Malware infection - Vundo

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veloce

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Hi, I have a malware infection that my anti-malware software (malwarebytes anti-malware) can't seem to get rid of. Here is my Hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:23:08 PM, on 4/5/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hofstra.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KeyAccess] kass.exe
O4 - HKLM\..\Run: [dimepomohi] Rundll32.exe "yetoravu.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MA111 Configuration Utility.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: pihugelab - {d05e8e20-f51b-447f-addf-81b6b7abd3bf} - (no file)
O22 - SharedTaskScheduler: gahurihor - {d05e8e20-f51b-447f-addf-81b6b7abd3bf} - (no file)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PEVSystemStart - Unknown owner - C:\aff\PEV.cfxxe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10568 bytes



Additional information I thought may be helpful / relevant
This virus seems to have surfaced while I was browsing safe web pages that I have open on a daily basis, so I would assume that it didn't come from the web. Approximately 2 months ago, I was infected with the malware that poses as XP security suite and attempts to persuade you to buy the software in order to remove your infections. Additionally I was having a problem with Microsoft Script Debugger popping up and prompting me to choose a debugging software. I was able to get rid of this problem with the direction of a forum much like this one, which prompted me to run Combofix.

Just two days ago, this same debugger began popping up, so I ran my anti-virus software and I was indeed infected with trojans. I attempted to remove the files, but found them to still be present on my computer after a second scan. Vundo is the one that sticks out to me because it keeps coming up, but I fear that may not be the only one.

Thank you in advance

I know this will push back my ticket, which is fine...I just thought it was worth noting spyware search and destroy said there was a virtumondo trojan infection. When Spybot prompts me to allow/deny changes to the registry, do I click allow or deny? i didn't quite understand which does what. Sorry I'm kinda new with this stuff :sad:
 
Last edited by a moderator:
Hi,

I have bad news I'm afraid. :sad:

One or more of the identified infections is a Backdoor Trojan.

OK since we are dealing with the aforementioned infection(s) I would be providing your good self with a disservice if I did not make you aware of the ramifications below:

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Although an attempt could be made to clean this machine, it could never be considered to be truly clean, secure, or trustworthy. We could not say definitively that unknown and unseen malware will have been removed, nor will your system be restored to its pre-infection state. We cannot remedy unknown changes the malware may likely have made in order to allow itself access, nor can we repair the damage it may possibly have caused to vital system files. Additionally, it is quite possible that changes made to the system by the malware may impact negatively on your computer during the removal process. In short, your system may never regain its former stability or its full functionality without a reformat. Therefore, your best and safest course of action is a reformat and reinstallation of the Windows operating system, and that is the course we strongly recommend.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

I can attempt to clean this machine but I can't guarantee that it will be at all secure afterwords.

Should you have any questions, please feel free to ask.

Please let myself know what you have decided to do in your next post.
 
Hi, I would reformat my computer but I don't have any Windows installation disks nor did I have any when I purchased my computer. Do you know off-hand if it is possible to get access to them, having purchased a computer with Windows installed?

Can you identify to me which process(s)/service(s) ect. are backdoor trojans?

Remotely control my computer? Wouldn't I be able to see this happening if it were?

My computer has been acting normal the past 2 days now after virus scans and malwarebytes removal, any ideas about why its returned back to normal state?
 
Hi. :)

Before I answer your questions please follow the instructions below, thank you.

  • Download this tool from Microsoft.
  • Double click on MGADiag.exe to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in. Save this file and post it in your next reply.
 
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A
Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
Windows Product ID: 76487-OEM-2211906-00803
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.med
ID: {13E757AF-4F05-4F5E-9683-382F2BD8E512}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{13E757AF-4F05-4F5E-9683-382F2BD8E512}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2713833259-2457139226-2761072091</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>EX276AA-ABA a1540n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.02</Version><SMBIOSVersion major="2" minor="4"/><Date>20060502000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>BA123CFF0184C078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard Company</name><model>HP Pavilion</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.540.0"/><File Name="WgaLogon.dll" Version="1.5.540.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BE4AE3440C57D00</Val><Hash>3TVBqlOd6t7+G7aSxCxJQ8x6QvM=</Hash><Pid>73931-640-1268855-57525</Pid><PidType>14</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>86E8147F3D00208</Val><Hash>Iq/Sk62m0SMgTXtVZQYPb7O1tlY=</Hash><Pid>70141-OEM-5626081-85635</Pid><PidType>13</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7763C33127FCD86</Val><Hash>HQudl7RRatfoRuJ0eOAEg1ZKgxs=</Hash><Pid>89388-707-1310493-65562</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E0D3:Compaq Computer Corporation|1E0D3:Compaq Computer Corporation|1E0D3:Hewlett-Packard Company|1005F:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: HP PAVILION

OEM Activation 2.0 Data-->
N/A
 
I just wanted to make you aware of something that may or may not be of interest: A few months ago I spoke with microsoft representatives who were assisting me in cleaning my computer up in the midst of the malware attack. I installed Microsoft Easy Assist which allowed the representative to remotely control my computer. The software is still present on my computer.
 
Hi. :)

Hi, I would reformat my computer but I don't have any Windows installation disks nor did I have any when I purchased my computer. Do you know off-hand if it is possible to get access to them, having purchased a computer with Windows installed?
Click to expand...
It appears your computer may have what is known as the PC Recovery Solution hence the lack of installation disks. If used this resets your computer back to the state it was when purchased. So defacto a pseudo reformat and reinstallation of the Windows operating system.

Can you identify to me which process(s)/service(s) ect. are backdoor trojans?
Click to expand...
This is one of the infections identified. Plus further confirmation here and here. Basically this particular malware has hooked itself into the Winlogon userinit registry value and will startup with every system reboot. It also has the capabilities to download and install several other malicious files to a infected system.

Remotely control my computer? Wouldn't I be able to see this happening if it were?
Click to expand...
Not necessarily so and it appears you may actually have a software conflict arising from too many active in system memory security related applications. This will hinder both detection/removal and overall protection actually.

My computer has been acting normal the past 2 days now after virus scans and malwarebytes removal, any ideas about why its returned back to normal state?
Click to expand...
Unfortunately malware may not appear to always have a visible impact on a compromised system but what you mentioned in your last post explains a lot to myself.

I just wanted to make you aware of something that may or may not be of interest: A few months ago I spoke with microsoft representatives who were assisting me in cleaning my computer up in the midst of the malware attack. I installed Microsoft Easy Assist which allowed the representative to remotely control my computer. The software is still present on my computer.
Click to expand...
I hope they did not charge you excessively for this and it appears they did not provide a particularly good service in my humble opinion. Fair play to whom ever assisted you however as removing malware is not a easy skill set to both master and carry out in correct/safe manner.

OK so do you wish for myself to attempt a malware removal process or not?
 
I suppose the best option is just to reinstall windows. I will have to go out and purchase an external hard drive to back up my data. I will be backing up primarily word and music files.

Do you think I should worry about these files being infected by the trojan? Are there certain types of files I may want to avoid backing up?

Can you please assist me through the process of reinstalling windows?
 
...unless of course you think you may be able to remove it without having to do a windows reinstallation.
 
Hi. :)

I suppose the best option is just to reinstall windows. I will have to go out and purchase an external hard drive to back up my data. I will be backing up primarily word and music files.

Do you think I should worry about these files being infected by the trojan? Are there certain types of files I may want to avoid backing up?

Can you please assist me through the process of reinstalling windows?
Click to expand...
I can indeed provide advice about this if you so wish.

...unless of course you think you may be able to remove it without having to do a windows reinstallation.
Click to expand...
I have given you my honest opinion on what I deem the most prudent course of action. If however you wish myself to attempt a malware removal please bare in mind I can't guarantee that your machine will be at all secure afterwords.
 
well I just payed more than I wanted to for an external hard drive, so lets just do this the safe way and reinstall windows
 
Hi. :)

Create/Transfer Backups:

Anything you wish to move to the external Hard-Drive, we can employ a specific methodology as follows to lesson the chance of anything infection wise being crossed over.

Create a folder on the root of your computer's Hard-Drive, for example call it MyBackup, transfer all the documents, files and pictures etc you wish to keep to this new folder.

Check for any updates with your presently installed Anti-Virus application McAfee and Malwarebytes' Anti-Malware, install them etc.

Now right click on the backup folder created and select scan with McAfee , then when completed the same with Malwarebytes' Anti-Malware.

Flash_Disinfector:

  • Please download Flash_Disinfector and save it to your desktop.
  • Double click to run it.
  • You will be prompted to plug in your flash drive. <-- In this scenario it will be your External Hard-Drive.
  • Flash_Disinfector will start disinfecting your flash and hard drives. This takes a few seconds. Your desktop will disappear in the meantime.
  • When done, a message box will appear. Click OK. Your desktop should now appear. If it doesn't, press Ctrl + Shift + Esc to open Task Manager.
  • Click on File > New Task (Run...). Type in explorer.exe and press Enter. Your desktop should now appear.
Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder...it will help protect your drives from future infection.

Next:

Transfer your backup folder to the External Hard-Drive. Then safely disconnect it from your computer.

Below is some advice about what to install/safety advice after the format and the reinstallation of the Windows operating system.

Reformat and Reinstallation Advice:

This is a excellent resource I recommend reading:-

How to prevent Malware

  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
    Here are some free Anti Virus programs which I recommend to use:
  • Update your Anti Virus Software - It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
    Here are some free Firewalls which I recommend to use:
    (Use only one, and disable your Windows Firewall)
Note: Only ever have installed/use one Anti-Virus application and Software Firewall. Otherwise a system conflict will occur and this also lessens overall online protection!

  • Keep your system updated- Microsoft releases patches for Windows and other products regularly:
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialise and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Malwarebytes' Anti-Malware - Download it from here
    The tutorial on how to use MBAM is located here
  • Install WinPatrol - Download it from here
    You can find information about how WinPatrol works here
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
    Download it from here
    The tutorial on how to use Spyware Blaster is located here
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well after the format and the reinstallation of the Windows operating system.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

Follow the above and the potential for your computer becoming infected again will reduce dramatically. Any questions feel free to ask OK!
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
Re-opened at OP's request:-
veloce said:
hey, at our last communications, we decided my best option would be to reformat my PC. I did this and all seemed to be going well until about 12-24 hours later. My thread is archived so I can no longer to respond. Sorry I waited a few days but I was attempting to fix the problem myself until I gave up and reformatted/reinstalled windows again.

After reformatting I installed the following at your recommendation:
Windows Updates
Avast AntiVirus
Malwarebytes
Outpost Firewall
WinPatrol
Spyware Blaster

I installed the following programs at my own discression:
CCleaner
Java Updates
Continuum (www.trenchwars.org - this is an online game I've been playing for 7+ years, undoubtedly a safe site)
Mozilla Firefox

I also transferred files over from my external hard drive. I also followed the steps before transfering these files over, which were to,
"Create/Transfer Backups:

Anything you wish to move to the external Hard-Drive, we can employ a specific methodology as follows to lesson the chance of anything infection wise being crossed over.

Create a folder on the root of your computer's Hard-Drive, for example call it MyBackup, transfer all the documents, files and pictures etc you wish to keep to this new folder.

Check for any updates with your presently installed Anti-Virus application McAfee and Malwarebytes' Anti-Malware, install them etc.

Now right click on the backup folder created and select scan with McAfee , then when completed the same with Malwarebytes' Anti-Malware."

Now to the problem: My computer starts to act funny a few minutes after start up. Nothing can install (for example Microsoft Word), Internet explorer freezes up (and won't even open up if I don't launch the program within a minute or two from start-up), Mozilla won't start either. Mozilla or IE for example appear in my task manager but only consume 80 k per instance. The programs I have open freeze up for the most part. Oddly enough, the only program that doesn't freeze up is continuum, the online game I play. Eventually it gets to the point where I can't click anything on my desktop but I can control the start menu using the windows key, tab key, arrows, ect.

Any ideas what's going on? I'll refrain from installing anything until I hear back from you.
Click to expand...
 
Hi. :)

Most strange and the cause may be due to a number of possibilities but I am quite willing to check this out for you as follows:-

Question:

Did you perform the reformat as per the instructions for using the in-built HP Recovery Partition as described in the web-page I provided the URL for?

Scan with RSIT:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Make sure that RSIT.exe is on the your Desktop before running the application!
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.
Note: Both logs can also be located within this folder rsit at the root of your installed Hard-Drive. EG: C:\rsit

When completed the above, please post back the following in the order asked for:
  • How is your computer performing now, any further symptoms and or problems encountered?
  • Answer to my question.
  • Both RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
 
Logfile of random's system information tool 1.06 (written by random/random)
Run by HP_Administrator at 2010-04-13 12:44:28
Microsoft Windows XP Professional Service Pack 2
System drive C: has 217 GB (95%) free of 229 GB
Total RAM: 1982 MB (77% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:44:40 PM, on 4/13/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_05\bin\jucheck.exe
C:\Documents and Settings\HP_Administrator\Desktop\RSIT.exe
C:\Program Files\trend micro\HP_Administrator.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PCDrProfiler] "C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe" -r
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10223 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Easy Internet Sign-up.job
C:\WINDOWS\tasks\Symantec NetDetect.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2005-09-24 63136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A8F38D8D-E480-4D52-B7A2-731BB6995FDD}]
CNavExtBho Class - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll [2005-12-31 140960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2006-05-23 1191424]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AAAE832A-5FFF-4661-9C8F-369692D1DCB9}]
hpWebHelper Class - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll [2006-05-23 217088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2006-05-23 1191424]
{C4069E3A-68F1-403E-B40E-20066696354B} - Norton AntiVirus - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll [2005-12-31 140960]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-09-30 67584]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2006-03-08 16010240]
"AlwaysReady Power Message APP"=C:\WINDOWS\ARPWRMSG.EXE [2005-08-03 77312]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2006-01-24 7311360]
"nwiz"=nwiz.exe /install []
"HPHUPD08"=c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe [2005-06-02 49152]
"DISCover"=C:\Program Files\DISC\DISCover.exe [2006-03-16 1077248]
"DiscUpdateManager"=C:\Program Files\DISC\DiscUpdMgr.exe [2006-03-16 61440]
"DMAScheduler"=c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe [2006-03-20 90112]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2005-07-23 237568]
""= []
"PCDrProfiler"=C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe [2006-01-20 53248]
"ccApp"=c:\Program Files\Common Files\Symantec Shared\ccApp.exe [2005-09-17 52848]
"IS CfgWiz"=c:\Program Files\Norton Internet Security\cfgwiz.exe [2005-09-30 120464]
"SSC_UserPrompt"=c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe [2004-11-02 218240]
"HPBootOp"=C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe [2006-02-16 249856]
"Reminder"=C:\Windows\Creator\Remind_XP.exe [2004-12-14 663552]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPwuSchd2.exe [2005-12-15 49152]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-10 15360]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2004-10-13 1694208]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\Program Files\DISC\DISCover.exe"="C:\Program Files\DISC\DISCover.exe:*:Enabled:DISCover Drop & Play System"
"C:\Program Files\DISC\DiscStreamHub.exe"="C:\Program Files\DISC\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\Program Files\DISC\myFTP.exe"="C:\Program Files\DISC\myFTP.exe:*:Enabled:DISCover FTP"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"

======List of files/folders created in the last 1 months======

2010-04-13 12:44:29 ----D---- C:\Program Files\trend micro
2010-04-13 12:44:28 ----D---- C:\rsit
2010-04-13 02:09:16 ----D---- C:\WINDOWS\system32\PreInstall
2010-04-13 02:09:14 ----HDC---- C:\WINDOWS\$NtUninstallKB898461$
2010-04-13 01:15:03 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Netscape
2010-04-12 22:15:36 ----D---- C:\WINDOWS\system32\SoftwareDistribution
2010-04-12 22:15:17 ----D---- C:\WINDOWS\Prefetch
2010-04-12 22:12:57 ----SHD---- C:\System Volume Information
2010-04-12 21:57:42 ----RSD---- C:\WINDOWS\assembly
2010-04-12 21:57:36 ----RD---- C:\WINDOWS\Offline Web Pages
2010-04-12 21:55:15 ----D---- C:\Program Files\Notepad++
2010-04-12 21:55:15 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Notepad++
2010-04-12 21:54:39 ----RSHD---- C:\WINDOWS\system32\dllcache
2010-04-12 19:35:14 ----D---- C:\Program Files\Continuum
2010-04-12 19:34:09 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Macromedia
2010-04-12 19:21:10 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\HPQ
2010-04-12 19:20:48 ----RASH---- C:\BOOT.BAK
2010-04-12 19:20:40 ----RSHD---- C:\cmdcons
2010-04-12 19:20:40 ----A---- C:\WINDOWS\UPGRADE.TXT
2010-04-12 19:20:38 ----D---- C:\WINDOWS\setup.pss
2010-04-12 19:20:24 ----D---- C:\WINDOWS\setupupd
2010-04-12 19:17:45 ----ASH---- C:\Documents and Settings\HP_Administrator\Application Data\desktop.ini
2010-04-12 19:17:40 ----SD---- C:\Documents and Settings\HP_Administrator\Application Data\Microsoft
2010-04-12 19:17:40 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Symantec
2010-04-12 19:17:40 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Real
2010-04-12 19:17:40 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Intuit
2010-04-12 19:17:40 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Identities

======List of files/folders modified in the last 1 months======

2010-04-13 12:44:29 ----D---- C:\Program Files
2010-04-13 12:42:13 ----AD---- C:\WINDOWS
2010-04-13 12:41:55 ----D---- C:\WINDOWS\Temp
2010-04-13 12:41:43 ----D---- C:\WINDOWS\Registration
2010-04-13 02:09:45 ----D---- C:\WINDOWS\security
2010-04-13 02:09:25 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-04-13 02:09:19 ----HD---- C:\WINDOWS\inf
2010-04-13 02:09:16 ----D---- C:\WINDOWS\system32
2010-04-13 02:09:11 ----HD---- C:\WINDOWS\$hf_mig$
2010-04-12 22:15:08 ----D---- C:\WINDOWS\system32\CatRoot
2010-04-12 22:14:10 ----A---- C:\WINDOWS\system.ini
2010-04-12 22:11:51 ----D---- C:\WINDOWS\repair
2010-04-12 22:11:21 ----D---- C:\WINDOWS\system
2010-04-12 22:09:54 ----AD---- C:\WINDOWS\SMINST
2010-04-12 20:17:44 ----D---- C:\Program Files\Common Files\Symantec Shared
2010-04-12 19:24:13 ----HD---- C:\hp
2010-04-12 19:22:25 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2010-04-12 19:20:50 ----RASH---- C:\boot.ini
2010-04-12 19:19:49 ----D---- C:\WINDOWS\I386
2010-04-12 19:19:28 ----SHD---- C:\WINDOWS\Installer
2010-04-12 19:19:26 ----A---- C:\WINDOWS\OEWABLog.txt
2010-04-12 19:19:19 ----D---- C:\WINDOWS\system32\drivers
2010-04-12 19:19:16 ----AD---- C:\WINDOWS\system32\pcintro
2010-04-12 19:18:57 ----SD---- C:\WINDOWS\Tasks
2010-04-12 19:18:05 ----D---- C:\WINDOWS\system32\CatRoot2
2010-04-12 19:17:38 ----D---- C:\Documents and Settings
2010-04-12 19:16:47 ----A---- C:\WINDOWS\setuplog.txt
2010-04-12 19:15:46 ----D---- C:\WINDOWS\SoftwareDistribution
2010-04-12 19:15:44 ----D---- C:\WINDOWS\Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK8;AMD Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 36352]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2005-10-05 12544]
R2 SAVRTPEL;SAVRTPEL; \??\c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRTPEL.SYS []
R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []
R3 aracpi;aracpi; C:\WINDOWS\system32\DRIVERS\aracpi.sys [2005-08-03 22784]
R3 arhidfltr;MS Ar HID Filter Driver; C:\WINDOWS\system32\DRIVERS\arhidfltr.sys [2005-08-03 19200]
R3 arkbcfltr;Microsoft PS2 Keyboard Filter; C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys [2005-08-03 5376]
R3 armoucfltr;Microsoft PS2 Mouse Filter; C:\WINDOWS\system32\DRIVERS\armoucfltr.sys [2005-08-03 4992]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2004-08-10 60800]
R3 ARPolicy;ARPolicy; C:\WINDOWS\system32\DRIVERS\arpolicy.sys [2005-08-03 10112]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2005-01-08 138752]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 HSX_DP;HSX_DP; C:\WINDOWS\system32\DRIVERS\HSX_DP.sys [2005-12-06 936448]
R3 HSXHWBS2;HSXHWBS2; C:\WINDOWS\system32\DRIVERS\HSXHWBS2.sys [2005-12-06 241664]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-03-08 4246016]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20060216.009\NAVENG.Sys []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20060216.009\NavEx15.Sys []
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2004-08-10 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2006-01-24 3535520]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\system32\DRIVERS\NVENETFD.sys [2006-03-03 34176]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\system32\DRIVERS\nvnetbus.sys [2006-03-03 13056]
R3 Ps2;PS2; C:\WINDOWS\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 SAVRT;SAVRT; \??\c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRT.SYS []
R3 SymEvent;SymEvent; \??\C:\Program Files\Symantec\SYMEVENT.SYS []
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2005-03-31 27008]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-10 57600]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2004-08-04 17024]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-10 26496]
R3 winachsx;winachsx; C:\WINDOWS\system32\DRIVERS\HSX_CNXT.sys [2005-12-06 670208]
S1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys []
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
S3 SYMIDSCO;SYMIDSCO; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs\20050901.036\symidsco.sys []
S3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-10 20480]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ARSVC;ARSVC; C:\WINDOWS\arservice.exe [2005-08-03 58880]
R2 ccEvtMgr;Symantec Event Manager; c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe [2005-09-17 192112]
R2 ccProxy;Symantec Network Proxy; c:\Program Files\Common Files\Symantec Shared\ccProxy.exe [2005-09-17 202352]
R2 ccSetMgr;Symantec Settings Manager; c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe [2005-09-17 169584]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2005-12-15 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-03-24 73728]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 navapsvc;Norton AntiVirus Auto-Protect Service; c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe [2005-12-31 133792]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2006-01-24 131139]
R3 SNDSrvc;Symantec Network Drivers Service; c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe [2005-09-19 214672]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 ccISPwdSvc;Symantec Internet Security Password Validation; c:\Program Files\Norton Internet Security\ccPwdSvc.exe [2005-10-13 72280]
S3 comHost;COM Host; c:\Program Files\Norton Internet Security\comHost.exe [2006-01-02 45744]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-10 267776]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2004-08-10 14336]
S3 NSCService;Norton Protection Center Service; c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE [2005-09-24 749696]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 SAVScan;Symantec AVScan; c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe [2005-08-26 198368]
S3 SPBBCSvc;Symantec SPBBCSvc; c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe [2005-09-15 1160800]
S3 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2006-05-24 1119888]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-08-04 38912]

-----------------EOF-----------------
 
info.txt logfile of random's system information tool 1.06 2010-04-13 12:44:42

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {F80239D8-7811-4D5E-B033-0D0BBFE32920}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Reader 7.0.5-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70500000002}
Alien Outbreak 2-->"C:\Program Files\HP Games\Alien Outbreak 2\Uninstall.exe"
Ancient Sudoku-->"C:\Program Files\HP Games\Ancient Sudoku\Uninstall.exe"
Bejeweled 2 Deluxe-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
Big Kahuna Reef-->"C:\Program Files\HP Games\Big Kahuna Reef\Uninstall.exe"
Blackhawk Striker 2-->"C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
Blasterball 2 Remix-->"C:\Program Files\HP Games\Blasterball 2 Remix\Uninstall.exe"
Blasterball 2 Revolution-->"C:\Program Files\HP Games\Blasterball 2 Revolution\Uninstall.exe"
Bookworm Deluxe-->"C:\Program Files\HP Games\Bookworm Deluxe\Uninstall.exe"
Bounce Symphony-->"C:\Program Files\HP Games\Bounce Symphony\Uninstall.exe"
CC_ccProxyExt-->MsiExec.exe /I{2EBF25F1-F8A2-40EA-92BE-931C142A44E2}
ccCommon-->MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
ccPxyCore-->MsiExec.exe /I{30738666-9805-4926-A78F-91DA33B6C437}
Chuzzle Deluxe-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
Continuum 0.40-->"C:\Program Files\Continuum\unins000.exe"
Customer Experience Enhancement-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{23012310-3E05-46A5-88A9-C6CBCABCAC79} /l1033
Data Fax SoftModem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\HXFSETUP.EXE -U -ITrx200Ck.inf
Diner Dash-->"C:\Program Files\HP Games\Diner Dash\Uninstall.exe"
DISCover-->"C:\Program Files\DISC\uninstall.exe"
Easy Internet Sign-up-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /remove
Fairies-->"C:\Program Files\HP Games\Fairies\Uninstall.exe"
Family Feud-->"C:\Program Files\HP Games\Family Feud\Uninstall.exe"
FATE-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
Flip Words-->"C:\Program Files\HP Games\Flip Words\Uninstall.exe"
GemMaster Mystic-->"C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Hotfix for Windows Media Player 10 (KB910393)-->"C:\WINDOWS\$NtUninstallKB910393$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB893357)-->"C:\WINDOWS\$NtUninstallKB893357$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB906569)-->"C:\WINDOWS\$NtUninstallKB906569$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB912024)-->"C:\WINDOWS\$NtUninstallKB912024$\spuninst\spuninst.exe"
HP Boot Optimizer-->MsiExec.exe /X{1341D838-719C-4A05-B50F-49420CA1B4BB}
HP Deskjet Printer Preload-->MsiExec.exe /I{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0}
HP DigitalMedia Archive-->MsiExec.exe /X{F80239D8-7811-4D5E-B033-0D0BBFE32920}
HP Document Viewer 6.1-->C:\Program Files\HP\Digital Imaging\DocumentViewer\hpzscr01.exe -datfile hpqbud04.dat
HP DVD Play 2.1-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Game Console-->"C:\Program Files\WildTangent\Apps\HP Game Console\Uninstall.exe"
HP Imaging Device Functions 7.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart 330,380,420,470,7800,8000,8200 Series-->C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\setup\hpzscr01.exe -d MsiRollbackUninstaller -datfile hphscr08.dat
HP Photosmart Cameras 6.0-->C:\Program Files\HP\Digital Imaging\{5D61626A-BD55-4e42-82EE-4AE89D8FD050}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP Photosmart for Media Center PC-->c:\Program Files\HP\Digital Imaging\bin\mcpc\setupmcl.exe /u
HP Photosmart Premier Software 6.5-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 5.3.B-->"C:\Program Files\HP\Digital Imaging\{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}\setup\hpzscr01.exe" -datfile hposcr07.dat
HP PSC & OfficeJet 6.1.A-->"C:\Program Files\HP\Digital Imaging\{E5A8DDAB-AE80-48C6-A75B-D0FAB83B299D}\setup\hpzscr01.exe" -datfile hposcr08.dat
HP Rhapsody-->C:\PROGRA~1\HPRHAP~1\Unwise32.exe /A C:\PROGRA~1\HPRHAP~1\install.log
HP Software Update-->MsiExec.exe /X{BB85ED9C-AFC9-43BD-B8DC-258C3C7DF72E}
HP Solution Center and Imaging Support Tools 6.1-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Web Helper-->regsvr32 /u /s "C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll"
Insaniquarium Deluxe-->"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
J2SE Runtime Environment 5.0 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150050}
Jewel Quest-->"C:\Program Files\HP Games\Jewel Quest\Uninstall.exe"
LiveUpdate 2.7 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Mah Jong Quest-->"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Money 2006-->"C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour-->MsiExec.exe /I{A01FC76F-CC09-4658-9E37-5C2F635EE708}
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Works-->MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSRedist-->MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
muvee autoProducer 5.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{27428D1B-8CBA-4EEA-B9C0-A23CA7B4FCC1}\setup.exe" -l0x9
muvee autoProducer unPlugged 2.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5FDD0538-C67A-4F67-B3F8-09D1AAF04D99}\setup.exe" -l0x9
Mystery Case Files-->"C:\Program Files\HP Games\Mystery Case Files\Uninstall.exe"
Netscape Browser (remove only)-->"C:\Program Files\Netscape\Netscape Browser\NSUninst.exe"
Norton AntiSpam-->MsiExec.exe /I{5677563D-0CB1-485F-9E18-C5025306BB3F}
Norton AntiVirus 2006-->MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton Internet Security 2006 (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{A93C9E60-29B6-49da-BA21-F70AC6AADE20}.exe" /X
Norton Internet Security-->MsiExec.exe /I{12E2B9E9-05B1-407d-B0FD-B5F350535125}
Norton Internet Security-->MsiExec.exe /I{3672B097-EA69-4bfe-B92F-29AE6D9D2B34}
Norton Internet Security-->MsiExec.exe /I{449F3A9E-9903-4a0d-A209-08030D45A935}
Norton Internet Security-->MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security-->MsiExec.exe /I{A93C9E60-29B6-49da-BA21-F70AC6AADE20}
Norton Internet Security-->MsiExec.exe /I{AADFE0B9-F905-4d5f-A144-0ADB2EFA747B}
Norton Internet Security-->MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security-->MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security-->MsiExec.exe /I{FFB4DD53-28B7-4981-BFF0-9BD801F61095}
Norton Protection Center-->MsiExec.exe /I{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}
Norton WMI Update-->MsiExec.exe /X{E85FA9A1-C241-4698-893B-DD99509B8DB0}
Norton WMI Update-->MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
Notepad++-->C:\Program Files\Notepad++\uninstall.exe
NVIDIA Drivers-->C:\WINDOWS\system32\nvunrm.exe UninstallGUI
Otto-->"C:\Program Files\EnglishOtto\uninstallotto.exe"
PC-Doctor 5 for Windows-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
Poker Superstars-->"C:\Program Files\HP Games\Poker Superstars\Uninstall.exe"
Polar Bowler-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
Polar Golfer-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
Python 2.2 pywin32 extensions (build 203)-->"C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3-->C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Ricochet Lost Worlds-->"C:\Program Files\HP Games\Ricochet Lost Worlds\Uninstall.exe"
SCRABBLE-->"C:\Program Files\HP Games\SCRABBLE\Uninstall.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896358)-->"C:\WINDOWS\$NtUninstallKB896358$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896422)-->"C:\WINDOWS\$NtUninstallKB896422$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896424)-->"C:\WINDOWS\$NtUninstallKB896424$\spuninst\spuninst.exe"
Security Update for Windows XP (KB901214)-->"C:\WINDOWS\$NtUninstallKB901214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB902400)-->"C:\WINDOWS\$NtUninstallKB902400$\spuninst\spuninst.exe"
Security Update for Windows XP (KB904706)-->"C:\WINDOWS\$NtUninstallKB904706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB905915)-->"C:\WINDOWS\$NtUninstallKB905915$\spuninst\spuninst.exe"
Security Update for Windows XP (KB908519)-->"C:\WINDOWS\$NtUninstallKB908519$\spuninst\spuninst.exe"
Security Update for Windows XP (KB912919)-->"C:\WINDOWS\$NtUninstallKB912919$\spuninst\spuninst.exe"
Slingo Deluxe-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
Snowy The Bears Adventure-->"C:\Program Files\HP Games\Snowy The Bears Adventure\Uninstall.exe"
Sonic Express Labeler-->MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus-->MsiExec.exe /X{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /X{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /X{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /X{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /X{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SPBBC-->MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Super Granny-->"C:\Program Files\HP Games\Super Granny\Uninstall.exe"
SymNet-->MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Tennis Titans-->"C:\Program Files\HP Games\Tennis Titans\Uninstall.exe"
Tornado Jockey-->"C:\Program Files\HP Games\Tornado Jockey\Uninstall.exe"
Tradewinds-->"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB912945)-->"C:\WINDOWS\$NtUninstallKB912945$\spuninst\spuninst.exe"
Updates from HP (remove only)-->C:\WINDOWS\HPCPCUninstall-9972322\HPBWSetup.exe -appid 9972322 -uninstall
WildTangent Web Driver-->C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe
Windows Installer 3.1 (KB893803)-->"C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe"
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows XP Hotfix - KB873339-->C:\WINDOWS\$NtUninstallKB873339$\spuninst\spuninst.exe
Windows XP Hotfix - KB883667-->C:\WINDOWS\$NtUninstallKB883667$\spuninst\spuninst.exe
Windows XP Hotfix - KB885250-->C:\WINDOWS\$NtUninstallKB885250$\spuninst\spuninst.exe
Windows XP Hotfix - KB885835-->C:\WINDOWS\$NtUninstallKB885835$\spuninst\spuninst.exe
Windows XP Hotfix - KB885836-->C:\WINDOWS\$NtUninstallKB885836$\spuninst\spuninst.exe
Windows XP Hotfix - KB887472-->C:\WINDOWS\$NtUninstallKB887472$\spuninst\spuninst.exe
Windows XP Hotfix - KB887742-->C:\WINDOWS\$NtUninstallKB887742$\spuninst\spuninst.exe
Windows XP Hotfix - KB888113-->C:\WINDOWS\$NtUninstallKB888113$\spuninst\spuninst.exe
Windows XP Hotfix - KB890175-->C:\WINDOWS\$NtUninstallKB890175$\spuninst\spuninst.exe
Windows XP Hotfix - KB891781-->C:\WINDOWS\$NtUninstallKB891781$\spuninst\spuninst.exe
Windows XP Hotfix - KB892050-->"C:\WINDOWS\$NtUninstallKB892050$\spuninst\spuninst.exe"
Windows XP Hotfix - KB893066-->"C:\WINDOWS\$NtUninstallKB893066$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB908246-->"C:\WINDOWS\$NtUninstallKB908246$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB912067-->"C:\WINDOWS\$NtUninstallKB912067$\spuninst\spuninst.exe"

======Security center information======

AV: Norton Internet Security 2006
FW: Norton Internet Security 2006

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;c:\Python22
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 75 Stepping 2, AuthenticAMD
"PROCESSOR_REVISION"=4b02
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=c:\Program Files\Common Files\Sonic Shared\Sonic Central\

-----------------EOF-----------------
 
Oops I'm sorry I didn't read that last part until now :oops:

My computer is behaving fine right now. No problems, no symptoms.

To your question: Yes I performed the reformat according to the instructions provided. They weren't exactly true to the actual process but I knew enough about what I was doing to do it right. I was either provided the option to system restore to an earlier date or to perform a reformat and reinstallation of windows, of which I chose the latter. I also did the same process for my second reformat and my computer seems to be behaving fine right now.

If I had to take a guess on why my computer was behaving so poorly the other day, I'd say it was some of the new anti-virus/malware ect software conflicting with Norton. The other side of that is that Norton was never enabled.
 
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