Manual Removal Guide for Fraud.UserProtection

[Friday]

The following instructions have been created to help you to get rid of "Fraud.UserProtection" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• malware
• rogue

Description:

Fraud.UserProtection claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user and make him buy a license to get the issue fixed.​

Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Shortcuts named "User Protection.lnk" and pointing to "<$PROGRAMFILES>\User Protection\usrprot.exe*".

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Quicklaunch symbols named "User Protection.lnk" and pointing to "<$PROGRAMFILES>\User Protection\usrprot.exe*".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "User Protection" and pointing to "<$PROGRAMFILES>\User Protection\usrprot.exe*".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>\User Protection\about.ico".
• The file at "<$PROGRAMFILES>\User Protection\activate.ico".
• The file at "<$PROGRAMFILES>\User Protection\buy.ico".
• The file at "<$PROGRAMFILES>\User Protection\help.ico".
• The file at "<$PROGRAMFILES>\User Protection\scan.ico".
• The file at "<$PROGRAMFILES>\User Protection\settings.ico".
• The file at "<$PROGRAMFILES>\User Protection\splash.mp3".
• The file at "<$PROGRAMFILES>\User Protection\uninstall.exe".
• The file at "<$PROGRAMFILES>\User Protection\update.ico".
• The file at "<$PROGRAMFILES>\User Protection\usr.db".
• The file at "<$PROGRAMFILES>\User Protection\usrext.dll".
• The file at "<$PROGRAMFILES>\User Protection\usrhook.dll".
• The file at "<$PROGRAMFILES>\User Protection\virus.mp3".
• The file at "<$PROGRAMS>\User Protection\About.lnk".
• The file at "<$PROGRAMS>\User Protection\Activate.lnk".
• The file at "<$PROGRAMS>\User Protection\Buy.lnk".
• The file at "<$PROGRAMS>\User Protection\Scan.lnk".
• The file at "<$PROGRAMS>\User Protection\Settings.lnk".
• The file at "<$PROGRAMS>\User Protection\Update.lnk".
• The file at "<$PROGRAMS>\User Protection\User Protection Support.lnk".
• The file at "<$PROGRAMS>\User Protection\User Protection.lnk".

Make sure you set your file manager to display hidden and system files. If Fraud.UserProtection uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\User Protection".
• The directory at "<$PROGRAMS>\User Protection".

Make sure you set your file manager to display hidden and system files. If Fraud.UserProtection uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "User Protection" at "HKEY_LOCAL_MACHINE\Software\".
• Delete the registry key "User Protection" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".

If Fraud.UserProtection uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.