RP3\A0006322.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{88DAF87F-AF7D-4C07-ABFA-1CB250E2D838}\RP3\A0006421.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysproc64\sysproc32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysproc64\sysproc32.sys.cla (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysproc64\sysproc86.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Downloaded Program Files\atmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\oembios.exe (Trojan.Agent) -> Quarantined and deleted successfully.


Thanks in advance for your help
 
its running ok but need to monitor a little longer

Thanks for your help Paul. I will monitor for a little while longer just for peace of mind.
You seeing that everything is cleaned up huh? I guess I just don't trust it because it came back after I thought it was cleaned out.

Thanks again for your help. you guys do a wonderful job
 
That was a question...
How is the computer running now?
Click to expand...
I ask that before I do this:

I am sure you saw this:
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Review that information to understand Recovery Console. Installation is optional but if you do not have the CD's needed, as is explained, it can be installed before we remove combofix.
If you do not have access to Recovery Console via a Windows CD, I strongly advise you to install this tool.
If you do not wish to install RC, let me know so I can continue with the cleanup.
If you install RC, post the C:\*CF-RC.txt*.

RC1-4.gif


Since we do not need to scan with combofix, click NO

RC_whatnext.gif


RC_AllDone.gif


Thanks...Phil
 
running better

It seems to be running better. I have not seen anything unusual. I will take your advise and follow the rest of the recommendations and post the logs once I complete them. FYI, this may be Monday
 
RC installed

Hello -

I finally got Recovery console installed from the windows CD, but I dont see the logs you were referring to in the C:\ directory.
Please advise on next steps, thanks in advance for your help
 
Thanks for posting your feedback, be aware that the instructions I posted were for using combofix to install Recovery Console if your DID NOT have a Windows CD. With the method you used, no log is provided.

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

CF_Cleanup.png


Just in case and are infected, clean System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Run MBAM to make sure we got all of the junk, no need to post a clean scan result.

Update Symantec and scan the system to be sure it is running right and scanning clean. If you have any issues with the program, contact tech support for instructions.
http://www.symantec.com/enterprise/support/index.jsp

I will post this information for you now so you can benefit from it.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
 
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