Malware, virus I don't know which pls help
- Thread starter DeeDee12
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Great!!
Ok.The computer seems to just fine, I just need to learn what I really need and what should be deleted. Now some of these items that we installed on the computer do I need to remove. Like ComboFix, ERUNT& erunt-setup, AFT-Cleaner. Do I uninstall the mbam-setup icon since Malwarebytes has a desktop icon, the new Java is installed do I delete the Java install icon? Just do want to have anyone open something they should not use by accident. Also do you know of any forum that can help with getting rid of partitions on a laptop? I don't like having the hard drive setup that way.
Ok.The computer seems to just fine, I just need to learn what I really need and what should be deleted. Now some of these items that we installed on the computer do I need to remove. Like ComboFix, ERUNT& erunt-setup, AFT-Cleaner. Do I uninstall the mbam-setup icon since Malwarebytes has a desktop icon, the new Java is installed do I delete the Java install icon? Just do want to have anyone open something they should not use by accident. Also do you know of any forum that can help with getting rid of partitions on a laptop? I don't like having the hard drive setup that way.
ken545
Emeritus-Security Expert
DeeDee,
You can do this
Keep ERUNT, not a bad program, can come in handy at times.
Malwarebytes is installed so you can get rid of the setup Icon, you can also delete the Java setup icon.
ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.
Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.
Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system
The above procedure will:
Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
Safe Surfn
Ken
You can do this
Keep ERUNT, not a bad program, can come in handy at times.
Malwarebytes is installed so you can get rid of the setup Icon, you can also delete the Java setup icon.
ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.
Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.
Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system
- Click START then RUN
- Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
-
- When shown the disclaimer, Select "2"
The above procedure will:
- Delete the following:
- ComboFix and its associated files and folders.
- VundoFix backups, if present
- The C:\Deckard folder, if present
- The C:_OtMoveIt folder, if present
- Reset the clock settings.
- Hide file extensions, if required.
- Hide System/Hidden files, if required.
- Reset System Restore.
How did I get infected in the first place ?
Read these links and find out how to prevent getting infected again.- Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
- WhattheTech
- Grinler BleepingComputer
- GeeksTo Go
- Dslreports
Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
- Spybot Search and Destroy 1.6
Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
- Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
- Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
- IE-Spyad
IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
- Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
Safe Surfn
Ken
Thank you
Thanks ever so much for all your help. I will keep in mind all you have told me. Do you have any advice for where I can go for help to get rid of the partitions on my laptop?
You are all angles here for helping everyone. There are no words that I can say that would let you know what I feel. I have been in the position of having a computer infected and going to a shop to have it fix and being asked to pay way more than I had and having to give the computer up. So once again thanks for being you.
Thanks ever so much for all your help. I will keep in mind all you have told me. Do you have any advice for where I can go for help to get rid of the partitions on my laptop?
You are all angles here for helping everyone. There are no words that I can say that would let you know what I feel. I have been in the position of having a computer infected and going to a shop to have it fix and being asked to pay way more than I had and having to give the computer up. So once again thanks for being you.
ken545
Emeritus-Security Expert
Your very welcome DeeDee
A new gal where I work took her laptop to a large chain store ( won't say which one ) to clean the infections off , they had it over a month and I believe they charged her around $180 or so and it still wasn't right, she brought it in for me to look at and it still had bad entries and files that needed to go.
Be careful when you play around with partitions, you can damage your system if not done correctly. There is a program out called Partition Magic that I hear is pretty good although I have not used it myself. Why don't you post for help where you posted for the windows update help. Here are a few more.
Windows Tech Support Forums
It's Not Always Malware
Speedup Windows
Windows Tips
Take care,
Ken
A new gal where I work took her laptop to a large chain store ( won't say which one ) to clean the infections off , they had it over a month and I believe they charged her around $180 or so and it still wasn't right, she brought it in for me to look at and it still had bad entries and files that needed to go.
Be careful when you play around with partitions, you can damage your system if not done correctly. There is a program out called Partition Magic that I hear is pretty good although I have not used it myself. Why don't you post for help where you posted for the windows update help. Here are a few more.
Windows Tech Support Forums
- Windows Helpnet <-- Excellent XP Forum
- Bleeping Computer <--Excellent Forum
- PcPitStop <-- You can take your system in for a checkup here.
- Windows Support
- Hardwareguys <-- Another good one
It's Not Always Malware
Speedup Windows
Windows Tips
Take care,
Ken
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